Database Users

Hard Reset on HD

Hello
Does anyone know how to do a Hard Reset on HD?
Regards

Hold both volume buttons and press and release the power button I think!

Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help

Oh and phone has to be off to.

page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin

Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?

hard reset will not wipe your storage card. It will however wipe your device storage.

Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.

Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!

Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen

kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.

sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx

Thanks!!!!very useful......

Thanks kerni
It's work.

thanks for hard reset

so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?

dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...

Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!

djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom

Cannot hard reset / enter bootloader

Hi all,
This is my first thread after being around with the availble great roms for awhile, this morning I came across a weird problem, somehow when I try to hard reset my X1 ( 2 silver buttons, reset button with stylus ) it just reboots back, like a soft reset. So instead giving me the hard reset options, it just boots like normal with the SE logo etc.
This is the same when I try too enter the rainbow bootloader screen, device shut off, removed battery and reinserted. But when I press volume down and power button, is just reboots as normal.
The weird thing however is, that I am able to flash roms when I use the ruu tool, it just goes to rainbow screen by itself, I just cant do it myself with the hardware buttons, or do a hard reset! This always worked.. Any ideas ?
Edit : I reflashed hard-spl, did nothing to solve this.
Thanks!

To hard rest, it's the soft keys and the main power button, not the with the reset button.

Sfkn2 said:
To hard rest, it's the soft keys and the main power button, not the with the reset button.
Click to expand...
Click to collapse
no as long as your holding the two front soft keys when the phone powers on it should go into hard reset. but it only works properly for me when i use the reset button.
make sure your holding the two front keys until the HR screen comes up, again, don't just press them once, HOLD them until it says in blue writing on grey background, press r to reset then press the r on the keyboard to HReset
this is the same for entering bootloader, hold volume down (and make sure it is down not up) and power until you get the rainbow screen

Weird thing is, I know how to do these two tricks.
I did like 20 hard resets with the two soft buttons etc.
Same goes for bootloader, only that isnt a big problem cause
I found out I can use enterbotloader.exe in windows map. Maybe
theres a shortcut for the hard reset too? Thanks

js1987 said:
Hi all,
This is my first thread after being around with the availble great roms for awhile, this morning I came across a weird problem, somehow when I try to hard reset my X1 ( 2 silver buttons, reset button with stylus ) it just reboots back, like a soft reset. So instead giving me the hard reset options, it just boots like normal with the SE logo etc.
This is the same when I try too enter the rainbow bootloader screen, device shut off, removed battery and reinserted. But when I press volume down and power button, is just reboots as normal.
The weird thing however is, that I am able to flash roms when I use the ruu tool, it just goes to rainbow screen by itself, I just cant do it myself with the hardware buttons, or do a hard reset! This always worked.. Any ideas ?
Edit : I reflashed hard-spl, did nothing to solve this.
Thanks!
Click to expand...
Click to collapse
I have the exakt same problem I use smabergs latest rom, and I cant hard reset or enter tricolor screen, please anybody know how to solve this?

Please help me!!!!

I installed a wrong software to my Touch HD and it stuck at HTC spalsh screen, and I tried many times to press/hold the reset button but no way please help me.

Hiya,
First off, what 'wrong' software did you install?
cheers,
Paul.

An Arabic support SW called LEng

Sounds like you need to do a Hard Reset to get around this.
Power the device off, or remove/replace the battery.
Hold the volume up and down button, while pressing the power button briefly.
This will present you with an option to reset or ignore, press the reset button.. Volume up if I remember right to flash back to the default settings.
*** Warning ***
All you data and software will be lost when you do this. The phone will be reset to the ROM's default settings.

It is worked... Thank you so Muchhhhhhhhhhhhhhh

Cool, no problems..

URGENT HELP REQUESTED - HD Stucked

hi guys!
long time with no post from me but today the stupid thing (HD) did it again
i installed an app for home page tweaking and after the soft reset my HD dosen't starts right
it boots, does what it does but it sucks on the black screen with some icons on the top bar and the names of the soft keys on the bottom bar. i can only turn ona anf off the screen by pressing the power button, but nothing else. screen doesn't react, soft keys don't react either
i don't realy want to hard reset it because it took few months to make it working right, but i would do also this if there is no other solution
BUT...
when i try to hard reset it it stucked again in the tricolour mode with "SERIAL" word on the botom
what is this? i can't write anything so what is this serial all about?
so, please let me know if there is any solution for:
1. step by step booting in order to skip the process or application that cause the stuck?
2. how can i hard reset the thinggie?
thanks a lot!

Had the same problem after I installed HTC home and HTC customizer...after a soft reset, TF3D failed to load and the phone froze. Had to hard reset in the end--thankfully, I run a backup once a week, so I really didn't lose anything. I was able to run 'Clear Storage' before TF3D's startup fail managed to freeze my phone. So it's all good on my end...
Backup backup backup...a little too late...

Maybe you are not doing the hard reset correctly, you press and hold both Vol up & Vol down keys, whilst holding down power button aswell until it turns on. Hard reset screen should come up.

noris08 said:
hi guys!
long time with no post from me but today the stupid thing (HD) did it again
i installed an app for home page tweaking and after the soft reset my HD dosen't starts right
it boots, does what it does but it sucks on the black screen with some icons on the top bar and the names of the soft keys on the bottom bar. i can only turn ona anf off the screen by pressing the power button, but nothing else. screen doesn't react, soft keys don't react either
i don't realy want to hard reset it because it took few months to make it working right, but i would do also this if there is no other solution
BUT...
when i try to hard reset it it stucked again in the tricolour mode with "SERIAL" word on the botom
what is this? i can't write anything so what is this serial all about?
so, please let me know if there is any solution for:
1. step by step booting in order to skip the process or application that cause the stuck?
2. how can i hard reset the thinggie?
thanks a lot!
Click to expand...
Click to collapse
Sounds like a software issue Hard Reset sounds best
What you are seeing (Tri Coloured Screen) is the boot loader it probably showed up because you didnt hold the volume up key when doing Hard Reset
its not a problem just remove battery
then do hard reset (make sure both volume buttons UP/Down are press at the same time and press power button ..........follow what the screen says

thank you guys for your opinions
i know how to do a hard reset (cause is not the first one) and i tryed severl times before i post my request here
finaly i manage to do an "upgrade" using USB connection from my rom version to the same rom version. strange but this is what i did, and then i was able to do the hard reset in the usual manner
now i am working hard to restore all applications andtweaks that i had
luckily i use often backup and i still have contacts and personal infos

hd2 won't start, freeze

hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again

fischerben said:
hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
Click to expand...
Click to collapse
Hard reset.

kurt-willems said:
Hard reset.
Click to expand...
Click to collapse
yes but how, when i can't start it up

fischerben said:
yes but how, when i can't start it up
Click to expand...
Click to collapse
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.

kurt-willems said:
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
i wrote that i have tried that, and it didn't help

did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?

samsamuel said:
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
Click to expand...
Click to collapse
i hard reset it but it didn't fix it. i have ran froyo nexus one on it for a couple of weeks and the last week i tried hyperdroid. but after i have installed hyperdroid, sometimes it just restart by itself i have read other who got the same problem.but sometimes it it did not reboot again, there was only a white screen, and then i have to soft reset it a couple of times until it reboot correctly. but then the last 2 days it got worse with the reeboting and now it can't boot

you must update your rom with your sd card without boot to windows..(i know u can't it's for this reason than i say that)
but i dont understand how do it.. sorry search on this forum