Please help me!!!! - Touch HD General

I installed a wrong software to my Touch HD and it stuck at HTC spalsh screen, and I tried many times to press/hold the reset button but no way please help me.

Hiya,
First off, what 'wrong' software did you install?
cheers,
Paul.

An Arabic support SW called LEng

Sounds like you need to do a Hard Reset to get around this.
Power the device off, or remove/replace the battery.
Hold the volume up and down button, while pressing the power button briefly.
This will present you with an option to reset or ignore, press the reset button.. Volume up if I remember right to flash back to the default settings.
*** Warning ***
All you data and software will be lost when you do this. The phone will be reset to the ROM's default settings.

It is worked... Thank you so Muchhhhhhhhhhhhhhh

Cool, no problems..

Related

My wizard dosnt respond -HELP

hi, after instaling pretty much of applications on my wizard it just stopped respond. if u do a soft reset it boots but freezest on todays screen and thats it. there is a massage dispalied "low memory". i cannot do a hard reset, upgrade rom anything. is there any other way to perform a hard reset ?? (i tried comm mnr+voice+plus soft reste) HELP !!!
cheers, matt
Some people have joy with - turn off - press and hold comm, record and camera buttons and press power on.
If that fails you should be able to flash your device with the same rom. Turn off, press camera button and hold then press power button and bootloader multicolored screen should come up. Connect via usb to pc and reflash rom.

Hard Reset on HD

Hello
Does anyone know how to do a Hard Reset on HD?
Regards
Hold both volume buttons and press and release the power button I think!
Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help
Oh and phone has to be off to.
page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin
Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?
hard reset will not wipe your storage card. It will however wipe your device storage.
Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.
Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx
Thanks!!!!very useful......
Thanks kerni
It's work.
thanks for hard reset
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom

HTC screen not responding

my hd is not responding to touch or anything else when i reboot doesnt seem to load up HTC home?
bandit250 said:
my hd is not responding to touch or anything else when i reboot doesnt seem to load up HTC home?
Click to expand...
Click to collapse
Have you tried a hard reset?
Make sure you have a backup of contacts etc
Then turn off phone (remove battery if you have to)
Hold the volume up and down button in (Make sure your pressing both up and down)
Then press power button it will show a message on screen to reset blah blah
release the volume buttons
push the volume up
then volume up again
see if that works
bandit250 said:
my hd is not responding to touch or anything else when i reboot doesnt seem to load up HTC home?
Click to expand...
Click to collapse
Have you recently changed anything on your device? i.e. new rom, USPL, HSPL, new app/software etc
Strang
Just now my freind have the same problem
I tried hard reset but it did not work.
He bought his device from England
Is some one experiance this probleme before?
Screen stopped working, black screen.
I have the same problem
touchscreen not responding
me too
My HD touchscreen not responding
please help
Tell us before what you did to get the touchscreen not responsive... When you touch the screen, does the backlight get higher or not ?
I installed
HSPLWrapper_Blackstone_156OliNex
and
Miri_WM65_23004_Premium_Manila_2.5_REV2
one week ago, everything work ok, but yesterday just no touch response. I tried to hard reset it but when the hard reset start I can't tap the screen to continue the set up. only the volume and power buttons working. Any Advice, please..
reinstall shiped rom, and HSPL 1.14, not help
sorry for my english
To hard reset device you do not need to tap screen
Simply turn off device or remove battery from device
If battery removed, re-insert it after a couple seconds
Hold down volume down and volume up and then press power on bottom
Continue to hold volume down and volume up until you are presented with white screen with text
Follow instructions and press volume up to hard reset
HardReset not help
rob971 said:
HardReset not help
Click to expand...
Click to collapse
Try to full charge first your phone, and after then, the others what were mentoined before, hard reset or flash again correct ROM !

How to start it up?

My phone is´nt starting up!
Is there any bottuns to press to start it in recovery mode or something?
Tried to start it with vol down but nothing happens?
Plz help!
I hope this post is not serious.
Gellenole said:
I hope this post is not serious.
Click to expand...
Click to collapse
My english is really bad but i give it onte more try.
I know how to start it up with the power button. But now after 2 months it´s dead. Nothings happends when i´m pressing power button or vol down + power button.
So why is´nt this serious?
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Tomen said:
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
Tried now but nothing happends
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
how this was happening for you?
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
cMMY69 said:
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
Click to expand...
Click to collapse
I´ve had the charger in for 2 hours now but still nothing
jakem said:
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
Click to expand...
Click to collapse
Tried this serveral times but no luck..
Could maybe be a battery charger/battery or phone short (amnongst other things). I think it might be a return to supplier or HTC job. A backup battery charger/spare battery might help or it might waste time. Sorry.

hd2 won't start, freeze

hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
fischerben said:
hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
Click to expand...
Click to collapse
Hard reset.
kurt-willems said:
Hard reset.
Click to expand...
Click to collapse
yes but how, when i can't start it up
fischerben said:
yes but how, when i can't start it up
Click to expand...
Click to collapse
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
kurt-willems said:
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
i wrote that i have tried that, and it didn't help
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
samsamuel said:
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
Click to expand...
Click to collapse
i hard reset it but it didn't fix it. i have ran froyo nexus one on it for a couple of weeks and the last week i tried hyperdroid. but after i have installed hyperdroid, sometimes it just restart by itself i have read other who got the same problem.but sometimes it it did not reboot again, there was only a white screen, and then i have to soft reset it a couple of times until it reboot correctly. but then the last 2 days it got worse with the reeboting and now it can't boot
you must update your rom with your sd card without boot to windows..(i know u can't it's for this reason than i say that)
but i dont understand how do it.. sorry search on this forum

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