Hi all,
Just got my Magic, have read the Vodafone manual very carefully, install SIM and microSD card with correct orientation. Battery in place, charged for 2 hours before even switching on. Pressed the power botton (red call hangup for 2 seconds). I get a lilac light at the top next to the speaker and the trackball lights up but the screen is blank. Phone is still plugged into mains charger. Nothing appears on the screen, just blank, no back light.
Have I missed something here? I can't believe I'm asking how to switch a phone on! Possible DOA?
Help!
Pug
Haven't experienced exactly the same but my phone once crashed. It didn't restart via the power button. I removed the battery for a few seconds and afterwards the phone started correctly. But yours could also be dead...
Cheers,
Derek.
pnayak77 said:
Hi all,
Just got my Magic, have read the Vodafone manual very carefully, install SIM and microSD card with correct orientation. Battery in place, charged for 2 hours before even switching on. Pressed the power botton (red call hangup for 2 seconds). I get a lilac light at the top next to the speaker and the trackball lights up but the screen is blank. Phone is still plugged into mains charger. Nothing appears on the screen, just blank, no back light.
Have I missed something here? I can't believe I'm asking how to switch a phone on! Possible DOA?
Help!
Pug
Click to expand...
Click to collapse
GO back to ur retailer and tell him it died when u tried to start it
and he'll DOA it for u
I took the phone to a local Vodafone shop and they checked it and said it was faulty. Unfortunately I have to wait till next week to get a replacement as it was upgraded through Vodafone online and the highstreet stores will not provide a replacement.
Thanks all you the advice.
Related
Hi. I recently bought of ebay an almost new XDA Exec, but when I got it it doesn't want to turn on. The guy who've owned this one doesn't understand anything from hardware. I think the device has stayed without the main battery for a while (after being charged) .. let's say 2 weeks. I've plugged in the battery and charged for 1 hour already, but when I press the POWER button nothing happens. Any ideas how could I fix this? (With turn on I mean absolutly nothing happens when I press the power button)
Bloody well send it back & ask for your money back!
'nuff said?
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
kelford said:
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
Click to expand...
Click to collapse
No light. If I remove the battery while charging there is red light and if I do a soft reset there is a red light blink again. What light should I expect?
When it's plugged in with the battery, there should be an orange or green light (orange if it's charging, green if it's fully charged) in the upper left along the hinge in pda mode. No light when it's plugged in would seem to indicate that it's not charging, so it wouldn't be surprising that it didn't do anything after being plugged in, even for an hour. I haven't had a battery die on me yet, but I'm wondering if that might be the case here.
The red light that comes on after the battery is removed is throwing me as I wouldn't have expected it to do anything when the battery wasn't in. I guess that's a warning that there is no battery?
Have you contacted the seller about this yet?
Hmm. I think it is a warning that there is no battery and it is charging, so this is actually great news, cause this means the charging plug is not damaged(i think :S). I will receive my secondary battery soon. The problem with contacting the seller is that it will take ages for him to reply and such. I will surely get a refund for the dead battery if that's the issue, but I must travel in a few days, so I need that gadget working
I've got a brand new replacement battery and it doesn't work again! Again there is no green/orange/red light. Any ideas what could be possibly broken?
i-nZ said:
If I remove the battery while charging
Click to expand...
Click to collapse
Sorry to say, but I think you just killed it by doing this. I believe I read it from the manual that you are not supposed to plug it in without the battery on it.
I've been actually told that the battery has been charged, so it's not a dead battery
I know this might sound stupid; but can you get it into boot mode?
The first xda exec I got had a fault where it wouldn't turn on, however if you pressed the reset button it would come on.
Of course this one went straight back to the shop. My advice is to try and return it.
trapper said:
I know this might sound stupid; but can you get it into boot mode?
Click to expand...
Click to collapse
When i press the POWER button nothing happens. Dunno how to get into boot mode...
Tried to do a hard reset by pressing the two buttons with horizontal line and poking the reset meanwhile, but it doesn't seem to react...
It's the power button, light button and soft reset all at once.
Also what happens if you try and charge it off of a USB connection minus the battery?
Red light, but if with battery - no light.
P.S: Did the light + power + reset. Nothing happens. There is no light blink or something (as I Had on an old pocket pc of mine).
I think it is time to return it and get a refund. Any way you just bought if right? Better do it as early as possible otherwise whoever sold you the device might not take the responsibility.
OMFG!!! The reset button was stuck... Found that myself
All fixed now?
What happened here as the fault looks exactly the same as my current issue....
So I been having that same rom that was out since Cingular 8525 launch with. I been to lazy to upgrade the rom until the message, IE and the bottom set of buttons would stop working from time to time. So I decided to upgrade to Black 3.01 and the problem still continues but now I'm having other problems like where the screen would fade out into white. Yesterday my phone would not wake up from the white screen so I had to hard reset it. Nows it working fine but now I can't even tell if my phone is charging since it doesn't have that steady red light when its being charge.
EDIT: Also when I click on the Power button to turn it off it doesn't turn it off 100%, I could still see the screen but barely...
ZzFDKzZ said:
So I been having that same rom that was out since Cingular 8525 launch with. I been to lazy to upgrade the rom until the message, IE and the bottom set of buttons would stop working from time to time. So I decided to upgrade to Black 3.01 and the problem still continues but now I'm having other problems like where the screen would fade out into white. Yesterday my phone would not wake up from the white screen so I had to hard reset it. Nows it working fine but now I can't even tell if my phone is charging since it doesn't have that steady red light when its being charge...
Click to expand...
Click to collapse
I presume you mean steady Amber when charging (that's what you want, RED means it is not charging)
When you go to start> settings> power and check from time to time does it show the charge going up or down when charger plugged in.
Actually I don't like the sound of the "fading to white" you describe. This has been reported several times and is linked to lower keys not responding. (If that comes back again I'd go for a replacement phone - there is currently no fix for this).
Mike
mikechannon said:
I presume you mean steady Amber when charging (that's what you want, RED means it is not charging)
When you go to start> settings> power and check from time to time does it show the charge going up or down when charger plugged in.
Actually I don't like the sound of the "fading to white" you describe. This has been reported several times and is linked to lower keys not responding. (If that comes back again I'd go for a replacement phone - there is currently no fix for this).
Mike
Click to expand...
Click to collapse
Thanks for the info. I just try switching it to the new AT&T rom and I'm still having the same problems. I'm going to call Cingular on Monday. If you have the link to the original rom it came with please post it. I'm going to search for it, thanks!
today morning when i get up and try to check my sms'es..the phone is off.
i try to press the button on top but it doesnt turn on.
i plug in charging cable..it powers...but the OS never loads..and as 'windows 6.1' green window comes..the phone goes off again.
this happened 3 times.
i also removed and re-inserted battery...but still the same.
what is the problem?
It doesn't have enough charge.
Turn the phone off, charge it for a few hours (overnight preferably), then turn it back on.
If that doesn't work you might want to hard reset it (Hold left and right HW keys while turning the phone on then use the keyboard for the prompts).
This Thread deals with a very similar problem to the one you are experiancing.
thanks got it.
it is on now.
seems like the battery was totally dead.
It's funny how there is a topic about this in the front page full of responses and you ask in a new topic.
was panicky...was expecting this girl's sms.
be carefull next time before posting
Ok i got an extremely bad problem
i brought a hd2 from ebay with a fault, which was the person said he dropped the phone and the screen cracked then he replaced it with new screen and digitizer, but he said after he did that the phone only starts up sometimes, anyway i won the bid and when i recieved it i put the charger in and it turned on by itself and was stuck ar htc screen i took the charger out and the phone went off, so i put the charger back in again and it didnt turn on this time, tookout battery and did reset and hard reset and still nothing? the phone doesnt have hardspl.
so i opened the phone up and look to see if anything was lose which it wasnt and i also manged to damage the volume flex cable and the bottom buttons flex!
so i left my phone overnight and in the morning i put the battery in and put it on charge and A RED LED LIGHT CAME ON!!!! which means it was charging so i thought if i press the reset button it come on, so i pressed the soft reset and nothing came on and the red light dissapeared and it doesnt come back again?
Can anybody help me whats wrong?
Since the previous owner has dropped the phone, anything could have went wrong.
First, check the battery pins on your phone, and make sure they are straight (not bent, not eve a little)
Hi I tryed that but it still don't work, also to follow up I put my htc in fridge for 5 mins and put in usb and orange light comes on so I left it for couple of hours and after it finished charging it virbrates and screen comes on but it just stays black so I took out battery and it didn't startup, so battery is fully charged and I. Put phone back in fridge and put usb back in and orange light came on again, so this time I pull out usb cable and the light is still on??? And I pull out battery and it goes off I don't know what's wrong???? Its driving me nuts!!!
Edit - ignore what I wrote above, okay I left phone in fridge and I put battery in and then I put in usb and orange led light comes on then the phone vibrates and the htc logo screen comes up but it is frozen there and I can't reset because I have no buttons because I broke the flex ribbon. I pull out battery and it turns off and it doesn't come back on so I put usb in and then battery and nothing but I can feel a tiny bit of vibration but not as strong as before. Its soo wierd the phone only powers when I leave it in fridge.
really need a solution fast
Please guys I really need a solution, don't leave me hanging. I was going to buy a new motherboard but I don't know whether its worth it because I font want to waste money.
I can't answer your question. But I know for fact that if the hd2 overheats monsterously the processor melts off it's spot or something and the phone starts to reboot at 25-30 Celsius degrees and that could explain cooling it down lets it boot. My suggestion is to sell the phone on Ebay as SLIGHTLY damaged Hahahah!
infact thats what i done i put it on ebay if anyone wants it let me, mint condition except boot failure I don't think it the processor because I can connect to usb and it comes as qualcomm data
The phone tries to turn on because I see the vibration motor turn once but nothing else happens?
facepalm.
....
Was there any need of facepalm makes you look like a retard. Don't do it please
Hey
Usually I dont use caps in titles or "help" "urgent" etc but something has happpened to my Desire Z and now it just wont turn on.
Basically I left it charging with the green led on and when I went somewhere I noticed that the green led wasnt on but I supposed that it was actually blinking notifing me of some notification so I didnt even look. When I got to my destination, I went to turn it on and usual way a press of the power button. The screen didnt light up. I supposed it was some kernel panic or something so I simply took out the battery and put it back in and pressed the power button to turn on. This is when I started to worry: It didnt turn on. I again took it out and in and still nothing. Only at ONE point did it show the white HTC logo booting then it went black again and still nothing.
I came back home and plugged it into the charger, another fear: No LED at all. Im trying it with and without the battery and it seems like nothing. Seems dead.
Is there any other test I can do or something? Im worried about it....
Also, it is rooted so if I return it, I have the warranty problem of not serving rooted devices. And I cant unroot it since it wont turn on.
Please some help
Thanks!
After about 30 minutes without the batter inside, I reinstered it and it was plugged into the charger and orange LED went up I turned it on and it turned on
Relieved but....I do want to know the reason behind this just in case next time....My warranty expires May 5 so.....
On that last note, should I unroot it and return it just to get a refund? Scared something like this may rehappen.
By default, on a nightly, it was on the interactive governor when it has always been on ondamand. After reading a description, Ive changed it to ondamand just in case...
No one answered cause this is really common and you would have found hundreds of these threads if you had searched.
Next time it happens:
Take the battery out
Wait 5mins (not 5 seconds)
put battery in
hold the power button for a few seconds
plug in the charger after the screen has light up (NOT BEFORE)!)
Phone will boot and be charging
If that doesn't work, try again but leave the battery out for 30mins.
If that doesn't work you need a new battery.
Siddy1200 said:
No one answered cause this is really common and you would have found hundreds of these threads if you had searched.
Next time it happens:
Take the battery out
Wait 5mins (not 5 seconds)
put battery in
hold the power button for a few seconds
plug in the charger after the screen has light up (NOT BEFORE)!)
Phone will boot and be charging
If that doesn't work, try again but leave the battery out for 30mins.
If that doesn't work you need a new battery.
Click to expand...
Click to collapse
Even though it is common, why does this happen?
The technical details behind it always help resolve a problem in the future.