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Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
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Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1
Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!
Hi there, sorry to burden everyone with another broken hermes thread but I was wondering if I could get pushed in the right direction on something.
I started having the white screen issues that ever so popular around here. Initially I managed to fix it but it always came back. I've taken my phone apart a good few times but I think I've really done it in now. I was trying the fix from user alkizmo with the foam on the D-pad connections but upon putting the phone back together I found that it would not switch on at all. I'd put everything back in the proper place and have now since removed the foam pieces but still to no avail. Even when plugged into the wall it won't switch on. It just sits there with a RED light instead of the usual charging orange light.
I'm not sure what I've done or if it's even fixable but any advice or ideas would be greatly appreciated. (Keeping in mind I'm not super tech savvy)
Thank you.
Try to reseat the connectors first. Don't think a bad flex cable or dpad would cause a red light. Sounds like the motherboard is fried. Did you ground yourself with a strap and be extra careful when taking it apart?
Hey guys,
The earpiece speaker on my G1 has developed a fault, the fault being it doesn't appear to work, how easy is it to source a replacement for it and how easy is the repair itself? is there any guides as to how to do it around? (i looked but i couldn't find anything).
I've tried flashing the rom and doing a hard reset but its still faulty.
The loud speakers working fine though so atm all my calls have to be done on the handsfree kit or via loudspeaker which can get annoying.
any help is much appreciated
regards
Streather
Are you using a ROM where sound works?
What ROM are you using?
Tried it with cynagen and the stock tmob one, same results.
Same problem
I'm using CyanogenMod 4.2.5. I dropped the phone about a foot (it fell out of my shirt pocket as I was tying my shoe!), and the earpiece stopped working. Everything else (speaker phone, etc.) works fine.
I've seen a number of similar cases in other forums, so I'm thinking that this is a weak point. I'll attempt disassembly and see if the speaker contacts got moved or something simple. Fortunately, replacement receivers/earpiece/speakers are available over the net.
Meanwhile, I'd love to learn of others' experience with this. The tech manual makes it look like you have to just about completely disassemble the phone to get at the earpiece, even though you can easily access 3 screws on the back of the lcd. Is there a shorter route to the receiver than a complete disassembly?
[update] I found some good info (including a technical manual) by Googling "g1 phone disassembly". And searching for "g1 speaker" on eBay gave some decent looking results.
[update 2] I disassembled my phone, took out the receiver, cleaned its contacts, replaced it, and and reassembled everything. That was a pretty serious chore, and it demonstrated that a nearly complete disassembly is required to access the receiver (yes, including all the stuff at the opposite end of the phone). I don't know how to test the receiver without being in cell range, which my house is not. But at least nearly everything else still works, except the camera--I need to tear back into the phone and make sure I fully seated the FPC. I think finding a replacement receiver will be a challenge--most of what turned up on eBay is actually the main speaker on the back of the phone, and I have yet to find a vendor that sells receivers.
Sadly, you will almost have to tear down the whole unit to get to it. It's not extremly diffucult, but you will need to be steady and gentle. Good luck.
Success!
I haven't seen many report back after tearing apart their phones to address issues with a bad receiver, so here goes. My simple-minded approach of opening it up, cleaning the receiver contacts with a pencil eraser, and ensuring good alignment before reassembling WORKED. I did not have to buy a new receiver.
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
I dropped my phone once, by accident, same thing happened. The speaker you use to put your ear up to when making a phone call doesn't work, but the speaker phone speaker works as does a bluetooth headset. Called HTC lied said that it just stopped working out of no where, they said its covered under warranty. Luckily the phone is under warranty until March and will be replaced.
I ran into the same problem. I was having intermittent problems with the earpiece. Yesterday I was able to take out the battery and put it in and it started working again. Today that didn't help either. I saw this thread and I thought that I'd try blowing really hard on the earpiece to see if that helps. It seems to be working again! I hope it continues to work.
dirtprof said:
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
Click to expand...
Click to collapse
Can you post details on how to do this?
My camera stopped working too.
I personally found it easier when disassembling the phone to carefully lift the entire camera and IMEI sticker as a whole unit and remove it as part of the motherboard. That way you dont need to mess with that hard to reach connector. So from where you are at, lift the board back out, reattach the camera assembly, and reassemble as a unit. I think you will find it is MUCH easier
Seat the camera FPC fully
RueTheDay said:
Can you post details on how to do this?
My camera stopped working too.
Click to expand...
Click to collapse
I had to lift the motherboard up and away from the hook that held it down in order for the FPC clip to open fully. Then I inserted the FPC *fully* before closing the FPC clip (my failures resulted from not being able to fully seat the FPC because the FPC clip could not fully open as long as the motherboard was in place). Then the trick was to get the motherboard back under its hook without accidentally pulling the FPC back out again. What I did was to press it gently straight down, using my fingernail to ease it past the hook.
Good luck!
bump...
Yeah looks like all there is on Ebay for speakers is the back one, the one for the receiver earpiece looks like it has two wire connections at each end while the one for the back speaker has them right next to eachother.
So if anybody had this problem, it is very odd and might have to do with the spring connection maybe.
Still I had this problem before and it fixed itself randomly, but this problem came out of nowhere because 12 hours earlier I had dropped my phone on its back and it continued to work fine. Than on my way driving randomly it would not work and I barely set it down in my car.
Once again hopefully somebody has found a part for this because ebay only has back speaker parts.
Best bet is to blow on it and massage it or tap it until it works, damn this sucks because it is basically the very last step to get to after dissambling your phone. So much work to get to such a common problem for many people.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection. Now I am the deusche bag with the bluetooth in his ear all the time.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection.
Click to expand...
Click to collapse
That was what I tried at first. It didn't gain me access to the speaker.
Taking the phone apart is a pain. You really need nimble fingers and faith that you're not breaking the phone when you're levering apart the *very* tightly held together plastic parts. HTC did not make this thing with servicing it in mind. Just be sure to have the right tools (including light and a good magnifying glass if you're over 40) and patience.
Removing the 3 screws that are accessible without disassembling the entire phone will get you in there if you are VERY careful. Unfortunately the one I tried this on did not work differently with a known-good speaker in it. You can delicately dig out the old speaker with a knife (Xacto) and drop the new one in. Takes patients, but not nearly as hard as disassembling the entire phone (been there, done that x10)
I have at least one spare speaker. Maybe more, gotta check my stockpile!
Hey,
My phone got dropped in a rum & coke on Saturday, so i soaked it in 90% rubbing alcohol and let it dry in a rice bath. after 4 days in the rice, it looked dry, so i turned it on. IT WORKS! The screen looks a little trippy (the pattern is even changing throughout the day) but the touch and accelerometer work great. The only real problem is the speakers sound like crap. the receiver is so quiet that it sound like they're wispering, and the back speaker is all crackely.
I found a replacement receiver speaker, but as i haven't taken it apart yet, i was hoping one of you could tell me if this looks correct.
http://www.tvc-mall.com/details/Replacement-Speaker-Earpiece-Receiver-for-HTC-G1-HTCO-G1/photos.htm
If so, i guess i'll order both speakers and attempt to replace them.
That looks about right. Bear in mind, of course, that those pictures are greatly magnified. If you haven't taken apart a G1 yet, you're in for a bit of nerve-wracking prying. Just go slowly and be patient. Getting all the way to the receiver speaker means taking the phone most of the way apart.
Thanks!
I have taken apart a phone before, the Dash (excalibur). I had to replace the screen, it involved removing almost every component.
I think i'll go ahead and order it, and cross my fingers. right now the phone isn't much more then a tiny computer, since i can't hear anyone and i don't have a Bluetooth.
Ok, jsut got this thing off of ebay, power it all up I notice someone has been inside. eh no real biggie.. I unlock it and test the major functions.. all works. Bring up the camera and holy crap its like looking through the eyes of a lawn gnome tripping off shrooms and acid.. take a look (attached)
I rewiped.. installed Fx Camera to see if it was a setting, and also wiped the memory card (which came with the phone.. cool!) I then turn around and see that the camera lens is cracked on the battery cover, however the lens inside looks pretty good. So, I'm thinking this is a hardware problem, but Im not afraid to try to fix it if its just a few dollars. Am I screwed?
whoah, thats a trip!
If you deem it to be hardware, I have a spare camera from a parted G1. PM if you want details
I may take you up on that, however I am searching google right now to see if you can even replace the CCD
The camera module is on a ribbon cable that attaches to the motherboard, easily removed. So long as the component damaged is not on the mainboard itself you should be fine.
That's what I like to see!
You have a PM
If you plan on taking it apart yourself you need to be extremely careful, i took mine apart to replace the case when i bought it and after putting it back together everything seemed fine but after a while the touchscreen kept dying the camera never worked and my signal dropped all the time, i tried taking it apart and putting it back together several times to no avail. The phone became unuseable and i shelved it for my D600... bad times. It was only until i was going to send my G1 to a phone recycle website that i opened it up one last time, after doing nothing different and putting it back together its for some reason worked ever since. Just a word of warning hope whatever you do works out ok - Adam
Thanks for the warning! Someone already has been in the camera before.. I am going to assume that it was to take a peak at the camera lens so I am not afraid of voiding the warranty. It's no new adventure for me, I have been inside multiple phones and other small electronics, but thank you again. It never hurts to be redundant when opening any electronic device.
PM returned
When disassembling, I like to modify the HTC manual a bit. I remove the back plastic, and the coaxial cables (be VERY CAREFUL when reassembling, they always get pinched!). Then, remove the connectors as instructed EXCEPT the camera. Now, lift the camera portion, as well as the IMEI sticker as a whole module. They are just taped down. When lifted up fully, now you can spin the mainboard out of it's hooks and remove the entire assembly. This was the difficult connection to the camera stays intact. Makes reassembling much easier too, as it will self align.
If you haven't read/downloaded the G1 service manual, you need to!
http://mikechannon.net/PDF Manuals/HTC Dream SM (A04).pdf
Whoa! My first phone that has a manual!
FTA:
"This document contains highly confidential information, so any or all of this document should not be revealed to any third party."
HAHAHAHA!
h1p1n3 said:
Ok, jsut got this thing off of ebay, power it all up I notice someone has been inside. eh no real biggie.. I unlock it and test the major functions.. all works. Bring up the camera and holy crap its like looking through the eyes of a lawn gnome tripping off shrooms and acid.. take a look (attached)
I rewiped.. installed Fx Camera to see if it was a setting, and also wiped the memory card (which came with the phone.. cool!) I then turn around and see that the camera lens is cracked on the battery cover, however the lens inside looks pretty good. So, I'm thinking this is a hardware problem, but Im not afraid to try to fix it if its just a few dollars. Am I screwed?
Click to expand...
Click to collapse
My phone just started doing the same thing. I flashed the ADP image to see if it was a bug with the ROM I was using, only to find that it was still all crazy looking. Contemplating if I should try the repair or warranty exchange my phone again, ugghh
mine's doing the same suddenly, according to this: http://www.fixya.com/support/t2307654-htc_g1_camera_takes_pictures_messed_up
it's called solarization but how does one turn it off without a hard reset?
I downloaded the Snap Photo app which allows turning solarization on or off but it makes no difference
Any know how to fix this?
starting to look less and less like hardware
Anyone know how to switch this back to normal?
Hate to say it, but I do not see anything that would point this to software. First, if it was a setting or something software related, it would be resolved by the factory reset.. Heck, flashing the rom like JackSlim did would have reset any bad stacks or drivers.
I did find that post by fixya initially and quickly dismissed when I noticed that 1. Fixya blows... 2. there was no resolution 3. this is the same behavior that digital cameras get when the ccd or cmos goes bad..
PLEASE correct me if Im wrong, I would rather be
h1p1n3 said:
Hate to say it, but I do not see anything that would point this to software. First, if it was a setting or something software related, it would be resolved by the factory reset.. Heck, flashing the rom like JackSlim did would have reset any bad stacks or drivers.
I did find that post by fixya initially and quickly dismissed when I noticed that 1. Fixya blows... 2. there was no resolution 3. this is the same behavior that digital cameras get when the ccd or cmos goes bad..
PLEASE correct me if Im wrong, I would rather be
Click to expand...
Click to collapse
After reading the post of Fixya I went into Camera Magic and played with some of the setting and couldn't change it back to normal
Unrooted my G1 today, back to stock Donut DRC83, still the same issues, so I'm pretty sure it's not software related. Since I've had the same issue on the latest Cyanogen build, the Android Dev Phone build & the stock Donut build.
Called T-Mobile to get a warranty replacement, so I'm $9.99 and a couple days away from having another phone.
That's my fix anyways
I hope anyone not covered under a warranty is able to find a solution, my guess is you would have to replace the camera itself as Speed mentioned in one of the earlier posts, so look for a parted out phone or a aftermarket parts store and good luck with opening up the phone
As soon as money goes into my paypal account and I replace it I will post my results. Heck, if anyone is interested I will do a step by step for future reference. With pictures taken from a working camera, of course.
The only reason I am thinking software is that it seems like it is occurring to a few people all of a sudden where a week ago none of us had heard of this. I had a accelerometer problem with a G1 and I took it back to the RC29 rom and everything trying to fix it, it never would work. Sent it to HTC and they reflashed it...worked fine. They said there were no hardware issues. That makes me think there must be a bit of software that isnt getting replaced (like bios on a pc?). Perhaps what is going on is hardware..just hard to say right now.
The camera itself may have some firmware that is corrupted. Also possible that there's a fried transistor somewhere along the line. Could even be something really simple, like a bad ribbon cable or connection.
Cheers for Manual link
will greatly help when I swap over from black case to white case
( sticky keys and a mate wanted white one sooo $30 AUD for an complete white kit and hoping for sucsessfull fixed KB glitch )
note that you will still have black buttons for volume and camera, as well as memory card cover. That is what kept me from changing colors on mine- I went with a black replacement case so I didnt have the wrong colored buttons
I just recently replaced a malfunctioning LCD and shattered digitizer for my Glacier. Before I did that, the WIFI worked just fine. No problems at all. But now, the WIFI will turn on, but won't pick up any networks at all. All my other phones pick it up just fine, as well as my laptop. I've tried three different ROMs and I have the same issue with all of them. As far as I know, there weren't any cables that connected the WIFI module to the motherboard or anything else when I took it apart and put it back together. It's just a little piece that snaps into place, right? I'm not sure what's going on with this...
Seriously? Nothing? Every time I post on here, I get ZERO response... What gives? I see everyone else's problems being solved but not mine...
Sorry, there's no help to give. Don't act like you're entitled to something. I hate people like that. If you didn't touch the WiFi module through the screen and tried different roms then it went bonkers and its toast. TF are we supposed to do about that
Sent from my HTC Glacier using xda app-developers app
If you're gonna post on here just to be a douche, you might as well not post at all. It's doing nobody any good.
All drama aside, he is right nothing to be done really. I guess you could open it back up again and risk breaking something more important than the wifi. Something may be put back in wrong or may have got ESD damange. Truth is unless you're just using this phone as a toy/dev/learning device and don't care if it breaks it is not worth the risk to open it back up.
Trying to fix my external speaker - I mess up working wi-fi. In addition, the case crack and camera button is not working. Should take it to repair shop. Too late now. It would be too expensive to fix it. You my still be lucky and shop will fix for few bucks. Lesson learn - do not mess with something that you do not understand( for me).
coax cable issue
there's 3 little coax cables - I've been told the white coax is the wifi but the black one fixed it so maybe they are all involved. In the process of getting to the LCD you went through these 3 cables. In most cases you wouldn't have disconnected them but certainly by accident it will happen. I put mine on 3 times before they stayed. There's quite positive click when connected but even then it may come loose while assembling the rest of the phone. I just finished swapping out my mother board and as perfectly as I could reassemble the phone I apparently lost one of the coax connections = no wifi. Went back in and this time the black cable somehow got caught under the camera board instead of on top and connected. Easy to see why this was missed because it looked connected.. well looked like it belonged where it was (wrong)
Anyway that's my wifi fix story - hope it helps someone