Database Users

Doh! Spontaneous SD card erase strikes again - under 4.00.10

:shock:
I've been running the 4.00.10 beta along with new T-Mobile radio stack on my T-Mobile phone since thursday morning. It's been pretty stable.
But tonight I lost everything on my SD card again. Anybody else had this problem with the latest rom? What brand of SD cards are you using, if it has happened?
Any new software installed?
Last software I installed was Pocket Plus last night, but it seems to have been working ok up until the big kaboom.
Ok, of to do a hard reset and install things again. Fun fun!

Pocket plus has known issues with pppc2003. I have found that it's storage card module may cause problems with sd card erasures. Delete it and try resco taskmanager instead. It's not as intuitive but works great.

FYI the same thing has happened to a friend of mine and he called T-Mobile and they're sending him a new unit.
BTW he was running T-Mobile ROM 4.00.10 RS A.20 on the T-Mobile USA Network using a Sandisk 256MB SD.

I've had it hose my Sandisk 256mb card several times now, even with no other software installed.
A while back I read somewhere about some PocketPCs (Not PPC Phones) having problems with the sandisk cards erasing themselves. I am wondering if something in WM2003 is making them exhibit this behavior on the PPC Phone :shock:

sd disk erase
Same thing happened to me, It otherwise works well
Is it the brand of memory??? or version 4

Maybe a combination of a certain kind of sd card and the 4.0 os? Hmmm

sd erasure
Had the same with my XDA. I have an scandisk 256 mb unit inserted.
2 weeks ago I upgraded with a cooked version of the wm2003 .05 After a few days, when turning the decice off, I couldn't turn it on again using the on-switch button. Had to soft-reset to get started... Also at one time the device told me that my sd card was locked, but in fact had still 180 MB's left!!
I coocked a 2002 version in the kitchen and was lucky to be able to downgrade... Formated my SD card using my scandisk cruser mobile USB dard adaptor....
Now everything is ok on 2002. The wm2003 seems still very unstable to me
I posted a message with another string to get informed if it is still advisable to upgrade to 2003 at this time...
The webmaster himself did'nt encounter it personally yet but he stated that he only has the card in place occasionaly...
L8er

Sandisk 256
Have had mine erase once and has corrupted itself once more on the 4.00.5 rom....both happened after unit appeared to lock up and I soft reset.

Corrupt SD card

There is problem of corrupt SD card with Artemis.
http://forum.xda-developers.com/showthread.php?t=285511
I have same problem with P4350 (Herald) micro SD Card SanDisk 2 Gb.
I bye it 2 weeks ago and yesterday all files at SD card missing. I recovered some files by R-Studio software.
No TomTom software, but installed Resco Explorer.

i have the exact same problem with my sandisk 2gb card on the p4350 (the same card i use in my hermes where it works perfectly for about 4-5 months). it always happens when i save data to the card with a softreset following (f.e. backup). the card isn't recognized anymore or has folders with strange characters on the sdcard). then i remove the card, do a SR and put the card back in afterwards. after that everything is fine again.
very strange.

I plan to send letter to HTC suppurt.

lucky for me i spotted this then, i was about to order a 2gb card but i'll think i'll go with the 1gb instead.
incidently is anybody working with a 2gb card with no problems?

it's not a problem of the sd card but of the p4350. the card works perfectly in the hermes for months.
so why would a 1GB sd card work perfectly and a 2gb not when the sd card itself is definetly not the problem?

Here
http://forum.xda-developers.com/showthread.php?t=285511
says, that no problem with 512 Mb cards only.

Hi,
this soed nor only occur with 2GB Cards. I Own the Herald 4 Days now, and after 2 days the Storage Card ist corrupt... It is an 1GB Micro SD

Hi,
The same problem here with my SanDisk 1GB
What's wrong with this phone ?
These are my numbers:
IPL 1.08.0001
SPL 1.08.0001
GSM 02.71.90
OS 1.8.0.0

I got a reply from HTC Support:
Hello Milen,
Thank you for contacting HTC Europe.
We have seen this problem before on the HTC P3300. Currently we have escalated this issue to our R&D team in Taiwan, and they are investigating.
We are unsure as to the time frame for resolution of this issue, as our team still need to recreate the problem, establish cause, and create fix.
Should you have any other problem, please do not hesitate to contact us again. Your local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Yours sincerely
HTC Support
[email protected]
http://www.htc.com

First the card, now the phone...
Like many others I have experienced an occasional problem with corruption on a 2Gb MicroSD in my XDA Orbit. First time I fixed it with a soft-reset.
I have had the issue again yesterday and re-formatted my card to start again. The problem started yesterday when I noticed that the names of Storage Card folders were corrupted (lots of null characters). When I connected to PC and browsed I saw 2 folders named 'Storage Card' visible. Although the card now looked almost completely empty to Windows, the PPC Memory/StorageCard applet still reported 700+ MB storage in use.
After reformatting and loading up my TomTom data from XP. I put the card back into the phone, but it appeared that the phone was still remembering yesterday's view of the card, mixed up with todays! The bit from yesterday was the storage card folders used by poutlook for attachments.
I decided I must hard reset, and then it should be OK right? Since the reset I have been unable to complete the boot sequence on the phone - it just hangs after showing the version numbers on the startup screen for O2.
Seems like a warranty job, but since I bought it on ebay from a guy who sells lots of them, that may not be easy!
Any ideas how to kick it into life? I've tried both with/without SIM/SD/power cord/etc.

seems to be the same problem as on the Artemis ((((((

Ok, Trinity (HTC P3600) got it too ( http://forum.xda-developers.com/showthread.php?t=291988 )
Seems to be an OS bug, HTC promised an update !!!
Milen

HTC Technical Hotline Support <[email protected]>
Code:
Dear HTC support,
Do you officially plan to publish a firmware update for Herald, Trinity
and Artemis because of their bug to corrupt the flash memory card
after normally read-write access? Or I and many other people like me
have to return their phones to you? A time period will be a good answer!
Here is my device information:
HTC P4350 - Herald
ROM version: 1.8.405.1 WWE
ROM date: 11/03/06
Radio version: 02.71.90
Protocol version: 4.1.13.31
ExtROM version: 1.8.405.101
All best,
Milen
Answer:
Code:
Dear Milen,
At the moment we do not have an exact date for when updates
will be released. We are expecting this to be in Q1 2007.
Also as yet we cannot confirm the location for any downloads.
We apologise for any inconvenience caused by this.
Thank you for your enquiry... blah blah

That damn thing screwed up my data too!
I wrote to HTC support. Wondering, are they gonna answer or what?
"Corrupt data on MicroSD card" Dear support, Yesterday I'd discovered another wonderful feature of P4350. All the data on my MicroSD card was destroyed! No folders or files, just a junk file named "squareСЭSquareEx" 0 bytes in size. After running scandisk using SD Card reader I've had all my files unreadable in FOUND.000 folder. Information on device: ROM: 1.8.411.3 RUS Rom Date: 11/03/06 GSM: 02.71.90 ExtRom: 1.8.411.103 MicroSD Card info: Kingston 1Gb SDC/1GB 0645G88588U SD-C01G Japan The device was being used just as usual and worked fine during the whole week. The only difference was that I've been using WiFi extensively and it was the first time when the battery power was lower than 35%. What are you going to do about it and who is gonna pay me for such an incredible inconvenience?
"

Hello people! I might just have the solution to HTC memory card problem, but im not shure about it, i dont own Artemis or Herald so i cant check it out.
Today morning i had a great idea:
I own a Qtek s110, for today plugins i use SPB Pocket Plus 3 and it has 1 thing that differs form using it on any other device - the memory card status! It is hidden on Qtek. When you try to enable it it tells you that it may be the cause of data loss and instability of system. As you should know Qtek is built by HTC.
My idea is try to disable any memory card status idicator and see if that cures the problem, because i think this trouble has been on long before HTC brand started building their own devices! Good luck!

After i installed the program tweaks2k2.net on my P4350 i experienced the same problem with my a-data 1Gb microsd. In my case removing this program also removed the problem with the corrupt storagecard.
Another annoying problem is that my ringtone is constantly changed to windows default when i hit the ok-button....

SD card "renewal"
Like many of you I have sometimes (but relatively frequently) corrupted my SD. I have found out that the corruption is very often in the cache only. If i put SD card out and put it in back again the card content is correct and without corruption.
Dolf

i've heard that you should format your SD-card to FAT-16... it was written somewhere on tweakers.net. Maybe this is an option..? I own a 2gb micro sd and i never experienced any problems.. let me know if this is usefull or even possible

I've heard that you should format your SD-card as FAT-16.. This whas said somewhere on tweakers.net. I'll search for this topic. I use A 2GB micro SD card with my p4350, i did not encounter any probs.. Let me know if this was helpfull

Possible solution?
I had a similar problem. My SD card wasn't recognized anymore after a while, sometimes after a backup. Now I fixed it. I discovered that I shouldn't move the programlinks in the "start menu" manually. Some programs, which I still don't know which one exactly, should stay in the root. These are the programs installed by default. When I putted the program back to the root of "start menu" folder, the storage card was recognized again.

4GB SDHC problem after " off " mode

hi,
i have this 4GB SDHC installed on my dopod 838pro (hermes)... and have lots of software installed on it.. the problem is after "off" mode (hybernate), all installed softwares on the SD card is not readable and can not run anything.. you can browse the folders but all are empty... what i always do is i will eject and insert the sd card and all goes well again.. does any one knows the best solution for this? I searched google and i have not find this problem/solution.. thanks in advance...

a think that the maximum is 2G

I use an 8 Gb card, no problems. May be the sd card, may be the rom you are using. Try backing up the sd card then re-formatting it FAT32. Transfer everything back and re-insert. Go to "hybernate" then power back up. See if that works.
The 2nd thing to try is change your ROM.
Or try another sdhc card. It may be a faulty card.
Cheers...

i have almost the same problem (4GB Kingston microSDHC). some of the folders remain empty and i don't know why.
i've changed 3 ROMs and with the last one (official) happened just for one folder till now. anyway it seems that the official rom is far more stable than the cooked ones and everything works as it should.
is there any wm6.1 rom that can be as stable as official wm6.0?
anyway, i've seen this problem metioned by others and I don't know what the cause is: card, pda or ROM.
maybe is out there someone that can help.
@ultramag: what ROM are you using?

re
mine is also 4GB Kingston.. maybe the Kingston is the problem.. my current rom is CRC v13.3

I'm yesying the new WM 6.5 rom by section8prime8, build 21139. Seems to work fine so far but only had it on for a couple of days. No problem with sdhc though... On ANY rom I've tried....

SD card not shown

Hi, since I upgraded my SPL to 1.54/1.56, i've tried installing both Dutty WM6.1 v2.9 and Mira WM6.5 v8.1 but neither of them seems to like my storage card, i have to do soft reset for it to recognise the card, but after a while the card will disappear again...
any1 got the same problem or know how to fix it please?
Thanks

gurluver said:
Hi, since I upgraded my SPL to 1.54/1.56, i've tried installing both Dutty WM6.1 v2.9 and Mira WM6.5 v8.1 but neither of them seems to like my storage card, i have to do soft reset for it to recognise the card, but after a while the card will disappear again...
any1 got the same problem or know how to fix it please?
Thanks
Click to expand...
Click to collapse
I've seen one other user with the same issue. What type / brand of SD card are you using? Trying to narrow down what is causing this... he had the same issue with same rom(s).

its the SanDisk 8GB SDHC one - one that came by default with Orange UK contract.
Btw, I did upgrade to the offcial 1.54/56 ROM before upgrading to the 2 ROMs above.

gurluver said:
its the SanDisk 8GB SDHC one - one that came by default with Orange UK contract.
Btw, I did upgrade to the offcial 1.54/56 ROM before upgrading to the 2 ROMs above.
Click to expand...
Click to collapse
Maybe it's got to do with the power management policies the Chef applied. Try to use schaps' Advanced Config 3.3 to disable SD Card Power Management and see if it helps.
Also, some caches and DMA could be the culprits but first let's see about power management.

The Power Management is disabled.
Also, 1 thing I particularly noticed is when I open Windows Media player, attempt to update my library on storage card, it can find all my music files, but when it attempt to add the music to the library, it doesnt. and then the sd card disappear from File Explorer, WMP libary option.

Backup your sd card to your PC, and reformat it. Had the same problem, fixed with a format

gurluver said:
its the SanDisk 8GB SDHC one - one that came by default with Orange UK contract.
Btw, I did upgrade to the offcial 1.54/56 ROM before upgrading to the 2 ROMs above.
Click to expand...
Click to collapse
I have the same SanDisk8GB SDHC one - default card which came with the phone. Same thing happned. It has become very slow to access, and practically useless, the phone cannot detect the card. If put into the computer with the adapter then also it is the same computer cannot read it or sometimes takes too long, cannot format. this happened after the 1.54/56 rom.

Happened to me also with some custom ROM.
I used my warranty to exchange the SD card.
My advice : backup your SD card when you can, from time to time.

Same Thing
Same thing happenned to my card. Same default card that came with the phone. But I have SPL 1.14 which I have had for a while now. I just flashed to a Miri ROM and it started happenning. I will try reformatting to see if it helps.

did you remove the sd-card when you flashed?

cRaCKwHoRe said:
I've seen one other user with the same issue. What type / brand of SD card are you using? Trying to narrow down what is causing this... he had the same issue with same rom(s).
Click to expand...
Click to collapse
I am "others" too.
I tried every hint I could find on the forum including disabeling the SD card power management and setting the PnP values higher.
Nothing works (and I have a Apacer 8GB card)
For me it narrowed down to:
1) Hardware faulty or
2) Hardware cannot "cope" with 8GB .
I've called HTC in the US - which where very friendly brw - and the lady said that most handsets are only guaranteed / tested to work with 4GB cards, Although there are other handsets in other countries who where sold with an 8GB card as a bundle.
Today I called HTC "support" centre in "New Zealand" and the phillipin/indian/nepalese customer service lady told me that my handset had been parallel imported and therefore needs to be send back to the NETHERLANDS for a diagnosis / repair!
I told her that if she would'nt give the number of their authorised repair centre in NZ I might have to think to contact Ministry for consumer law. So I got the number and I will go there now, cheking what the story is..will keep you updated.

gurluver said:
Hi, since I upgraded my SPL to 1.54/1.56, i've tried installing both Dutty WM6.1 v2.9 and Mira WM6.5 v8.1 but neither of them seems to like my storage card, i have to do soft reset for it to recognise the card, but after a while the card will disappear again...
any1 got the same problem or know how to fix it please?
Thanks
Click to expand...
Click to collapse
[I said:
I doubt that the new SPL 1.54/1.56 is related to the SD card problem as I also downgraded to original HTC rom with spl1.14 and still have the same problem[/I]
Click to expand...
Click to collapse
EDIT: gurluver I think you're right! I downgraded my device now back to spl 1.14 and no problems anymore. As I am discussing this with crackwhore it seems that
1) some countries's touch hd might have a different hardware
2) however even though I have downgraded to official HTC ROM spl 1.14 (and the card is working fine then) as soon as I upgrade to offical and / or other spl 1.56 the problem appears again.
Conclusion: I have to go and (probaley argue) with HTC and see if they are willing to either fix it or send me a new device.
Will keep you posted

so to sum up, i guess i'll have to try these when i have sometime, and see what happens after each step, and only go to next step if previous step works.
- restore to Orange UK ROM SPL 1.14
- upgrade to Official WWE SPL 1.54/56
- Try another 1.54/56 ROM.
- Format the card
- Install SD tune up
I'll report back here my result.

update...
i have flashed my device several times, at least 15 times,.always using USB activesync, never thru the stotage card. I have v1.14 and I have never had a problem. After rebooting the phone a couple of times, I got my card to reappear today long enough to backup my stuff. Then I formatted the card, put it back in, loaded it up with the same files, and I havent had another problem, though its only been about 8 hours.

gurluver said:
so to sum up, i guess i'll have to try these when i have sometime, and see what happens after each step, and only go to next step if previous step works.
- restore to Orange UK ROM SPL 1.14
- upgrade to Official WWE SPL 1.54/56
- Try another 1.54/56 ROM.
- Format the card
- Install SD tune up
I'll report back here my result.
Click to expand...
Click to collapse
restore to orange UK ROM spl 1.14..and you will see that you will be sweet. After I upgraded to official SPL 1.54/56 it didnt work again..and I tried several versions (NDL; came with the phone , EUR & WWE)
I just think that its not right to be "stuck" with spl 1.14 in order to use or card...

SD Card Problem
I had this problem last night. Basically my card just disappeared from the file explorer. Could not connect it to disk drive mode or anything. Took the card out, re-inserted and the card would appear for a few seconds and then go again. Soft re-setted and it would appear for a bit then disappear.
Done a hard reset and the card still would only appear for a while until I tried to access it then it would disappear.
I eventually narrowed my problem down to something I had installed on the card which was MaxTTM. After deleting this folder from my card, it remained visible. Been working fine ever since. I didn’t have to delete my music or video files which make up around 6-7gb of my card. From now on I think I’ll install my software on the phone as opposed to memory card. My card is a 16gb Sandisk.

When the problem happened to me, first, only some directories had disapeared. Or at leat I couldn't access to them.
Even with a µSd card reader on the PC.
I formated it with the storage tool, on the HD, because the PC would'nt see it.
A week later, I couldn't access to the card anymore. Neither on the HD, nor on the PC.
I concluded that the card was destroyed.
Hopefully it was still under warranty.
I don't blame the cooked ROM I was using. Maybe the SDtuneup with some parameters I entered with Advanced config tool did the mess.
Like power management.
My first SD corruption occured when the card was almost full, and I was downloding a file with Opera. In the meantime I plugged in my PC in mass storage mode. I recognize my error. But instead of simply having a file system corruption, why did it destroyed the card ?
Because after then, the card access was longer. Perhaps the system was trying to recover some bad sectors ? I'm working in phone industry, and we do a lot of tests on these kind of use cases. So I can't beleive HTC hardware isn't that robust.
In my case, it ended with a hardware destruction. Even on other devices (with other OS/ ROM) it also failed reading.
Bad luck with a weak µSD card ?

gurluver said:
so to sum up, i guess i'll have to try these when i have sometime, and see what happens after each step, and only go to next step if previous step works.
- restore to Orange UK ROM SPL 1.14
- upgrade to Official WWE SPL 1.54/56
- Try another 1.54/56 ROM.
- Format the card
- Install SD tune up
I'll report back here my result.
Click to expand...
Click to collapse
Card done these step - works fine on 1.14, breaks on Official WWE 1.54/56.
I guess any of us who have this problem should probably email HTC so they release a fix for this.

gurluver said:
Card done these step - works fine on 1.14, breaks on Official WWE 1.54/56.
I guess any of us who have this problem should probably email HTC so they release a fix for this.
Click to expand...
Click to collapse
I've sent my device in for diagnosis / repair / swap . I will update you what's happened. Good Idea with writing to HTC though

I had also an old Sandisk 6 GB card and copied to it the content from 8 GB card (which came with HD). That solved my (SD disappering) problem !

SD Card reader issues

Hello folks,
I figured I would go to the experts to get an answer to my question.
On my universal I was running Windows Mobile 6.1, I didn't really like it as the phone was unstable, so I downgraded to Tmobile Windows Mobile 5 (which is what ships on the phone) everything is running smooth (Shout out to SPB Shell 3.0 AWESOME!!!)
anyways after the downgrade which went through without incident, my SD card reader does not SD cards, I know it is not hardware because it worked fine when the device was running WM6.1.
Anyome have any ideas as to what happened?
the device simply does not recognize any size, 32MB all the way to 2GB.
I have searched and found nothing.
Anyone have an updated driver for the SDCard reader?
I have extRom installed so I can put whatever I want into EXTRom and have it install.
Crapgame

It's because native WM5 can't use SDHC (SD cards are only up to 2GB). I think you can simply install SD settings by OllieD - where you can change to Type 1 or 2. Sorry unless someone else can help, you'll have to search for it.

I think i have the same issue.
The device sometimes see the card when set to standard SD or SDHC Type-I but it's really inconsistent.
Driving me nuts.

I had a similar problem, i had to eject and reinsert the card multiple times to get it to see it. The card SEEMED fine because it would work in my pc (via usb adapter)) and digital camera with no problems. But when i tried the one from the camera in the universal it worked fine, absolutely no problems.
So I bought a new sandisk one from ebay and all has been fine since, seems like it was being picky about the original SD!

i think, the sd card is formatted fat16
you formatted with "Haret"?

Haret?
Sorry for the noob question, but what do you mean?
I have tried formatting the card fat16, fat32, NTFS
nothing works
I have even tried install SD settings by OllieD adn that did not work
according to the specs I should be able to use my 2GB Sandisk Extreme III 2.0 GB SD Card, but alas my uni just does not see it.
any other suggerstions tips?
Also does spbsoftwarehouse's backup work really well?
I want to try some other ROMS on the device and I dread having to reinstall everything and reconfigure it too.
I would much rather back the dang thing up then experiment with various ROMS and then if nothing is to my liking, put my old ROM back with all my 'stuff'.

I have similiar problem.
In the past I have changed many ROM's from Tomal and many others. WM 5, 6.1, 6.5 and never had a problem with the card.
My last ROM where everything worked was Luca15thebig. After that I wanted to go back to Tomal V8.9 and then my problem started:
I did DOC format (always do that), put Tomal's ROM - ups, no SD card (with any SD card settings).
Did some searching on the forum, found similiar problem which was solved by flashing some factory shipped i-mate ROM. Again, DOC format, flashing that ROM (it is all-in-one ROM: radio, ext-rom and operating system). Booted that system (wow, time-warp to past ), frankly I didnt expect that my 8GB SDHC will work there - and it didnt.
Again DOC format> flashing Tomal V8.9 ROM> upgrading radio (that i-mate ROM reverted it back to 1.03). After a while booted Uni with Tomal's ROM, no SD card. Tried all settings, nothing.
Tried same thing but with that new Thing V2.3 ROM (very fast and stable BTW). Same thing - no SD card in file explorer.
My card works in my laptop. I even tried to format it in laptop - and my Uni still dont see it.
My friend has an Uni and I tried that card in his device. It works (he is using Tomal V8.7 ROM). Tried his 1GB SD card in my Uni - not working in my device.

Im no specialist but i think you guys have a hardware issue with the SD port. Maybe loose or something inside. Hope thats not the case. If multiple cards using multiple Roms do not work in Uni but work anywhere else then I would have someone or myself check to make sure the SD slot is soldered properly still.

i've encounted many issues with the SD + sdhc drivers for the universal, i'llw rite up a longer post with more information later as i've had a long day.
summary: keep trying different cabs, one will eventually work. make sure its formatted FAT32. popping it in and out+softresetitng a few times may be required.