Database Users

Doh! Spontaneous SD card erase strikes again - under 4.00.10

:shock:
I've been running the 4.00.10 beta along with new T-Mobile radio stack on my T-Mobile phone since thursday morning. It's been pretty stable.
But tonight I lost everything on my SD card again. Anybody else had this problem with the latest rom? What brand of SD cards are you using, if it has happened?
Any new software installed?
Last software I installed was Pocket Plus last night, but it seems to have been working ok up until the big kaboom.
Ok, of to do a hard reset and install things again. Fun fun!

Pocket plus has known issues with pppc2003. I have found that it's storage card module may cause problems with sd card erasures. Delete it and try resco taskmanager instead. It's not as intuitive but works great.

FYI the same thing has happened to a friend of mine and he called T-Mobile and they're sending him a new unit.
BTW he was running T-Mobile ROM 4.00.10 RS A.20 on the T-Mobile USA Network using a Sandisk 256MB SD.

I've had it hose my Sandisk 256mb card several times now, even with no other software installed.
A while back I read somewhere about some PocketPCs (Not PPC Phones) having problems with the sandisk cards erasing themselves. I am wondering if something in WM2003 is making them exhibit this behavior on the PPC Phone :shock:

sd disk erase
Same thing happened to me, It otherwise works well
Is it the brand of memory??? or version 4

Maybe a combination of a certain kind of sd card and the 4.0 os? Hmmm

sd erasure
Had the same with my XDA. I have an scandisk 256 mb unit inserted.
2 weeks ago I upgraded with a cooked version of the wm2003 .05 After a few days, when turning the decice off, I couldn't turn it on again using the on-switch button. Had to soft-reset to get started... Also at one time the device told me that my sd card was locked, but in fact had still 180 MB's left!!
I coocked a 2002 version in the kitchen and was lucky to be able to downgrade... Formated my SD card using my scandisk cruser mobile USB dard adaptor....
Now everything is ok on 2002. The wm2003 seems still very unstable to me
I posted a message with another string to get informed if it is still advisable to upgrade to 2003 at this time...
The webmaster himself did'nt encounter it personally yet but he stated that he only has the card in place occasionaly...
L8er

Sandisk 256
Have had mine erase once and has corrupted itself once more on the 4.00.5 rom....both happened after unit appeared to lock up and I soft reset.

Problem with MMC card

Hi.
I have problem with my universal and mmc cards ( i didn't try SD card yet).
When i set up camera to store photos on Storage Card. after taking photo application show something like "Storing image..." and I must wait and wait but app store this photo on card only when i remove it from slot and insert it again...
Please help

Hi,
i had the some Problem after upgrading my MDA Pro to AKU 3.3 of T-Mobile.
In my case after some time browsing my MMC or SD-Card was boring slow.
After removing it and pluging it in again I was able to use ist a few minutes.
In my Case only a Downgrade to AKU 2 solved the Problem.
But now my Wifi Connection does not work.

indeed, it can by cause of this problem. i also have TMobile firmware with AKU3.3
but maybe, if in other 'brandings' than TMobile this problem isn't exist then
maybe fault is on customization files on extended rom??
------
than folowing this posibility I unhided extended rom
renamed autorun.exe , RESET... and i will test it...
results soon

Hi,
after installing the normal T-Mobile ROM with all the Brandings i installed it and made the Soft-Reset before the brandings had been installed.
But unfortunately the problem was the same. So I dont think that it is a problem because of the Brandings.

Yes, You have right. It isn't because brandings...
wishmaster270: are You use MMC or SD card? and what type/model/manufacturer?

Hi,
i am using two Cards. One MMC with 1GB from mogu and one MMCplus Turbo Card with 2GB from AData.

similar problem as well
Just upgraded to latest Tmo ROM and have a similar problem my MMC card takes about 5-6 seconds to read when viewing it in file explorer and sometimes I can't even view it in Windows Media when trying to play music. But if eject and reinsert it will show all files.

In my case it takes between 20 and 60 seconds.
But anyway it seems to be a Problem with the T-Mobile ROM.
Perhaps it would be a good idea to write a few mails to T-Mobile Support.

So, i writing email to T-Mobile support...
and waiting...
anyway what is the best downgrade ROM with working SD/MMC??

don't want to downgrade
If the SDHC patch works on WM5, would rather use it and have more storage then downgrade

Hi,
I tried the SHDC and the Advanced Storage Card Handlig.
Unfortunately both did not work.
Downgrade to AKU2 worked fine for me. But its slower and I am not able to connect to my access point.

Well... T-mobile answered for my email...
Thank you for taking the time to contact T-Mobile
[...]
it looks like that the memory card is not responding properly.
Please try the following to ensure that miniSD memory card is detected
by the T-Mobile MDA:
1. Tap the power button to turn off the screen.
2. Remove the miniSD card.
3. Verify that the card is labeled 'miniSD'.
4. Carefully re-insert the miniSD all the way back into the MDA.
5. Verify that the screen wakes up when you insert the miniSD memory
card.
o NOTE: If it does not wake up, the miniSD card may be defective.
If the memory card is not responding, you need to either format the
memory card or try different memory card in your phone. If the problem
persists, please write or call us back with your observations and we
will be happy to help you further. [...]
Click to expand...
Click to collapse
so I must write reply and add more details because it looks to problem isn't known by service... :/

and again:
... as you are not a T-Mobile customer, we are unable to offer you
continued support. You may contact HTC, the manufacturer of the device
for further assistance.
Click to expand...
Click to collapse

Hi,
are you using a T-Mobile MDA Pro? Or the original QTek?
Can you tell me the email adress you wrote to? I am not a T-Mobile user, too. But my MDA is from T-Mobile.
But i am out of guarantee.

I using T-Mobile MDA Pro with 'nice' big T-Mobile logo on board ;-)
Under battery on sticker i have: 'PU10' and 'HTC Innovation'.
I wrote to address: <customercare(at)t-mobilesupport.com>
from page: http://support.t-mobile.com/productSelector.html
Is possible to update this hardware with ROM of other (for example O2) branding????
i have one of them: universal_rom(o2_2.5wwe_aku3.2_b12).rar

Ok. Problem is solved.
I'm using Helmi_UNI_AKU3.5_v1.3.1 ROM from 2 days and is working very good

Hi,
yesterday i tried the aku 3.3 again because i had a sd card to test width.
It only seems to be Problem with MMC cards. Perhaps i would buy me a 2GB SD Card for about 15€.

Big problem with storage on Trinity.....help !!!

i'm using Mary 3.3.5 SL with almost nothing software as espect !!! (just wow)
But recently, i found out, my software which i install on miniSD card has lost suddently...with no reason.
I 've tried to format or ever hard reset...(with same Mary3.3.5SL)
but it still remain problem. Normally, the evening yesterday,i plug to charge as usual,and then today morning...I found nothing on my card mini SD, ...instead of some file such as mail...iecache...cache....or something really @sshole....
I wonder it cause of some bug or else ??? Anyone catch the bug like me ???
It's not one time....it happen 3 time recently after i install and reinstall again again...i fell really bad about what happen.
p/s : not only my program, but also my picture which i shoot from camera, and video i store on miniSD...???
It's problem of miniSD or bug of Mary3.3.5???
Please answer me quickly...i luv Mary3.x.x SL....cause it nearly empty but empty by this way is very bad.......

hi
if you look around ?the problem is not from Mary 3.3.5 SL ?? its from the minisd card....many of them is not stable especially those which is not original
if you have card reader try to fromat it by fat32 ? or change the card to another kind like kingstone or toshiba ?i think those good ones

no this is not just a card problem itself, it's a htc problem. search "sd card corruption". it's widely reported.

uhm, i ask some of my friends, and there is a problem too with kingston SD card too... but with another OS ,i mean another wm5.....i bought my trinity and miniSD card at Fnac (cause i'm had lived in france for a long time).
Then now...i think this card is origine or original as you say...
Any experience ???

oh,dear, thank you for give me advice "sd card corruption" but
It seem not in this case,cause if "sd card corruption" happen, it's always show the message " SD card corrupted" and also can't open card, except re-format it.
In my case, i got 2 or 3 folder after "corrupt". I mean yesterday evening, i install 4 or 5 game, play as usual...i plug charge into my Trinity.
Ok,then,i sleep......until morning, i check i got nothing on miniSD card.
except 3 folder "cookies" + "History" + "Mail" .
If you got corrupt card, you can't see such 3 folder...
Remember that : yesterday,everything just fine, until this morning...
It happen 3 or 4 times...Someone know it's become from what ???

my card got status on properties "RAW" instead of FAT or FAT32...
wth ???

just try to change your card ?? and see if this problem is still exist ....i have same problem before.....

try doing this:
once u find that your storage card data disappears, use the file explorer from Trinity.
open and see... you'll find that u have 'storage card' AND 'storage card2'
delete 'storage card' which contains a folder called mail
after deleting 'storage card', soft reset... you should get back everything.
i've faced the problem twice.

Storage card Problem

Hello friends
I have a Gene in which i am using a 2 GB mini-MMC card.
Once in 2-3 days my gene loses the data on the card and shows some strange charecters with 1 GB or 2 GB size.Usually multiple folders with such strange characters are found.When i soft reset the card is shown normally.But after 2-3 months even softreset does not work.Then i have to format my card and start from scratch.3 times i have done hard reset but without any effect.I am not using any cracked software.I removed all third party software but still the same thing continues.
So i need your advice as
1. I cannot send the phone to repair as the nearest service center is 1000 km away.
2. I am not able to try another card as my mini-mmc is stuck inside the Gene( Damn the person who conceived this idea of putting the storage card space in an inaccesible position )
Please my dear friends. Any tidbit of idea can save my phone

partition
I read somewhere that partitioning will resolve the issue but I just couldn't get to do it. There are guides everywhere to tweak the registry to fool the OS into thinking that your storage card is not a removable drive and then partitioning it, but I just can't get to do it. It shows me a drive with only 52mb space!?!
Anyways, this is a gene issue and we need to get it resolved. If anyone out there knows anything about it, please help.

Card partition
Now you can create partition on your storage card by your device
Check PPClink software card studio
even with trial version you can do all these things

Atlast found the cause of card corruption
Brothers
After successfully experimenting with somany options atlast i have found the answer for the card corruption.
IT WAS DUE TO MERRIAM WEBSTER( SLOVOED ) DICTIONARY WHICH I HAVE USED FREQUENTLY-BOTH UNABRIDGED&MEDICAL.
I have removed them 1 week back and nomore card corruption since then.
So there is an issue with slovoed and WM5 ppc.
If anyother members having similar problem try this option.

SD card not shown

Hi, since I upgraded my SPL to 1.54/1.56, i've tried installing both Dutty WM6.1 v2.9 and Mira WM6.5 v8.1 but neither of them seems to like my storage card, i have to do soft reset for it to recognise the card, but after a while the card will disappear again...
any1 got the same problem or know how to fix it please?
Thanks

gurluver said:
Hi, since I upgraded my SPL to 1.54/1.56, i've tried installing both Dutty WM6.1 v2.9 and Mira WM6.5 v8.1 but neither of them seems to like my storage card, i have to do soft reset for it to recognise the card, but after a while the card will disappear again...
any1 got the same problem or know how to fix it please?
Thanks
Click to expand...
Click to collapse
I've seen one other user with the same issue. What type / brand of SD card are you using? Trying to narrow down what is causing this... he had the same issue with same rom(s).

its the SanDisk 8GB SDHC one - one that came by default with Orange UK contract.
Btw, I did upgrade to the offcial 1.54/56 ROM before upgrading to the 2 ROMs above.

gurluver said:
its the SanDisk 8GB SDHC one - one that came by default with Orange UK contract.
Btw, I did upgrade to the offcial 1.54/56 ROM before upgrading to the 2 ROMs above.
Click to expand...
Click to collapse
Maybe it's got to do with the power management policies the Chef applied. Try to use schaps' Advanced Config 3.3 to disable SD Card Power Management and see if it helps.
Also, some caches and DMA could be the culprits but first let's see about power management.

The Power Management is disabled.
Also, 1 thing I particularly noticed is when I open Windows Media player, attempt to update my library on storage card, it can find all my music files, but when it attempt to add the music to the library, it doesnt. and then the sd card disappear from File Explorer, WMP libary option.

Backup your sd card to your PC, and reformat it. Had the same problem, fixed with a format

gurluver said:
its the SanDisk 8GB SDHC one - one that came by default with Orange UK contract.
Btw, I did upgrade to the offcial 1.54/56 ROM before upgrading to the 2 ROMs above.
Click to expand...
Click to collapse
I have the same SanDisk8GB SDHC one - default card which came with the phone. Same thing happned. It has become very slow to access, and practically useless, the phone cannot detect the card. If put into the computer with the adapter then also it is the same computer cannot read it or sometimes takes too long, cannot format. this happened after the 1.54/56 rom.

Happened to me also with some custom ROM.
I used my warranty to exchange the SD card.
My advice : backup your SD card when you can, from time to time.

Same Thing
Same thing happenned to my card. Same default card that came with the phone. But I have SPL 1.14 which I have had for a while now. I just flashed to a Miri ROM and it started happenning. I will try reformatting to see if it helps.

did you remove the sd-card when you flashed?

cRaCKwHoRe said:
I've seen one other user with the same issue. What type / brand of SD card are you using? Trying to narrow down what is causing this... he had the same issue with same rom(s).
Click to expand...
Click to collapse
I am "others" too.
I tried every hint I could find on the forum including disabeling the SD card power management and setting the PnP values higher.
Nothing works (and I have a Apacer 8GB card)
For me it narrowed down to:
1) Hardware faulty or
2) Hardware cannot "cope" with 8GB .
I've called HTC in the US - which where very friendly brw - and the lady said that most handsets are only guaranteed / tested to work with 4GB cards, Although there are other handsets in other countries who where sold with an 8GB card as a bundle.
Today I called HTC "support" centre in "New Zealand" and the phillipin/indian/nepalese customer service lady told me that my handset had been parallel imported and therefore needs to be send back to the NETHERLANDS for a diagnosis / repair!
I told her that if she would'nt give the number of their authorised repair centre in NZ I might have to think to contact Ministry for consumer law. So I got the number and I will go there now, cheking what the story is..will keep you updated.

gurluver said:
Hi, since I upgraded my SPL to 1.54/1.56, i've tried installing both Dutty WM6.1 v2.9 and Mira WM6.5 v8.1 but neither of them seems to like my storage card, i have to do soft reset for it to recognise the card, but after a while the card will disappear again...
any1 got the same problem or know how to fix it please?
Thanks
Click to expand...
Click to collapse
[I said:
I doubt that the new SPL 1.54/1.56 is related to the SD card problem as I also downgraded to original HTC rom with spl1.14 and still have the same problem[/I]
Click to expand...
Click to collapse
EDIT: gurluver I think you're right! I downgraded my device now back to spl 1.14 and no problems anymore. As I am discussing this with crackwhore it seems that
1) some countries's touch hd might have a different hardware
2) however even though I have downgraded to official HTC ROM spl 1.14 (and the card is working fine then) as soon as I upgrade to offical and / or other spl 1.56 the problem appears again.
Conclusion: I have to go and (probaley argue) with HTC and see if they are willing to either fix it or send me a new device.
Will keep you posted

so to sum up, i guess i'll have to try these when i have sometime, and see what happens after each step, and only go to next step if previous step works.
- restore to Orange UK ROM SPL 1.14
- upgrade to Official WWE SPL 1.54/56
- Try another 1.54/56 ROM.
- Format the card
- Install SD tune up
I'll report back here my result.

update...
i have flashed my device several times, at least 15 times,.always using USB activesync, never thru the stotage card. I have v1.14 and I have never had a problem. After rebooting the phone a couple of times, I got my card to reappear today long enough to backup my stuff. Then I formatted the card, put it back in, loaded it up with the same files, and I havent had another problem, though its only been about 8 hours.

gurluver said:
so to sum up, i guess i'll have to try these when i have sometime, and see what happens after each step, and only go to next step if previous step works.
- restore to Orange UK ROM SPL 1.14
- upgrade to Official WWE SPL 1.54/56
- Try another 1.54/56 ROM.
- Format the card
- Install SD tune up
I'll report back here my result.
Click to expand...
Click to collapse
restore to orange UK ROM spl 1.14..and you will see that you will be sweet. After I upgraded to official SPL 1.54/56 it didnt work again..and I tried several versions (NDL; came with the phone , EUR & WWE)
I just think that its not right to be "stuck" with spl 1.14 in order to use or card...

SD Card Problem
I had this problem last night. Basically my card just disappeared from the file explorer. Could not connect it to disk drive mode or anything. Took the card out, re-inserted and the card would appear for a few seconds and then go again. Soft re-setted and it would appear for a bit then disappear.
Done a hard reset and the card still would only appear for a while until I tried to access it then it would disappear.
I eventually narrowed my problem down to something I had installed on the card which was MaxTTM. After deleting this folder from my card, it remained visible. Been working fine ever since. I didn’t have to delete my music or video files which make up around 6-7gb of my card. From now on I think I’ll install my software on the phone as opposed to memory card. My card is a 16gb Sandisk.

When the problem happened to me, first, only some directories had disapeared. Or at leat I couldn't access to them.
Even with a µSd card reader on the PC.
I formated it with the storage tool, on the HD, because the PC would'nt see it.
A week later, I couldn't access to the card anymore. Neither on the HD, nor on the PC.
I concluded that the card was destroyed.
Hopefully it was still under warranty.
I don't blame the cooked ROM I was using. Maybe the SDtuneup with some parameters I entered with Advanced config tool did the mess.
Like power management.
My first SD corruption occured when the card was almost full, and I was downloding a file with Opera. In the meantime I plugged in my PC in mass storage mode. I recognize my error. But instead of simply having a file system corruption, why did it destroyed the card ?
Because after then, the card access was longer. Perhaps the system was trying to recover some bad sectors ? I'm working in phone industry, and we do a lot of tests on these kind of use cases. So I can't beleive HTC hardware isn't that robust.
In my case, it ended with a hardware destruction. Even on other devices (with other OS/ ROM) it also failed reading.
Bad luck with a weak µSD card ?

gurluver said:
so to sum up, i guess i'll have to try these when i have sometime, and see what happens after each step, and only go to next step if previous step works.
- restore to Orange UK ROM SPL 1.14
- upgrade to Official WWE SPL 1.54/56
- Try another 1.54/56 ROM.
- Format the card
- Install SD tune up
I'll report back here my result.
Click to expand...
Click to collapse
Card done these step - works fine on 1.14, breaks on Official WWE 1.54/56.
I guess any of us who have this problem should probably email HTC so they release a fix for this.

gurluver said:
Card done these step - works fine on 1.14, breaks on Official WWE 1.54/56.
I guess any of us who have this problem should probably email HTC so they release a fix for this.
Click to expand...
Click to collapse
I've sent my device in for diagnosis / repair / swap . I will update you what's happened. Good Idea with writing to HTC though

I had also an old Sandisk 6 GB card and copied to it the content from 8 GB card (which came with HD). That solved my (SD disappering) problem !