Database Users

8525 help

My friend just got his 8525 in the mail via Cingular B2B. He opened it and tunred it on and all was well. He fell asleep and left it charging. It rang and when he went to go see who had called, the screen was black and the charging light was red (not amber). When I got to the phone I tried a hard reset, taking out the battery, bootloader and I got nothing. I also tried switching out my battery from my TyTN, and my phone turned on but his did not. When plugged in the red light comes on and stays on and that is the only response I am able to get from the phone. Anyone have any ideas???

ouch... that doesnt sound good. In my experiences with general consumer electronic devices, usually a red amber light indicates a hardware fault. I would say its toast... It also sounds like you tried all the logical things. But lets try a few more. Is there a mini sd card in there, if so remove it. And have you tried plugging it into a computer to see if it would even recognize it? And thats about all i can think of... i would say not getting to the boatloader is a baaaaaad sign.

Also, did you try swapping sim cards? I agree, it sounds bad. I remember another thread a few weeks back with the same issue, and leaving the battery out overnight fixed it.
Also try removing the battery, plugging in the charger, and then inserting the battery. Good luck!

URPREY said:
Also, did you try swapping sim cards? I agree, it sounds bad. I remember another thread a few weeks back with the same issue, and leaving the battery out overnight fixed it.
Also try removing the battery, plugging in the charger, and then inserting the battery. Good luck!
Click to expand...
Click to collapse
Oh my god it's all a disaster. Well no - DO NOT PANIC, I guarantee you will get it going again. Have you not tried looking at he Wiki under charging problems and the dreaded red led??? Naughty naughty!!! or even go to my small site link below. Oh and not to mention that as above poster says this issue has come up before. Good luck, you'll be glad to hear this does not recur very often once you get it going again.
By now you,ve probably fiddled and fiddled perhaps even gave up a couple of times - but it's probably working again.
Mike

Here is the link re above
http://forum.xda-developers.com/showthread.php?t=286469&p=1077622
Mike

nickcerda said:
My friend just got his 8525 in the mail via Cingular B2B. He opened it and tunred it on and all was well. He fell asleep and left it charging. It rang and when he went to go see who had called, the screen was black and the charging light was red (not amber). When I got to the phone I tried a hard reset, taking out the battery, bootloader and I got nothing. I also tried switching out my battery from my TyTN, and my phone turned on but his did not. When plugged in the red light comes on and stays on and that is the only response I am able to get from the phone. Anyone have any ideas???
Click to expand...
Click to collapse
Nickcerda
Would be useful to know if you or your friend used to steps shown to get device up and running again - just so we can add/change available guidance for this pesky problem.
Mike

Help me please, hermes won't turn on

I searched to see if I could find an answer but there weren't any posts that could specifically help me. I only found one post but it wasn't clear.
My phone was working fine in the morning but when I checked on it after class it wouldn't wake up but light was still blinking. I thought a simple soft reset would unfreeze it but nothing. After removing the battery to get it to power off it won't turn back on. A guy posted this same problem in one of the threads and there was a mention of the battery but it was vague. When I try to charge it, there are no indicator lights. With the battery out, the red indicator light is on.
Can someone help me find out whats wrong and if I can fix it myself. Is it the battery or the phone? Thanks in advance

jchan4 said:
I searched to see if I could find an answer but there weren't any posts that could specifically help me. I only found one post but it wasn't clear.
My phone was working fine in the morning but when I checked on it after class it wouldn't wake up but light was still blinking. I thought a simple soft reset would unfreeze it but nothing. After removing the battery to get it to power off it won't turn back on. A guy posted this same problem in one of the threads and there was a mention of the battery but it was vague. When I try to charge it, there are no indicator lights. With the battery out, the red indicator light is on.
Can someone help me find out whats wrong and if I can fix it myself. Is it the battery or the phone? Thanks in advance
Click to expand...
Click to collapse
Hi
First, I notice you have not tried a hard reset. This will in all probability fix your problems, but you will loose any data of your own that you have saved on the device. (hope you have a fullbackup!!)
Before doing the hard reset it may be worth running through the steps here http://michael-channon.spaces.live.com/Blog/cns!4472423472DCFC38!202.entry for the refusal to charge issue. You see I am not sure whether your device is not turning on because it has insufficient power or whether it has a major "crash". Hermes does have a problem for some folks when it reaches very low charge of not being able to staret charging. This though is normally indicated by a RED LED showing when charger is plugged in (clearly yours only does this with battery out - which is normal) Somehow you need to get that Amber LED showing. Repeat the charging solution a few times - it does not always work straight off.
When all else fails - hard reset.
Mike

nothing working yet
Hard reset isn't working. Is the menu supposed to come up even if theres no battery? Tried hard reset with and without the battery, but nothing pops up. Your charging solution hasn't worked yet but I'll keep trying. Any other things I can try? Thanks for the help mike.

It worked for me: Remove battery and plug it to AC during 5 minutes. Then insert the battery and soft reset. My TynT came back life in this way

'Dead device won't charge (solution provided)'
This isn't for your model I don't think, but the "won't charge" problem (and hence solution) sound similar. It worked for me on a dead SPV M3000 (HTC Wizard, iMate etc) (and was I grateful!!)
See http://www.expansys.com/ft.aspx?i=125518&thread=226
Paul

Athena dead or dying........any miracle workers out there?

Background:
I have had MANY PPC's (so many I can't even count them) and I've loaded many different cooked ROMS and such on most of them so I'm not a complete noob on these things (don't claim to be an expert either).
However, my most recent acquisition is an HTC Advantage bought at CompUSA. I've read most of these came with a test ROM and mine was no different except for the fact that when I attempted to update the ROM to the "official" one provided to me by HTC it would not work. I always got the error "Connection lost" about half way through the process. I tried it numerous times and it never worked. On some occasions it would get stuck on the bootloader screen but I was able to get it back to working status (still on the test ROM).
I decided to try installing step 1 of Ollipro's SPL to see if that would help loading the HTC ROM. Turns out that wouldn't work either. It would get stuck at step 1 where it would ask if "PPC gone idle and didn't work or to wait 30 seconds". Tried it many times and would try to get it to keep going but the grey box on the bottom left would say the "parameters were incorrect" and would give me the option to quit, which I would. No problem, at least my 7501 was still working.
After that I tried the official HTC ROM again and I got the same "connection lost" error I had previously, except this time I didn't get anything on my PPC screen, just a black screen, not even the battery charging light behind the joystick lights up anymore. Soft reset...........nothing. Bootloader reset....................nothing. Hard reset.......................nothing. No lights, nada. The only flicker I get is if I try a reset wheen the power cord is connected. A red light flickers behind the joystick whenever I click the reset button. Any ideas or any help?

Sounds to me like the battery is just dead. I bought one at CompUSA (had the test ROM also) and I got the red ring around the joystick too when I tried to turn it on in the store. I left it plugged in awhile and it finally booted up okay. I then replaced the test ROM with the one and only available for the X7501 on HTC USA's web site. Good luck and I hope you get it working!

I think it could be battery related as well but it had a full charge when this happened. For some reason the unit has lost communication with the battery. I'm at a loss.

I got the same problem like you man !!! but i bad luck and so stupid man , i did with HTC X7501 then it dead after that i bought the X7500 then did it again , holy "... " it dead again....man ...So how your phone now bro ????

I left out the battery a half day and tried it again but still dead. Then I left it charging overnight and tried it again but still dead.
I can't believe this. I've never had a bricked device that can't be revived but after so many have seen this post and still no solutions I'm guessing it's no hope.

I met the same situation when I started to unlock Athena ( TMobile Ameo) within not fully charged battery ( less then 70%).
Solution ( try to make BL mode) with connected wallsocket charger ( not connected to PC USB slot) or find 100% charged battery. It helped me two times.
After many tries it changed to BL mode .
Now I didn't start unlock/change ROM without 100% charged battery.

I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please

Lobstrick said:
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Click to expand...
Click to collapse
"heating battery" (i.e. discharging when inserted, you mean?), no charge led = dead bootloader indeed.

I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?

Hearing these stories makes me nervous. I'm on the stock ROM (mine came from CompUSA with the latest ROM and I don't have an urge to try the cooked ROM yet). I've been using my Athena daily for 4 months, it charges correctly from several different chargers I have (car, computer USB, stock wall charger, aftermarket wall charger).
However, one day 2 weeks ago I went to make a call in the middle of the day and my Athena was dead. D-e-a-d. Usually I can make it back home at night and still have 90-100% on the battery meter, so with no use in the middle of the day and a dead battery, this was weird. It wouldn't turn on, no soft boot, took the battery out and put it back in, and always got nothing.
I bring this up here because when I plugged it in, I encountered similar problems that others here are describing. It wouldn't turn on, and it didn't give me the orange charging light behind the joystick. I ended up leaving it plugged in for a while and finally I got a red ring, not the usual orange. I've only seen red when the battery was almost dead and the unit was on. Then after some more time the ring turned orange and at this point it would turn on again. I still have no idea why my battery died so fast and hard.
So, is there a problem with the battery charging system that is starting to crop up in units that have been used a while???

miha_conan said:
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Click to expand...
Click to collapse
Hi i am no expert but i had simaler problem no display or no lights round ring no responce to any commands (ie hard reset and bootloader ) only red light flickred on reset button all i did was removed battery while pressing reset button and placed new battery and left it on wall charger for couple of hours and before doing hard reset i pressed reset button 2 to 3 times and green light round the battery came up so i tryed bootloader and it worked and insted of flashing it with pc i just loaded the img in sd card and flashed it while whole thing was on charge (i had tmob test rom before ) which i think is best way to do no hassle of losing connection or failing in half way and it works like a charm
hope this helps
and ya if you have a spare battery it dose help

New battery?
I'm a wizard user (and lots of former PDAs) looking to buy and Athena, maybe.
Has anyone tried a new, right out of the envelope, battery? these issues sound like worn out Li-Ion batteries to me. I've had them completely conk (won't take a charge at all) if I let them go completely down, and I've had them wear out and stop taking a full charge (down to maxing out at about %20, but sometimes showing %100 depending on ROM status) when I kept charging them while they're already charged.
Li-Ion batts don't sit for long periods too well, either, so if they're sitting on the shelf at the store/warehouse, they may be suffering even more than one that has been used since earlier in its childhood.
Perhaps the answer is a switched charger that stops charging when the battery (not the ROM/unit reading) gets to %100. ???
I didn't see anything like this posted. I'm terribly curious to see if anyone can resolve it.

nother AMEO dead
http://forum.xda-developers.com/showthread.php?p=1859021#post1859021

Red ring comes for a sec only try to RESET the device with Charger connected
Click to expand...
Click to collapse
same here,
i am afraid i got a dead athena too, did you guys found any solution?? i tried switching batteries. this is my first experience with a windows mobile device not powering on, in inrepairable condition.
found another member with similar problems- http://forum.xda-developers.com/showpost.php?p=1639311&postcount=24

No genius,s on here,just insults
i have read every page on the advantage x7500,being such an old phone you would thin the genius,s on here could sort it out in seconds,but all they do is insult you.i tried to update from windows 6 on radio 1.20 to michys radio 6.5
it got to 94 percent then crashed, now when i boot up i just get a black and white screen,which then turns white,if it try to reinstall advantage 6.0 the phone reets after 2 or 3 percent..will anyboby help by giving simple term advice to unbrick it? NO.will they provide links to there advice no.THEY JUST INSULT YOU AND SAY ITS IN ONE OF THE THREADS.well im a computer tech and if anybody wants there pc or laptop fixing.guess what i will return the favour with computer speak,THAT YOU CANT UNDERSTAND

Let Andriod die now have a paper wheight

ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?

Im guessing you cant run bootloader?
Maybe this is a warrenty jobby

If you know someone with another HD2, Try swapping the battery.

chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio

chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.

shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?

remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.

i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash

check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile

similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!

chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode

I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)

k going to tmobile today to see if they have any extra batteries i can try.
then ill update

i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone

[HELP] my nexus 4 die

hi
i have big Problem with my nexus 4
I was talking by my phone and every thing ok
and i put it on the Table , after Two hours I tried to make a call
but my phone off i tried to make it on but i cant
i don't no What happened to my phone
when i but my phone in the Charger THE RED LED WORK ONLY THE RED LED

Search on the forum. There at least a dozen threads on this. Some remedies are to charge the phone for several hours and see if it starts working again. You might also open up the back and disconnect and reconnect the battery.

estallings15 said:
Search on the forum. There at least a dozen threads on this. Some remedies are to charge the phone for several hours and see if it starts working again. You might also open up the back and disconnect and reconnect the battery.
Click to expand...
Click to collapse
Thank you for your answer
I've tried all the solutions
Even the first way you mentioned , But still
but the second way i don't no i just bought it tow weeks a go