not working touch hd issue, please help - Touch HD General

I have recently bought touch hd, the other day i was listening to music when it just turned it off, it would not start again, neither will it charge. I have tried hard and soft reset but it makes no difference. also when i plug it in to charge the led on top does not light up at all. i tried diferent battery and charger but it still wont work.
any suggestions?
rom: davideuck 6

I had this issue. Some times HD can deep discharge it's batteries and not charge again. You need to charge the battery with an external charger and short the pins in the battery compartment momentarily after disconnecting from power. (don't short the battery!).
If that doesn't help then warranty is your friend.

how can i short the pins??? i tried a new battery too but it still did not start

Related

atom battery not getting charged

My atom is not getting charged.When i put it on ac adaptor it shows charging but even after 10 hoiurs the battery is empty and after removing from the power the phone shows main battery very low.
I tried charging thru laptop and same problem.
i have changed the battery also still the issue remains.
advice.
praveen
Yeah.. Atom behaves strangely sometimes.. In my case, some times when I switch on the bluetooth and try to charge it, It does not charge. But it seems to use the power coming from the charger to stay alive and operate normally (even if the battery is completely exhausted).
any suggestion how to make my atom charge
my xda atom started doing the same thing, I would plug it in and it would say that it's charging for about 5 seconds then the battery indicator would say full. Then I would unplug it and it would die out. I tried both charger & usb and the usb wouldn't work at all. So what I did is, I removed the battery let it sit for a minute. Put the battery back on and plugged the charger back in (without turning it on) and it's working. I was actually doing a search on this issue for the past couple of hours since this is the first time I've encountered this problem, but the phone seems to be charging now. I'll give everybody a update tomorrow to see if I have to keep taking out the battery everytime I want to charge it.
My problem is a bit different.
My Atom Exec charges with the USB cable synced to PC, and with one specific wall charger (specs: Input: 100-250V, Output: DC 5.5-12V, Max 1000mA, Min 150mA)
But it won't work with any other charger I try it with, even Universal charger I used to use with my HP iPaq. Is there some kind of trick to charging the Atom?
I as well have had this annoying problem happen a few times. I have a second battery and it happens with that battery as well so it has to be the Atom not 'reading the batteries' properly. As posted I have also found taking the battery our for a short time them putting it back seems to fix the problem untill it happens again
Try WM5torage. It will make your phone appear as a card reader in windows. Now pc will supply power to your device. Nice software trick.

touch HD battery questions

the first battery charge on the HD is supposed to be a 8 or 10 or 12 hour charge? or on its not necesary
also the time used to charge it to the pc via usb cable is same as if ud plug it in the electric socket?
how long dose it take for u to charge ur phone.....
mine had 4 lines out of 10 and after 3 hours of it beeing conected to my pc and not in use its still got 4 lines....
opinions seem to vary on how long for 1st charge - personally I left mine on (mains) overnight, but that's just because I've had mobiles since year dot, and you used to have to!
But charging via PC doesn't seem to work as well as from the mains charger - depends a lot on the PC and how much juice it kicks out, some are a lot better than others.
Modern phones/batteries do not need "overnight" charging. My Touch HD even came with a little note saying you don't need to charge for 16hrs/overnight. Just charge until it's full...
Better to charge with wall socket because not all USB ports provide enough current. Some can't charge through the USB port while some can.
I can charge through my notebook but it takes a lot longer than the wall socket.
thanks bouth of u for the fast anwsers....
When I set WiFi settings to max performance, my HTC HD will not charge at all, actually it will loose charge during night, display is off, just WiFi, GSM and GPS is active, connected to provided wall charger. Back side of phone is really hot, I measured over 54°C
Problems charging.
guys(and lady's) Just got my HD. been running it for some time to drain the battery, while on my laptop the battery starts charging. I wanted to drain the battery to give it a good charge afterwords so I turnd off the option of charging while unit is active( in batt. menu) but When I got to 5% batt.cap. an tried to charge the unit (batt. option enabled again) it doesn't charge. now my batt. is empty and can't get in the phone. while on power my battery charging led gives a couple of seconds of charge indication then it turns off.
Any suggestions or is my battery dead. (charging unit is oke, and when on power the HD does give sufficient power to the battery (measured with mulitmeter) thx guys edit - Als when on power green and amber lights blink.
Could that be that your battery is too hot ? There is some safety protection that prevent the batyery to charge when it is over a temperature level.
battery not charging properly
My touch hd not charge the battery more then 50% i change the battery but same as before.
any suggestion
Regards
funstuffalex said:
also the time used to charge it to the pc via usb cable is same as if id plug it in the electric socket?
Click to expand...
Click to collapse
Power socket gives about 1amp - USB 500mA (.5 amp)
Touch HD Battery Charging Problem
The rom i am using is Energy 3 Rom
and try to use both sources wall socket and pc usb both are same.
if i charge the battery on usb cradle and put the phone it shoes 100% but after some use of the phone the charging start again and never show's full even left it over night.
Best regards
Not sure what's going on there,but try draining the battery to almost empty each time and then turn your phone off before charging it. Do this a few times and see if it helps. Mine took about a month beforeit came good.
Dear samlives
Thanks for helping
I will try it
Best Regards
HTC Touch Battery Charging Problem
I got a solution its not 100% but for time being its working for me.
Long press the power button and put the device in sleep mode.
All Done now charging 80 to 90% quite better then before.
Thanks a lot

charging problems

Hi guys asked it once before in battery section, but no replies.
My HD doesn't charge auto, when I press the on button the battery charges for 15 sec. tried a new battery same result. I know it Physicly charges, when I charge the phone by pressing the on button a couple of 100 times (really 100x) I get 1% charge. So don't say 'HTC phones only charge when on', cause I know.. Tried a Hard reset 2 times no luck. meanwhile my batt. is dead. So I can't try other firmware.(need 50% charge min)
(chargers are fine)
In short, anybody ever heard of this problem before with other htc models/HD ?
Physicly it charges, so would a firmware change help?(then I need to get a standalone charger/new battery with charge).
My last option is to bring it to HTC but that would take a month
Sorry for number of words on this lazy sunday.
Update - firmware update doesn't work.. next is radio....
no ideas anybody?
Hi,
Unfortunately I dont know much other, then charge the battery in another HD up if available (maybe u can ask in a telephoneshop or so) and then test the Firmware changes.
Is the same if you charge it via PC/USB?
thx for the reply, did just that, changed Rom/radio, official and dutty's rom's, no change. No problem sync. have atleast 3 usb chargers none of them work. When connected to usb cable 2 lights blink 1 green 1 amber one after each other. just like a new message/ low battery even when battery has 50% I get the same light patern, (this is a new battery).
The thing is when the battery is completly flat it stil charges for 15 sec then it turns of. So when I charge it 15 (x15 sec) times or so I'm able to turn the device on again. But when it has (some) battery power the lights start blinking again and I'm completly unable to charge the battery.
The phone is almost 2 weeks old and charged normaly until I checked the "don't charge when connected to usb" option in the power menu. ??!
Then I think you wont get around, to send it back for repair.
have you tried to charge it with a wall socket or is this only when you usb to pc charge??
Jbvb said:
have you tried to charge it with a wall socket or is this only when you usb to pc charge??
Click to expand...
Click to collapse
I never charges, wall/usb doesn't matter.
I just used another HD battery to restore everything to default, So I'll guess I'm taking it back..
Thx anyway.
exact same problem
Did you get anywhere with this problem? I have been strugling with the exact same thing... I have tried all the same things as you, only sometimes it seems like it might be the battery contacts.. I havent been able to consistently get it to work but sometimes if I firmly press the battery against the contacts it will behave normally
philbrown23 said:
Did you get anywhere with this problem? I have been strugling with the exact same thing... I have tried all the same things as you, only sometimes it seems like it might be the battery contacts.. I havent been able to consistently get it to work but sometimes if I firmly press the battery against the contacts it will behave normally
Click to expand...
Click to collapse
Nope tried the contacts but they work fine, battery just won't charge, do your light also blink? (on the power button).
I haven't found any info on the web?!?:S
Problem is solved.. had to be sent back to HTC for repair, it took less then 2 weeks (door to door) so that was pretty fast. They swapped the mainbord, so I got my 'old' phone with a new imei.
So don't waste your time with software up/downgrades. It's a hardware problem.
I had a very similar problem.
Once my battery died some app hung system all night.
No charging at all wall charger and USB 1 day each and so many manipulations. The indicator blinks momentarily and then nothing. I didn't try (didn't know) the key presses like Dogtag. Did a hard reset still nothing...
Then thought about charging the battery with external (Lion) charger before sending for repair. I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
fantastic. can u elaberate?
hey Cragee
I did't understand what u did. Can u try to explane it to me one more time?
I'm realy excited about a posible soulution
hooray
ckraft
crajee said:
I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
Click to expand...
Click to collapse
Only two things I did can matter -
1. Charging the battery after taking it out (with a battery charger*)
2. shorting pins in the battery compartment after taking out the battery. (Warning: not on batteries)
Don't know which of the two worked.. No harm trying both anyway.
* U need a Li-ion battery charger - else invitation for trouble including fire and explosion.. These are available in electronics shop at a reasonable price.
Short-circuiting the battery pins... seems to work
I had the same problems with my Touch HD the last few weeks:
- stopped charging after a few seconds
- didn't charge at all (nor the wall nor the computer method, on or off)
- well... it charged sometimes but randomly, keeping it on a wall charger (on OR off) for a night could bring it back to 20% and then rapidly back to 0%
- no charging indicator in the screen while turned on
- blinking orange and yellow (?) light even while turned off
- charged almost never to full and 'jumping' from high to ultra low capacity when turning it on & off
So before bringing it back to the store i tried to short circuit the battery pins as suggested (while the battery and charge were unhooked) like the thing you would do to clear the CMOS memmory of a PC in the 'old days'
And for now it seems to work, at least the charging icon is back online!
I'll keep you posted on longer term results!
Update: I switched to the wall charger and the HD died again??? Now it's back on the computer and it seems to charge fine... why????
crajee said:
I had a very similar problem.
Once my battery died some app hung system all night.
No charging at all wall charger and USB 1 day each and so many manipulations. The indicator blinks momentarily and then nothing. I didn't try (didn't know) the key presses like Dogtag. Did a hard reset still nothing...
Then thought about charging the battery with external (Lion) charger before sending for repair. I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
Click to expand...
Click to collapse
When u say "shorted the battery" do u mean, turnoing phone off, taking battery out, connecting the 3 battery connectors with a wire for a few seconds?
....so what does shorting mean??
cxkx said:
When u say "shorted the battery" do u mean, turnoing phone off, taking battery out, connecting the 3 battery connectors with a wire for a few seconds?
Click to expand...
Click to collapse
I thing so. You should circuit the pins WITHOUT battery. In any other case it may occurs damage on the telephone
Dogtag is right... it's defenitly a hardware problem
As posted before...i had the same problem with my touch HD, charging was a pain or sometimes seemed impossible. The phone was repaired twice.
-First they replaced the connector - no succes.
-Second time the replaced the motherboard, and everything was solved.
So imho it's the mainboard of some machines, i still wonder if it's a factory problem or a 'fried' chip of some kind after a bad charging procedure? Bad USB car charger of some kind?

After 100 days HD couldn't turn on Need Help

After have Touch HD for 100 daysI, have got a problem with it, it is about battery charging.
When HD turns on, it shows battery is low, then HD turns off automaticlly.
I tried charging battery with AC or USB, the Charging light is on but after hours, when turn on the devices it still shows battery is low, then turns off.
I changed a battery, it goes well, the device is on with all the fuction running well. and the previous battery is working after change the battery again. and it shows the battery is 90%.
But after a day. the problem is back again. and this time no matter what battery I changed, it still shows battery is low. and won't charge. even with the full battery the problem is same.
If you have the experience with this, please I do need your help.
BTW, The rom is from the factory.
Maybe the battery is fine, people have experinced problem with the actual charger. Have you tried charging through the computer?
Yes, I have tried charging with Computer, AC adpator and even Only charges the battery.
But the problem is not solved.
I suspect the HD's battery chip which manages the battery charging maybe broken ( if there is a battery chip)
Disconnect the HD from USB/Wall outlet. Remove the battery. Short circuit the pins in the HD battery compartment with a wire/metal piece. (never short the battery - it may explode!).
This helps in most cases for this problem. If not then warranty is the way to go.

Phone does not charge!

I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?
Same problem HD
I had the same problem with my HD ages ago (before HD2) I reflashed the rom and that fixed the problem. The other cause with a HD2 can be a non genuine USB-micro cable I used a Nokia and although the yellow light came on it never charged. I found out that the wire configuration in the nokia cable is diffrent to the HD2.
Hope this helps
srw985 said:
I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?
Click to expand...
Click to collapse
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman
Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.
lakeman said:
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman
Click to expand...
Click to collapse
An update:
the non genuine battery may be the issue
I checked its capacity with htc tools and it seemed fine but needs to be fast charged in the desktop holder.
Anyway thats my theory so far.
Lakeman
Pagnell said:
Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.
Click to expand...
Click to collapse
Thanks, I thought of this but sadly not so simple.
The problem was that the middle pin of the battery connector was slightly bent and just needed pushing back into place. I suggest you all try it as a search of the forum showed me its a common issue.
it only happens for non-genuine battery. just leave it charging over night. or get separate desktop charger for the non-genuine battery.
Similar but different problem...
Battery is genuine as is the USB lead and charger.
Phone is flashed to 1.66 factory Rom , unlocked via unlock code
Had phone for 3 weeks and no real problems , only ever charged on the comp/car via usb. On monday morning the battery was at about 8% so i dug out the mains charger for the first time to give it a fast charge by the time i was ready to go to work the battery was at 30%. On the 2 hr drive i left the phone on charge in the car.
On arrival i checked the phone for messages and it was frozen , i took the battery out and replaced it and the phone fired up with 8% charge.
When i picked the phone up after 2 hrs on charge in the car the bottom (between battery and usb slot was VERY warm.
in the office i put the phone on charge on the mains and no light came on , but the phone seemed to stay at 8% and the back below the battry got warm very quickly.
eventualy after lots of messing about the battery is dead , charging does nothing except mae it very warm.
went into the local t-mobile to get a new battery , they didn't have one but the girl in the shop had a hd2 so we tried her battery in my phone, phone fired up , but still woldn't charge.
Last desperate move i reset the phone to factory settings , still no charge.
Only 2 things happened to the phone prior to the charging issue
a) I activated Microsft Myphone
b) I put in a 16gb mem card
Anyone have any ideas what to try next ?
Return your phone for repair...
yeah its looking that way , just on the hope i missed something

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