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Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Hello,
i have since a few days a big problem with my XDA neo...
It sometimes crashes without me doing something and the strange thing is, the screen fades slowly into white, like it doenst get a signal form the xda anymore...
EDIT:
Iforgot to say sometimes thexda doenst fade to white,sometimesit justfreezes...i also performed a hard reset on it, so i think it isnt a software error
it happens the most time when i sync the PPC or when im on the internet using the wlan adapter...and also often without me doint anything with it...so can someone of you tell me why this happen or have i send it back to o2 (which wont be very likely to me, because i need the PPC)...
Thank you for every answer and for every little method of resolution
(And sorry for my crappy english im german...)
If you want you can also contact me via ICQ (165839208) or Email ([email protected]) (but if i know what the problem is ill post it here so everybody can look it up)
THANK YOU
seems overclocking....
if u r not using official rom....
it may be occurs.
or if u r using any overclocking program [hack master / xcpuscaler] it always happens
i think flash your rom and reload official rom.....
please reply.....
Hello,
im running the official rom and im a little afraid falshing it, because the system also crashes some time at the boot screen (IPL/SPL/GSM/OS and stuff) and if it crashes while i flash, i can put it in the trash, because i dont think O2 will take it back when its a failflash.
But if i do it, which rom have i to take from the FTP server?
Greetz
i have the same Problem
Hybrid666 said:
Hello,
im running the official rom and im a little afraid falshing it, because the system also crashes some time at the boot screen (IPL/SPL/GSM/OS and stuff) and if it crashes while i flash, i can put it in the trash, because i dont think O2 will take it back when its a failflash.
But if i do it, which rom have i to take from the FTP server?
Greetz
Click to expand...
Click to collapse
watt did you du to get aut the White screen?
hey dear friends ever since i brought my universal i been having a problem while surfing the web from my universal for a prolonged time. like if i use my uni to surf on the web from IE or opera for about 3 to 4 hours suddenly in midst of everything something happens and while i m typing ,with every press of my action my brightness fluctuates high <-> low. n this fluctuation only happens immediately after this following error pops up on my screen all a sudden while i m normally surfing:
The file ':MSREMNET' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file.
later after this error pops up wen i try to use any application on my fone including calling, recieving calls, texting , every basic fundamental function to all the installed programes,all jus cease to function . n then i have no other option than to soft reset my fone. i have installed not less than 50 roms till date which includes wm5 versions till wm6 version as of recent. but in all the rom i been facing this problem..
so can u guys tell me wats the actual core problem thats causing this ?? n any solutions that might help solve the problem.
ps: this error only pops up wen i surf on the net (via ppc web browsers) from my fone . wen i m using uni over the pc to connect my pc to internet thru wireless modem or modem link or internet sharing . my fone acts normally. even if i use any other function(BT, gaming, calling,office files etc.) on my fone for a veryyy veryy long time nothing like this problem occurs.
n al so i found the only registry entry on my fone that directs to msremnet.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shell\Rai\:MSREMNET]
there is a remnet.exe file.
hmm well is this the file causing problems ?? man i need help anyone plz? m fed up of this problem for a yr alweady
I can't believe nobody else has this problem besides this bloke and myself.
This has caused massive data losses (cannot save), and requires a soft reset. It has been an issue with WM5 and 6.
z0d1ak, what software have you installed? I have Magic Button, but nothing else that I also had in WM5.
Baryn said:
I can't believe nobody else has this problem besides this bloke and myself.
This has caused massive data losses (cannot save), and requires a soft reset. It has been an issue with WM5 and 6.
z0d1ak, what software have you installed? I have Magic Button, but nothing else that I also had in WM5.
Click to expand...
Click to collapse
hey man its not about the softwares u have it even happens when u have nothing apart from basic softwares that are provided either with a custom made rom or a shipped rom. i have tried it all i even tried editing the registry and making some neccesary changes even tried to replace the file with other roms that is the rmnet.exe file but it stays i later thot it might b a mother board problem. then came to my thinking how can it b a mother board problem n not apper with any other appication but jus when m surfing on the net using my ppc hmmm.... well right now mystry is unsolved i haven tried using much of internet over windows professional 6.1 . will try and let u know if the problem persists ! meanwhile u can do the same
Yes, I've done some more research and have found that the error message is not limited to :MSREMNET.
I searched for other parts of the error message, and have found it in many forms, but the problem that we are experiencing is somewhat rare and goes on unexplained.
What do I believe the problem is? An unfixable bug in the kernel. Why do I believe this? Because when I have this problem, an unskinned version of the phone app opens. If I close this with Magic Button (a common task manager app), the problem goes away!
However, it will soon return until I do a soft reset. Before that, most apps don't work, many parts of the OS crash, and my backlight goes to full brightness.
This problem isn't always caused by web access, either. It goes on when I work on documents in Office for extended periods.
Surely, after further research, I deem this problem unfixable, a flaw in the OS itself that spans across devices - if you are working on your device for an extended period, save often or you will likely lose your work.
Your only other option is to wait 12 months for a 2nd generation iPhone, wait 12 months for a mature Android device, or wait 12 months for the completely rebuilt WM currently dubbed 'Photon'. Until the end of next winter, this problem goes on, a fact of life.
well thats the problem i dont like waiting and i m in love with my fone thou its like a lil brik in ur pocket . still i love it and it gots its karizma wen i b using it in public seriously. anyways thats off topic. the point i m to make is me working on 6.1 as of yet haven faced this yet . u can try downloading wm6.1 of mwang or ranjus and try flashing ur device with it and chek if the problem persists . dude if its a kernel problem then y wud it appear with every rom flash where u upgrade the os n the kernel gets a reprint in the memory location depending on the os u use. it myt b a mother board defect or defect in the gprs or wifi connection reception. but as u said it appears with office as well i need to try that out and c for myself . will keep this posted. m glad i found one guy ales with the same screw up problem. man its one irritating thing ! no matter how sweet the rom is but functionality crash sucks
Definitely not a motherboard issue, unless the Universal, Apache, and other devices with this glitch have the same one. It's a software issue.
I was shocked to see the problem persist between WM5 and WM6, however. Clearly, there must be a common software component between both bugging out. The two OSs are so very similar, however, that the chances of pinpointing this, or wow, bringing a solution, are slim.
Do keep me posted though, I guess.
I had this problem when I had universal. You are talking about this right?
http://forum.xda-developers.com/showthread.php?t=315914
no its not. its a bug in the core or driver i guess that wm5 n wm6 shares for temporary data intrepetation over PIE or OFFICE . i think its a cache controll problem and has to do sumthing with random access memory thou m no certain on that point. the error keeps poping wen u r using the internet or as our other mate said it also occurs in using windows compact edition office. the problem u pointed at is the problem of memory issue. its a memory problem but i dont think the same as u do.my fone shows the same memory and other intact details as a normal fone wud. but its more about remnet protocol that freezes all ur application saying that there .exe files are not digitally sighned as i mentioned in the very 1st post.
ps: baryn can u try using other applications where u have temporary storage b4 main storage like in case of PIE n OFFICE b4 main page storage.
hmmm well can v get the remnet file from wm2003 or older editions and try replacing it and c if it works the other way round . in the meantym m gonna dig up sum dirt on kernel similarities n difference in wm editions till date. i must add in recent ones the main difference lies in jus interface as i have observed n sum drivers here n there. wud dig pinpoint detail on that now
problem still persists with windows mobie 6.1
and problem with pocket office also confirmed .
MSREMNET
I have the MSREMNET pop up and then i Have to reset. Does anybody have a workable solution yet? I have even tried resetting everything back to the factory defaults and still get the problem but eventually it comes back.
Yes, it has been discovered to be an indescript hardware issue. There is no software- or firmware-based solution, which sucks, but phones released in the past couple of years don't seem to suffer from it at all.
This issue isn't directly related to REMNET, Office, IE or any other built in MS app. The errors with MS applications occur because the .lnk shortcuts and APIs that call most of these programs reference the Raiper Shell paths in the registry (HKLM\Software\Microsoft\Shell\Rai) instead of calling the exe directly. I'm pretty sure this issue happens because the user registry and possibly even the disk it resides on is suddenly getting unloaded and dismounted. The screen brightens because it is loading the system defaults from the registry hives in ROM. This is the same reason the skin on WM 6.5 suddenly disappears. At times I get a password prompt when I never set a password. Again, because too many required registry settings disappeared. After it happens, you can sometimes fix it by powering on/off the device but it usually doesn't last long and you eventually need to soft reset.
I have no idea what causes it but it always seems to happen after using the device for a few hours. It also doesn't seem to matter what ROM is used. It may just be me, but I also noticed that the device feels really hot after it's happened and if you leave it charging for awhile. For me, it happens quite often while using Remote Desktop for extended periods of time. I wish I knew what exactly was causing these hive dismounts. It may indeed be a hardware issue. Failing flash disk? Wear from overclocking? Does it even happen on factory ROMs? Also, is there anyone who has an original 64MB device that has the same problem? I wonder if cooking a rom with the registry hives and system databases stored on an SD card or in the extended ROM would fix the issue for people with these problematic devices.
I dont ****ing know what to do anymore.
I have a standard HTC p4350, i hard resetted one time only, i have NO apps running on it, and i dont have a ****ing signal from my provider. This is KPN Hi (Holland) and i cant seem to fix it. I updated the radio yesterday to 3.18.90, but it still the same! Everytime i only have 1 lil bar which goes away when i try to make a call. I cant be called, or sometimes receive the text message 2 days after its been send. I really dont know what to do, SOMEONE PLZ HELP!
RMA sounds like your hardware is going out.
I dont know, everything is working fine, except for the signal connection. WiFi is working fine for example.
Well if you updated the radio on it and it is still no good and you have a warranty send it back for repairs or replacement.
i heard that one of the radios (one of the newer ones) actually kills reception
I am using 03.21.90 and all is great hell my battery life has improved extremely.
Yea ill send it back i think then..
if u r goin to sell ur device, PM me
im looking for a device for new-solution testing purposes
.mrwes said:
I dont ****ing know what to do anymore.
I have a standard HTC p4350, i hard resetted one time only, i have NO apps running on it, and i dont have a ****ing signal from my provider. This is KPN Hi (Holland) and i cant seem to fix it. I updated the radio yesterday to 3.18.90, but it still the same! Everytime i only have 1 lil bar which goes away when i try to make a call. I cant be called, or sometimes receive the text message 2 days after its been send. I really dont know what to do, SOMEONE PLZ HELP!
Click to expand...
Click to collapse
Mine did the same thing, and it turned out to be a bad sim card. Try using a friends card in your phone, and your card in their phone and see what happens.
I did, they have the best signal, i dont.
.mrwes said:
I did, they have the best signal, i dont.
Click to expand...
Click to collapse
I would try flashing to a different radio version. I think I read about some issues with the one you are using.
Which one do you suggest?
.mrwes said:
I dont ****ing know what to do anymore.
I have a standard HTC p4350, i hard resetted one time only, i have NO apps running on it, and i dont have a ****ing signal from my provider. This is KPN Hi (Holland) and i cant seem to fix it. I updated the radio yesterday to 3.18.90, but it still the same! Everytime i only have 1 lil bar which goes away when i try to make a call. I cant be called, or sometimes receive the text message 2 days after its been send. I really dont know what to do, SOMEONE PLZ HELP!
Click to expand...
Click to collapse
i would try a different radio. i also hear reception was poor with the one you flashed to.
yes, but which radio do u suggest?
.mrwes said:
yes, but which radio do u suggest?
Click to expand...
Click to collapse
I use the radio that came with Open Touch 3.0 and it works great. I'm not sure what version it is, or if you can download it separately.
hi, i have a Galaxy E7 device and i have a bad problem with my phone that is not just for E7 and i see that in many of SAMSUNG phones : SMS didnt Deliver to me
its funny i had 6 phone in my life from sony, samsung and everytime i had a wierd problem :| i dont know that they are creating worthless device or just im not a locky guy :| anyway, in my new phone i had SMS problem that show itself from first day ... when this problem is there, SMS text never deliver to me and also i cant send any sms ... i have to reboot my phone to fix this problem . after rebooting, everything is fine but after few hours (i dont know whats happen that problem start again) , problem start again :'(
- i do a factory reset, i flash Official rom again but this problem is not going away
- i read a topic that suggest install GoSMS and check the checkbox in setting , i do any thing they said but the problem is hapenning yet :|
please help me becuase all my frineds are mad and they think i do something on purpose to dont answer them is making trouble for me . how should i fix this?
xperia_sp_2014 said:
hi, i have a Galaxy E7 device and i have a bad problem with my phone that is not just for E7 and i see that in many of SAMSUNG phones : SMS didnt Deliver to me
its funny i had 6 phone in my life from sony, samsung and everytime i had a wierd problem :| i dont know that they are creating worthless device or just im not a locky guy :| anyway, in my new phone i had SMS problem that show itself from first day ... when this problem is there, SMS text never deliver to me and also i cant send any sms ... i have to reboot my phone to fix this problem . after rebooting, everything is fine but after few hours (i dont know whats happen that problem start again) , problem start again :'(
- i do a factory reset, i flash Official rom again but this problem is not going away
- i read a topic that suggest install GoSMS and check the checkbox in setting , i do any thing they said but the problem is hapenning yet :|
please help me becuase all my frineds are mad and they think i do something on purpose to dont answer them is making trouble for me . how should i fix this?
Click to expand...
Click to collapse
If every phone you owned had the problem in it. May be its a sim kind of bug or issue
nepalbiraj said:
If every phone you owned had the problem in it. May be its a sim kind of bug or issue
Click to expand...
Click to collapse
really is possible? i didnt know anything about sim problem ! how can i check that?
xperia_sp_2014 said:
really is possible? i didnt know anything about sim problem ! how can i check that?
Click to expand...
Click to collapse
You can put any other carrier sim on the phone. Or put the Sim to another phone and check.
Yes.. It's the sim's issue.. your sim is screwed up!! Even I'm using e7..no issues yet.