Database Users

Problem with unlocking Rogers x10a

Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.

I had similar issue my w580i. I had it after putting the unlocking code it stop recoganising SIM, havn't solution till now

Did you try using a different Rogers sim?

I don't have a rogers SIM, only AT&T. I bought the phone locked and just figured I would be able to get an unlock code like all the other phones I've had before, but no dice.

Check your pm
Sent from my X10a using XDA App

I just tried to put in my deactivated Rogers SIM card from long time ago, and I am also getting "No SIM Card" ... Not sure if your problem has anything to do with Rogers Wireless used to be "Rogers AT&T" before
If you have any friends has SIM card from different carriers, try to put those in and see if you experience "No SIM Card" issue.
Regards

Mabye it does.. I'll try and find someone with a Tmobile sim I guess.. thanks for the advice though..

Please keep me updated on this, I'm trying to unlock my X10, I got the code from cellunlock.net through the manufacturer and keeps telling me after I enter the code that it was unsuccessful.

I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted

junkk29 said:
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
Click to expand...
Click to collapse
Got an unlock code, www.cellunlock.net
Make sure to pick the Sony Ericsson Manufacturer code it's 34.99 but well worth it. It works now.

the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...

Jikenda said:
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
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Click to collapse
How old are the sim cards? If they are old, get new ones. Also, try re-installing the firmware through seus and then putting in your sim card. I never had that issue, I just had a hard time finding the code.

I had a real old one from cingular, but then I just went to AT&T and got a brand new one, but same issue. I'll try updating and see if that helps, but will the phone update without a valid sim inserted?

Jikenda said:
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
Click to expand...
Click to collapse
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.

RumpleStealthSkin said:
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
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Click to collapse
I'm sorry, what is the PUK number for and also, why does AT&T need my IMEI number? I mean, the phone is still locked to rogers right now regardless, right?
Lots of noob questions, sorry.

Also, i already spoke to AT&T, Rogers and Sony Ericsson about the issue, but none of them are any help of course. The PUK did nothing for me either. I feel like I am running out of options here...

welcome to the club
http://forum.xda-developers.com/showthread.php?t=717414&highlight=phone+stuck
so far no solution

So, I tried repairing through PC Companion and then I also ran the update and go the newest firmware installed now, but still same problem. Phone does not recognize the AT&T when inserted and therefore, no option to enter the network unlock code. Any others have any luck/make any progress??

wow... i guess i'm in the club as well. I just got back from the Rogers store and they wouldn't let me replace the phone anymore. I've bought the manufacturer's code which is suppose to work 100% but it didn't...so desperate

Sorry to hear that...
You said the code you got didn't work? In what way? did you try to get a refund by providing video evidence?
On a side note, does anyone know how to access a keypad on the x10 that enables you to imput the left arrow, *, * left arrow method to input the code? I realize I need to have a valid rogers sim inserted in order for this to work, but I do not see how to input the arrow keys. Any suggestions? As I've said, I'm new to android and to a device with no physical keyboard, so maybe this is very simple...
thanks and good luck to others in the same spot as me right now..

T-Mobile sent HD2 Unlock Code, HOW do you enter???

Tmobile sent me the unlock code for the HD2 today. I cant figure out where to enter it. Any Ideas??? I would try and figure this out but I need to do it quick any help would be appriciated!!!!!!
Thanks.
Stingerrray

Have you inserted a a different sim card other than the tmobile sim card. Try inserting a sim card from AT&T from one of your friends that will make the phone not recognized the sim and ask you for the unlock code. Good Luck.

Either that or use the File Explorer on your phone to navigate to the \Windows folder, then once there, scroll down and run the program called "simlock.exe" and input the code to unlock your phone.

Tried the sim unlock. It took the code not sure if its unlocked or not. I ran down to wal mart and picked up a tracfone but that sim will not register. I guess I wasted 10 bucks.
Stingerrray

you have to put in a sim card from another carrier, if the phone is locked, you will get the sim lock screen where you can input the code, if it is unlocked then you won't even see the sim lock screen.
It probably didn't register the tracfone sim because it isn't activated

Ya I activated the tracfone sim but it shows no connection when I turn on phone.

It's the current thought that the HD2 doesn't support pre-paid SIMs from any carrier other than T-Mobile for whatever reason...SIM unlocked or not. Try an ATT SIM if you can and see what it does. If the SIMlock.exe program took the unlock code and didn't throw an error, then you are more than likely SIM unlocked.

Yes it did do that. A message box came up that it took the unlock code so I guess its OK.
Thanks,
Robert

BTW I tried to run the sim unlock program again and it would not run so I guess thats a good sign. What do you think?

Correct, if your device is succesfully unlocked, the simlock.exe program will cease to run.

Thanks, You have been the greatest of help.
Stingerrray

Stingerrray said:
Thanks, You have been the greatest of help.
Stingerrray
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Click to collapse
Well if you got it to work then disregard the rest of this post, Im pretty sure tracofone runs off a diffrent type of network just like boostmobile which uses sim cards but runs of igen network not gsm and if thats the case it wont work with your phone.

Tracfone Sim Card only work on tracfone phones since they require porperiary software to read your account and display it... So thats why it wont connect since it requres the tacfone software whitch is not avaible to the public and woudn't work on anyother phone

Sim blocked.

Hi, i was testing a kernel, and it ****ed up the screen, so i wrote the wrong pin.
Now the phone is unusable, it says "The SIM is blocked by PUK" and i can only do emergency calls, what can i do now?

Contact your operator for the unlock (PUK?) code

Intratech said:
Contact your operator for the unlock (PUK?) code
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Click to collapse
Yeah but i can't type it, that's the problem

oi,you should have your puk code also in/over the box which contained the SIM you bought at 3 shop
bella
edit:
uh oh,i didn't expect that. dunno what you can do then

skeletonboy said:
oi,you should have your puk code also in/over the box which contained the SIM you bought at 3 shop
bella
Click to expand...
Click to collapse
As i said in the previous post, there's no place where to write the puk, actually i don't know if even the puk option is gone

Either undo what you've done to it (flash back to stock) or put the SIM in another phone to put in the PUK.
But if you've ****ed it up as bad as you make it sound (i.e. "unusable") what good is the SIM anyway?

Put the sim in a normal dumb phone and enter the PUK from box/operator.

Tap Emergency Call to go to the dialer pad.
Enter **05*PUK*new pin*new pin#.

Thanks, it worked.

LG Optimus Unlock -- Strange Security?

Hey guys, strange problem:
Got a Telus LG Optimus 7. Want to unlock it to Rogers. Got the unlock code, however when I use my Rogers SIM the Optimus asks for a 'PUK' number.
Long story short, I called Rogers, they gave me the PUK for my SIM. When I enter it I get 'SIM Error'. So I went to a Rogers store and got a new SIM card with a new PUK--same error. Tried someone else's Roger's SIM--still asks for PUK.
I called around, no one has any idea what's going on. Google can barely help. Telus tells me I have to pay $50 to get it off their network, but I can't trust the rep knew what the problem was and they won't just give me an unlock code I already have. A 'cell phone repair shop' tells me LG phones are impossible to unlock anyway (? really?). So my question is:
How do I unlock this phone? What kind of security is this (could the PUK refer to someother other than a SIM's PUK)? Anyone have experience unlocking a Telus Optimus? Can I flash this thing and see if it'll bypass the PUK part?
Any help would be deeply appreciated. Other wise I have to try and resell this phone.

So, I re-flashed the phone anyway, just to see if it works.
Now it's a little different. Now it asks for a PUK and once I enter that it tells me to create a PIN. When I do it says SIM ERROR! So while I can get a little farther it still errors out!
I've tried both the Telus flash and the Mexico flash.
So if it's not the firmware, what could be causing this?!

PIN & PUK security depends on SIM card functionality, in this case phone software is transparent and does not verify PIN. IMHO it looks like incompatibility between SIM card and WP7 phone or strange configured SIM card. Try on another non-WP7 phone, maybe if you set or disable PIN code card will function on WP7 phone.

Thanks for the tip elektryk. I think you're on to something.
I have tried the SIM in a non-WP7 phone. It works fine. I put it in both an iPhone and BB. Using the iPhone I created a PIN then tried the Optimus. It now asks for a SIM pin--which I input, then goes back to the PUK screen which still fails.
It seems to be a very strange incompatibility with the SIM, even though I've read reports of Telus Optimus being unlocked for Rogers SIMs.
Bad luck I suppose?

I have exactly the same problem. I put a SIM with PIN security enabled, and after I enter the correct PIN requests the PUK!! and if I disable the PIN secure, request inmediatly for the PUK. The Phone say: Your phone is Blocked. Contact the Service provider for an unlock code.--- the only problem is that I don't use the AT&T service, so I can't contact them!! HELP!!!!!!!!!!

Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu

BakedGoodsX said:
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
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Click to collapse
Hey, start the phone without sim card, but no unlock code required, no where to type.

I've a E900h where none of the 5 unlock codes provided worked for some reason. Haven't ask for PUK yet but lost as to what to do right now.
Typing 2945#*900# just produces a failed msg - top left hand corner is a file icon with lock on the left.

In our country ones you buy a sim from network provider.
they give us a card with a PUK code for the sim we buy.
Try to contact your service provider.
Unlock codes is For unlocking SIm Only.
you can switch different SIM f u have unlock codes.
it is different with SIm Pin Code.
You can get Ur PUK Code to your service Provider.
what country were u from??
PRESS THANKS IF I HELP!!

Replacement phone back from Samsung X2

Just received this phone back for issues reading the SIM card. I sent it to them the first time they returned it not working. They said they replaced the phone this time but I have the same serial number and IMEI #.
Is there a way to see if it is unlocked? I don't have my T-Mobile SIM anymore to test. I did have it unlocked but want to check to see if it is unlocked without a SIM card.
TY for the help

xisruno said:
Just received this phone back for issues reading the SIM card. I sent it to them the first time they returned it not working. They said they replaced the phone this time but I have the same serial number and IMEI #.
Is there a way to see if it is unlocked? I don't have my T-Mobile SIM anymore to test. I did have it unlocked but want to check to see if it is unlocked without a SIM card.
TY for the help
Click to expand...
Click to collapse
You would need two SIM cards from two different networks to verify that it's unlocked, unfortunately. And if they replaced the phone, it should definitely not have the same IMEI. Different phone = different IMEI. I would look into that.