Database Users

List of all problems with HTC messaging on Leo - please add any of your own

Dear all
bought my HD2 sim-free and have been using it for 1-2 days now.
it is manila 2.5.19211619.0 & rom 1.48.405.2 (71294)WWE
while we wait for HTC to allow us to use our GBP500 handsets to send SMS reliably, I thought I'd compile a list of other problems with the new HTC messaging interface - perhaps if anybody from HTC is reading, they could use it as a sort of wish-list. Feel free to add your own woes.
also, if anybody knows any fixes for the behaviour i am reporting here - please let me know!!
1. It sometimes doesn't send SMS (well-known issue, sure - texting myself seems to do the trick so far but hardly ideal to have to check outbox every half hour)
2. It cannot mark received/read SMS as unread (if i'm wrong here, please let me know)
3. it is difficult to select a whole bunch of messages - you ought to be able to hold down and drag to select, say, adjacent 5 messages in the "all msgs" view, in order to then action them (eg. retry send ! )
4. in all messages view, the side-scrolling bar does not enlarge itself after a short tap, unlike in eg. file explorer.
5. when you are composing a new SMS, as you start typing letters of somebody's name, some of the contact suggestions are associated with that person's mobile number (as expected) whereas other contacts are suggested with their *email address* (even when you have the mobile number for that contact) so that it tries to send the SMS to that person's email address. Not very clever. if anybody knows how to fix this please let me know.
6. if you use PIM backup to restore eg. 500 SMS, you may mysteriously find the following day that many of them have disappeared. spooky.
7. it (HTC messaging) is so arrogant that it provides no easy way for the user to revert to WM SMS program. not very "make it mine" is it HTC?
8. (thanks to DavrosMackenzie below for reminding me) what a WEIRD bug - when you attempt to put a ! or ? at the end of your cursor when composing SMS, the cursor reverts to a random point in the message and your punctuation mark is in the middle of some random word.
UPDATE: I have sent the above 8 items to HTC support via email on their website.
9. there is no "SMS sent" notification as there was in eg. WM5.0

Largely speaking I only see 7) as the issue. If the Windows messaging app were easily available then you'd simply be able to choose between a flawless functional app versus stylish but primitive.
However personally I still haven't found a way to revert the the Windows messenger app, all the methods I've found here on the forum fail to work fully. So then I guess I'm stuck too with the other points mentioned. It's all ostly minor to me except 1) of course. If I need to any more complicated message organizing I just do it through the MS My Phone web interface and sync.
Also 4) is a feature not a bug The expanding scroll bars are only for the default native controls which need to be dragged themselves, hence the expanding button for easy finger usage. The HTC scrollbar doesn't need that as the whole screen reacts to a sliding finger for scrolling the view.
The inconsistency is a bit odd I suppose but that's what happens when your on an evolved platform rather than a new one.

thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~

hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...

Instead of using pim backup you should use the sync application microsoft my phone....

Lag when opening messages, we all know about that though.
This one i've only seen one other person mention and thats when i come to put a ! or ? at the end the cursor jumps to some random point in the message, basically means i have proof read every damn message and its starting to really annoy me.
I've an un-branded Vodaphone device thanks to mobiles.co.uk and have upgraded the ROM from the 1.43 through to 1.61 and this nagging little bug has been present in all.
The predictive text has become alot better, to the point now where i can write txts much quicker but the other problems make txtsing a nightmare compared to the iPhone.
I was so pissed off with the iPhone by the end of my run with it but it could text like a dream compared with this, i miss my apps sure but if the texting would work on the HD2 i wouldn't be considering moving back!
Not giving up yet though, will wait for a few more ROMS to come out and maybe HardSPL.

uccoffee said:
thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~
Click to expand...
Click to collapse
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?

Prom1se said:
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?
Click to expand...
Click to collapse
To view your outbox, you need to have SMS in traditional mode.
Go to: All mesages > Menu > Settings > Traditional Mode.
Has anyone found a fix for this fundamental function of any phone. And we all know this is not a problem with WM6.5 as alot of us have been using 6.5 for some time (myself on my polaris, using Kostas ROM), so therefore HTC really F#@K this up.

I have another one, the sms notification sound almost never gets activated... I am on 1.43 O2.

Most of the time I have to click "compose new text" when in converstional mode at least 10 times before it actually lets my type! It doesn't matter how many messages I have with that contact so isn't a lag thing!

blackheart2925 said:
hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...
Click to expand...
Click to collapse
I got GSM in messaging, and +xxx in the messaging number.
But I still get SMS stuck in outbox every couple of days ...

HTC Messaging is not working with MMS to email. The pictures doesn't have a last name (extension), and will not be reconiced as an .jpg, and therefore not show in correctly.
Larsen

When I create an SMS and enter the first few letters of a contacts name, all available phone numbers for that person are listed. However, the icons indicating the type of contact number (work, mobile, home, etc.) are incorrect. All are displayed as mobile so I do not know which is the actual mobile number and which are the others. Is this the same for everyone else? I've reflashed to 1.48 and installed the SMS patch from HTC.

Native Text Message App - Sender Problem

I am coming from owning a Rogers HTC Magic running stock Rogers ROM (1.5) with 911 update.
Just picked up an N1 the other day and although it's a great unit, there are some minor annoyances that are starting to get to me.
One is the native text messaging app. Now, I am a real estate agent so I receive a lot of text messages from my office. With my Magic and any other phone for that matter, these text messages would appear as "7000" as the sender name/number for example as these messages are sent through a computer via the internet. It's very similar when you receive a text from your carrier wherein it's not coming from another phone, and it's typically shown as a number as indicated above.
The problem is that this number no longer appears as the sender name/number. Instead, the sender name/number shows up as the first word in the body of the text. This may seem trivial, however, what happens now is that all the text messages I am receiving from my office are no longer grouped under "7000" for example. Instead, text messages appear as a separate thread (sender).
For example....if my office were to send a fictitious text that reads "this is a test text message", this is how it should and used to look:
7000: this is a test text message
With my N1, this is how it appears now:
this: is a test text message
The only way it will display the proper name/number in the sender field is when the text comes from an actual cell phone.
I have tried another text messaging app like Handcent and the exact same thing happens. Brutal.

http://forum.xda-developers.com/showthread.php?t=629753

Wild shot, have you tried saving a contact with the phone number "7000"?

The first thing I did was try to make a contact with the name "7000" but that didnt work. For some reason the text app does not compute the sender name unless it's an actual phone number or contact.
supergodie thanks for the link....looks like im not the only one...too bad that thread was started back in February and still no fix. Hope it doesnt take too long as I would hate for such a small detail to be a deal breaker for me.
The other annoyance I have is that the native mail app does not have an option for signatures! It also does not allow you to copy text like my Magic did with a long press on the screen and a menu popping up asking to you select text. You would think such "small things" would be an afterthought and not something that should be missed or left out...such basic things...it boggles my mind.

btw supergodie, have you found any workaround for this?
handcent as I have reported does the same thing...I think its because the app works off the native mail app....whatever the case, the problem still exists with handcent.
perhaps another sms app that works?

Sorry, I have not found a solution, I used to it, wait an update by google.

New SMSes disappearing before I can view them

Hello,
For the past couple days while I was on a camping trip I have had a really annoying problem. I cannot receive text messages right now- or rather, I cannot view them. What will happen when I get a text message is that it will show up on the today screen- I will see the "text 1", but when I go to view the text, it takes me to the inbox- but the text isn't there. This has happened with a dozen texts over a few days, before and after a soft reset, and hasn't -not- happened to any texts. I haven't been able to get/view any new texts for several days. I know that texts are actually coming, because I can send myself a text from vtext.com and my phone will show that I have a new text- but I can't see it in my inbox. Also, I once caught a text right as it was coming in and was able to read the first part of it, but when I went to reply... it wasn't there.
I am using RyanMogul's light ROM, latest build.
I have two questions:
How can I stop this from happening?
Can I view the texts I have lost over the past few days?
Thank you!

nedfunnell said:
Hello,
For the past couple days while I was on a camping trip I have had a really annoying problem. I cannot receive text messages right now- or rather, I cannot view them. What will happen when I get a text message is that it will show up on the today screen- I will see the "text 1", but when I go to view the text, it takes me to the inbox- but the text isn't there. This has happened with a dozen texts over a few days, before and after a soft reset, and hasn't -not- happened to any texts. I haven't been able to get/view any new texts for several days. I know that texts are actually coming, because I can send myself a text from vtext.com and my phone will show that I have a new text- but I can't see it in my inbox. Also, I once caught a text right as it was coming in and was able to read the first part of it, but when I went to reply... it wasn't there.
I am using RyanMogul's light ROM, latest build.
I have two questions:
How can I stop this from happening?
Can I view the texts I have lost over the past few days?
Thank you!
Click to expand...
Click to collapse
Well, I figured out how I can view the old texts, sort of- I did a PIM backup with compression and binary turned off, then copied that file to my PC, unarchived it with 7-zip, then opened the messages folder in notepad (or excel). The message text was buried in plaintext among a lot of code.
I am not sure what caused this, the only thing I really know is that when PIM backup prompted me for what to back up, it showed _two_ messages sections. Odd. I also discovered I'd lost the ability to sent texts.
I figure I'll just re-flash and see if that fixes the problem. I'll hold off on going to another ROM because I don't want to chance losing my hard-won GPS capability.

[Q] texting issue + fav't list issue

Hi everyone,
I just got my wildfire and I've already experienced a bit of an issue with it. I tried texting my friend today with the phone and i noticed that all the messages i send is gathered together on one end while her text messages are grouped together on the other end. I was wondering if there's a way to resolve this; I can't say I enjoy scrolling up and down endlessly trying to read my texts and try to respond to it properly.
the second issue is the fav't list. I tried setting my fav't list with the contacts on my phone that's not on fb or any other social network and it doesn't seem to work at all.
thanks for the help.
p.s. I'm not new to the forums, I started out being apart of this community as a sony ericsson x1 user, now I'm using the wildfire. It's great to be here, I'm very excited and hope to continue to help make some helpful and constructive contributions to the forums.

I guess I should explain this more clearly just to make sure.
here's what happens when I text
It seems to appear as:
Text 1 to me
Text 2 to me
Text 3 to me
Text 1 from me
Text 2 from me
Text 3 from me
I would like this showing as:
Text 1 from me
Text 1 to me
Text 2 from me
Text 2 to me
Text 3 from me
Text 3 to me
Does that make sense and is this possible?
Thanks

i know android is having a few sms issues http://code.google.com/p/android/issues/detail?id=9392&cnum=500&cstart=1401#c1460 but i have no idea re your issue

asian_boi said:
I guess I should explain this more clearly just to make sure.
here's what happens when I text
It seems to appear as:
Text 1 to me
Text 2 to me
Text 3 to me
Text 1 from me
Text 2 from me
Text 3 from me
I would like this showing as:
Text 1 from me
Text 1 to me
Text 2 from me
Text 2 to me
Text 3 from me
Text 3 to me
Does that make sense and is this possible?
Thanks
Click to expand...
Click to collapse
Strange, in my sms app it shows up just as you would want.. and i didn't change any of the settings
Are you sure that your time settings are right? Because the ordening of the smses happens by the timestamp of a given sms, and it relays on the time of the phone that sends the sms. So if your friends phone sends an sms at, lets say, 9h, but its in fact 10h at your phone, your phone will still classify the sms "receved at nine o clock". In the sms app it will be classified just like that, so in this way it is not unlikely to think that all your smses (or those of your friend) will be clustered tougether because of a systematic time stamp mistake in one of the phones.
Hmm, not sure I'm making myself very clear but, just check your time settings ;-)
ErwinP

Thanks guys for your helpful suggestions.
Erwin P: I think it is the time stamp problem. luckily after some research and some help from a friend I was able to get a hold of a program call sms time fix. it seems to have solve some of the problems for now; atlease my phone is recieving messages like the way that i want them to, although it is still sending it somewhat delayed here and there.
I was wondering though...is this the problem of the phone, or the problem with my service provider?

Texting issues

When using my DX to text my wife on her regular Droid, my messages come in to her messed up. For example, I sent her a message about working late but all she received was "tomordinner for us". I didn't even type in the words "dinner for us" in the text!
Also, I see a pop up to add the green android smilies (you know, the happy face, embarrassed, etc) but when I place them within the text, they look like the typed characters for them but not the actual image. She sees them just fine on her phone but I don't when I send them or when I receive them from her.
Any idea what's up? Oh, my phone is unmodded, totally "stock" and I'm running 2.2
Thanks in advance folks.

Are you using the stock messaging app? If so the emoticons wont show. As far as the messed up texts, not sure. I would recommend you go with either handcent or go sms for your text messaging