Hi all,
since some days I am trying to send an e-mail with attachments from my new Treo Pro.
When I send an e-mail without attachments everything works fine. If I attach any kind of file (no matter what file or what size) it takes some time after pressing "Send" before I get an error message telling me either the network connection was down or the account details were wrong.
This occurs with all POP3 and IMAP accounts. No difference if GSM / 3G or WiFi.
There is definitely no way to send an e-mail with an attached file as of now.
Is there anything I can do about this problem? It is pretty annoying since I need to send out attachments quite often
Thanks!
Regards,
Bama
I can send attachments fine. Not sure what could cause that problem.
What email provider are you trying?
Hi,
I was trying various German e-mail providers such as T-Online, GMX, Daybyday. Neither one of them would work...
Regards,
Bama
JwY,
Believe it or not by now I found the culprit for this issue.
When testing some other thing I found that Hotmail would work to send mails with attachment. So it had to be related to the settings of the mail application.
Finally, I disabled the checkbox to save attachments on the storage card. Suddenly I was able to send e-mails with attachments. So I deleted the Inbox folder on the storage card and enabled the checkbox for saving attachments on the storage card again. Everything works now.
Apparently the Inbox folder on the storage card was corrupted...
Regards,
Bama
Glad you figured it out.
not sure how this is happining or if its my mistake. but this has happenened to my more than once. the phone simply decides to deletes all emails prior to a spesific date without any confirmation. thank god that there it a copy of them in the deleted folder on exchange server
anybody else suffering from this?
Normal
This is normal, outlook is designed so it only keeps emails from a certain number of days into the past, according to the email settings.
Enter you email settings and tell it to keep the emails from the maximum allowable time, I can't remember how long but the increments were something like Today, last 3 days .... etc.
it deletes all mails that are no longer on the server, nothing to do about it, except as a workaround maybe moving important mails from inbox to antother folder
correct me if im wrong here
but i am under the impression that the number of days in the activesync options is only for the initial sync with your exchange acount
I have the same problem. Once in a while my Gmail Inbox is empty. Glad it is saved in 'All Mail' but the behaviour is very irritating
Are you connecting to your mailbox, i.e. gmail-server or just syncing with your Outlook?
When using POP3 to connect to the gmail-server, it will download all mail to your phone, and thus delete the messages on the server.
Try to connect via IMAP4 and go to the settings of your gmail-account on your phone. There you can change the number of days to something like all messages- just for your gmail-account.
The phone handles "imported" mail from outlook like a "real" email-account on the net. Thus, you can set the number of days independently for each account.
i use exchange outlook
why cant widows mobile be like blackberry it keeps all the email(compressed text on the phone) even when you remove the email to the local pst file it still stays on the device
I doenst matter if it imap or pop3, you can setup pop3 to leave a copy of the mail on the server btw.
But as soon as the mail is no longer on the mailserver (for example after downloading without keeping a copy on the server with your desktop pc) windows mobile will delete the mail from its inbox to next time you check for new mails.
Hi guys,
I have the HD2 and I set it with 2 differents accounts settings.
1st Account : my company settings in POP
2nd Account : my company settings in IMAP
From my computer, I send email to these accounts with attached a pdf file and on the email body, 3 inserted pictures (2photos and 1 pic into the signature)
In the POP account, I could access to the attached PDF file but I could not see the inserted pics.
In the IMAP account, I could see the inserted pics but not the attached pdf file.
This is very annoying as I will use the HD2 for business purpose, I have very often emails with photos inserted + word or pdf files attached...
I sent the same email to IPHONE and I could get the email with all attached files and inserted pics perfectly
Do you think that this problem is coming from wm6.5 or from the Phone ??
Pocket outlook cannot manage multi attachment
On the IMAP settings, I have set download full mail and all attachments.
On the POP, download the full email.
I realized as well that if I remove the inserted pics, I can see the attached pdf file on the IMAP account.
is someone getting the same issue ???
I have searched for email problems but found none that describe my problem.
The problem is this.
1. Emails that have been read, but not deleted are removed from my HD2.
2. I get a notification that an email has been delivered. If i don't read that email, pick up my phone and so on. I can return to my phone knowing that i should have a message to read and find none.
I believe that what may be happening is that my emails are getting cleared down on every send/receive schedule.
Can anyone assist?
I am not saving messages to the SIM card currently.
I had that problem.
I guess that messages are deleted from hd2 when they are deleted from mail server
In other words, when you download them with computer for example, where you probably set it to: delete messages from server after they are downloaded, they are deleted from hd2 after next send,receive...
So I guess that these emails you would like to read them on your hd2 are deleted because in the mean time you or some software deleted them from email server
I find this happens if I empty the deleted items folder in Outlook on the Windows PC to which my HD2 is synched.
Disappearing email
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
CRO_Misho said:
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
Click to expand...
Click to collapse
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
samsamuel said:
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Thank you for your reply, samsamuel!
I have tried to find an email option screen that you are referring to, but I just don't see it anywhere.
Could you please guide me to it?
TNX
sure, from home screen go mail -inbox -menu -scroll down to tools -options switch to storage tab and there it is.
Oooops, I 've missed the scroll down part.
TNX
hehe you aren't the first
Hi there!
I have the same problem, but this problem persists...
samsamuel said:
find the email options screen that lets you set the storage location,
Click to expand...
Click to collapse
Ok, done.
samsamuel said:
and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Mano75 said:
Hi there!
I have the same problem, but this problem persists...
Ok, done.
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Click to expand...
Click to collapse
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
samsamuel said:
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
Click to expand...
Click to collapse
Hi there samsamuel. Thanks for your answer.
I understand this behaviour, but what I can't possibly understand is why the email is not kept in my HD2: I get the notification, I click to download it, hence, in that very moment a copy of the email is in my device. Then, why can't it be kept in my device if it was already there!?
It's fine if later on, it refreshes and it detects that there's no email in the server's inbox....but please, don't delete me the copy that I already had in my device! It has no sense!
Isn't there an option to keep these copies?
And yes, you're right, I don't want to alter my outlook, that would be a nightmare.
Cheers!
No choice for that?
Are you all happy with this email behaviour?
..I'm asking because there seems not to be a solution for this...
Up...
I'm having the same problem man... it's giving me the ****S. How do I put android on this PoS HD2?!
figured it out...
Open inbox > Menu (scroll down to tools) > Options > Click your email account > skip through all the bull**** until you get to the "Email Setup, automatic send / receive & dowload messages" drop down boxes screens, Hit "Advanced Settings", then change the 'When deleting messages:' from delete them off the server to keep them on the server.
Stupid WinMo.
Try an email account that supports IMAP. Some providers allow POP3 or IMAP so you might not have to change accounts.
I don't like the way IMAP looks in Outlook, but it works much better across several devices. I have two PCs and a couple of phones. No matter where I am, each device always reflects what is ACTUALLY in my email online. It took a little adjusting to, but I think it's much better. In Active Sync/Windows Mobile Devie Center, I no longer have Outlook set to synchronise with my device. Try signing up for a free Gmail account and try it on your phone and in Outlook on a PC and see what you think...
Somehow found what seems to be the problem...
inbox - tools - options - accounts tab - choose your account - edit account setup - click next until:
Automatic Send/Receive:
[Every 60 minutes]
Download messages:
[From past 3 days]
Change this from past 3 days to All messages and voila!
It's seems to save space by providing you only with latest e-mails. Make sure to do the Storage options mentioned earlier!
Hi,
1. I've got 4 accounts on gmail, just set them and coped to receive all emails
from server but only from inbox. how to get all emails from "sent", "drafts" and "deleted items"? I go to "sent" folder, hit send/receive and the phone performs: connecting, loggining on, looking for changes, receiving headers but there is no messages at all.
Finaly after 5min got the message "Messages cannot be downloaded.Make sure settings r correct", how to set a gmail account?
2. Is there any way to change the storage of emails on memory card?
I went to menu-options-storage and marked "when available, use this storage card to store attachement" but it seems that phone memory is still in use as free space is decreasing. Is this option only for attachement? if yes how to transfer everything emails and attachements to storage card?
Thx
Open the inbox, menu, tools and manage folders
carhigh said:
Open the inbox, menu, tools and manage folders
Click to expand...
Click to collapse
Thanks, I didn't scroll down to get into TOOLS, anyway I set everything properly and still have the same problem.....
Ok found the solution - it must be POP instead IMAP to download all folders.
Any idea about question nr 2?
Syncing multiple folders normally works with imap too - or there's something particular to gmail. But I'm using them with an other account that's using imap.
To question no2, no, not possible to move everything to storage card. The checkbox indeed does only attachments.