Database Users

Help! No sound without headset

Please help me!!!!
this morning my XDA2 has decided that the speaker and microphone sholld be switched off permenently! :x
I believe that it thinks the headset is plugged in - but it isnt!!! (i dont use bluetooth)
I hev tried a soft reset and a hard reset (and also plugging and unplugging the headset)
Please help me - I only like to use the headset when listening to my tunes.
PS i spoke to the O2 data support helpdesk at 60p / min and it took them about 5 minutes to suggest that a soft / hard reset might cure it, otherwise they are clueless.
Is there any way to manually chage the profile from headset to normal handheld????
thanks!
PS my device i nearly 1 yr old - is this the kind of thing that I can expect to occurr more frequently as my XDA2 goes into old age?

i had this problem with my XDA 1. I had no idea what was going on but remembered it working last time i had the headphones in. A soft reset didn't fix it for me either. what DID fix it was ramming the headphone jack in and out really fast. After a few attempts it came back to normal I guess have to 'undo' the problem the headphone caused when it was in there.

:lol: :lol: hehehehe :lol: :lol:
It works!!!!
8)
cheers dude!

Speaker and microphone silent because of headphone
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.

Mine is mute too did you do anything or did it just fix itself?

It eventually fixed after a couple of hard resets - first one didnt work, but after using the headset for a bit, i got the stuff from O2 to send it back for a repair. when u reset it again the problem was fixed. I reckon threatening it with surgery scared it into submission!

I had the same Prob at every Time who i hit my XDAII, or if it fall down.
After that i must push & hit it again,- sometimes 15-20 Times(!) and after that it works normal. It´s an "cold" point on the board,- the O2 Hotline knows this...

Re: Speaker and microphone silent because of headphone
siezear said:
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.
Click to expand...
Click to collapse
Same problem from yesterday! ..it is the jack ..if I move it down with the stylus ..the audio returns to the speaker..uff..
I don' wanna open it and solder.. too lazy..lol

Dead speaker
I have the exact same fault as described
only after losing about 3 calls did i realise it was the xda2 not some nutter that wouldn't speak!
fixed it with putting the headphone jack in then out etc..... 15 times!
it would seem like this is a design fault! as it is coming up to year for the xda2 should we organise o2 to recall the xda2's and repair this fault!

So I have this problem - only thing is Im in the USA at the mo and didnt bring my headset - is there any other fix as Im kinda stuck ?
Nigel

Husband had same problem.
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!

Re: Husband had same problem.
guest said:
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!
Click to expand...
Click to collapse
I have the same problem, after calling with a headset, now my sound has gone ( Out of complete my XDA II ). Changing the ringtone didn't work for me...I am going to try to test the plug/headset way!

After 12 times my sound came back...so it worked for me!!! :lol:

It's the headphone Jack!
The problem is with the headphone jack!
I have had the same problem for months, sometimes it would stay without sound, always when I dropped it. Usually it returned after 1 or two days, but the last time I dropped it it seemed to be final... I've had no sound for more than a week - I'm using it as a PDA...
Reading the posts above, I decided to insert the pen in the headphone socket (as I don't have the headphones here with me), move it around carefully, and it wroked! Right now, it feels like magic, but that's it - I will probably have to get it fixed permanently, but for now it will do!

well i always have that problem in my phones... because i always hook them in my car stereo by the headset output.. and constant using of the output somehow makes the insides of it dirty.. believe me its dust.. a tooth pick would be very effective as it takes the dirt away.. blowing in sometimes work...

mine is also soundless
i was able to get some dust out of it....
but it won't work....
i don't have the nerves to ramm the headphones in....but isn't there another safer way to fix it....
plz let me know, (hard resettet 5 times.... won't work..)
btw, i tried to put some new updates on it....
but i can't find any, (i searched, but couldn't find anything...)
device information:
Rom Version: 4.01.12 ENG
Rom date: 12/22/03
Radio Version: 4.21.00
Protocol version: 32S54
It's a little bit out of date...that's why i need new ones (i think)
h0t_sh0t

bringing it to the accredited local shop would be the safest way.. maybe there's more dust in there.. you can also rewire it again.. like opening the PPC and soldering back some pins.. (if some pins broke off ..)

Same thing happened to my jam too.
Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the external sound, and when u unplug it should normally turn on the external sound. But if the switch is locked, it does not recognize that u unplug your headphone.
My solution is, plug-unplug your headset's plug (or something thinner is better) several times in different angles carefully to your socket try to touch the switch while your're playing something. Till u hear the external sound.
Mine is ok now.
(Sorry about my bad English)

I had the same problem. I sprayed a little WD-40 on the tip of my headphones... pushed it in and out for a couple of times and viola!

first question...
what's wd-40??
second question...
when i put my earphones in, i can hear everything...but I can't speak...
but when I unplug my earphones, and I scream in my xda... I can hear a little bit what i'm saying when i plug my earphones back in.
but it's very crappy sound, and when I slam (not to hard of course) my xda with the mic onto my desk (while recording) and i listen to it again, i can hear the drums....(the slamming) but I can't talk in it while using my headset...
has anybody had this before...?
third thing...
My uncle bought the XDA in Singapore about 2 years ago (when it just came out) so when i'd like to bring it back.... i'd have to fligh all the way to Singapore. (does anybody know a good shop/store who sells/repairs XDA phones...??? or is there anybody who can do this....?
thnx for all the help
h0t_Sh0t

Heeeelp!!! NO sound my phone speaker is busted!!!

My Mini has no sound... when i insert the earphone it can play sound, i think theres a problem with the hardware... i am currently running on ananskys cooked rom(no ext rom).... i reflashed it with the 1.11 qtek rom but to no avail it stil has no sound... any ideas?

somebody please...
this is weird!!! when i blow the back opening it plays the sound!!! i realized that this is really a loose connection, whew!!! good thing it has a warranty!!! can you please help me downgrade it to its original O2 asia wwe rom, currently i have the 1.11 wwe rom? its for warranty purposes... they might say that the warranty is voided because i changed the rom. I have the dump rom already but i dont know what to do with it... I hope someone can help... Tnx....

Happened to me the same after a crash down.
It's hardware problem.
Good Luck.

Same problem. And i also found blowing sometime produces sound. I think I dropped it. I have sent it in for repair. Hopefully get it back this week. Bought a BT headset just before I sent it back, and it arrived the day i sent the xda off

what do you mean by
"when i blow the back opening it plays the sound"

No sound
I've seen many cases whereby the headset mode doesn't disengage, which is why from the speaker side, there is no sound however when you plug the earpiece into the jack it work perfectly. In some cases this can be reactified by a hard reset, but I think that there is something wrong with the 2.5mm connector internally. O2 (Maybe even HTC) refuses to acknowledge this fault, so the only thing is to send in the set.
Just my thought. :roll:

i had the same problem
the reason was the earphone plug in was stuck,i dodnt know how and why,but it fixes as soon as i plug in again the earphones and move it around...try it

reg...what do you mean by:
you know the opening in the back, the one near the mirror, strange but funny my mini plays MP3s like a harmonica HAHAHA!!!, I got it repaired already... the service center said that the speaker was defective so they replaced the speaker and the mouth piece cause they dont match, thank God!!! eniwei, thanks for the info guys...

No sound without headphones after fall!!

Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs

sound failed on xda exec
i also had the same issue but my handset was replaced as it was within 28 days of getting the handset
i never did manage to find the exact issue
when your handset fell did it have external sound / handsfree plugged in at the time
about the only thing that made any sense with mine was the possibilty of the micro switch / contacts of the externl audio jack being damaged
dont know if any of this info helps you at all but best of luck getting it sorted

Still no explanation for the no sound problem Xda Exec
Does anybody find out allready what's the problem with no sound on the Xda Exec.
I not speak about the problem with the external audio jack.
I can make cals like normal, I only can not play music or listen if somenone is calling me.
Thanks

its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do

mo3ulla said:
its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do
Click to expand...
Click to collapse
Thanks for your post.
You are shure that this willbe the problem, because I can make calls without the headphone. I was thinking that in the case that the connector gives the problem, I should also not be able to make any calls without using the headphone.
Anyway I was going to open my friend one day, to look what's up.

problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next

mo3ulla said:
problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next
Click to expand...
Click to collapse
Ok, here we go.
We have hands, tools ( a hammer ) and 1 needle.
I think I forgot something, but...
I think the problem, when the problem is hardware,
is that when you put the headphone jack, the top of the jack he opens the microswitch what you see at first.
Ofcourse when this switch he stays also open when you take out the jack, than you have a problem.
And yes with a needle you can first open the contakt and than you can dress littlebit the position of the contakt.
I have only 1 problem on my tel, this switch is closed as well, when I take out the jack. The problem is not this switch.

here we go

Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.

hi all
i have same probelem like you
my friend using my device for weeks and when she give it back to me i have no sound from my device & even from headset i call the i-mate center the girl told me maybe your jack is dameged but when i sent it to suport center they told me your flex cable is dameged by wrong rotating your device and we haven't that yet ....
they sent it back to me and after some day my screen shows nothing then i buoght a cable from ebay an change , now i have voice sound screen
&....
like before
i hope these usefull for you

This was exactly my issue, under that pinkbox you marked is the tiny tab that makes or breaks contact with the internal speaker. Because my headphones break the contact, this tab after much use was stuck in the open position even after the headphones were removed. When I did the procedure you mentioned magically, sound..wow. I am extremely greatful for your troubleshooting skill.
Thanks a million mo3ulla.
If only i had this fix 2 phones ago..hahhahah.

lambrechts said:
Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.
Click to expand...
Click to collapse
Hi lambrechts,
Did you manage to find out the reason?
i have the same problem, my device fell, but i didn't notice the problem until next day (i didn't use it) so i'm not sure if it is because of the drop.
I will open my device and check the Jack pins, but i want to know if you got any fix for this.

mo3ulla said:
here we go
Click to expand...
Click to collapse
hey mo3ulla, did your method work after repeated use of the headphone port? did it get stuck again any time after you fixed it?
just asking cause i have this problem on my 9000 and haven't opened it yet so i don't want to open and close it repeatedly
thankss

I have this problem aswell. But I inserted a fork and twisted it around a little and now it works as it should again.

Bumping this thread. Should be a sticky or in the wiki.
Anyways,
I tried the pin trick back when I posted here, it worked but it wasn't permanent. Instead I put a crumpled piece of post-it note above the pink dot in the picture and it worked, up until recently. Does anybody have a method to bend the connecter back down? I'm probably not using the needle right, I press the pink spot, but it pops back up.
Ideas?

twisting the pin really helps. thanks for the solution. I tried to insert my headphone again and the pin always stucked. I'm trying to find a permanent solution for this. Maybe put something to push the pin to be connected everytime I remove the headphone...

I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience

Quick Fix
I found that if you apply a little pressure between the base and just above the send key this seems to work, I tried this tonight and will report back if goes again.

luckyearl said:
Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs
Click to expand...
Click to collapse
could be a damaged PCB motherboard, or lose connetion for the sound chip!
you could try fixnig it, or replacing the motherboard.
a new motherboard could be bought off E-Bay US for a cheapish price =]

genspeed said:
I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience
Click to expand...
Click to collapse
Not sure if the srs wow will work, last time i tried it give lots of other problems like; mute the sounds, works great after you press the power button on and off, then no GPRS and Internet conectivity but if you have worked around those probs pls give an idea?

910c Crashing from what appears to be missing sound files..

Ok, so I should first state that I am a very ruff user of my 910c and have droped quite a few times and have even cracked the screen (which I have since fixed)... So with that being said, my device now seems to crash when I trigger events which produce some noises. At first I thought that It could be a hardware malfunction (which I still haven't ruled out) but not all sounds cause my device to crash. The only ones that I have discovered are setting the volume (notification and/or ringer) to MAX (other volume settings are fine and I hear the beeps), and when I click any soft button in iGO8.
I have tried to reflash with the verson on HP's website, and have also tried benjaminries wm 6.5 rom to no success...
So could this be a hardware prob? sound file prob? or a bit of both?
Thanks all.

"sounds " like hardware problem but u can try things that may give u more time till your next visit at repair shop
try the sound with wire headset by doing so u r checking the device amp
try bt headset ,u can force all sound 2 go over bt by using 3part app (lots of freeware-googe sound over bt)
good luck

Oooo, never thought of that. Will test with my wire and bt headsets tonight.
Thanks!

So I tried the wired headset and everything worked, so you were right.. hardware.
Decided to open everything back up just incase I bent some of the connectors when I put it back togeather after fixing the broken screen, and took the time to clean them as well. Took my time puttitng it back togeather and what do you know, It works.. Ha.
Thanks again for the troubleshooting tip erezyad

Help! No sound from speakers

Hi guys,
I have Tmobile HD2 and it's on stock radio 2.08. I flash nrg rom 04/23 6.5.x and everything was working fine. Today I just changed the rom to 4/23 6.5 and now my speaker don't make any sounds. Everything play fine through headphone but not from speaker. I play music, movies, ringtones nothing works. No sounds. I just did task29 and flashed to 2 other different roms and still no sounds. What happened to my phone? Is the speaker gone for good? I only had this phone for a week. Any helps is appreciated.

I've had a similar issue in past phones, where after removing audio jack the phone still thinks it is plugged in and even a hardreset didnt fix it. Try to remove and insert the audio jack rapidly in succession, its worth a try. Good luck.
Regards
Flashmore

Thanks for prompt reply. I tried multiple time with no success.

what other roms have you tried. i am running the energy ROM on my tmobile HD2 without a problem i would try it

moddedx said:
what other roms have you tried. i am running the energy ROM on my tmobile HD2 without a problem i would try it
Click to expand...
Click to collapse
I don't think it's rom related. I try nrg, miri, stock and cell. none works.

I had the same issue. I think thats happen after i use earfone.
Do you solve this problem?
thx

I had the same issue. The easiest way to tell if it is the same issue is to look to see if you have the headset icon in the bar when you dont have any connected. I solved this by (not suggesting you do it unless you are sure) there is a pressure prong on the top of the 3.5 jack. I used a tool to bend it down a little. If you still can I would swap it out for a new one.

i have the same issuse, and i've tried 2 rom until now.
in a call, if i press speaker, i can hear everything.
if i'm using mediaplayer, tcmp, youtube client, i get no sound.
even if i try to change the ringtone, i cannot hear when it plays for demo.
but if i plug in my headphones, everything works prefect, i can hear.
i have no headphones icon in the upper part of the display (so that the phone thinks i didn't get the jack out).
any ideea would be really appreciated.

Hi all,
i bought unbranded/unlocked HD2 on 5-6-2010 and played alots with it - so i didn't really noticed a serious speaker problem.
Within the first week i wondered about the fact that i sometimes couldn't hear the callers voice. I had this effect even when i called somebody. I thought about a software error - so i flashed to the latest german stock ROM.
But it didn't fixed the problem. I was only able to hear somebody, when i used the internal speaker or the headset.
One day i got a call and i "accidentally" pressed the phone speaker a bit harder than usual to my ear and the voice came and left - (ear)speaker defect.
I informed the dealer about this defect and i got a new HD2.
He told me, it would be the ninth HD2 with this particular defect since January 2010.
Please check your speaker for a defective contact - maybe it hits you too.
Good luck,
Stephan

mine was a software problem.
i have elegancia 8.5 now and it works, i can hear youtube, fm radio on the speaker.
the other thing that bothers me is that the sound i hear in a call is too low.
i don't know if it's a radio problem.
ah, btw, i can't use the volume hardware buttons, they are broke from a down fall, and i can't seem to find how to change in a call volume from windows.

I also hat that prob. The funny solution: Audio was set to silent in windows media player. After turning up the volume the problem was gone. I had this problem only one times. Strange thing...

I have the same problem with my hd2 now and still couldnt fix it.I have htc2 for 2-3 months, didnt have this kind of problem, no sound from the phone without earphones.can it be solved with any sound driver or sth like that, I tried hard reset, flashing, orginal rom, downloaded previous working rom, no solution.Appreciate if you could give some advices.thanks
note:happened after half an hour downloading laurentius 26 rom

agesilaus said:
I have the same problem with my hd2 now and still couldnt fix it.I have htc2 for 2-3 months, didnt have this kind of problem, no sound from the phone without earphones.can it be solved with any sound driver or sth like that, I tried hard reset, flashing, orginal rom, downloaded previous working rom, no solution.Appreciate if you could give some advices.thanks
note:happened after half an hour downloading laurentius 26 rom
Click to expand...
Click to collapse
??? help pls ???

My speaker stopped working last night. Had been working fine for the last few weeks.
Haven't installed anything or done anything different in the last few days.
Have only recently got my phone set up as I want it, so I'm loathe to do a factory reset. Read on another forum that HTC are aware of this and that 65% of HD2 owners suffer with is - not sure how true this is though.
If it's a hardware issue, is it easy to replace the speaker? If so, is it easy to order one?
Thanks
SC

I have the same problem! I have try like for ROM already and no solution i even uninstall HSPL to see if anything happened but not luck so far. can any expert or someone who have already solved this problem post a solution or something PLEASE i getting worried or i mean i am already!!
THANKS!

fixed It!! speaker Problem!HD2
well is was pretty simple! all i did was i put speaker volume on muted and with the earphone start to plug in and and out the jack several times while i was playing a video on windows media after that i unplug it and set the speaker volume up and hit play!!! speaker on!!!!

Just had the no sound from speaker problem, I always use my bluetooth motorokr s9-hd headset but i didnt feel like charging it so i used my sony earbuds with the 3.5 jack for the first time and it caused the no sound from speaker issue......I plugged the earbuds back in, played with the volume buttons on the phone and the speaker is back on