The problem is that the phone is suddenly becoming extremly hot anytime it is charging or turned on. If I turn it off and let it cool down and then turn back on it becomes very hot in just few minutes. The battery after all night charging will discharge in 30 minutes max if i don't touch the phone, if I do anything or softreset it will discharge in immiedietly. If it has 95 % before softreset after it will be be like 5% and giving me alert about low battery level. Charging process is also much slower than normal, after 5 hours it will be around 50%. Before it was up to 100% form 5% in 4 hours max. This is all about power problems that made me think it could be battery dying... but propably not the case :/ Plus the battery doesn't heat up only the shiny black part around usb port is the place from where all the heat comes.
The other problem is that active sync or usb mass storage connection cannot be established. The computer doesn't see the phone at all. Moreover it will always charge the phone via usb even if I disable charging via usb in power options.
I tried a couple of hard resets and reinstalled newest official rom available on htc europe website from nbh file on a card (since usb is not working and I had spl 1.56 from that rom on the device already) This didn't help.
I am pretty sure now it is not a software fault or mechanical injury since I've never dropped the phone and always had it in this htc sock. No water contact was ever possible. It was just a regular day when this happend and I noticed it when the phone was in my pants pocket and started to burn my leg. Think it is some hardware issue related to usb port or anthenas since this is the source of heat.
Already returned my HD for fixing, but just thought I would let everybody know what happend to me. Anybody had a problem like that with their phone or maybe knows what is going on with this crazy Touch HD device?
My HD has started doing this in the last 10 days!
The black shiney part is get way hot, even when its not even on charge!
It wouldn't connect to active sync but would just as a disk drive.
The battery is running down to about 60% from 100 in less than 1.5 hours with no use!
I've never dropped the phone, spilt anything on it or anything.
I've hard reset it twice, and it was back to normal for a day, then started doing it again so i turned the phone off and charged it over night, was normal for about 5 hours after turning it back on, and now its started doing it again! I'm going to try the test on HTC's website to test if its a faulty battery but this doesn't explain why its getting so hot????
Let me know how yours turns out, i'm going to call orange insurance and see what they say!
Jake
Related
Hi all,
I recently bought the TyTN to replace a SE P900 and make the move to WM5. This is a really impressive piece of kit and I am following this forum regularly now to make this device really work for me. I use the phone an awful lot during the day so I tend to charge it whenever possible. Whilst I am sat at my desk rather than doing any actual useful work I tend to leave it plugged into the USB cable to synchronise as well as charge.
On 3 occasions now I have come back from the kitchen or wherever and found the device locked up and VERY hot..... When I pull the USB cable out of the TyTN the device is unusable still and a soft reset is required to get it going again. Plugging the USB cable back in resynchs to the PC and no further problems detected. The temperature then slowly goes down to "normal".
I /think/ that on the 1st occasion this happened, the battery life had gone down from around 70% to 30%............... Although on the more recent occasions, i didn't notice any particular drop in battery level.
Does anyone else have any experiences of this kind?
Cheers
I belive i may have had this problem the other night.
I have a vario2, left it to charge over night. Woke up the next day and it had locked up and the battery had dropped to around 40% charge.
Imp
For curiosity...your Tytn's serial number starts with ?
Bye... :lol:
Mine is HT627....
i had the same problems with my tytn HT628.
it was getting pretty hot when charging and really hot when wlan was turned on at the same time.
My replacement unit is a HT633, and gets a little bit warmer during charging, but not as hot as before.
i noticed that the battery, that came with the new unit was a litlle bit different then the one i had before. there is a metalplate on the bottom of the battery. the old one was completly covered with white plastic. anyone else have this kind of battery?
Ah - now that is interesting...
Mine has a completely white plastic covered battery too. I'm just conducting a test - WLAN on and charging via the USB...
Incidentally, I've set it to stay on when charging, and the screen backlight is on permanently.
I left it like that all night and when i got up - guess what!
Locked up TyTN
Wasn't very warm though... but I don't usually leave the WLAN on overnight. I'll keep testing.
I have a vario 2 and my serial starts HT632, my battery is almost all white.
I have a screen alignment problem and its getting swapped on monday.
Imp
I am not sure if this happened to anyone but I heard it did by a friend.
I use IMATE JAMIN version of HTC Prophet, my battery was in my device for a longer time without much of use. Lately, I was using it rarely for WLAN, it was running fine. Suddenly for the past 4 days it was turning off automatically ( even though the battery was 50 %) as soon as the device is boots to windows mobile
And then the period reduced to boot screen and auto shut down. And today, it dont start at all
I tried recharging, I dont see even its charging, not from USB or Direct.
Would appreciate if someone suggest something, before my handset service center ripp me off (coz my warranty period is over)
Please help by suggesting something.
I am not sure your case is same as mine or not. I tried to play my Touch b4 and made my battery totally flat. Than I couldn't recharge the battery by the phone. What you have to do is recharge your battery externally not by the phone. Because if the battery is totally flat, you can't use the phone to recharge your battery. After got some power back to your battery, you could use your phone to recharge the battery again.
The hard part is do you have anything can recharge your battery externally. I did so I had no problem. Good luck.
BTW if you really have nothing to recharge your battery externally, you can try to serial connect 4 AA battery and than attach the positive to your cell phone battery positive by a small wire and negative to your cell phone battery negative for about 15 mins, if not enough try another 15 mins. Should work.
Good Luck
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.
I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.
Sounds like a defective battery to me...
That's a good idea, better to get a new one.
crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Click to expand...
Click to collapse
switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...
Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.
Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.
Hi there Guys I have an find 5 and it wont charge or sometimes it wont even turn on.
The phone boots up and it will display that it has 4% battery then this will go up to 5% or even 6% but then it starts dropping back to 0%.
At the moment I am unable to use the phone as it just jumps back to zero and turns off if I unplug the phone.
Here is what I have done so far:
Use a different charger and cable
Charge with pc
Keep the phone off and charge for 1-2 hours non stop
Turn the phone on and charge for a few hours
What do you guys suggest I do. I have a useless phone atm.
Thanks in advance.
TheKendal said:
Hi there Guys I have an find 5 and it wont charge or sometimes it wont even turn on.
The phone boots up and it will display that it has 4% battery then this will go up to 5% or even 6% but then it starts dropping back to 0%.
At the moment I am unable to use the phone as it just jumps back to zero and turns off if I unplug the phone.
Here is what I have done so far:
Use a different charger and cable
Charge with pc
Keep the phone off and charge for 1-2 hours non stop
Turn the phone on and charge for a few hours
What do you guys suggest I do. I have a useless phone atm.
Thanks in advance.
Click to expand...
Click to collapse
Looks like faulty battery management or a faulty battery. I would contact OPPO for advice what to do. Just contact them and give all the information you provided here. It could maybe be a rom issue but i think that's unlikely. Try reflashing a rom but make sure the phone is connected to power during flashing, because a powerloss would be bad. Just ask them if you should try to reflash the rom or if you should just send ik back to them. My experience with Oppo's warrenty is really good I sent it back to HK and got a new one before mine arrived + a refund for the shipping costs. Good luck.
I had the same thing, problem was that my phone just completely refused to charge like at all. I was freaking out because of it, since I saw that many people were having problems with the USB connector on the Find 7a. I was just hoping and praying it was not the same with my phone. Then I was at school, forgot my charger and asked my friend, who had a Sony Xperia Z3 phone, who borrow me his charger. And all of a sudden my phone started charging.
It appears that the standard charger included in the package is quite vulnerable to excessive charging. Eventually the connector will get loose and won't be able to charge the phone. I would suggest you to use a different charger for a change, also...in case you already use a different charger, make sure it has the same amps throughput as the original Oppo charger does, if it is too low it has troubles charging as well since the throughput is lower that the phone uses to charge and keep the phone running. Have you tried to charge the phone already completely turned off?
Hello
Yesterday, I drained the battery of my Yotaphone 2 completely, and it would not wake up again, not even when plugged in.
I think what happened is that it had difficulties with the charger, it would start charging for a bit, then stop, and soon start again. Overall, that must have drained the battery.
With the battery empty, the phone would not start, and therefore it would not charge the battery. It was just dead.
Luckily I managed to rescue it, but that was a bit more difficult than it should be. I had to open the case (which is luckily not too difficult, but a bit scary), and disconnect the battery. Then the phone would charge, and after reconnecting the battery, everything was going fine.
The phone is now completely charged and working fine again, but I will be careful not to completely drain it in the future.
I started to have the same problem. The phone would charge a little bit, turn on, then stop charging and turn off, charge a little bit.....
I managed to enter the recovery menu, charge the phone for sometime and reboot.
I made a factory reset but the problem still continues once the charge drops below 15% or so. It would say it is charging, chargers light turns on but the battery drains.
Maybe it also sort of problem that i experience... since it is dead for some time maybe reconnecting tha batt resurect it... but i have not got tools to open it - i will let it do by some sort of service points - even if it not fix it I also have broken YD201 for mobo swap.
No tools required - I just used my fingernails. If you want something slightly stronger, get a guitar pick. There are also proper tools with a handle etc.
At the end of the day, this seems to be a design problem with the charging circuit. Usually, it would wake up once you connect power, but it did not do that in my case.
Try to fix it sooner rather than later, otherwise the battery might need replacing.