Database Users

Blackberry &XDA2 not yet available?

I have downloaded and installed the latest ROM with Blackberry, but o2 UK are giving me mixt signals about the ability to use Blackberry service. Some say it won't happen until Jan 05', any ideas about this?

Blackberry & O2
Hi
I have been down to the local O2 shop and used their online service Blackberry is up and running.
You must register with O2 and take on the tariff (£15 per month 5mb inclusive) in addition to your normal monthly bill and your away.
Xmail does roughly the same thing and its only £4.95 per month.
TJ

Blackberry (Internet Mail) is available from O2, but expect problems getting it set-up.
Seems like there's only a few people in CS that can do it. Mine took 6 days.
It's £15 per month (with 5mb GPRS data included). You can add a voice tariff to that as well if you want (increasing the cost).
I've got BB at last, and it's superb.
Mark

Can you answer me a question about the BB client?
I use MMIS to sync my work email, but I'd like to use BB for personal email.
Can you use BB and MMIS (ActiveSync) at the same time, or does the BB client take over the ActiveSync inbox?
Thanks!

mark.peters said:
Blackberry (Internet Mail) is available from O2, but expect problems getting it set-up.
Seems like there's only a few people in CS that can do it. Mine took 6 days.
It's £15 per month (with 5mb GPRS data included). You can add a voice tariff to that as well if you want (increasing the cost).
I've got BB at last, and it's superb.
Mark
Click to expand...
Click to collapse
Only the Customer retention team could set you up on a BB tariff as of last week.
I'd imagine that this'll change but I've had BB on my XDAII for almost a week now and it's great.
Has anyone else had problems downloading attachments?

I have Blackberry working on my XDA2
BUT not completely
We have a BES server here at work & a load of the guys have BBs. I, however, didn't want yet another device to carry around with me in addition to XDA2.
When the ROM came out last week, installed it and set about setting up BB services on my XDA2.
FIRSTLY (for those of you who are already in a Corporate environment) you must have the Blackberry APN initialised on your SIM. This can take a while as ATM the knowledge of what to do is not yet with the support teams. It actually took me 3 (working) days to get that bit sorted & at the same time had 2 days without any phone as well. Anyway, sorted on Monday & now every time our Exchange server gets an email for me, its straight onto my XDA2 quicker than appearing in Outlook!
Whats NOT working for me is the ability to send emails & request further data or attachments. We've raised an issue with RIM but still waiting for a solution. I managed to unistall/re-install CMIME service & that allowed me to send a couple of emails but its gone back to not sending
I'll update this when it works!!
With the XDA2 BB only works for emails atm & (allegedly) Callendar. There is a new BES server (4.0) out soon which will allow Contacts/Tasks as well - can't wait.
One thing I'd like to change is the noise it makes when it gets an email - just the same as the GPRS coverage one. Guess it'll be a registry hack. Want something a bit better than that & maybe vibrate like the OE BB device.

News ands it Official frm Blackberry
This comes direct from RIM the people who run Blackberry, I asked why there was a problem with O2 and Blackberry service.
-------------------------------------------------------------------------------------
I wrote to Blackberry
Hi
Blackberry software etc was supplied by O2, but the site and service from O2 has been of little help.
I have been in to the shop Dumfries and in Edinburgh, even their links to Blackberry have been bad the phone numbers they have are for Mars chocolate and Social Services! yes thats no joke the staff at o2 tried calling the registration line for O2 Blackberry and thats who the got.
Anyway I'm sorry but the service from O2 is too expensive at £15 per month then additional cost per mb for download,
What are you offering direct?
Trevor
-------------------------------------------------------------------------------------
ans from RIM
"Dear Trevor,
What it comes down to is that O2 should not have made that software available to anyone prior to the appropriate agreements and support structure being in place between O2 and RIM. RIM has no obligation to support O2 devices at this point but I will be speaking to our UK support group this morning and will raise your case and attempt to get it resolved.
Unfortunately, BlackBerry service is not available directly from RIM and can only be purchased through Carrier partners.
I will get back to you once I have more information."
-------------------------------------------------------------------------------------
2nd email from Blackberry
"Dear Trevor,
I spoke to our support organization and they have clearly stated they are presently not taking any support calls for O2. RIM will only take Carrier support calls after there has been an offical launch, all agreements are in place and a support structure has been defined. This position results from O2 making the BlackBerry software available prior to any official launch and it is their responsibility to support their devices until that time. I am sorry that this is not the answer you were hoping for but I am unable to escalate within RIM.
I have been informed that the image that O2 posted for download was meant to be a ROM upgrade only and was not intended to include the Blackberry component. "
-----------------------------------------------------------------------------------
And that folks is direct from the horses mouth, yes its out with O2, but there is no support service in place unless you book, buy and pay with Blackberry direct, if its done through O2(which it can be) there is no suport service as the deal hasn't been finalised with RIM.
Hope it helps those who were interested
Cheers
Trev

Blackberry on XDA2
Interesting details about the O2 arrangements with Rim - worrying !
I've installed the latest ROM and after 3 days of dealing with O2 data support, finally got my corporate e-mails delivered to my XDA.
You have to have the BBNet tariff enabled on your account, this being £15 per month in addition to your voice tariff.
I'm also able to pick up e-mails from my POP3 service (BT Internet) but I'm not sure what the refresh rate is.
According to O2, calendar synchronisation is not yet available. - does anybody know anything about this ?
Alan

bydandie said:
Only the Customer retention team could set you up on a BB tariff as of last week.
I'd imagine that this'll change but I've had BB on my XDAII for almost a week now and it's great.
Has anyone else had problems downloading attachments?
Click to expand...
Click to collapse
At the moment as the amount of customers wanting Blackberry is quite small a lot of the front line customer services staff have not been fully trained on it.
The service provider you are on also could determine if you can have the service currently or not.
To add Blackberry capability to an account you also need to be on a suitable tariff. e.g O2 200 Combi - many of the older tariffs (as well as legacy tariffs) will not allow blackberry functionality.

Further to my last message, O2 have now discovered that they shouldn't have given me corproate access and have now taken it away !
The tarrif I am on is BBNet which only allows POP3 access to e-mail accounts (although you can get mail from 10 POP3 accounts).
You need the corporate tarrif is you want e-mails from an exchange server system. This is £37.50 per month. Also, the XDA2 will not support synchronisation of calendar and contacts via BB.
Apparently the XDA2S which is due out early next year will support more BB services.
I am also having problems with the BB service suspending itself. This appears to happen when I send an SMS - anybody got any ideas ?
Alan

Well, I currently can't get emails to my XDA
We have got a BES Server at work & use BB devices as well, so in theory all should work.
Apparently, I have not got a "corporate" device and that if RIM see such things going through their system, they disable access to it :? FFS
I get "Service Blocked" if I try to send an email.
This is highly frustrating as did previously have it all working & great it is too - I want it back!

Black Berry
Hi All
Im living in the Nertherlands and have been using my device and the Blackberry client for about a month.
After adding my mail account to the BES Server, Enabling my SIM for BB and GPRS from the Service Provider(Vodafone), adding the client software on my PC syncing everything up with the pins etc it has been working fine
Vodafone as far as I am aware did not do anything special to my account as they were unaware that an XDAII could use the BB Client

HTC TyTN - Replace your blackberry!

I'll admit, I take a lot of good info from these boards and am usually far too busy to post. But this time I feel I have something great to share.
I bought a TyTN the other day...got here Wednesday. I was sick so I didn't start to play much with it until today.
Let me just set the tone here: I HAVE BEEN TRYING TO GET AROUND MY CORPORATE IT DEPARTMENT FOR YEARS. FIRST I GOT MY SPRINT TREO TO GET BLACKBERRY EMAILS, BUT NOT TRUE PUSH...THEN I GAVE UP FOR A WHILE AND USED A SPRINT 7250...but BB's are A WASTE, LESS FUNCTIONAL, and just a POOR CHOICE for today's mobile professional.
Now I have found today: The HTC TyTN can VERY EASILY be made into a corporate BES-connected Blackberry if you so desire, and conencted to YOUR CURRENT corporate BES account, without their intervention! I have done this with my Sprint 7250 BB account, and done it back and forth all day from T-mo to Cingular (Cingular wins out because of 3G of course...gotta have good slingbox when I can!)
All you need is a 'blackberry enabled SIM card' (really, just add the unlimited BES ENABLED (NOT THE "PERSONAL") blackberry plan to T-mo or Cingular) and a corporate BES account (that you haven't been able to touch for years, LOCKING you to a USELESS paperweight of a dumb-phone!) I know some others were lucky enough to have a Cingular SIM card in their corporate BB already and this wasn't a big deal. But I was not and I see many other are having trouble starting out with with non-Cingular blackberry devices. So check out how I ended up getting my way, finally after 4 years!
0) Insert (or go buy) a personal, non-blackberry-enabled Cingular (3G) SIM card. You should be able to surf for UMTS/HSDPA data and all that...
1) Install BBConnectr_PocketPC_BB_2.1.2.16 on the HTC TyTN.
2) Install Activesync2.1.1.9 for mobile on the desktop.
3) Connect the HTC to the computer via USB, then open PC's Activesync 2.1.1.9. You will be asked if you want to change your PIN -- say YES! (you can always go back. Remember, it DOES NOT MATTER what service your BB is CURRENTLY through...we are going to make it through Cingular for you here in a second!)
4) Call Cingular and have them add the unlimited $49.95 blackberry plan, assumedly on top of your unlimited data plan. While I was willing to pay $145 a month to have everything in one device, just to spite my corporate IT department, here's the catch: They will come back and say you can't have both! Take the Unlimited blackberry plan (which will allow the PocketPC BB Connect software you installed to get through Cingular's network to "blackberry.net" So Instead of $40 for unlimited data, $10 more is getting my (and i have tested it) 3G data and blackberry.net access!
From there, you should be good like me.
I'm still figuring out the nuances, like how to minimize down-time after web surfing for BB connect to get back 'connected' again. I suspect in an all-3G area (in which i am NOT), this may not be an issue.
I have placed the updated, verified as working (on both T-mo and Cingular) versions of Activesync2.1.1.9 and BBConnect_PocketPC_BB_2.1.2.16 in the "upload" directory of the web site. (as well as the 2.1 manual) That is /Hermes/Tools_and_Programs. Hopefully it gets moved over soon.
Keep on rocking everyone -- we are forging new capabilities together that make our lives easier, more fun, and more convenient!
Love and bruises,
Greg

It's your IT group that's at fault btw... I'm the technology guy for our IT group and we're getting rid of the BES and switching to direct push instead. Why? Tell your IT dept this: a BES places a 50% higher IO load on your Exchange server :shock:. This is because it must scan all blackberry enabled mailboxes every second or so looking for changes!
Now that devices like the Q have the MSFP, our execs have a nice alternative to their 8700s.
I've also installed LCS 2K5 with an Access Proxy and we are now all moving to Mobile Communicator for IM. This is a great little program that also gateways to AIM and Yahoo.
I believe IT should empower their users with technology, not be a bunch of Nazis.....

Files (safe) moved here:
ftp://xda:[email protected]/Hermes/Tools_and_Programs/BlackBerry_Connect/
Could you please point out what is the difference between your uploads and the file here?
ftp://xda:[email protected]/Hermes/Tools_and_Programs/Hermes_Blackberry_Connect_Client.zip
Thanks!

Bb Connect
Just a quick one on this has anyone tried this on a XDA Exec on orange??

BAH ! ! !
Tytn has more functions, but isn't nearly as good of a phone - especially for someone who spends a lot of time driving

mightyeric said:
BAH ! ! !
Tytn has more functions, but isn't nearly as good of a phone - especially for someone who spends a lot of time driving
Click to expand...
Click to collapse
Mate .. you need a bluetooth headset on your TyTN!!! :idea: And you should not drive anyways while talking on your phone :wink:

touche'

mightyeric said:
touche'
Click to expand...
Click to collapse
Sorry .. couldn't resist myself. :lol:

even though this doesnt belong in this forum i figured you guys would know. do cingular blackberrys (the 8700) work on the new 3g network? and can u install AIM (a version that does not use text messages)?

Just tested TyTN with BIS and BES solutions, all works fine!!!
Messages are coming through UMTS channel where UMTS signal is available!

When you get an email via BES, can you read the attachments though?
does it also wirelessly sync your calendar and contacts with BES?

I seem to have it all working but when I restart the tytn, the blackberry service doesn't connect. The config program says 'no connection' (although it was fine right after I installed) Has anyone else seen this and got round it?

Quick config question on BBConnect...
For all those that have this successfully working on a TyTN - did you have to tweak any connection settings on the PPC ?
I've installed BBConnect (2.1.2.16) onto the PPC and BBDesktop (2.1.1.18) onto the PC. Used Activesync and got all my calendar entries over. Now when I come to have the BBC connect wirelessly, it fails to connect and eventually goes into 'Suspended by User' state.
I played around and defined a connection called 'Blackberry' with all the settings 'blackberry.net, rim, password etc..) and can now actually get it to Connect successfully...
The issue now is that no email flows.... in fact nothing flows at all and I can't send a message as it indicates it's a 'malformed message'.
Any ideas ?
I've had Cingular confirm that my data account is set up for 'BlackBerry Connect Unlimited'...
I never had a blackberry before so I'm into new territory here...
Any advice on how to get this working ?
Cheers
Dave

Does anybody knows which is the correct cingular blackberry plan for USA??????

Since some of you appear to have gotten Blackberry Connect working with Cingular on a mobile device I'm hoping you can give me some useful information. I have the service in place from Cingular, and have the understanding that with Blackberry Connect from Cingular I need no other data plan from them. It will cover all of my other data services. This part seems to be working fine. What's not working is the Blackberry Connect software itself. It always gives me "Blocked - Radio In Use". I am wondering if it is because I have a connection set up for "MY ISP" based on Cingulars default installation. If it's supposed to be using Blackberry Connect for data, should I be deleting the MY ISP configuration? Could that be what's keeping the radio in use? I would assume the only thing using the radio should be the Blackberry Connect service since that's the only plan I have.
Help?
Thanks

I get a message that the program cannot determine the type of network and to ensure the radio is on when I try to run Blackberry Connect for Pocket PC on my unlocked HP hw6945. It installed fine from the hosted exe file.
My theory is that the problem is the program is looking for the phone's frequency/band settings in WM5. The HP hides these as it features an automatic band/frequency transition radio. Does anyone know how to unhide WM5's menu and settings for the phone band/frequency?
BTW I have a new 64k Cingular smartcard sim with Blackberry Connect service (verified working with my Blackberry 7100t unlocked).

Hi all !
Was anybody able to run BlackBerry Connect on Cingular 1.31 ROM ?
It was run without any problems for me on 1.34, but does not work on 1.31.
Anybody else with the same problem ?
Regards,
baudy2

I followed HTC TyTN - Replace your blackberry instructions and software installs fine on Cingular 8525. I received system book from BES, but after the 8525 connects, a few minutes latter the Blackberry goes to "Suspended by user" and email is never received. Does anything else need to be setup, ie a different connection in the network connections on the device?
Thanks

saldous said:
When you get an email via BES, can you read the attachments though?
does it also wirelessly sync your calendar and contacts with BES?
Click to expand...
Click to collapse
The Calendar and Contacts works fine!! You need to find the contacts....its the same of BBconnect for Nokia.
But you cant view all the attachments, only excel, word.....
Not read .jpg .mp3 and more.

HP6945 update
I happened to go overseas last week and while there and roaming on O2 I was able to get past the second screen and get the BB Connect to start. However, it would not generate the PIN (status: "pending"). Hoping that once past that obstacle once back on Cingular US I could get further, but no joy.
Right now I'm trying the Xpress Mail product which pushes and syncs calendar and email via a redirector; it seems to be finicky though.

Vodafone connection problems

Folks, please forgive the intrusion of a non-developer, but I come cap in hand for some wise and informed advice -
I want Internet access to browse to my firm's MS Exchange server for browser-based e-mail.
Took delivery by courier of a VF 1605 on Monday, swapped SIM over from old Nokia 6230i and turned it on: no Internet browsing to any site. Eventually, after many calls to customer support got the setup instructions: settings, connections, ISP/add new modem connection, contract Internet, cellular line GPRS,3G, Intranet, Web, Web, Finish.
Still no connection - just an error message: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap settings.... (you get the picture.) And so we go off round the houses again.
VF customer support first thinks it's a SIM problem (old one not compatible with new phone) so delivers a new one. Phone fails to work just the same. I try the new SIM in another new 1605 at a VF shop. Same result - no connection to any Web site. I then download vodafone_settings.cab from here and install it on my phone. Still no change. Same result - Cannot Connect. VF now think the phone is faulty and will swap it when they have stock. But I am not so sure.
Can two 1605s be faulty in the same way or does this smack of general muppetry by me?
With thanks for your patience!
KevinF.

Hi replace intranet with internet.

Many, many thanks
Bri.s -
I have done so and the 1605 now connects. I am so grateful. Many thanks.
KevinF.

BlackBerry Connect problems with latest HTC ship ROM

Hi folks,
I have just got myself an HTC TyTN and found this forum. I have been reading it for
a couple of days and managed to update the ROM on my phone to the latest HTC WWE version
on the wiki.
Loving the phone so far but I cannot get BlackBerry Connect to work.
I am running BlackBerry Connect 2.1.2.54 and using my UK O2 3G SIM which was previously
working great for BBConnect on my Nokia E61, so I know I am OK from the network side of things.
BBConnect installs OK, gives me a PIN OK, but when it tries to connect I get:
"Network Available" followed by
"Data Tunnel Available" followed by
"Not Connected"
I should mention that I am only using BlackBerry Internet Service, not the full-blown
BlackBerry Enterprise Service, so I have not installed the desktop part of the software,
only the client for the mobile.
I even tried to downgrade the ROM to the 1.35 version last night but the 1.35 updater
refused to let me.
Has *anyone* got BBConnect to work on the latest shipping ROM? Anyone have any details
about upcoming new versions of the BBConnect s/w?
Reg hacks?
I would be very grateful for any advice, will post back results.
Thanks,
Charlie.
PS: Is there any way to turn off the green flashing network status LED? It drives me crazy
PPS: If nothing will get BBConnect to work, anyone know of another solution to get my POP3
Yahoo mail pushed to my phone (I am UK based if that matters)?

I would appreciate some help with this same problem, but on Cingular USA.
New 8525, updated AT&T ROM, Cingular's Blackberry Personal data plan.
I was told by RIM they don't support Cingular and 8525, but I see many
users in this forum do have it working.
Have tried various version of BB Connect on my 8525, but they
all point to a blackberry.net IP address that ends in .189.
Some threads say it needs to be .192 for USA - is that my problem?
Thanks for your help !

I had Blackberry working fine on a T-Mobile Vario II, but last month that went back faulty (the dreaded lock-ups) and was replaced with a new unit.
I was unable to connect to Blackberry, getting the same response as Charlie. After much investigation TM were about to exchange the handset again when I received a call from TM saying that there was a known problem with a certain range of IMEI numbers on new handsets that were not able to connect with Blackberry. After checking we found that the IMEI of this new handset fell within the affected range.
I was told that it was a Blackberry problem, and that TM were expecting RIM to issue an update or patch to cure the problem. I decided then to remove the blackberry from my account and use other methods, so haven't pursued it.
So it seems there is a known problem with some HTC handsets, but as usual there's little being done about it!

bbc does not work with the new rom. to roll back, use the sdcard upgrade method in the wiki under rom updating for beginners.
this will take you back to 1.34..... sux.
wes

Can anyone else confirm that Blackberry Connect requires the original ROM?
As the previous poster said, that would sux.
Has anyone else been able to get the following to work?
1. Cingular US
2. Blackberry Connect Client (ver 2.1, not 4.0?) loaded onto 8525, running WM5
3. Get Client to generate a PIM
4. Use "Change Handheld" option on mycingular website to enter the new IMEI and PIN
5. Sucessfully access BIS
Please let me know which version of the 8525 ROM and BB Connect you used.
Thanks for your help!

Here's my setup:
1) Cingular 8525 SIM/CID unlocked (HardSPL 7)
2) Elf's 2.1 Crackberry ROM (WM6) - very nice stable build.
3) BBConnect 4.0.0.67 CAB
4) Cingular Blackberry Tethered Unlimited (both BIS and BES enabled)
Make sure you have a data connection working first.
BBConnect will issue you PIN after you click the Register button - you can see this in the BB Connect utility on your handheld.
You can then use this PIN and your phone IMEI on Cingular's BB site:
http://mycingular.blackberry.com/
Don't forget to download the Service books.
If your company has Outlook Web access for Exchange Server you can avoid BES.
BBConnect only allows 3 email boxes on a non-BB device.
Everything works fine except that the BB Service hogs the wireless connection so that I sometimes have problems with other services require internet connection.
Toss that Cingular ROM (even the latest 2.15 update) - it's worthless and a real headache - very unstable

I'm getting ready to install this, can you explain this comment:
If your company has Outlook Web access for Exchange Server you can avoid BES.

Wmobile Network cards problem fixed?

Hey, i'm currently using WM2003 on an xda2i.
What is exceptionally frustrating is if I want to use wifi internet, I have to to to
Start-> Settings-> Connections-> connections-> advanced and change BOTH drop downs to WORK NETWORK.l If I want to use GPRS internet I have to do the same but select MY ISP in the first drop down. Switching between communication methods is extremely annoying :S
Also, if I connect to GPRS and leave it on it auto disconnects quite quickly, (10-15 mins) and then the phone needs to be reset inorder to reconnect.
My question might seems illy, but can anyone tell me if things work PROPERLY on pater versions of windows mobile and on the blackstone as I've never used anything except WM2003.
Thank you for your help, I WANT this phone.
.........Ib a n e

The problem you describe is not present on my Touch (Elf) so I'm sure it's been fixed by now. In fact, I didn't have the same problem even on my Exec (Universal) three years ago.

Fantastic! thank you for the input. I'm slowly realising how much I am putting up with in my 2i. I love it, but I need a change, and I don't really want an iPhone.
Might sell my SOUL to afford a sim free Touch HD and this was a stumbling block.
Thanks for clearing it up

I'm also just wondering whether I can justify buying SIM-free and a SIM-only contract from O2, against the cost of a phone on contract.
SIM-free for 18 months:
Phone - £500
SIM card - £20 per month (including unlimited mobile web)
Total - £860
On contract for 18 months:
Phone - £100 (guess based on Touch Pro)
Monthly cost - £35 (including unlimited mobile web)
Total - £730
There's a huge difference in cost and I'm not sure I can justify it just to get one today instead of waiting a couple of months until O2 release the Touch HD on contract (assuming they do). But I really really want this phone. (In fact, mainly I really really want to leave Orange and go back to O2, whose network actually works where I live.)
To add further info to your original question, I've set up seven email accounts in my Touch and they check for new mail periodically (some accounts every two hours, some every 30 mins). If I've turned Wi-Fi on then the connection happens through Wi-Fi but if I'm out of range or Wi-Fi is off then the phone will automatically and silently connect to GPRS and check emails that way. I never need to touch anything. Once it's connected to GPRS it stays connected for hours with no problems.
The only slight inconvenience is that to send an email the two connection methods (GPRS and Wi-Fi) have different SMTP requirements. I can't send emails through Orange's SMTP server while connected to a Wi-Fi network, and I can't send through my ISP's SMTP server (through my home Wi-Fi connection for example) when I'm connected to the internet with GPRS. But this isn't a limitation of Windows Mobile; my laptop is just the same. My solution was to set up my own SMTP server through which I can authenticate to send emails regardless of how my devices connect to the Internet.

mm... yes hadn't thought about the SMTP but I have experienced this before. It is a slight annoyance, but a necessary one I guess without setting up your own server.
I'm glad to heard of your good checking experiences with the email.
mmm.... i'm not a fan of buying contract and using contracts. I prefer to try to buy SIM FREE outright, and if possible Avail of a simplicity contract with vodafone, which only requires one month warning to leave.
The reason I choose Vodafone is because O2 block MSN messenger... and I'm unsure about skype (not that I use it a lot, but I don't like being TOLD by my network what I can and can't use.)
I have no idea about vodafone 3g hsdpa reception though, might have to look into it.
Yeh, I swap from northern ireland, to southern ireland frequently, and as I am currently looking for permanent work, I don't know exactly where I'll end up....thus, contracts are not suitable for me right now.
I did see the Touch HD in a swiss shop for about 469 sterling. think it was www.digitec.com
I've emailed them to see how much shipping would be.