how can i know origin of the phone from serial number - Touch HD General

Guys I bought my htc blackstone from a guy here, and I don't know from where he brought it from.
Now there is a rom upgrade, and everytime I enter the serial number into the htc website to download the rom, a messages in red comes up saying the upgrade is not suitable for your device
can anyone tell how can I know from where this guy bought the phone
thanks

i think this means it is a branded htc touch HD and not sim-free so we would of got it on contract (orange if in uk). The htc website will only give you the upgrade file for sim free HD's not branded (orange or so on).

Not so ...
I have an OEM HTC Touch HD, not branded, no contract, sim free phone, and I get exactly the same message as hykhleif.
It all depends on where the unit was originally distributed. For example, if you're unit was supplied originally in Singapore, you CANNOT get any ROM upgrades from the HTC UK site. You have to get the upgrades from the Asian site that handles Singapore.
As far as determining from where the unit was originally supplied, I don't know if the serial number will give you that information.
Peter

hykhleif said:
Guys I bought my htc blackstone from a guy here, and I don't know from where he brought it from.
Now there is a rom upgrade, and everytime I enter the serial number into the htc website to download the rom, a messages in red comes up saying the upgrade is not suitable for your device
can anyone tell how can I know from where this guy bought the phone
thanks
Click to expand...
Click to collapse
rom upgrade can be found in wiki anyhow, and you can use USPL to flash it
Just read up on it and follow guide in wiki or cRaCKwHoRe's guide in my signature

Related

[Q] Newbie question

Hello, this is my first post and I am glad I joined this brilliant community with so many helpful people and resources.
I am getting a Blackstone in the next 24 hours from Orange UK and wanted to ask if the Orange device has the same programs and versions and no difference at all as the retail version (sim free, WWE, etc) that can be bought from other vendors.
And also wanted to know if installing the ROMs that are designed here would do the debranding of the Orange UK device. If the ROMs don't do that - and the Orange HD is different to the retail version - what should I do to debrand my new HD to make it similar to the retail ones? ( I know that flashing them will not unlock the sim).
Thanks.
ezsurfer said:
Hello, this is my first post and I am glad I joined this brilliant community with so many helpful people and resources.
I am getting a Blackstone in the next 24 hours from Orange UK and wanted to ask if the Orange device has the same programs and versions and no difference at all as the retail version (sim free, WWE, etc) that can be bought from other vendors.
And also wanted to know if installing the ROMs that are designed here would do the debranding of the Orange UK device. If the ROMs don't do that - and the Orange HD is different to the retail version - what should I do to debrand my new HD to make it similar to the retail ones? ( I know that flashing them will not unlock the sim).
Thanks.
Click to expand...
Click to collapse
Welcome to XDA-Devs. I am not in the UK so I can't speak specifically about the the Orange HD device. I purchased mine from a retailer which was the HTC Touch HD with no mobile branding. This phone is not sim-locked to a mobile carrier so I can use whichever GSM carrier I so choose.
Typically phones "branded" for companies are cheaper and at a reduced price. Once you flash a ROM however all the Orange software, etc. will be gone. You can flash a shipped WWE HTC ROM version if you like and get all same software that I had on my phone.
Just make sure you have HardSPL on you device before you flash.
I highly recommend you try one of the cooked ROMs on XDA after you play around with your device for a while.
Thanks for your reply.
I was asking about the differences between Orange branded ones and SIM free ones because usually Orange have made changes in the previous original devices the sell and they become very sluggish and take off some factory settings and features.
I read about installing or having the HardSPL and understand that I need to use it and then install or flash a ROM. Just will need some time or advice on which ones to choose to have or at least a preview or some pics of how the device works or looks after each of them.
hello:
welcome to Xda.
i am in US and i got my phone from UK. it is unlocked, unbranded version. it came with europe version stock rom. there is no special software in it. i also tried orange uk version rom. it has exactly same software in europe wwe rom.
so you dont have to worry about the rom. they are the same.
Thanks for the replies.
I just got the HTD HD from Orange UK today and it seems with this model they didn't make any changes to the original OS - at least it looks like it.
I have been reading about SIM unlocking for the HD in another thread and wanted to ask if it is ok to SIM unlock and if it will remain unlocked after using HSPL and ROMs created here. Or should I go for the HardSPL and ROMs first and leave the SIM unlock for last? Also wanted to know which HardSPL and ROMs are the most used or prefered by most people in the forums so I could know which one to go for.
Orange HD
i also have the orange - not so bright - Touch Hd
there is no network branding or software on the handset - luckily for us
ezsurfer said:
T
I have been reading about SIM unlocking for the HD in another thread and wanted to ask if it is ok to SIM unlock and if it will remain unlocked after using HSPL and ROMs created here.
Click to expand...
Click to collapse
Once you SIM unlock it will stay that way. It can't be reversed by flashing another ROM.

I need Serial Number for HTC HD in GULF Area to enable the GPS

Enable GPS on HTC Touch HD
Yesterday I purchased the HTC HD, what a lovely elegant device to deal with, now – for the 3rd. time – I'm facing the ever lasted GPS problem in Egypt as the authorities forbid the use of mobiles with GPS enabled, so companies like Nokia and HTC introduces their GPS mobiles with the GPS Comm. Port disabled.
Any ways, with the help of the Internet and good fellows I was able to solve this problem twice before, the first time was HTC Tytn II one year ago before I sold it and the second time was my beloved N96 two months ago and also the GPS was activated using a different methodology other than the Tytn II.
Is there any way to enable this Comm. Port and start using the GPS?
N.B.
QuickGPS software is not installed, I tried to update the device ROM through HTC site but when I entered my device serial No. I got a message telling me that this software is not downloadable for this device. I faced this situation once before with the N96 and I solve it through a pleasant process, when Nokia locks the mobile for a specific carrier or disable a specific feature, it does so through the firmware. And to prevent people from just updating their phone's firmware and bypass the lock, Nokia assigns "Product Codes" to each "version" of the phone. So in our case, the N96 phone that's sold in Egypt is the same as the N96 that's sold in let's say UAE except for the product code. This way, Nokia PC suite and firmware updater knows which flavor of the phone it's handling and can apply the appropriate firmware update.
The method I followed tricks the phone into thinking that it's from another region, thus enabling the firmware updater to apply a firmware with unlocked GPS.
My phone data are as follows:
ROM version: 1.14.485.1 (24011)WWE
ROM date: 17/11/2008
Radio version: 1.09.25.14
Protocol version: 52.49a.25.26U
Flash HardSPL to your Touch HD. <- Mandatory, must be done
Download and flash a stock WWE ROM from any region other then Egypt. (Blackstone Wiki)
Thank you
NotATreoFan said:
Flash HardSPL to your Touch HD. <- Mandatory, must be done
Download and flash a stock WWE ROM from any region other then Egypt. (Blackstone Wiki)
Click to expand...
Click to collapse
Thank you NotATreofan, I know this way, but i need the serial of the Gulf area which will provide me with the Official Arabic ROM from the below site
http://www.htc.com/mea-en/SupportViewNews.aspx?dl_id=471&news_id=33
fadimck said:
Thank you NotATreofan, I know this way, but i need the serial of the Gulf area which will provide me with the Official Arabic ROM from the below site
http://www.htc.com/mea-en/SupportViewNews.aspx?dl_id=471&news_id=33
Click to expand...
Click to collapse
Check the Wiki link I provided. Under "WWE + ARA - WWE + Arabic" you will find an Arabic ROM.
NotATreoFan said:
Check the Wiki link I provided. Under "WWE + ARA - WWE + Arabic" you will find an Arabic ROM.
Click to expand...
Click to collapse
Does the arabic rom work for HTC fuze? If not, Do you have any arabic Rom for the HTC fuze? The one from offcial website does not accept my SN.
littlerocker33 said:
Does the arabic rom work for HTC fuze? If not, Do you have any arabic Rom for the HTC fuze? The one from offcial website does not accept my SN.
Click to expand...
Click to collapse
As long as you flash HardSPL first, you can flash any Raphael ROM to the Fuze.
fadimck
It looks like you are in Egypt and HTC has released a rom that we don't heve in our collection:
HTC Touch HD ROM Upgrade (MEA-Egypt)
Release Date: 2009-04-17 Category: ROM Upgrade
http://www.htc.com/mea-en/SupportDownload.aspx?p_id=179&cat=2&dl_id=543
Do you have a vaild Seriral for this rom and if so can you PM Me with it.
I will adapt it (as in change it and then post the rom)
Thanks
Egypt Removes the Ban on Consumer GPS
Looks like things have changed very recently, and Egypt is now allowing consumer grade GPS.
http://www.pocketgpsworld.com/Egypt-Removes-the-Ban-on-Consumer-GPS-25.php
http://www.gpsbusinessnews.com/Egypt-lifts-ban-on-GPS_a1463.html
Well on the quest to work out what S/N would work to download
HTC Touch HD ROM Upgrade (MEA-Egypt) Release Date: 2009-04-17
the new rom of the following site
http://www.htc.com/mea-en/SupportDownload.aspx?p_id=179&cat=2&dl_id=543
I tried
HT841KD01000, 2000, 3000, 4000, 5000, 6000. 7000, 8000, 9000
HT842KD01000
HT843KD01000
HT844KD01000
HT845KD01000
HT846KD01000
HT847KD01000
HT848KD01000
HT849KD01000
HT840KD01000
It would help if somebody with an MEA-Egypt device would help the comunity out by giving us a hint about what the S/N looks like.
Somebody was nice enough to post a S/N of Hong Kong Rom
I tried a few combinations and they to don't work
HT850KD11000 2000, 3000, 4000, 5000, 6000. 7000, 8000, 9000
HT850KD21000 ......
HT850KD31000 ...
HT850KD41000
HT850KD51000
HT850KD61000
HT850KD71000
HT850KD81000
HT850KD91000
Thank you guys, I already sold the phone now in order to be able to buy Pro 2 and I was lucky as I bought it for 5,600EGP last December, and I sold it since 3 weeks for 5,000EGP. today it worth 5,000EGP brand new with GPS enabled.....
really I was lucky....
NotATreoFan said:
As long as you flash HardSPL first, you can flash any Raphael ROM to the Fuze.
Click to expand...
Click to collapse
Thank you my friend
Find below my serial number HT849KD25081
Location is Egypt
GPS enabled
fadimck said:
Find below my serial number HT849KD25081
Location is Egypt
GPS enabled
Click to expand...
Click to collapse
thanks a lot

Trying to get Orange UK to give me NEW Rom update

As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
MOD EDIT HDUser
Changed the title to reflect better the subject matter
End MOD EDIT
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
Bit outdated mate. Dated 7th April 2009. Looks most likely like version 1.56 which has been incorporated into a lot of WM6.1 roms. However newer releases including 1.57 & 1.59 have been released. Latest cooked roms already include either 1.57 or 1.59
Shipped roms can be found in wiki here mate
not in date ?
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
serail
BTW My serial is HT849KD09700 ...
dgattenb said:
BTW My serial is HT849KD09700 ...
Click to expand...
Click to collapse
You can download same shipped rom from wiki no problem. I provided link in previous post.
dgattenb said:
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
Click to expand...
Click to collapse
If your phone if orange branded then this is the reason why HTC says the firmware update is not for your phone.
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
My new Touch HD came last week with this ROM on it - it's on T-Mobile but SIM unlocked. very stable, no major problems other than the fact I could do with a better radio support since the T-Mobile coverage where I am is lousy, but the Touch is still worse than my SonyEricsson W950i.
Will 1.57 or 1.59 ROMs help on the radio side ?
answer from HTC
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :3539xxxxxxxxxx Part Number :99HHCxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
Im asking orange now for more infomation
Please let us know how Orange responds. I too would like to try a new ROM update on my Orange TOuch HD.
Jack
I just changed the title to refelct the subject mater better.
You are facing the same problem as most of us which is why this site is loved so much.
In my case I have 1.14 German rom sold by sunrise.
My S/N also does not work on the 1.56 shipped roms from HTC.
They will also not sell me a WWE version of Blackstone.
So the only choice I have is to USPL / HSPL the device and get myself either a cooked or shiiped rom.
Now I am lucky as the branding of the device (flash screen, ect) is on no intrest to me, on top of that Sunrise gives me no add on Cabs that I need or even want.
My aprroaching sunrise has got me no were.
My hope is that you might get somewere and that we might beable to get a shipped rom that we can add to our collection.
Good luck
slightly off topic, but what is the difference between the WWE and European versions of the ROM available on the Wiki ? I'm currently on WWE 1.56 (T-Mobile UK) and have upgraded the radio from 1.13 to 1.14 without any effect. Wondering if the Europe version is any different, also wondering if it would help any of you locked onto Orange ?
no responce from orange
No responce from orange yet , will keep you guys upto date , chnaging the radio wont work on the Orange ROM , in the forum there are loads of folk who have kiled there phone and had to go back to " factory " settings .
I have written a letter of complaint to orange as they have said that there are no plans to release any updated ROM versions in the future. I await a call from orange complaints department. Im not expecting anything. If you put a non-orange ROM on your phone then you void your warranty. Great service me thinks not!
This is the latest rom from orange. check this post:
http://forum.xda-developers.com/showthread.php?t=517803
still nothign
still nothing from orange, I cant see wht orange wont " upgrade " the rom , even HTC this fixes certain problems... I will ask them again and get back to you ..
This reminds me so much of a past experience I had with a phone network company. Yes it maybe Orange!!!
Same thing as you I wrote and wrote. In the end I got so fed up I upgraded with a custom rom that suited my needs. I DID however take note that by doing a custom rom/radio upgrade screwed the warrenty...HOWEVER I read on xda dev many threads on backing up the original rom along (and more importantly) HOW TO downgrade back incase the phone needed replacing via the Networks Warrenty.
Orange IMHO are the best network out there for many reasons. But I guess they are of the opinion, that as the rom that come with it works without too many customers complaining, then they won't and need not offer an update.
For the record. I updated to Miri v12 and have followed this rom genious for months. My Blackstone runs like a bullet from a gun, and is as reliable as I want. Everything works on it and I now know exactly HOW to downgrade the phone should it happen to go wrong and need to be shipped back to Orange for replacement....or repair.
Read....read and read some more...and you'll end up loving you Blackstone more than you would have.
I have just spoken to customer support. They are now saying that the first year of warranty is with HTC and that in her opinion they would not void the warranty if you install the official rom, even though HTC say the ROM upgrade is not compatible !?!
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
mwaldi3 said:
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
Click to expand...
Click to collapse
may be worth checking my posts at the end of the "Dummys guide...." in the ROM section and adding your voice
Cool thanks will do

Where can I buy NCK code to sim-unlock HERO from Orange Spain?

Where can I buy NCK code to sim-unlock HERO from Orange Spain? I was told that from this country and operator it is very difficult to buy correct code
It used to be difficult. However the new Orange specific ROM available on HTC's website is reported to solve that problem. It works for UK Orange phones but not sure on Spansih ones - but when you enter your serial number HTC will tell you - it will only allow a download if the ROM is compatable.
If you can download it instal the new ROM and then buy an unlock code from any of the online providers. A quick search of these forums should find you lots of recomendations of different people selling them.
thank you, man
I had the last version in my Hero, so the code I ordered, was accepted

HD mini HTC official ROM upgrade.....help please

Hi,
Can anyone please help.
After recently damaging my HD2 beyond repair (uninsured), I have been given an HD mini to last me until my contract expires. Unfortunately it has some issues as, although unlocked, it still carries many of the branded restrictions. I have downloaded the HTC HD mini Rom upgrade but on trying to install I'm getting the error message of invalid vendor (O2). I presume I need to install HSPL before the phone will accept the Rom update. Can anyone please provide a link to HD mini HSPL, or offer any other help (The current spl version is: 1.10.0000)
Cheers..............Brian
Consult the company who issued you the phone. Ask them what version of ROM is allowed in this unit.
As I said, I have been loaned this phone that has been "unblocked" from O2, (the vendor) There's no point in contacting them as I am pretty damn sure they would only be interested in providing another O2 Rom if indeed they would offer any support. I just want to upgrade to the latest HTC Rom and need a little bit of extra help getting there. Any links to an HD mini Hard SPL please.
i got my HD mini from vodafone and it came 'unlocked' and ive upgraded to the latest rom from htc HTC ROM
jezzasin said:
i got my HD mini from vodafone and it came 'unlocked' and ive upgraded to the latest rom from htc
Click to expand...
Click to collapse
Well, that helps!!!!
As I said, I HAVE downloaded and tried to flash the latest official HTC Rom upgrade,from the official HTC support site. It gets as far as the blue/red/green screen and then an error message "invalid vendor" (O2). I believe I just need to pre install a Hard SPL first but just need to know where to find the file!
Cheers........Brian
there is no Hard SPL yet for mini,afaik...
Cheers guys, looks like I've come to a dead end.
Thanks for your time and comments
Cheers....Brian

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