Cracked Screen (pics included) - Touch HD General

Guys Guys im sooooo upset.. I dropped my phone and cracked the LCD screen.
http://img232.imageshack.us/gal.php?g=screen1w.jpg
The phone thankfully still works and functions fine.. but i aint got a clue what to do... a quick search on here and on google revealed two components... the LCD screen and the digitizer.. Now im even more confused. Which one would i need? or shall i replace both? Is it possible to do it yourself or would you guys recommend a specialist? (details welcomed)
What can i do???
Many thanks

Dualster said:
Guys Guys im sooooo upset.. I dropped my phone and cracked the LCD screen.
http://img232.imageshack.us/gal.php?g=screen1w.jpg
The phone thankfully still works and functions fine.. but i aint got a clue what to do... a quick search on here and on google revealed two components... the LCD screen and the digitizer.. Now im even more confused. Which one would i need? or shall i replace both? Is it possible to do it yourself or would you guys recommend a specialist? (details welcomed)
What can i do???
Many thanks
Click to expand...
Click to collapse
Outch! I feel your pain! :/
There are two threads that could interest you:
http://forum.xda-developers.com/showthread.php?t=462102&highlight=replace+screen
http://forum.xda-developers.com/showthread.php?t=467733&highlight=replace+screen
Good luck!

Hi. Ouch, it's not look bad :]
If lcd screen is not spilled(fuzzy,black dot's etc.) u need only front case
I see only broken window shield, digitizer work fine ?
btw. My HD droped from my bed(high frame) when i sleeping ;/ (Hah don't watching movies in bed maybe you save your HD )
I have only small stretch near 5mpix camera on the allu cam case.

I was walking on the stairs at the third floor when it dropped out of my pocket. It fellt all the way to the ground, at least 10 to 15 meters. My touch screen & lcd are both broken but I'm surprised it's not total loss.
Still .. sad.

Related

I hate my luck - 2nd Broken Co-ax

Ever get that feeling that someone doesn't like you?
Just now after taking a picture of the keyboard membrane my universals Co-ax cable decided to break, for the second time since I got it in late November
unlike last time though it's not completely broken, the screen only works when the display is twisted (see video), I'm wondering how long it will last like that though
anyone know where i can get a replacement cheap or has a broken universal that I can buy for spares?
thanks
Midget_1990 said:
Ever get that feeling that someone doesn't like you?
Just now after taking a picture of the keyboard membrane my universals Co-ax cable decided to break, for the second time since I got it in late November
unlike last time though it's not completely broken, the screen only works when the display is twisted (see video), I'm wondering how long it will last like that though
anyone know where i can get a replacement cheap or has a broken universal that I can buy for spares?
thanks
Click to expand...
Click to collapse
What the heck are you doing to it??
(swinging from the lid ) )
Bad luck chap
hi midget,
sorry for your bad luck. I have one universal with broken screen. everything else working fine including phone and touch screen. I am in London uk. PM me if it helps.
THX
Joshi
is the screen cracked? or just not displaying anything. if it's the screen thats cracked i would be interested
NO screen not cracked just don't show anything. You can heard the sound when you click on screen.
THX
tinojoshi said:
NO screen not cracked just don't show anything. You can heard the sound when you click on screen.
THX
Click to expand...
Click to collapse
sounds like the same part is broken then... wont be much use

Pressure damage to screen, resulting in white marks!

I'm fearing the worst, but I thought I'd come and see if anyone had the same problem or a possible fix...
Basically a few times I have absent mindedly put my phone in my back pocket and then sat on it! The screen has not broken or cracked, however when I have removed it from my pocket there is a dark black mark that gradually grows smaller and then disappears. I thought nothing more of it until the phone was rebooting the next time, when I noticed on the brilliant white HTC loading screen a small white spot. As I mentioned before, I've accidentally done this a few times and now have a number of these white spots that are only noticeable when the screen is white.
Is anyone familiar with this issue? And more importantly is it fixable?
cheers
ClownShoes
if it's LCD screen, could be permanent... I dunno.
could be damaged lcd
lucky u havnt cracked it when sitting on it like what i did to my ipod. but on my old omnia i also have bright white spot on the screen
I had the same problem and I think is not because of you sat on it. I got it too but without miss treat the phone, so I went to HTC and they changed a new lcd for me.
i have the same marks on my bootscreen also thought it comes from pressure..
If it is the LCD that is damaged, does anyone know if it will be expensive to get replaced? I've just bought the Galaxy S and this is killing my chances of selling my HD2 for much
ClownShoes said:
If it is the LCD that is damaged, does anyone know if it will be expensive to get replaced? I've just bought the Galaxy S and this is killing my chances of selling my HD2 for much
Click to expand...
Click to collapse
depends on how you define "expensive".
yea, LCD is one of the most expensive components of a phone, I'm afraid.
Pressure damage
Yo Peeps
Same happened to mine. Back pocket idiocy.
I fly quite often and when the plane reaches 30000 feet the mark disappears completely. I tried opening mine but I't not worth the risk since the screen still works perfectly (touch as well) and I live in South Africa where the HD2 is barely available (I bought mine in Germany). Also when you twist the screen the mark grows/shrinks.
If anyone finds some smart solution please post. Although the phone works perfectly it's rather sad to have such a beautiful screen stained.
Ive also got this problem. I've had it for the last 2 months. I can only notice it on white screens and its barely noticable then. I can't be bothered sending it off because its so mild. I keep my phone in my front pocket and im miffed as to how it happened though.
JudicatorDex said:
I fly quite often and when the plane reaches 30000 feet the mark disappears completely.
Click to expand...
Click to collapse
There's a smart solution!
ive also got 2 white spots and its visible in white background.
Never dropped it or sat on it.
Its always taken care of and kept in leather case.
Like above poster, i cant be bothered sending it back as im fromi australia and bought it from Handtec UK.
i also have 3 white spots visible on white screens... its really anoying seing this white spots...
I had it on mine too!They replaced the LCD.I've waited 1 mounth.
Damaged
HTC state that my phone is damaged and I have to pay for repair
HTC want £178.68 to replace the MB and send it back to me.
I haven't paid yet as I spent £500 on the phone when it was launched.
When you pay that much you look after it.
It's in my jeans front pocket ( not tight ) most of the time, on a glass bedside table when home and if I take it into the bathroom I wrap it in a towel to ensure no moisture damage.
Look at my phone screen ( image was taken on a webcam not good quality )
The screen was like this from as early as I can remember but put up with it until now.
I have the same problem as U guys. those spots really annoy me. If you find out how to fix it it would be awesome. I woluld send it to htc but i bought mine on polish ebay and i found out that its blocked in uk (report as stolen and sell) i have got a buying proof but i dont know they will accept this. what you guys think?
Hello!
I have the same problems. A few white marks on the screen. I don't have warranty and i hope's to fix that problem by myself.If anyone have an answer please post it!!! Tnx guys, this is my first message on this forum.
Have the same.. It actually seems like the backlight led underneath the spot (on the bottom of the screen) is actually brighter than the rest..
I also started noticing a white spot on the middle of my screen as of a month now. Had the phone as of november last year, and really, this annoys me.
Nothing bad happened to my phone.
Does anyone know whether this is covered by warranty or not? I'd say once more white spots appear something must be wrong in the design/hardware of the phone and HTC should fix it. For free.
isnt it a dead pixel or something ?
like with computer/tv screens.
and a lcd screen with digitizer inc shipping costs something like 87 euro.
its pretty easy to replace by yourself if you use the step by step movie from HTC
ive done it last week and was working again in 20 minutes
(screen cracked btw)
Where do you buy the LCD screen with digitizer? Because now I have white spot marks + my touchscreen isn't even working. I think my digitizer is broken..
i have bought mine on ebay.com
most of them comming from hongkong , its not listed anymore in my ebay account because i bought it more then 60 days ago.
i know i was lazy to fit it earlyer haha
htc hd2 screen or htc hd2 lcd etc
you will find them, just watch for the shipping costs.
they have a custom to rip you off with it
goodluck

[Q] broken screen

whats up everybody got a new/used droid 2 today but it has a broken screen. the touch screen is still very responsive but the glass screen itself is broken or cracked. called motorola today they said itll be 110 bucks. anybody know of different places or suggestions? thanks
kp432 said:
whats up everybody got a new/used droid 2 today but it has a broken screen. the touch screen is still very responsive but the glass screen itself is broken or cracked. called motorola today they said itll be 110 bucks. anybody know of different places or suggestions? thanks
Click to expand...
Click to collapse
here's the Droid 2 tear down:http://www.ifixit.com/Teardown/Motorola-Droid-2-Teardown/3502/1 and there's a place selling lcd screens:http://www.globaldirectparts.com/Motorola-A955-Droid-2-LCD-p/mot1037490.htm (if this isn't okay to post mods take it down).
if you are careful you can fix-it for about $70.
EDIT: just realized the website will only let you buy a minimum of two lcd screens.
WOW! thanks for the info but thats looks a little to complicated for me. i would like to try but dont want to risk anything. (just came from eris) so pretty excited about a senceless phone especially with a 1ghz processor STOCK!. but thanks
kp432 said:
WOW! thanks for the info but thats looks a little to complicated for me. i would like to try but dont want to risk anything. (just came from eris) so pretty excited about a senceless phone especially with a 1ghz processor STOCK!. but thanks
Click to expand...
Click to collapse
Maybe you have a friend who's good with computers that could fix it for you. It shouldn't be too hard you just have to take it step by step and use only the amount of force needed to open the phone up.

[Q] Touch screen not responding !

hey friends , my hd2 was working very well untill touch screen stopped responding to any touch .. i haven't dropped nor damaged it anyway , it just happened suddenly ..
i found someone said it may be digitizer ribbon related proplem so i did what he advised :
[ Press the top of the red button (when pushing on the top your pushing the ribbon).
Press the bottom of the red button thus releasing the stress on the ribbon.
Press the green button. ]
i got it working for sometime then after i press on the red key it stop working again ..
please can anyone help me to fix this proplem .. ?
I got the same problem
Hi guys,
I have the same problem with my LEO 512, each time I try to reboot the device (Long pressing the power button) the touch screen hangs, but the buttons working properly, and whenever I activate the device by pressing the power button, or rejecting a call with it also the screen hangs.
I think there is a short circuit between the power button and the screen.
Anyone has any idea what to do to fix this issue???
Thanks
good day, unfortunately is a defect hd2 the only thing to do is send it in for service or replace the touch, have just made my warranty is also changing the screen and putting touch screen no longer equal to the original but different. the screen much more crisp and bright and the touch with a stunning response
mmaaggss said:
good day, unfortunately is a defect hd2 the only thing to do is send it in for service or replace the touch, have just made my warranty is also changing the screen and putting touch screen no longer equal to the original but different. the screen much more crisp and bright and the touch with a stunning response
Click to expand...
Click to collapse
I agree with you, I already sent it to HTC service yesterday, and first thing came to his mind that they would replace the "screen" or the touch or "both" , but he will check the power button problem first.
By the way, I got link (unfortunately I will not be able to submit it as I'm still new to the forum) this would help you. It is in the "Touch screen won't work" under the "General HTC HD2 discussion" in "HTCHD2forum(.com)"...
Thanks
John.Massiass said:
I agree with you, I already sent it to HTC service yesterday, and first thing came to his mind that they would replace the "screen" or the touch or "both" , but he will check the power button problem first.
By the way, I got link (unfortunately I will not be able to submit it as I'm still new to the forum) this would help you. It is in the "Touch screen won't work" under the "General HTC HD2 discussion" in "HTCHD2forum(.com)"...
Thanks
Click to expand...
Click to collapse
hey john , to which HTC branch you sent ?!
did he tell you that he can replace the digitizer only ?!!
& what about the cost ?!
also what is the important info. i can find in this forum ?
This is a common problem with the 512 HD2's. I have found that although some temporary fixes do help, such as using only the green button to wake the screen, and holding certain parts of the screen while pressing others do work in a pinch, but only a digitizer replacement will fix it permanently. The replacement digitizers are much better, and do not have the bug. Replacing the LCD with the newer one results in a much nicer picture.
Both of these parts can be found on eBay, and there are teardown videos on youtube to tell you how to replace them, saving you a fairly large amount of money if you are no longer under warranty.
needo said:
hey john , to which HTC branch you sent ?!
did he tell you that he can replace the digitizer only ?!!
& what about the cost ?!
also what is the important info. i can find in this forum ?
Click to expand...
Click to collapse
Hi Needo,
I went to El Mohandeseen branch (Jovi Tronix), they have already replied me that they will have to replace the whole LCD screen with the digitizer, costing about 1,400 EGP (232$) which was a total loss for me .
Of course I refused, but thanks to "Cappii" who posted after you, I found the LCD screen with the digitzer in "ebay" which would cost about 475 EGP (78.5$) using "Edfa3ly.com service"!!!
A big thanks to you "Cappii"
I'm thinking of going to "Abd El Azeez street" first and check how much would it cost (if applicable), it would be faster than waiting for 2 to 4 weeks till I get the LCD screen from the US.
Wish you best of luck.
John.Massiass said:
Of course I refused, but thanks to "Cappii" who posted after you, I found the LCD screen with the digitzer in "ebay" which would cost about 475 EGP (78.5$) using "Edfa3ly.com service"!!!
A big thanks to you "Cappii"
Wish you best of luck.
Click to expand...
Click to collapse
Anytime. If you do the repair yourself, make sure that you pay .attention to the connectors on the bottom of the main board. There are a few that are a little tricky. Overall, it's not an easy phone to repair, but it's a lot easier than iPhone 4's or HTC Arias.
cappii said:
Anytime. If you do the repair yourself, make sure that you pay .attention to the connectors on the bottom of the main board. There are a few that are a little tricky. Overall, it's not an easy phone to repair, but it's a lot easier than iPhone 4's or HTC Arias.
Click to expand...
Click to collapse
Yes, I've watched how to disassemble and replace the touch screen videos on you tube before, I noticed that it is very complicated and tricky, but I like this kind of stuff, any way.
cappii said:
This is a common problem with the 512 HD2's. I have found that although some temporary fixes do help, such as using only the green button to wake the screen, and holding certain parts of the screen while pressing others do work in a pinch, but only a digitizer replacement will fix it permanently. The replacement digitizers are much better, and do not have the bug. Replacing the LCD with the newer one results in a much nicer picture.
Both of these parts can be found on eBay, and there are teardown videos on youtube to tell you how to replace them, saving you a fairly large amount of money if you are no longer under warranty.
Click to expand...
Click to collapse
Thanks cappii for your help , i think i'll do that ..
John.Massiass said:
Hi Needo,
I went to El Mohandeseen branch (Jovi Tronix), they have already replied me that they will have to replace the whole LCD screen with the digitizer, costing about 1,400 EGP (232$) which was a total loss for me .
Of course I refused, but thanks to "Cappii" who posted after you, I found the LCD screen with the digitzer in "ebay" which would cost about 475 EGP (78.5$) using "Edfa3ly.com service"!!!
I'm thinking of going to "Abd El Azeez street" first and check how much would it cost (if applicable), it would be faster than waiting for 2 to 4 weeks till I get the LCD screen from the US.
Wish you best of luck.
Click to expand...
Click to collapse
Thanks too much john , it's really great idea to use (edfa3ly.com) ..
also i've found someone can fix it for about 500 L.E (may be 400), they say he is expert with HTC & iPhone devices ..
if i repaired it myself , it will cost me about 300 L.E only , but with some risk as i heard that separating digitizer from touch screen can break it !
also i'll have to wait for about 2 or 3 weeks ..
i'm not sure about what i should do ..
what do you think ?!
& what will you do & why will you change LCD (i think the proplem is just related to digitizer ) & did you found it in " abd el aziz " ?!
& Thanks in advance sir
needo said:
Thanks cappii for your help , i think i'll do that ..
Thanks too much john , it's really great idea to use (edfa3ly.com) ..
also i've found someone can fix it for about 500 L.E (may be 400), they say he is expert with HTC & iPhone devices ..
if i repaired it myself , it will cost me about 300 L.E only , but with some risk as i heard that separating digitizer from touch screen can break it !
also i'll have to wait for about 2 or 3 weeks ..
i'm not sure about what i should do ..
what do you think ?!
& what will you do & why will you change LCD (i think the proplem is just related to digitizer ) & did you found it in " abd el aziz " ?!
& Thanks in advance sir
Click to expand...
Click to collapse
Hey Needo, What's up?
I didn't go yet to "Abdel Azeez street" but I'm willing to.
I prefer to have someone fix it for me; as it will be with less risk. But there is an advantage regarding getting the stuff from the US that you know they are brand new, not used.
I'm not expert in the hardware stuff, but this is the feedback I got from HTC that the whole LCD should be changed; this is why I need someone else to check it.
Could you please tell me more about this one you found, who can handle the HTC and I Phone???
Thanks my friend and wish you fix your phone soon (so do I )
Best regards,
John
+20 100 1777 053
John.Massiass said:
Hey Needo, What's up?
I didn't go yet to "Abdel Azeez street" but I'm willing to.
I prefer to have someone fix it for me; as it will be with less risk. But there is an advantage regarding getting the stuff from the US that you know they are brand new, not used.
I'm not expert in the hardware stuff, but this is the feedback I got from HTC that the whole LCD should be changed; this is why I need someone else to check it.
Could you please tell me more about this one you found, who can handle the HTC and I Phone???
Thanks my friend and wish you fix your phone soon (so do I )
Best regards,
John
+20 100 1777 053
Click to expand...
Click to collapse
Hi needo, please tell me more about this guy you found who is fixing htc devices.
Thanks
cappii said:
Anytime. If you do the repair yourself, make sure that you pay .attention to the connectors on the bottom of the main board. There are a few that are a little tricky. Overall, it's not an easy phone to repair, but it's a lot easier than iPhone 4's or HTC Arias.
Click to expand...
Click to collapse
I replaced the screen on my i4 2 times. I think fixing a HD2 is a much bigger PITA
John.Massiass said:
Hey Needo, What's up?
I didn't go yet to "Abdel Azeez street" but I'm willing to.
I prefer to have someone fix it for me; as it will be with less risk. But there is an advantage regarding getting the stuff from the US that you know they are brand new, not used.
I'm not expert in the hardware stuff, but this is the feedback I got from HTC that the whole LCD should be changed; this is why I need someone else to check it.
Could you please tell me more about this one you found, who can handle the HTC and I Phone???
Thanks my friend and wish you fix your phone soon (so do I )
Best regards,
John
+20 100 1777 053
Click to expand...
Click to collapse
sorry for being late in reply john ,
i sent it to this guy in " el srag mall " in shop called " Win Mac " he told me that he will change touch ( digitizer ) for 500 L.E in 2 days & he did it .. after i recieved it , it was working fairly good , but not like before .. then i tried to install WP7 , when it booted to welcome screen , found that i've no touch at all ..
returned back to WM 6.5 touch screen working , but not very properly .. tried to install NAND Android it gave me strange line of no.s & stuck at GO GO GO when i try to enter CWM ...
tried to boot into SD android Build , i got the same problem ..
so i decided to install WP7 again & sent it to him & told him about the problem , he told me to leave it & he'll fix it .. after 4 days i went to him & he told me that he tried to change digitizer for 2 times , but it's not working properly (in the best case , only the lower half of the screen got working) so he'll change LCD also ( the strange thing that he told me that i won't bey for that !!! & he will take my LCD instead ) ..
really i don't know if i should believe in what he say or not , but anyway i've nothing to do .. i'll wait to see what will he do !
what do you think ?!
Just wanted to chime in. I have heard various reports of having to change both the LCD and touch, although on my personal experience, the touch seems to fix it. Now, separating the LCD from the touch is a fairly simple process. Once the boards are removed, turn the unit over so that the touch and lcd are up. Heat the touch with a good hair dryer for about 3 minutes, and slowly lift with a plastic separator while its still very hot. Lift from the top, not the bottom.
There is a lot of tape on the bottomod the LCD. Heat LCD with the hair dryer, and slowly lift, keeping the frame flat on a table. If the frame warps, it will be next to impossible to reseat the touch and LCD. Make sure it stays flat.
Take your time and pay attention to all the wires. Take pics to reference where everything is. There is little to no tolerence for error on the rebuild.
I got it fixed
cappii said:
Just wanted to chime in. I have heard various reports of having to change both the LCD and touch, although on my personal experience, the touch seems to fix it. Now, separating the LCD from the touch is a fairly simple process. Once the boards are removed, turn the unit over so that the touch and lcd are up. Heat the touch with a good hair dryer for about 3 minutes, and slowly lift with a plastic separator while its still very hot. Lift from the top, not the bottom.
There is a lot of tape on the bottomod the LCD. Heat LCD with the hair dryer, and slowly lift, keeping the frame flat on a table. If the frame warps, it will be next to impossible to reseat the touch and LCD. Make sure it stays flat.
Take your time and pay attention to all the wires. Take pics to reference where everything is. There is little to no tolerence for error on the rebuild.
Click to expand...
Click to collapse
Thanks Cappii, I already have seen that and I assure you, it's a very complicated and delicate process which needs much accuracy.
needo said:
sorry for being late in reply john ,
i sent it to this guy in " el srag mall " in shop called " Win Mac " he told me that he will change touch ( digitizer ) for 500 L.E in 2 days & he did it .. after i recieved it , it was working fairly good , but not like before .. then i tried to install WP7 , when it booted to welcome screen , found that i've no touch at all ..
returned back to WM 6.5 touch screen working , but not very properly .. tried to install NAND Android it gave me strange line of no.s & stuck at GO GO GO when i try to enter CWM ...
tried to boot into SD android Build , i got the same problem ..
so i decided to install WP7 again & sent it to him & told him about the problem , he told me to leave it & he'll fix it .. after 4 days i went to him & he told me that he tried to change digitizer for 2 times , but it's not working properly (in the best case , only the lower half of the screen got working) so he'll change LCD also ( the strange thing that he told me that i won't bey for that !!! & he will take my LCD instead ) ..
really i don't know if i should believe in what he say or not , but anyway i've nothing to do .. i'll wait to see what will he do !
what do you think ?!
Click to expand...
Click to collapse
Hey Needo, I'm sorry for hearing that about your phone, I wish that it would be recovered soon, and this guy would be as honest as he said. I feel that he sensed that it's his fault to break the LCD. Anyways I wish that it would be fixed by now.
About me, I went to "Abdel Azeez street", hoping to find someone who might know something about this device, and you know what, I found that many people there already working with experience in Iphone and HD2. And I found that they fix it while you are with them to make sure that they don't cheat you, or fix it with used spare parts. For me, I found that guy who changed the touch in front of me with a new sealed one, it was a process of about 3 interesting hours, which cost me 550 EGP (91$). Of course it wasn't in the best quality as there are some dust between the LCD and the touch screen, and there is some light coming out from the bottom of the phone between the frame and the touch, but I consider them as minor losses . It's working perfectly now at last.
If you ever wanted his contact, I would be glad to forward it to you anytime.
cheers.

[Q] Broken screen.. what to do?

Hi all,
this morning I left my tablet at home and when I come back found it with broken glass (I think tmy little brother dropped it, but he doesn't confess)..
Sometimes touch works, more often not.
However.. What can I do? I read that some lcd are not glued properly, and it could be my case, because on the left it's a bit lifted on the center.
In your experience, is there hope that it can be repaired for free?
And if not, where can I find replacement (I only found this: http://www.powerbookmedic.com/Google-Nexus-7-LCD-and-Digitizer-Assembly-p-22606.html , but it isn't available)?
Thank you!
sooooo sad! :/
Pictures of damage: http://imgur.com/a/E7Rkf
diaSalvatore said:
Hi all,
this morning I left my tablet at home and when I come back found it with broken glass (I think tmy little brother dropped it, but he doesn't confess)..
Sometimes touch works, more often not.
However.. What can I do? I read that some lcd are not glued properly, and it could be my case, because on the left it's a bit lifted on the center.
In your experience, is there hope that it can be repaired for free?
And if not, where can I find replacement (I only found this: http://www.powerbookmedic.com/Google-Nexus-7-LCD-and-Digitizer-Assembly-p-22606.html , but it isn't available)?
Thank you!
sooooo sad! :/
Pictures of damage: http://imgur.com/a/E7Rkf
Click to expand...
Click to collapse
At this moment you have Two Options..
1. Sell it on Ebay for Parts you probably get about 50 to 100 at most.
2. Pack it up and store it away in a closet and forget about it. Until the Screens are being sold as parts.
the reason for both options is due to Asus not selling the LCD/Glass at the moment as a Part.
they are still manufacturing the Nexus 7 and soon will be making the Nexus 7 with 3g capability.
so there biggest priority at the moment is to keep making them.
you can send it in for repair with Asus but it will cost you about $160.00 just to get it repaired.
not to mention how much it going to cost you to ship it to them.
is the device frame cracked or damaged broken is the back scuffed or cracked .. Does it look like its been dropped. IS THE Crack on the left side. CAN You post pictures. Answer the above and give some pics and more info..
i know you do not really know for sure .one more question was it moved can you tell for sure rather someone was using it or not ?
If you really feel it cracked laying where you left it . Without anyone touching it . CALL GOOGLE PLAY.. But please do not be dishonest . There is a issue with the screen lift cracking and becoming unresponsive . as well as backlight flashing issues..
Looking forword to seeing pics and more info

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