Telenav server connection problems - G1 General

My wife and I both got Telenav a few days ago and so far we really like it, but we've been hit on more than one occasion already where it refuses to calculate directions and just errors out with a "cannot connect to server" message. It appears to be a problem on Telenav's end, since it hits both our phones at the same time and system reboots don't help (only waiting an arbitrary amount of time, like 30 minutes, can resolve the issue).
Has anybody else experienced this? It has affected me nearly 50% of the time I have tried to use the program so far. I absolutely love it when it works, but if it's going to be this unreliable all the time then it isn't worth paying a monthly fee to keep it.

Yeah, I'm having the same problem. I thought it might be a satellite problem but my google maps seems to work just fine

Happened to me too. Not acceptable for $10/month. Anybody knows how to cancel? They don't make straight forward, I think you have to call them, can't do online.

It's been a day or two and I haven't had any problems since I posted this thread, so I'm going to hold out for at least 30 days and see what my experience is like over a longer time frame.
I REALLY like this program otherwise, so I'm praying that it was a one-time fluke on their server earlier this week that won't repeat itself. I'll update this thread after a few weeks of using it every day to say if I've had any more problems.

Related

Texts coming in but time is 3 hours late

stock ROM.
i'm getting texts just fine but randomly it will decide to time stamp them 3 hours earlier, so if i have a bunch of texts i have to scroll through them all until i find the new one that it thinks was sent 3 hours ago. it is pretty annoying. anyone know how to fix this? soft reset didn't do anything.
it's often the networks fault when sms's are delay'd
i would try putting the sim in another phone for testing
same here
since yesterday ive been getting random texts with the timestamp 3 hrs earlier, and i also have to scroll thru to find it. my computer did something to the phone yesterday and basically deleted anything synced and then resynced. its been doing this ever since.
weird that we would get this same problem at the same time.
this is really annoying
Not to beat the horse but i've been having the same problem since this morning. Everything was fine all day and night yesterday. I've received about 8 texts or so since 8am EST this morning (it's now 2:20pm EST) and about 3 of the texts have had the problem. Pretty annoying. Assuming it's the network like someone previously suggested.
the person said the network was delivering them late. that has happened before too, but these are being delivered on time, but the time stamp is 3 hours before the text was sent. since 3 of us had the same problem starting yesterday or around then, it must have something to do with the network, even though the messages are being delivered on time, it is just the time stamp that is wrong.
weird.
yeah i thought it was something wrong with my particular phone but now since all three of us are having issues i feel "better".
hopefully t-mobile fixes this soon, its really annoying **crosses fingers**
Yeah, and the wierd thing is that it seems like it's only happening with specific contacts too. Looks like it's happening with only two people out of the 7 people that have texted me today.
yeah it's weird, but only 2 people have texted me today, and only one of them messed up, while both contacts messed up yesterday
this has also been happening to me, what phone service do you guys have, i have tmobile
I just thought my phone took a crap. but with the above posts I guess it was the network. mms are always late but this is a first for sms. tmobile needs serious improvement on their network issues
Maybe the Network Wizard will fix the problem? Just thought I'd throw that in there.
well my network settings are set the way tmobile set them, so i don't think it's anything we can fix on our end. it is them.
Im having the same problem since about yesturday, and my carrier is t-mobile,
so I think it has something to do with them.
Not to beat that already dead horse, but just to reiterate, I too have t-mobile and I have been receiving text exactly 3 hours late. It is very annoying and I am calling t-mobile ATM. Thanks for letting me know it isnt just me.
tell us what they say. last night it was nuts for me. i would get a text with the proper time stamp, and then one 3 hours earlier (but you know, it was actually received at the the present) and then one from the same person that would have an accurate time stamp
wyldstallyns2589 said:
tell us what they say. last night it was nuts for me. i would get a text with the proper time stamp, and then one 3 hours earlier (but you know, it was actually received at the the present) and then one from the same person that would have an accurate time stamp
Click to expand...
Click to collapse
They told me that it was "only your issue and no one else in your area has complained about it." They offered to send me a new sim card but it seems like it must be a network issue and not a hardware one because we are all experiencing the same thing. Could it only be modded phones? I changed the rom on mine, been meaning to for a while. I cant say if it has happened again cause I havent gotten a message :-X
I live on the Northeats and was previously running Touch-IT 5.0.
you should have told them that there are reports on the internet of people having the same issues.
i'm in the southeast with the newest stock ROM. so it is definitely a network thing, not hardware or modded issues.
i'd call myself but i'm not the account holder and they make you give all these account numbers SSN and crap
well in addition to the time stamp being wrong now my sms are coming in 24 hrs late. I am afraid to ask whats next.
wow. mine are just 3 hour late timestamps. what is going on here?
I have also been getting delayed texts... sometimes like 10 minutes but can be up to like 9 hours late. I live in Seattle, WA

Slacker/data connection problem

I need some help.
For some reason now Slacker stops a song midway or 3/4th's of the way through the song for no reason whatsoever.
This happens every song on be it on Edge or 3g.
I dont think it's a data connection problem becasue Pandora works like it should and when Slacker stops the song.....you can still click on the album and lyrics/review still show up not to mention when you click skip I do NOT get a lost skip so it stays on 6.
Any help on what I should do cause I use it for working out and its annoying to have to stop skip stop skip stop skip.
I got the same issue. Started just about 2 weeks ago. Stops for no reason at all. I have emailed slacker but havent heard back.
psymont said:
I got the same issue. Started just about 2 weeks ago. Stops for no reason at all. I have emailed slacker but havent heard back.
Click to expand...
Click to collapse
IF you hear anything back please reply in the thread...I tried deleting and re-installing but still has same effect.
bump for answers because its getting annoying.
Not great news I am afraid. Here is the response I got from support:
"Response (Frank S.)
This is a known issue. We expect this to be fixed later on, though we don't have an estimated time of repair yet. We apologize for the inconvenience and thank you for your patience."
If anybody figures anything out, Id appreciate it.
Thank you for the response...but known issue?
How would one go about having it work for more then 5 months to suddenly having this happen? I hope they fix it soon...and thank you for the response.
Yea I noticed it a little while back too, seems to be a problem with the new update that was implemented not too long ago. Hopefully they will fix this soon, time will tell.
How often is this happening to you guys? I haven't used Slacker too much for a couple months (just used it occasionally, and haven't noticed the issue). But I just tried it for an hour to test your issue. It only did this twice in an hour. Both times it was just with a few seconds left in the song, and skipping to the next song worked.
redpoint73 said:
How often is this happening to you guys? I haven't used Slacker too much for a couple months (just used it occasionally, and haven't noticed the issue). But I just tried it for an hour to test your issue. It only did this twice in an hour. Both times it was just with a few seconds left in the song, and skipping to the next song worked.
Click to expand...
Click to collapse
For me, it happens in every song, no matter the station, at around 1:20-2:30.
Charsher47 said:
For me, it happens in every song, no matter the station, at around 1:20-2:30.
Click to expand...
Click to collapse
For me , it happens with every song NO MATTER the time of day.
I went from pandora to slacker and have been using slacker for maybe 5 months without any problem...NOW every song I play stops 3/4's of the way. No matter what I do to try to play the song it doesnt go and then I have to skip. When I do skip it doesnt take away a skip...like I will always be on 6 the entire time.
Happens with me as well. Noticed it about a month ago or so. I thought maybe it was a weak WiFi connection at first, but the phone wasn't dropping it when the song would stop. It seems to to only deduct your skip count when you legimately skip if a song is still playing and hasn't stopped on it's own. I've also noticed in some cases (songs for me sill stop randomly, sometimes after only 30 seconds) that they will go back to the beginning and then I can play them all the way through without issue.
grifter024 said:
For me , it happens with every song NO MATTER the time of day.
I went from pandora to slacker and have been using slacker for maybe 5 months without any problem...NOW every song I play stops 3/4's of the way. No matter what I do to try to play the song it doesnt go and then I have to skip. When I do skip it doesnt take away a skip...like I will always be on 6 the entire time.
Click to expand...
Click to collapse
I meant it stops between 1:20-2:30 in the song (as in after about 2 minutes of playing) lol it happens all day but it also takes away my skips...works flawlessly when i boot android and use the android version
How many of you with the Slacker issue are on ATT? At least one of you is, and one person on the Energy ROM with the same issue was also on ATT That guy commented it worked fine on WiFi, which is an indication it might be an issue with the ATT proxy. Have you disabled the ATT proxy?
Im on ATT using Cell Pro. How do you disable the proxy?
I am on stock T-mo.
I do agree with someone on here though...around the 2 minute or 2:30 the song stops havent had but the occasional song pass 3.
AT&T here as well, and it happens with me on WiFi. In fact, it seems to run smoother when on 3G data network, so it's definitely not a proxy issue I don't think...
I'm on AT&T and wifi works fine for me, the songs only stop when it's using 3G or edge networks
psymont said:
Im on ATT using Cell Pro. How do you disable the proxy?
Click to expand...
Click to collapse
On the stock ROM, its at Start>Tools>Proxy Manager, but I don't know where it is on Cell Pro.
You can also search for the .cabs on these forums. The following is for the old Tilt, but it SHOULD work:
http://forum.xda-developers.com/showpost.php?p=1938129&postcount=13
But the posts above from a T-Mob user, and another that has the issue over WiFi seems to debunk my theory about the TT proxy. Although, IMO, its worth a try, as it doesn't hurt to disable the ATT proxy. The only "harm" it does is makes you unable to access some specific ATT internet services, like the Media Mall. But in my eyes, that's a "pro", not a "con"!
redpoint73 said:
On the stock ROM, its at Start>Tools>Proxy Manager, but I don't know where it is on Cell Pro.
You can also search for the .cabs on these forums. The following is for the old Tilt, but it SHOULD work:
http://forum.xda-developers.com/showpost.php?p=1938129&postcount=13
But the posts above from a T-Mob user, and another that has the issue over WiFi seems to debunk my theory about the TT proxy. Although, IMO, its worth a try, as it doesn't hurt to disable the ATT proxy. The only "harm" it does is makes you unable to access some specific ATT internet services, like the Media Mall. But in my eyes, that's a "pro", not a "con"!
Click to expand...
Click to collapse
Downloaded the cab in your post and I actually got through 2 full songs! It's still playing so I'll report back if anything else happens. I admittedly didn't test it beforehand so Slacker could have coincidentally fixed something between the last time I tried and this time.
I wasn't really expecting it to work since I know a bunch of t-mobile users have the same problem since I've been monitoring a thread on the t-mobile forums but I'm glad I got seamless streaming again! Someone else post up if theirs is working with or without the proxy disable.
If it is from the proxy disable, then thanks redpoint
EDIT: Played for a half hour straight without a hiccup, so I soft reset the phone and tried again and seems to be working fine still. So for me, as far as I'm concerned, the problem no longer exists
Charsher47 said:
Downloaded the cab in your post and I actually got through 2 full songs! It's still playing so I'll report back if anything else happens. I admittedly didn't test it beforehand so Slacker could have coincidentally fixed something between the last time I tried and this time.
I wasn't really expecting it to work since I know a bunch of t-mobile users have the same problem since I've been monitoring a thread on the t-mobile forums but I'm glad I got seamless streaming again! Someone else post up if theirs is working with or without the proxy disable.
If it is from the proxy disable, then thanks redpoint
EDIT: Played for a half hour straight without a hiccup, so I soft reset the phone and tried again and seems to be working fine still. So for me, as far as I'm concerned, the problem no longer exists
Click to expand...
Click to collapse
Worked today for me as well so I think Slacker fixed something. I will hold judgment till Sunday night and then have someone close this thread.

Vote on whether your Dell Venue Pro is crashing frequently

Trying to see if there's something in common with those who are experiencing lock ups.
My crashes arent frequently but it has happened a few times
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
My units is not crashing all the time but it does it at least once a day which is bad. It seems to be when trying to switch between using cell network and WiFi. Would be nice if it was fixable with firmware.
Mine hasn't crashed so far. I tried downloading Harvest Game and it went fine over wifi. Tried heavy browsing with music in bgrnd and that too was fine. Only issue was the Bluetooth not communicating to the car properly. Its been a week now.
ive crashed only once, which was in the newsroom app, i was also updating marketplace one time and instead of crashing it would just take me back to the start menu..
mine has been crashing quite a bit...16 gig less than 14 gig available...
In the first 36 hrs I had the phone, I spent at least half of it in the PC connect screen. The phone would not boot...well..sometimes. Then it would boot by itself...reboot rather.
I called MS, ZUNE support. They helped walked me through some basic steps. Apparently I was touching the side buttons, camera, volume down, while powering up. Not sure if this was true, but dam they could reproduce the PC connect everytime. Since that call, I was more careful about powering up and have had no problems since.
I do get a lag in IE on WiFi, sometimes, not often, but daily. I found a web page that always sends me back to the desktop.
But crashing.....I have to be honest and admit that most of the crashes...if not all, in the first 36 hrs, probably were user errors. Now, I'm not a novice. I own more smartphones than most people on this forum. And if the phone buttons are that sensitive, then something is not right. However, since I've grown accustomed to the button layout and sensitivity, I've not had a single malfunction.
I've also recognized that certain apps are prone to causing, umm....unexpected results. Maybe instead of voting on crashes...we should keep a list of app suspects....
I got 2 units.
The first one had the Wifi issue and was constantly crashing.
The second one the Wifi is good, and it never crashed.
Maybe is related?
It seems to me that my device crashes a lot when my Wifi is on
sureloch said:
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
Click to expand...
Click to collapse
Same here, also 16GB model. Every crash I've had has either been related to the Marketplace, or it's happened when my rickety 3G connection had poor signal.
This sucks. Mine is crashing EVERYTIME I try to dl something related to xbox live (games) over wifi. Should I have this exchanged???
Crashes a lot. Sometimes back to back so after doing numerous battery pulls, I had mine switched out. Its always an app though that crashes it and the screen becomes unresponsive. Phone goes to home screen and the people hub is grayed out. Its not an os specific crash cuz my hd7 doesn't do that.
So far phone is mostly stable, crashes have been only with wifi enabled, and only had 1 other crash without wifi on. Been running for the last 3 days, no crash at all.
I have had my phone almost a week and have been noticing the crashing a bit more frequent. It always seems like when I am in the MP or using an app that requires retrieving data from the cloud.
I got mine since November... never saw it crashing
Only once it would not start...I had to remove the batteries and put them back on.
I have a feeling it goes with having it in your pocket for a long time.
Sometimes (happened twice in 3 month) the screen locks but it has something to do with static electricity, or rain (I switched on and off and it worked).
I got it upgraded to 32 GB by swapping the micro SD card.
Took a while to boot.... (I think it reformats the card) worked like a charm!
Fankly, it is the sexiest piece of hardware I've owned in a long time.
Much more stable than any phone I ever owned.
I've had my 16GB since the 28th. I have not had a single crash, freeze or hang in the 5 days I have been using it. OS performance wise, it has pretty much been perfect.
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet. Everything I have done is solely over Wifi. I think the fact that I don't have a data plan is going to wind up being the explanation for my lack of problems. I don't know if it is a Microsoft or Dell problem, but 3G and WiFi just don't seem to get along well on the DVP.
Even though I have been limited to Wifi, I have been using this thing constantly trying to get everything setup. I haven't had any Marketplace issues at all. I've been using the Facebook, Twitter and Netflix apps quite a bit. No Xbox Live stuff or YouTube app though. I installed the LastPass app and tested almost all of 50+ logins without any issues. All in all, I think I have given my DVP a fairly tough stress test and I honestly have to say it has passed with pretty high marks.
That's not to say my DVP is perfect though. I have had some bugs. The biggest for me is the cellular antenna. I get a mediocre phone signal in my apartment. My flip phone would hover between 2 and 3 bars out of 5. I get much worse reception on the DVP. I get a ton of No Service notices, especially when I pick it up. But it isn't just a death grip issue. I'll sit the phone on the arm of my couch and watch it fluctuate between No Service and 1 or 2 bars. If I want to make a call on the DVP, I have to take laps around my apartment trying to find a decent signal. Not fun. Outside of the dead zone that live in the reception is fine. If I get 5 bars, it stays at 5 bars no matter how I hold it. I also don't care for the SMS texting app. When I attempt to send a text while I have a low signal, I don't get a confirmation either way after I hit send. I sent 3 texts in a row out on Thursday afternoon and only 1 got through. It would have been nice to see a "Message Sent" or Message Failed" confirmation either way. I also can't import Contacts from my Sim. I see the box for it on my People Settings page, but it is greyed out. Very annoying. And I know it's a known issue with Microsoft, but the not being able to connect to a WiFi with a hidden SSID is just ridiculous.
I really haven't made up my mind yet on whether I am keeping my DVP. On the one hand, I really like WP7 and it seems like I got lucky and got one of the problem free DVP's. But I'm also not sure if I can live with the bad reception at home. I guess I'll just have to wait and see if anything interesting is announced at CES.
16GB and it locked up all of the time... It would just freeze there with whatever it was on the screen. That happened until I turned Wifi off. Now it's great. The only time that it crashed with wifi off was when I was running Beezz and it just hard locked for some reason.
So I would like to have Wifi... 3G coverage is spotty at best where I live. What are the chances of a firmware fix, ya think? I'm almost tempted to send it back to Dell... Even though I love it to death. Gosh that keyboard is amazing...
I sure hope it gets sorted out...
Can someone list the symptoms of crashing? Is it just screen freeze or apps won't launch when touched or something different? I had case y'day where except people, email and phone, none of the other apps would launch. When launched it would just return to the home screen right away. Then a battery pull fixed it. That was the first i had the issue since receiving the phone on 12/23. I have time till end of this week to decide on return or replacement.
MikeDupp said:
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet.
Click to expand...
Click to collapse
Mike, have you received any calls on it yet? My experience has been that you can make outgoing calls all you want, but you need to tell T-Mo the new IMEI number to receive calls. That could also be why you haven't gotten a notification about the text messages.
When I called T-Mo to get the phone set up, they also told me about the available insurance plans (from $5.99/mo that covers the phone completely-loss/theft/damage/etc, to less than $2 for minimal coverage). I was on an out-of-contract plan too and had to pick up the phone at full price. My plan was phone+data, no messaging, so I only pay for texting. Everything done over WiFi or 3G has been great.
As for crashes, I think it's locked up 3 times now that required removing the battery and putting it back in. Those all happened within the first few days of owning it, but not since. (got it on the 23rd)

Webpages won't load? Warranty Question

To add to my list of problems with this device I'm now having issues where web pages quit loading. I'll put in the address in the URL and it won't load. I tried on Wi-Fi and on my data access 4G LTE (three bars)... I've tried two different browsers as well. It doesn't do it all the time, but at least two or three times a day. Web pages won't load for several minutes or until a device reboot. I don't see the point in talking to Sprint about it since it does it on Wifi as well. A couple of times a day doesn't sound like a big deal, but there have been times where I'm trying to price check at a store or do something for work, and it just won't work. It is very aggravating and embarrassing when I'm with a client.
It affects apps as well. XDA app won't load when this is happening too...
I might just have a lemon, but I'm too afraid to swap for warranty, because I just got this unlocked and it's mint condition, so it'll sell well. I'm just more curious if anyone else has this issue...
If anyone knows; if I do a warranty swap will I have unlock status still or will I have to wait another 50 days on the new device?
To add for your information I have done 2 FDRs since purchase just under 60 days ago...
JoRocker said:
To add to my list of problems with this device I'm now having issues where web pages quit loading. I'll put in the address in the URL and it won't load. I tried on Wi-Fi and on my data access 4G LTE (three bars)... I've tried two different browsers as well. It doesn't do it all the time, but at least two or three times a day. Web pages won't load for several minutes or until a device reboot. I don't see the point in talking to Sprint about it since it does it on Wifi as well. A couple of times a day doesn't sound like a big deal, but there have been times where I'm trying to price check at a store or do something for work, and it just won't work. It is very aggravating and embarrassing when I'm with a client.
It affects apps as well. XDA app won't load when this is happening too...
I might just have a lemon, but I'm too afraid to swap for warranty, because I just got this unlocked and it's mint condition, so it'll sell well. I'm just more curious if anyone else has this issue...
If anyone knows; if I do a warranty swap will I have unlock status still or will I have to wait another 50 days on the new device?
To add for your information I have done 2 FDRs since purchase just under 60 days ago...
Click to expand...
Click to collapse
I would suspect it's an application you have installed.
Try using it without installing your all you apps and install them one at a time to see which one is causing the issue.
What browser do you use I've noticed Firefox has a delay before it loads a page on my essential phone but chrome is instant

One plus 6t internet not working

So i've bought my one plus 6t about 2 months ago and i've had this problem with the internet connection from the beginning. Basically after a period of using it (like 1 hour/1 hour and a half) the connection would stop working, completely... Wifi, data everything would stop working until i rebooted the phone and it got back to normal. After the upgrade to android 10.3.0 the problem seemed to be gone but i discovered later that it just "changed". Now sometimes the connection goes really bad (like doesn't even load a song from spotify) for like 1-5 minutes and than returns normal again; this loop can go on for a lot and it is really annoying.
I don't know what casued this problem in the beginning and why it's happening now. I think there might be a stock problem with the network card but i don't know for sure and i don't know how to check. I already reset the phone once (the partial one that keeps all the photos and data in the phone) after the 10.3.0 upgrade but the problem remains.
If someone knows how to fix this/why this is happening please help me, i really don't know what to do at this point.
I would do backup and factory reset if not you can send to oneplus centre but they will do that before any repairs anyway.
I have had a similar problem on 10.3.1 and at least 1 if not 2 updates prior to the this one.
What happens go for me though, is when at home, (haven't had it happen anywhere else), connected to wifi or not, the phone randomly loses all connection to my sim. It comes back almost instantly but still quite annoying and until this post I haven't heard of it happening to anyone else, not that I have come across, at least.
And I know it's not because of where I'm at in the house or anything cause I've had the phone a year now and the problem just started within the last month or so.
Insight on this would be awesome.
I have also noticed weird connectivity drops to no service and back. that only happens rarely and will restore i seconds. havent annoyed me that much that i needed to do something about it. I travel lots with train, and when this happens on train it seems to have more difficult to connect back. it does eventually but might be enough to drop streaming music from playing.
There is definitely something going on with Oneplus and APNs. (OP7 sms and mms issues etc)
I Recommend doing a full backup with Oneplus Switch and restoring factory defaults. Then you can restore backup. Most likely fixes issue that bad to same condition as ours. if it doesnt, take it to warranty.

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