Database Users

Backup Battery did not recharge any more

Hello,
My backup battery did not recharge any more. Now, I can not even turn it on (the main battery is fully charged). In my area, there is no replacement.
So, what should I do now to make it work again?
Thanks

your post is a llittle tricky.. how did you know that the backup battery did not charge? and the main battery is full? when you can't even turn your XDA on?
have you tried to hard reset your phone? it might just be a software problem..

I had a trip for 2 days without my xda, and when I came back, I could not turn it on, I guessed that the battery is empty. So, I put it on the cradle, nothing happened. I noticed there were a socket on the cradle to put the second battery. I removed the main battery and put the main battery on the cradle. The led showed in red indicating the main battery were charging. And I put my xda on the cradle again, the red led showed too. After a while, I noticed the led changed from red to blue. It indicated that the main battery is full. I got the main battery out of the cradle. But my xda still in red. I tried for several time, nothing changed. And I put the main battery into my xda. It turned on. And there were a message saying "The backup battery is extremely low, please change or recharge as in the manual". I ran the battery application, it said that the main battery were 100% and the backup battery were 0%. The software started to install like to make a hard-reset. When it finished installing. It were soft-reset automaticely as usual. But the backlight of screen is turn off, and the picture look dummy. That ware exactly the time I can not turn my xda on anymore.
Now, there is something so strange with my xda. When I put it on the cradle without the main battery, the led lights in red in about 20 minutes and then turn off automaticly. But when I put it with the main battery, nothing happen.
I did try for hundred of times, but nothing changed. I guess that my xda is dead.
So sad.....

Maybe your XDA has a problem in its charge pins.
You should let it checked by someone.
I had the same problem as you before, but I exchanged that XDA with the new one :roll:

did you actually hard reset your phone yet? something like this happened to me two nights ago.. my phone went low on batt so i charged it and it was ok then so i turned it off so that it could charge better.. when i came back to check, i cant turn it on anymore so i disconnected it from the charger.. i took off the battery and placed it back.. but my phone didnt respond anyway.. no lights no nothing! my last resort was to HARD RESET my phone.. by placing back the battery and holding the power button while i press the reset button with the stylus.. and voila it's up again..

thanks for everyone, I did find out the problem, that is the backup battery,
I openned my xda and remove the backup battery, It works just like before. I also experience that If the backup battery is dead then we must remove or change the new one then the phone will work. It will not boot or charge with the dead one inside.

Why take out the battery and charge it separately ?
Just put the battery back to xdaII and place the xdaII in the cradle and charge it together. :roll:

im very sorry for my late reply.. if only you recieved it earlier you didnt have to open your XDA and void your warranty.. but it's good that it's ok now!

same here
i have exactly the same problem with my backup battery...i just got my xda 2i today and I tried to charge it up the main battery quickly went up to 100% but the backup battery has stuck into 75% and after a while the orange light become green as if it has charged. It takes either a soft reset or I need to disconnect (either from cable or cradle) and connect again in order to become orange and probably to start charging again...
what's wrong with the damn thing?
yanni

Really annoying problem...

Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus

Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.

I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.

Sounds like a defective battery to me...

That's a good idea, better to get a new one.

crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Click to expand...
Click to collapse
switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...

Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.

Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.

Hermes battery drains, Hermes won't charge, get brand new battery, still the same :O

Hello,
I'm sure my Hermes is not dead, I'm just having ridicious battery problems.
My battery completely drained out, I saw the screen fade out and kind of "die" as it happened. I then couldn't even charge the Hermes up, so it seems the battery just ran out of juice period. I googled around and it seemed the only way to revive the battery again is doing some complicated wiry thing with alkaline batteries.
But instead of that I just bought a new replacement battery. But it still won't charge! Does this mean my Hermes actually did die? The battery WAS extremely low so I'm certain that it was the battery. The phone can't just die like that.
Thank you so much for your help. N.B. the phone LED won't even give a red light when plugged in without battery in. I hope that's not a bad sign...

Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.

If the red LED doesn't come on when you connect to the power without the battery then your Hermes is dead, good only for parts.... If the LED does light up, connect the battery and see if it turns amber(orangey) that means its charging.
It could be the internal fuse blew. Might be replaceable but could be costly....

Yes, after reading that other people could usually still see a red LED without the battery, I gave up.
Sigh...well at least I got to see my Hermes die...the screen gradually fading away in front of me....sniff.... I will miss it dearly.
- - -
But life moves on and hey hey hey I'm the proud owner of a new Blackstone! I just wasn't ready to upgrade yet...I wanted to wait until a capacitive screened successor to the Touch HD came out...sigh
But I suppose deaths of family and friends don't happen when you're ready for them
Goodbye my Hermes

eyupwolf said:
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
Click to expand...
Click to collapse
Dear eyupwolf, I have similar problems.
Camera just works some times, but after that it can not be initialised again and drains my battery out. So I don't use it anyway (since 99% times tried it didn't work). If I do, I have to reset Hermes many times to set things up.
Can you describe the procedure how you fixed (removed) that problem?
Thank you,
F

battery wont charge
I got the same problems with the Hermes 200. I tired the 3 AAA battries in serial connection but it didn't help.
I even tried to cool the battery for 30 mins in the freezer (an old trick to squeeze the last little bit from the battery) the phone turned on for about 10 seconds but the os never loaded up. the phone shows red when connected to usb without a battery but led turns off when battery is insterted.
I ordered a battery on ebay, but until it arrives does anyone have any other suggestions?
thanks
Scuter
PS. It had Olipro 2.10 spl and recently installed the amazing golden globe v9 rom http://forum.xda-developers.com/showthread.php?t=458456
which is amazing.

My LED Is blinking orange/green during charging and battery is draining.

This doesn't look good to me. I had my phone tethered to my laptop while I slept which I do often with no problems. Today I got up and saw the LED was blinking orange and green. I looked and the battery was down to 11% even though the status bar showed the battery as being fully charged.
I popped the battery out and in, tried again, same thing.
When I plug it in the LED stays solid orange for about 5 seconds and then stats blinking.
I tried it on the OEM charger with phone turned both on and off.
It doesn't appear to be charging and the LED's are blinking green, orange.
Does this seem like a bad battery? I live in the US so accessories are hard to get, I don't have a spare battery to test yet.
What do you suggest? I have a new battery coming but it's going to take a while before it shows up.

I had that too for a minute. I suspected a faulty charge / sync cable, swapped it out, and never saw these LEDs again.

Had that too. I'm using a second non OEM Battery, I will try it with the original and give feedback.
I had that with my small charging-cable (non OEM) in my car.

I've tried multiple cables. I'm hoping the battery is the culprit. I have another one on the way but it's literally on a slow-boat from China. If it's not the batter then it's the phone and that's no good. Doesn't charge on, off or in bootloader mode. I've read all the threads and it really could be either. Fingers crossed.

My LED was blinking orange/green too
I was using a non-standard (cheap) battery when this suddenly occurred. Changed to original battery and everything was OK again. Seems like the original batteries are best after all (even if they cost ten times more in my country).

Think that too. My Original Battery works well. The Battery from China is "blinking" sometimes for about 15 minutes.

same or even worst problem
During the first day i buy the phone and charge for 10hour, after that i switch on my phone i was shocked my phone wasn't charge at all but the indicator light show from orange to green.
so i charge my phone for the second time, this time its show 100%. i browse the phone setting and function all that less than 30min and before i sleep it was left 70plus % and after i wake up its left with 20plus % and the timing from i sleep to wake up less than 5hr. my wifi ,gprs bluetooth 3g everything is off except the alarm.
now i charge my phone for the third time after charging for 8hr i switch it on and it did charge but only 20plus % and i continue charge my phone for the forth time. i sucessful switch on the phone and its show 100% but it suddenly turn off, i was shock don't know what went wrong i try switch on the phone and its show the phone is low battary.
so i charge it again and the indicator light turn green less then 1min and my phone becoming weird i can't charge and switch on. once awhile it can be turn on.
so i try charging it again and the phone keep on restart.
i got so fedup as the phone is a brand new set and use it for less then 1 week. i'm going to get it fix tomorrow.
anyone with the same problem or know anything when wrong can help pls.

Hard reset helped me + check if a cable is deep enough in the phone

i try already its still the same. do u have the same problem.

i was charging my phone 2 day ago, and listening to music and downloading a lot of mb from internet with wifi, and i putted it under my pillow
after about 2 or 3 hour i pulled it out and saw the orange and green blinking
my phone was like a fire stone, it had a very bad result, the lcd doesn't had touch sensitive anymore
after 2 hour the sensitivity came back, but the story didn't finish yet.
after that, every time i charge this phone, the lcd sensitivity goes off,and after i cool it down, sensitivity comes back
but now while i'm sending this message, the half of screen doesn't have any touch sense what is your suggestion for me???

I had the same issue with my original battery - turned out that the middle pin in the battery connector had been bent when I swapped batteries - I straightened the pin back to normal position and now it charges fine again.
Jon

i am having this problem too. the led is blinking and the battery is not charging. i am forced to use a cradle to charge it up.

The orange and green blinking on charge happened to me a couple of times. In all instances the phone was too hot due to having it covered or temperature of the room was also too hot. Allowing it to cool made it work again. I haven't suffered from this problem ever since I started keep it well ventilated. Hope this helps.

yup. i google for it. and notice it due to overheat. i tried with air con on. it seem working well.
but for me. i cant feel any overheat (like hot/heat on my device when it start blinking.
hide.

The blinking light is the phone saying its overheating
this happened to me but the worst thing was I could of bought a 1500mAh battery from Hong Kong for something like £5/6 but i decided to buy one from my own country the UK and i read that an extended type was the best so i bought an extended 1350mAh for £7.99 thinking i would have no issues but its with this new battery that it overheats if i am charging via wall or pc and using my phone!
using tbattery it says the battery is only a 1230mAh anyway!!
but with my original battery i can charge and use at the same time so kinda annoyed i thought i was paying more to get better but i guess i live and learn
so now i have ordered an 1600mAh for my phone for £5.99

i should just use it as a backup battery .
p/s : what is the average battery temperature ?

My HTC LEO "HANG" when incomming call???
please help...i have htc hd2 (asia/indonesia)
Why my phone HAMG when i recieve incoming call?
somtimes hang when recieve sms too...
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
My email : [email protected]

alifasikin said:
please help...i have htc hd2 (asia/indonesia)
Why my phone HAMG when i recieve incoming call?
somtimes hang when recieve sms too...
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
My email : [email protected]
Click to expand...
Click to collapse
Don't hijack threads!
Start a new one otherwise you won't get any reply for your efforts!

I bought 2 batteries from eBay. The cheap Hong Kong one does this at 60%. The other one was from the UK and claims to be the real thing, and it charges all the way to 100% and has given me no problems (it's the one I've been using for the last 30 days).
Moral of the story: Buy official batteries.

Hi all,
a few days ago I`ve got the same issue. Please don`t laugh, but sollution I`ve found is really funny.
Firstly I was trying to flash different ROMs, Radios with no luck. Trying to clean battery contacts and phone contact pins, especially the middle one, with no luck again.
Then, thinking logically ( ), I`ve found what changes occure to my phone. I didn`t flash a new ROM, didn`t intall any new software and so on before the charging become naughty. The only thing that changed was the temperature around, now here is hot like in hell: about +30C. So I plugged in portable charger and put it with my hd2 into refrigirator (changed it to maximum t to avoid any inconvenience) into low humidity container. In a few hours battery stated was shown as 100%. The next time I was trying to charge it again in the room, but got only blinking led, had to put it back into refrigirator
Seems that battery or phone has a temperature sensor, which stops charging when batt t raises above safe level. I believe sometimes this sensor fails or smth like that and charging can be stopped even when t is not so high..

[Q] battery problem, red led light is blinking, bought new battery, no bettering

Hi guys!
I know, that there are some threads about the topic, but i think, here it is a bit different...i´ll describe:
Everything was OK with my withe G1, since I forgot to recharge the battery, and the G1 switched off. I wanted to recharge it, but - you know- the red led light blinked...i read different threads etc, and then I decided, to buy a new battery. The new battery arrived yesterday, and I put it in my G1, tried to switch it on, and it worked. I was quite happy! I taped it on the charging unit, and the first problem: the battery display didnt moved, it remained at 23%, also after a few hours at the charging unit. I knew the problem, because it was the same with my old battery, but it doesnt interest me, because the battery recharged, only the battery indicator showed that not. I thought OK, dont thinked about it, and waited. Today: I took my G1, yes, battery display at 23%, no problem. I switched it off and after a few hours I wanted to switch it on. Second problem - F**K! The red led light blinked...and now, the battery doesnt recharge at all. The G1 works now only, if the charging unit is put on it, if I remove it, the G1 switchs off. Its the same behavior with the old battery.
I dont know what to do now, because i dont think, that it is a hardwarebug, because yesterday it worked, with the brandnew battery. Or is it possible, that the G1 destroys my batterys while switching it off?
I hope, that there are solutions for this...because im loosing my temper slowly...

Can you charge the battery if the phone is off? Red led light should show. You should wait even 30-60 minutes for this - it depends of battery discharge. If the red light will not show this will means that your hardware is broken (phone or phone charger). You can try use another phone charger to test.

That works sometimes....at the moment not, but one hour before, yes.
I had the G1 with the USB cable on the PC, the phone was off, the light was red (not blinking). I waited about 50minutes, then disconnected, tried to switch it on - nothing except a red led light - blinking
At the moment, there isnt any led light, if i connect the phone to the charger unit or the PC...

It looks like hardware problem :/

Would be OK, because there is still warranty.
But what irritates me, is, that it worked without problems, when the battery was charged. Also with the new battery...worked good, since I switched the phone off.
I only want to be sure, because the return merchandise authorization (rma) takes quite long time...

I have the same problem. last week i bought the phone, and used it till the phone battery was empty. I tried to recharge the phone, but i wouldn't go on, only the red light blinking. I had the phone charged for 2 days, with the og charger, no result. Looked like the phone was dead.
Today i tried it again, still no result. All of a sudden the phone turned on and was charging. It is now on 99%.
Should i contact HTC?
edit:
sorry, wrong forum

Just a wild guess. It could also be the ROM that you have. I had a similar problem with my battery drained out like that with flashing red light. Come to find out later that it was something to do with the ROM (CM6.x) that I was using.