Database Users

Device reliabilty / reboots

Hi,
For the people who have received their HD (mine is on preorder at the mo.), how are you finding the reliability of the phone. My Hemres and Kaiser left a lot to be desired needing a soft reset every day or so to keep them working properly.
Strange things start to happen to them after a few days, for example notifications for email and incoming calls would stop working, the clock on the today screen would stop displaying all the digits. Oh yeah, same thing happened after a hard reset and different firmware versions.
Thanks,
Mike.

I have the HTC Touch HD a few day's now and i only need it to soft reset because Windows Live (Messenger) was f*cking around and could not stop it.

I'm sure this would relate to what ROM you're using. The stock ones have always been problematic. But build the right custom one and you should only need a restart once a month or less.

no need of reboots after many days of trials. The red button is the only one i didn't try yet!

Do you guys know how to hard-reset this device manually...I mean using the buttons..?
Hard-Reset using Windows OS option I know...but how to hard-reset this device manually?

Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.

it is not noticeable if one leaves windows xp/vista on for a a day+ that it becomes sluggish? well, windows in general need to be reset once a day to work properly ie..win xp/vista, so the same routine is especially applicable to windows mobile.

Blackstone SIM card?
Does it take a SIM card. Obviously I live in the US & have AT&T. I can't find any information anywhere that says it does or doesn't take one. & do I want the VAT? Don't know what that is but it definitely costs more money.

JanSchotsmans said:
Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.
Click to expand...
Click to collapse
THANKS MAN!

JanSchotsmans said:
Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.
Click to expand...
Click to collapse
Thank you so much

Hi!
My only problem is the screen with the clock, has changed and now has a silhouette of the woman you would use for a blank contact, and the clock has changed to a small clock with thin numbers.
Changing things in settings, today, doe not help.
I will do a soft reset in a few minutes.
Ofiaich

Hard Reset on HD

Hello
Does anyone know how to do a Hard Reset on HD?
Regards

Hold both volume buttons and press and release the power button I think!

Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help

Oh and phone has to be off to.

page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin

Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?

hard reset will not wipe your storage card. It will however wipe your device storage.

Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.

Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!

Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen

kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.

sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx

Thanks!!!!very useful......

Thanks kerni
It's work.

thanks for hard reset

so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?

dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...

Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!

djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom

hi i have a i mate jaq asking password

hi i have a i mate jaq asking password i try to reset but fail plz help me how to hard reset .....
here i read the procissor but fail to reset plz help
1) Turn Phone Off.
2) Press and hold the two soft Keys at the same time.
3) Turn the phone on (dont let go of the soft keys.
4) When the screen turns on, immediately release the soft keys.
5) A black screen should come up with white text stating to press 0 to reset device. Any other key to exit.
The key to the hard reset using the softkeys is to only press the end/power button for a short time. Then a black screen will come up. Press 0 and the phone will do a hard reset.
wbr varun

If it is the i-mate jam you need to hold in the power button & press the reset button using the stylus.
If you need more info do a search, we have loads of threads on this.

hi sir this is i mate jaq ........not jam .........wbr varun

I believe for the i-mate Jaq the hard reset is as instructions below:
note: all three buttons are to be pressed at the same time
1)push stylus into soft reset hole + press FN key + press right soft key.
2) phone will restart to factory settings

problem solved( close thread)

erm ... izzit like tht hard reset?
1. Pull out the stylus
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the VOLUME DOWN and ENTER buttons when Hard Reset message appears, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the hard reset.

Solution here, please read http://forum.xda-developers.com/announcement.php?f=462

i search ard but nothing came out

nvm, i found it

Soft reset procedure for HTC Leo

Hello,
I have a Verizon Imagio (HTC Leo) and cannot figure out how to do a basic soft reset. Does anyone know how to perform this via either button combinations OR a program on the phone that does a SOFT reset (not the full HARD reset). Thanks for any help on this!
Cheers!
~Dubhead

that's the whitestone.... look a little further down the page...
Also wouldnt it be the power button that you hold down, i think its not a dedicated button so i will guess the call end button will do this.

Dubhead said:
Hello,
I have a Verizon Imagio (HTC Leo) and cannot figure out how to do a basic soft reset. Does anyone know how to perform this via either button combinations OR a program on the phone that does a SOFT reset (not the full HARD reset). Thanks for any help on this!
Cheers!
~Dubhead
Click to expand...
Click to collapse
Hold down the power button (hang up) and an option to power off the device will be shown.

WildWayz said:
Hold down the power button (hang up) and an option to power off the device will be shown.
Click to expand...
Click to collapse
Is this to power off the device or to reset the device? I think it is to power off...

Poweroff is a soft reset.
A hard reset blows away all your info and settings. Like a format
Hold the power button down and you will get a prompt.
of
pull the battery
Or hit the reset button under the battery cover. Little red button.
Hard reset is holding both the volup and voldown buttons during poweron

You could try Touchoff... it installs as a cab file and when you hold your power button down, it gives you the option of shutdown, soft reset, etc... or pxshutxp... which is an app that you have to tap to open for the same functions as touchoff....