I am currently using an HTC Touch and trying to change network from Orange to Virgin Mobile. I am able to call but unable to send text messages for some reason. Can anyone help me out? Every attempt of sending a text message returns the message: "Your text message cannot be sent."
Any help would be greatly appreciated!
OK,
Try this..
Start/Settings/Phone/
Select the Services Tab
You should see a Voice Mail And Text Messages option and a button lower down marked "Get Settings"
Select or highlight the Voice Mail and Text Messages option and then Press the "Get Settings" button.
After reading the services from the network you should see two numbers listed one for voicemail and one for Text messages.
The text message service centre for Virgin is: +447958879890
If your phone has not picked this up from your SIM card..enter it yourself.
That should be it.
Incidentally, the phone usually gets all these setting when you boot the device fresh or after a hard reset...or at least it does with an unlocked phone. Not sure if you phone is locked to Orange or not.
By the way, the Orange SMS service center numbers are:
+447973100973
Alt: +447973100974
So you can check and see if you still have one of those.
Just done this but nothing's changed...
Still unable to send a text message. My phone is unlocked.
If it helps, my MMS Settings are:
Server Name: Default
Gateway: 63.73.9.22
Port Number: 9201
Sever Address: http://vxpix.com/servlets/mms
Connect Via: Orange World
Send Limit: 300K
WAP Version: WAP 1.2
SMS or text messages are not effected by MMS settings. BTW are you trying to send an SMS or a MMS?
I did notice your MMS settings are wrong for Virgin UK anyway.
Virgin MMS settings can be found here:
http://www.filesaveas.com/mms.html
Note: Virgin must enable MMS for your account. Contact Virgin Customer Services
Access Point Name: goto.virginmobile.uk
Username: user
Password: (leave blank)
Authentication: Normal
Data bearer: GPRS
Gateway IP (proxy) address: 193.030.166.001
Port: 8080
Session mode: Permanent
MMS Message (Relay) Server URL http://mms.virginmobile.co.uk:8002
You're going to have to change you network settings too as you are still using Connect VIA Orange, and i presume that these have not been changed.
In all honesty, the best way might be to hard reset the phone and then boot up fresh with your Virgin Sim card installed. The HTC software will auto load the Virgin MMS, SMS and Network settings automatically. (Although having written that, if you phone is an unlocked Orange phone them I'm not sure it will).
If that's not really an option for you then post back.
I am not trying to send an MMS, just an SMS. I would preferably like to not hard reset; is there nothing else I can do?
mmm sorry you have exhausted my knowledge in this area.
I would have thought that if the service center is input correctly in the services area then the phone should be able to send an SMS. What number is displayed?
You might like to give Virgin a call and make sure that the service center number is till the same.
A quick Google on the subject has suggested a faulty SIM card as the phone is supposed to pick SMS numbers up automatically from the SIM card.
Sorry can't help much more from this end...good luck.
I happen to have two Virgin SIMs and both pose the same problem. I will try a hard reset and hope that works. The device was originally locked to Orange before it was unlocked. I was able to pick up the correct service centre for Virgin: +447958879890 but still had the same problem.
Thank you very much for your help anyway.
Playing around with the settings I managed to sort it out.
I simply changed the SMS settings in Settings/Connections to GSM rather than GPRS and seemed to work!
Thank you gadgetwizard for your help and I apologise if I have wasted your time.
You were not wasting my time at all...glad you got it sorted out.
arctic_monkeys said:
I am currently using an HTC Touch and trying to change network from Orange to Virgin Mobile. I am able to call but unable to send text messages for some reason. Can anyone help me out? Every attempt of sending a text message returns the message: "Your text message cannot be sent."
Any help would be greatly appreciated!
Click to expand...
Click to collapse
Are you sending to a mobile telephon number?
Thanks for the reply but i think arctic_monkeys said they had sorted it.
Related
I have updated the tmobile rom using the K-JAM_WWE_216901_2169101_020710_ship.exe rom. Everything seems ok apart from the fact that i can send mms messages
I am using the setup for tmobile connections and the internet works fine. When i click send for mms it automatically states that unable to send your messages your message will remain in the outbox!
any ideas?? Thanks in advance
you need to setup mms configuration, search for MMS settings.
sorry i dont know the settings but they are available on the forum.
good luck
R
rob thanks for the reply.
i have setup mms configuration with the following:-
server name: T-Mobile MMSC
Gateway: 149.254.211.10
port number: 9201
server address: http://mmsc.t-mobile.co.uk/
connects via: My Work Network
sending size limitation: 100k
WAP version: WAP 1.2
still not working, dowsnt even seem to attempt to connect automatically comes up with the unable to message!!!
You dont say your location but my uk settings are
Server name: T-Mobile UK
Gateway: 149.254.201.135
Port No: 8080
Server address:http://mmsc.t-mobile.co.uk:8002/
Connect via: T-Mobile Internet
Sending size: 100k
Wap version: 2.0
They are the bog standard settings preloaded
Hope this helps
i'm on O2 paygo and have to use the wap network to get my mms to work, this maybe different for tmobile.
there may be some cab files on the ftp to help get the settings working.
i've just upgraded my rom so need to do this myself but for O2.
good luck if you find a solution please post it to help other tmob users
regards
Rob
guys many thanks for your advice, checked my settings and it appears i had location work nettwork selected - i think this may have been installed from the tmobile cab settings - i changed that to the internet and now i can receive mms - havent tested send yet but assume it will be ok!
JPHCCFC said:
I am using the setup for tmobile connections and the internet works fine. When i click send for mms it automatically states that unable to send your messages your message will remain in the outbox!
Click to expand...
Click to collapse
i've had same problem few days ago, despite i didn't change anything ins MMS settings. i've had to reenter and confirm the same settings again and it just started work fine.
glad u got it sorted :wink:
I can again no longer send mms. I have reverted to a previous backup i had and can no longer send mms. I checked all my settings and they were as above - the settings that worked previously - I have definately got The Internet selected for connecttion. I have also tried demoniks settings for tmobile and stil no joy! the strange thing is i can receive messages just cant send any! Any ideas woudl be greatly appreciated!
may not be relevant but a recent Atom ROM upgrade messed up MMS sending but only
if you insert the contact, if you manually type the number to send to it works.
cheers mate for the response. I tried that but i still get the unable to send error! This is the most buggy phone i have ever had! It is a really good phone but appears to have so many issues!! Its a full time job trying to get fixes for it! I have three issues at present:-
1) No sound when SMS is received
2) Wont turn on at certain times
3) MMS wont send
does anyone have a handset anda build with no bugs?????
I'm in the UK and have got hold of a new O2 DXA Mini S.
I'm on the Orange Network in the UK and the unit works fine in everyway except for sending mms messages.
I can make call and send/receive texts but not mms messages.
Someone told me it was to do with the fact that even thought its unlocked there is a default setting in the rom with it being an O2 branded unit and the only way to be able to be able to send/receive mms messages would be to reflash it. Is this correct?
Secondly, yesterday I noticed on the 'TODAY' screen that I had a battery status notification that has now disappeared - all I have done is to remove some software from the remove programmes section - there was one entry in there that looked like it was something to with O2 settings.
Butr I cannot find a way of getting the battery status onto the 'Today' screen now.
Or are there any free progs about that I can install that will do the same thing ?- it seemed quite useful to have it on front screen.
I have somehow managed to get rid of all the O2 branded stuff from the phone - was the battery status on TODAY screen part of that?
Thirdly my friend has a unit and on the TODAY screen by the date, the day also is shown - eg thursday 23 november
all I can get is the date. Cannot find anyway of putting the day name onto the TODAY screen.
Lastly is there a way of restoring the unit to how it was as it came out of the box?
There were two setup options when I first turned the unit on - one was for O2 customers which I accepted, as I knew it would work with an Orange SIM - the other option was a more customised option - someone has told me I should have probably selected this in order to be able to send mms messages on my own network.
Thanks
Sorry for the confusing post
mms settings
in my opinion you should make a new connection.
let orange send you the settings.
this should solve this
I've got the orange settings but it won't let me send or receive mms.
I can send text and browse internet through Orange but I've noticed there is a default O2 setting within the mms settings that the system won't let me delete.
I imagine the rom would need to be reflashed??
Or does anyone know a way of using the orangemms service on an O2 phone with an orange sim in it?
Add a new server in the mms configuration and call it orange.
Make sure it has these settings
Orange MMS settings
Access Point Name: orangemms
Gateway IP (proxy) address: 192.168.224.10
Port: 9201 (some users have reported 8080 works if 9201 doesn't)
Server address http://mms.orange.co.uk/
And make sure connect via = INTERNET often wrong
Tried that and still cant send
Orange MMS settings
Access Point Name: orangemms
Gateway IP (proxy) address: 192.168.224.10
Port: 9201 (some users have reported 8080 works if 9201 doesn't)
Server address http://mms.orange.co.uk
connect via = internet
Just seems to connect via Orange GRPS
and if I try and set up one in the section : Settings/Connection / My work network and choose
select a modem: cellular line ( gprs)
access point name: orangemms
and leave rest blank
and select use server assigned ip address
This is what orange told me to do
It doesn't work either.
They siad its probably because I'm using an branded O2 phone ( even though its unlocked ) that I can't do the mms stuff ????
Thanks for help and contributions so far
text and internet work fine - just inabilty to receive or send mms
feronni said:
Tried that and still cant send
Orange MMS settings
Access Point Name: orangemms
Gateway IP (proxy) address: 192.168.224.10
Port: 9201 (some users have reported 8080 works if 9201 doesn't)
Server address http://mms.orange.co.uk
connect via = internet
Just seems to connect via Orange GRPS
and if I try and set up one in the section : Settings/Connection / My work network and choose
select a modem: cellular line ( gprs)
access point name: orangemms
and leave rest blank
and select use server assigned ip address
This is what orange told me to do
It doesn't work either.
They siad its probably because I'm using an branded O2 phone ( even though its unlocked ) that I can't do the mms stuff ????
Thanks for help and contributions so far
text and internet work fine - just inabilty to receive or send mms
Click to expand...
Click to collapse
Have orange set up your account to send and receive mms?
TMo's US settings for what they are worth
Camera Phone Picture Messaging Settings
Picture messaging is T-Mobile Wireless' optimized version of Multimedia Messaging Service (MMS). Picture messaging service is pre-configured on devices sold by T-Mobile. To use this service, you must be a valid T-Mobile customer.
Customers who purchased their device and network service from T-Mobile or an approved T-Mobile vendor are entitled to free Customer Care support.
Persons wishing to use T-Mobile's picture messaging service from a non-T-Mobile device must configure the device according to the settings below. Again, T-Mobile Customer Care will only provide support for devices that it sold.
T-Mobile picture messaging configuration requirements
WAP GW IP address: 216.155.165.050
APN Name: wap.voicestream.com
Messaging Server: http://216.155.174.84/servlets/mms
Data Mode: Connection Oriented
Hope this helps somehow...
--M
meschle said:
Have orange set up your account to send and receive mms?
Click to expand...
Click to collapse
Well if I put sim into my samsung d900 - i can send and receive pics ok.
They get sent ok - and if someone sends me a p[icture it just arrives with a text
( I don't have to download it or anything )
And on the O2 mini s I can do everything but send mms - ( text, calls, internet, wireless, gprs all work ok )
If I send a picture to mini s from another phone - I get text notification but it is unable to download it.
A friend has same O2 mini S on Orange network with same problem. A guy in Orange shop told him it is something to do with the ROM being made for O2 ??
I'm intersted to see if anyone in UK is using an O2 mini s on the Orange network and are able to send receive mms??
Hello,
I'm completely lost, so sorry for the completely noob message. I just got an AT&T 8525 running Windows Mobile 5, and I used the unlocker on this site to unlock it. Worked great. But I still can't send or receive MMS messages from the phone. I use T-Mobile. I've fished through tons and tons of sites explaning the settings and how to set this up, but it's just not working for me.
If I go under "connections", I have a section thing that I made, called "T-Mobile GPRS". Under that, if go to "Manage existing connections", I hav eone called "T-Mo MMS1" that I made which uses Cellular Line (GPRS, 3G) Access Point: wap.voicestream.com, no user name, no password, no domain. Then I did proxy settings Proxy server "216.155.165.050" and under Advanced I have the HTTP Proxy server as "216.155.165.050:8080". Then I go to start-messaging and hit "Menu-tools-options" and I click MMS then click the Servers tab where I named one "T-Mo MMS". Under this, the gateway is "216.155.165.050" Port "8080", server address "http://216.155.174.84/servlets/mms", and connect via "T-Mobile GPRS". At this point, I keep reading that there should be some sort of "WAP" menu or something, but I don't have that. The only other thing I have there is "sending size limitation" which only lets me choose 600K.
When I go to send a picture message, it connects to the GPRS, but then just sits there "sending" it. But it never sends, and when I come back, there's a red X on my message saying that it never sent.
Could anyone please help me out or direct me to the right place/forum/thread for this type of problem? Thank you very much.
In the MMS section, you have to change the settings in the MMS options to use T-mobile MMS settings.
Thanks for your quick reply. I'm not quite sure what you mean. Could you elaborate?
-- Nick
replace 216.155.165.050 with 216.155.165.50.
The 050 is a mistake on the tmobile site.
That worked!
Thank you, Sandhawk! That was definitely the problem. I appreciate it
-- Nick
Ok, I'm having the same problem, but have followed all of the suggestions with no fix. I'm also on T-mobile, and get the "error synchronizing" message. I've tried all of the settings I could possibly find, but nothing is working. I'm using Schlap's 4.01 rom. Thanks.
Hiya
Ok so ive had my x1 a couple of weeks now and love it to bits, however im really struggling with mms and wondered if anyone else has the same problem or if theres a tweak for it
Im on three network in the UK, and have got all the right settings on it .. I can send sms, and can connect to the internet via my network, but when I try to send an mms it will let me compose it but wont send. It just sits in my outbox looking pretty but refuses to go!
Any help would be greatly appreciated .. thanks
Mella
Go into you sms\mms folder (where your sms's are)
Go Menu. MMS Options
Goto the Servers tab and check that it is using the correct mms server
You have to create a new connection for mms, and set it to default for mms so it changes connection when sending mms messeges
Hiya
Yeh I have the three mms settings and they are set as default, but it still wont go .. any more ideas guys?
Check the following, but change telstra to three:
Go to Start, Settings, Connections, then Connections again.
Go to the Advanced tab
Choose Select Network
Change the second drop down box to Telstra MMS
Make sure you soft reset after making these changes
If you are still stuck give the x1 support hotline a call. They have fixed a few problems for me.
Most operators have a service that sends you the mms settings through a text message. The phone can then automatically pick that up and config it.
Some operators don't support the X1 yet though.
Hi buzz, thanks for getting back to me again!
It doesnt give me that option in that box unfortunately .. I debranded my phone using the uk rom
I dont get how it will let me browse the internet using three internet settings yet not send an mms through them, and ive checked my mms settings so many times. Aggghhhrrr its driving me crazy!
Ooooh wheres the help line number? I think thats going to be my next option ..
Angelusz said:
Most operators have a service that sends you the mms settings through a text message. The phone can then automatically pick that up and config it.
Some operators don't support the X1 yet though.
Click to expand...
Click to collapse
Yes unfortunately three dont support this phone so will not send me the settings, but ive found the settings online aswell as checking through my previous phone so im 99% sure im doing it right
Ok, you need to make a new connection in that menu for the second drop down box.
The first drop down box should say Three Internet (or similar).
Click the "new" button below the second drop down box and use these settings:
3 MMS settings
Access Point Name: mms.three.co.uk
Username: blank
Password: blank
Gateway IP (proxy) address: 217.171.129.2
MMS Message (Relay) Server URL: http://mms.um.three.co.uk:10021/mmsc
Then go into your SMS/MMS inbox and check that 3 MMS is your default mms server.
Last of all... soft reset and you should be right.
Woohoo it worked it sent it!
My last phone wasnt half as technical as this so its taking me a while to learn the ins and outs, but im determined to perservere as I love it so much.
Buzz your an angel .. Thank you so much for your help
Mella
No worries.
Make sure you keep these settings somewhere (especially if you are flashing new roms).
It took me a while to get my mms settings working (no thanks to telstra), but I'm always happy to help.
Sorry if this is a dumb question but I have searched using various phrases and keywords but couldn't find anything.
I have tried enabling MMS on my Kaiser for Vodafone UK Contract phones. I have followed a guide I found on the Vodafone eForum (http://forum.vodafone.co.uk/index.php?showtopic=8038&hl=MMS+HTC) plus similar guides I found elsewhere. It all looks good, however when I attempt to send an MMS is starts - GPRS connection gets connected and the message sends as far as 99% and then fails and constantly retries. I also cannot receive MMS messages, I just get a text message saying I have received a picture message and it gives me a URL (http://www.vodafone.co.uk/getmyphoto) and a password. I have been through the troubleshooting guide on Vodafones website but it wasn't any help. It has just occured to me that it may be a feature that needs enabling on my Vodafone account. So does anyone know if this is the case or should it just work?
yes it does
that and the correct network setup have to be
added to the phone and mms composer
Rudegar said:
yes it does
that and the correct network setup have to be
added to the phone and mms composer
Click to expand...
Click to collapse
OK. So tomorrow I should phone Vodafone customer services on 191 and ask whether MMS is enabled?