Database Users

Getting the HTC TyTn to work with Exchange ActiveSync/DirectPush in Japan

Here is what I've done so far. Anyone with experience or anyone who has successfully gotten their setup to work, please chime in !
1. Install the JASJAM_WWE_1.20.305.3_1.20.305.104_1.07.03.10_ship.exe rom. Test. Works fine when connected by USB, syncs to any Exchange server with no problem.
However, When I try to sync to any Exchange Server or a different Exchange server through the GPRS connection, it sits on "Synchronizing folders", then "Looking for Changes" and finally after a few minutes of doing nothing, it just gives up and goes back to "Waiting for network".
2. As a test, I've tried to install a different ROM. This time ME_DT_WWE_1182553_106_10303_Ship.exe. Now when I try to connect to the GPRS connection, it retries the dial twice, then it "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason. Check your connection settings, etc.". This is after installing the SoftBank extended ROM and doing a hard reset, which worked fine for the previous i-mate ROM.
Anyone have any suggestions or ideas?
logimob

Wireless OK
After doing some more testing, and changing back to the original i-mate ROM, it seems to sync to Exchange just fine using a Wireless connection.
However going back to GPRS, and it's back to doing exactly the same "synchronising folders"/"looking for changes".
To this date, I have never had a successful GPRS sync - has anyone else?

Japan users?
There are no Japan users with SoftBank GPRS ActiveSync working....?

Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.
But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.
Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.
Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.
Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)

Fantastic, I'll try to install the rom at www.dopodasia.com/download/HER_DopodAsia_1237074_1060010_WWE_SHIP.exe
and see how I go. Thanks very much for your help and ideas.
Sorry to hear about your sick HTC Hermes!
logimob
Daimaou said:
Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.
But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.
Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.
Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.
Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)
Click to expand...
Click to collapse

After flashing the Hermes with the new Dopod image, it keeps giving me a
Network Wizard error.
I tried adding the open.softbank.ne.jp settings, but it didn't work.
Then I replaced the Extended ROM with the Softbank Extended ROM. Then the settings for SoftBank were automatically configured - but don't work. It says "the current connection cannot be used for your request". Also, the network wizard comes up every soft reset and says "Your current operator (44020) is not supported. You should obtain an update from your device vendor".
This is kind of confusing - do you have any advice? Did you use the Extended ROM as it was?
Thanks very much for your help

"Your current operator (44020) is not supported. You should obtain an update from your device vendor".
Do not worry for that I have the same problem.
Now you are telling me that you cannot login at all, cannot surf at least the internet?
Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...

Hi there,
Thanks for your reply. I've been messing around on this all night/all day again, and I've made some slow painful progress!
Firstly, I'm glad you had the same problem. Now I'm reassured that the problems are not related.
Next up, I've been trying to get the internet working. I managed to get it to connect before, but whenever I tried to access any site through IE, I got the error "エラーが発生しました。リクエストが不正です。 wj46000e".
I have since done a few hard-resets, and now it doesn't connect, despite me putting in the connection details 10's of times. I now get the error "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason"
Did you ever have these kinds of problems?
What kind of extended rom are you using? I just copied and pasted the whole Softbank Extended ROM, which worked perfectly on the JASJAM ROM.
If you have any ideas, I'd be really grateful.
Thanks very much
Daimaou said:
"Your current operator (44020) is not supported. You should obtain an update from your device vendor".
Do not worry for that I have the same problem.
Now you are telling me that you cannot login at all, cannot surf at least the internet?
Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...
Click to expand...
Click to collapse

Ok so this stuff
エラーが発生しました。リクエストが不正です。 wj46000e
I also get this error while ago... actually the first time I had my X01HT and with the Japanese ROM.
I really do not know what is going on with your device, I just hardreset my HTC Universal and put ALL the setting by hands, NO cab from crap Softbank, and it WORKS !
We should maybe meet one day, and try to let me see your device...

Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!
I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.
I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.

logimob said:
Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!
I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.
I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.
Click to expand...
Click to collapse
Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise

Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.
Daimaou said:
Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise
Click to expand...
Click to collapse

I just tried installing the other Dopod ROM - with exactly the same results. "cannot connect for an unknown reason". This same stuff worked perfectly on the JASJAM ROM, so I am starting to think these problems are somehow ROM related.
Where did you get your ROM from again?

logimob said:
Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.
Click to expand...
Click to collapse
This is a Rom for my universal, not my Hermes, My Hermes with a Dopod rom will be sent back to me today. And since my wife want to use the Japanese X01HT I didn't flash it to US... anyway let's meet and check this out.

Guys, are you using the standard Softbank PC Site Direct connection?
If so, you'll never get Exchange Activesync working unless you uncheck the box for "This server requires SSL" AND the Exchange administrator has configured the system to allow non-SSL connections.
Softbank's "open.softbank.ne.jp" connection is anything BUT open. They are doing port blocking and currently appear to only allow port 80, 25, 110 unless you use Pocket IE. This means that ActiveSync and most IM applications fail.
Softbank is reported to say that they plan to begin supporting Exchange ActiveSync "sometime in December" - until then, the port is closed and there is nothing you can do to make it work.
The workaround is to use [email protected] (but this can get very expensive). [email protected] does not have any port blocking.

Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.

I will die and rot away before these bastards open up SSL...
hguabmur said:
Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.
Click to expand...
Click to collapse
I have been looking through the Japanese sites as well but haven't seen anything. I just keep testing every day. Frigging bastards... I told my Exchange and networking team in the US about it and they had never heard of a Windows Mobile device that was blocked from syncing with Exchange SSL over the wireless.
I have a friend in Korea though with a Samsung WM5 device - his works with Exchange but other ports are blocked so he can't use IM apps. So Japan mobile providers are even more backwards than in Korea.

Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.

hiroshiy said:
Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.
Click to expand...
Click to collapse
It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!

khammo01 said:
It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!
Click to expand...
Click to collapse
Glad to hear it worked. Now my interest is how Softbank is going to treat PC users trying to use X01HT as a wireless modem. I personally hope they provide unlimited usage for $80-$90 per month... (after April)

"Phone Not Ready...." Can anyone help?

I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam

Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.

Another option would be to go back to your cell provider and request they give you another SIM card

sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...

Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam

Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?

I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz

@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).

Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam

I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.

To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam

I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.

Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!

Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?

Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.

How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.

Blackberry Connect on X1?

Anyone that has any success on installing BB on X1? I tried version 103 and 104 but the result is the same i.e it installs doing the rebooting but it can’t register it on my network so no PIN and there for I cant do enterprise activation. Any suggestions, please. BTW Spoke to SE today and there is an upgrade coming before December (what a surplice )

i also tried everthing, still no chance (pin pending).
anyone succeeded?

Me too, I tried the version used for my previous HTC Touch Pro but it was unable to get registered and no pin generated.
I also need this software badly.

couldn't get it working on my phone. it would connect to the blackberry apn for one second but then disconnect.

to all hackers out there. please make blackberry connect working on X1. THANK YOU!!!

Really kind of sad as there are no BB Connect for X1 after so long and I need it to check my emails on the go.

any good news until now?

Hello Guys!
Yesterday I had the bb service (o2 Germany) activate at my contract. In the most post I read, that the main problem of pending PIN is. After I goten the activation sms I install "BB Connect 4.106". And what I see was very.....what can I say......exciting. I get a PIN!! But now, I have the problem that i cant login in on the blackberry site from o2.
I hope that anyone can use this information to bring full bb service to xperia!!!!!!
with best reguards
Shimpuu

Blackberry Connect on snap?

This phone looks fantastic.. it nearly has everything i need...
I am moving from a blackberry pearl with push email on a Blackberry internet service.
What do you guys reckon.. Will it have or be possible to use with the blackberry service (connect maybe?)
appreciate your comments
Dean

I believe theres a software of BB for wmo devices, it lets u chat with your bb contacts and stuff...

Hi,
I am wondering if in the meantime anyone did get the Blackberry Connect software successfully run on the HTC Snap?
I bought the Snap in summer, installed several versions of BB connect, but it didn't work...always got the message "PIN pending".
On my HTC Touch HD it works fine...

Has anyone been able to get Blackberry Connect to work?

rsacipher said:
Has anyone been able to get Blackberry Connect to work?
Click to expand...
Click to collapse
I tried before..still not worked..
i tried bb conect for Moto Q..the software can be install..but never got a pin from blackberry apn...the pin always stated as pending.
i tried to change device id via registry..but got same problem..never get a BB pin successfully.

I have worst trouble, trying to use BBC on my Snap (ROM MAPL_3VOLUTION_WM65_3VO.1.60.090209) but after install BBC SW (BBConnect_WM5_Smartphone_BB) and restart device as per request, my Snap gets bricked on the startup (WM6 3evo logo) and only way to recover is reinstall entire mentioned ROM again.
Installed BBC Desktop on my PC, it works but is not able to connect my Snap due to SW not installed on mobile.
Tried to HardSpl original manufacturer ROM (Movistar Spain in my case) also gets bricked, probably due to my previously installed "Dash3G HardSPL1.19 by JockyW" required to flash mentioned ROM MAPL_3VOLUTION_WM65_3VO.1.60.090209.
Each BBC installation test takes me a lot of time to recover system
Any help would really appreciated.
Kind regards.

Found a site with more information, testing but no chance due to I'm not able to find compatible mobile/ROM version:
http://www.sems.org/entry.asp?ENTRY_ID=225
Thanks.

Magician / No Service

Hello every body,
as i see, many pepole have the same problem here, as i have too, for some issue no service could be found on Magician or what ever name it has, my own one worked fine for 2 years then stopped receiving service from operator, not stolen, as gift from a friend than travel too much, i give it to him to test it abroad, and it worked fine on some operator and not at all on other carrier, i have now a smartphone but can't leave it with out understanding what happend,
i have tried the last rom from cotulla,
tried rom upgrade, radio upgrade ....
finally i' got an idea, the problem apearseas i remember after switching gprs on from operation, and some times when the gprs can't be detected the divice worked fine back, and by testing, changing band and other network related stuff i finaly got a message that says to turn off the connection data to use the gsm network back,
i don't find a proper way to do it,
if some body would try this perhepse that's the real cause for this damn "No Service" message
PS, with wwe o4 from cotulla, the green light indicator blink again but the phone don't pass calls
Qtek S100
rom 3.04
Radio 1.13

change your old battery with new one

hi, i have the same problem. I do the same things you did and i also changed the antenna with no resolution.
Anyone solve the problem?
Did you successful in turning off connection data?

Not at all but ...
i have searched over the net and i found an answer
unfortunetly we have to change the battery that's wath was told to me
i think it's not logique but the persone how told me that used to have the same trouble and by changing the bat every thing goes right for him
i'm living abround then to get a new bat it's a real chaleng then i leave it in wait for confirmation before asking some pal to bring me one

I have bad news....my new battery arrived (it is also more powerful than original 1800mAh) but phone still don't work...
i'm worry that there is nothing to do.......

qtek s100 no service
Hi guys,
I need your help repairing my S100.
I was trying to sell it to a friend who would buy it if it worked with the sim card found in his Vodafone HSDPA/3G modem.Then he inserted the card, found network, then after a few minutes it performed a soft reset.
Then it said(where the rom version is)"bad radio".
Then I performed hard reset, when it said "No radio", then booted up.
Then after a few minutes, it got frozen.
Then I did a soft reset and got a red message"bad radio" and it won't boot.
It only boots up after hard reset, then it can be used as a PDA for a few minutes.Then freezes, then it will not boot again until the next hard reset.
Any help would be appreciated.
Thanks

I have the same problem - tried to use different sim cards and different ROM's and nothing - no service at all - the phone just give an error :/ any idea's how to repair it ?
I have :
http://wiki.xda-developers.com/index.php?pagename=HTC_Magician
O2 Xda II Mini
With :
HTCMAG_ROM_WWE_O4 - http://cotulla.pp.ru/Magician5.html

I had the same problem and accidentally fixed it.
Perhaps I was just lucky, but why not try switching to different SIM card, cleaning it, put it on different mobile phone, and put it back on magician.
Here's how I did it:
http://forum.xda-developers.com/showthread.php?t=592099

no radio
i have trouble in my magician to...after upgrade rom and radio to 1,12...know my magician is cotulla wm 6.1, but cant make a call and sms...on startup no radio...somebody can help me please..?