Database Users

O2 XDA IIi problem with wifi

Dear All
I just purchased O2 XDa IIi in UK, when I use wifi at the 1st time, it is good, but suddently it stop and now can not detect the wifi signal at wifi-cafe while other people around me still use it good.
Try hardreset but the problem still persist.
Is the device at faulty? how to solve this
Best regards
Tuan

are you sure you are not connected? when the xda2i detects a network it recognises, it will not launch the screen that gives you the option to connect to that network, it will just automatically try to connect.
I suggest that next time you are in the cafe, turn on tour wifi, and launch internet explorer, and see what happens. If the wifi cafe needs vouchers to access then the browser will ask you for details, which means you are on line.
Alternativley, go to a new wifi hotspot location and try there and see if the xda2i prompts you to connect to that new network.
Good Luck!

bryson said:
are you sure you are not connected? when the xda2i detects a network it recognises, it will not launch the screen that gives you the option to connect to that network, it will just automatically try to connect.
I suggest that next time you are in the cafe, turn on tour wifi, and launch internet explorer, and see what happens. If the wifi cafe needs vouchers to access then the browser will ask you for details, which means you are on line.
Alternativley, go to a new wifi hotspot location and try there and see if the xda2i prompts you to connect to that new network.
Good Luck!
Click to expand...
Click to collapse
Hi
Thank for your reply
The device do not recogize wifi, i try nearly ten hotspot locations but results are the same.
Do you suggest any advice? i think the device may be faulty due to hardware problem
Best regards
Tuan

damn, sounds like it could be a hardware issue, I have heard other forum users complaints about wifi going wrong, other than sending it back for a replacement, I am stumped. Sorry.

I’v hade the same problem.
When I first received my device wifi was really good, within a week if could not even detect a network.
It started with the unreliable data transfer but still having a good signal strength,
to no data transfer but still with good signal strength,
to no signal / no network connection. No network detection
o2 replaced my device but the new one is still a little poor & slow picking up networks and sometimes never detects networks. Far form what the xdaIIi was like first time I tried it.
regards

DAustin said:
I’v hade the same problem.
When I first received my device wifi was really good, within a week if could not even detect a network.
It started with the unreliable data transfer but still having a good signal strength,
to no data transfer but still with good signal strength,
to no signal / no network connection. No network detection
o2 replaced my device but the new one is still a little poor & slow picking up networks and sometimes never detects networks. Far form what the xdaIIi was like first time I tried it.
regards
Click to expand...
Click to collapse
Exactly the same problem like me
I am very disappointed with O2 XDA IIi. how the manufacture can launch such a product
Unfortunately i am in Vietnam now so i can not send the device back to O2 UK for replacement
Any one have suggestion
Regards
Tuan

nmt1978 said:
DAustin said:
I’v hade the same problem.
When I first received my device wifi was really good, within a week if could not even detect a network.
It started with the unreliable data transfer but still having a good signal strength,
to no data transfer but still with good signal strength,
to no signal / no network connection. No network detection
o2 replaced my device but the new one is still a little poor & slow picking up networks and sometimes never detects networks. Far form what the xdaIIi was like first time I tried it.
regards
Click to expand...
Click to collapse
Exactly the same problem like me
I am very disappointed with O2 XDA IIi. how the manufacture can launch such a product
Unfortunately i am in Vietnam now so i can not send the device back to O2 UK for replacement
Any one have suggestion
Regards
Tuan
Click to expand...
Click to collapse
At the risk of being shot down, have you tried your IIi at another location. There is every chance the hotspot you're using is degrading rather than IIi!
Is it hot there right now? (sorry for being ignorant!). Condensation can form inside the aerials, and water is a killer for radio coverage. Perhaps put it somewhere dry for a few hours to absorb the moisture?

[/quote]
At the risk of being shot down, have you tried your IIi at another location. There is every chance the hotspot you're using is degrading rather than IIi!
Is it hot there right now? (sorry for being ignorant!). Condensation can form inside the aerials, and water is a killer for radio coverage. Perhaps put it somewhere dry for a few hours to absorb the moisture?[/quote]
hi
Thank for your email. I tried it in nearly all hotspot in my hometown. Even to ask some of my friend bring their device (Lapton, HP, T-mobile...) sat next to me to check. They are using wifi very well except me (
The device is totally dry for sure. I already soft reset, hard reset but found no thing change.
I guess there must be problem with hardware
Hope O2 do the same like what other computer manufactures do is to take back all error devices? they must do it
Regards
Tuan

bryson said:
are you sure you are not connected? when the xda2i detects a network it recognises, it will not launch the screen that gives you the option to connect to that network, it will just automatically try to connect.
Click to expand...
Click to collapse
if a hotspot is already in yr list of networks, it'll not prompt, otherwise it'll ask u "XXXX-XXX network found, it connects to Work / internet "
another probable cause for not getting any data transfers after connecting to wifi is that the network selection is wrong. try checking the network settings and changing the same. I'm in vietnam and its working fine with me.

sunish said:
bryson said:
are you sure you are not connected? when the xda2i detects a network it recognises, it will not launch the screen that gives you the option to connect to that network, it will just automatically try to connect.
Click to expand...
Click to collapse
if a hotspot is already in yr list of networks, it'll not prompt, otherwise it'll ask u "XXXX-XXX network found, it connects to Work / internet "
another probable cause for not getting any data transfers after connecting to wifi is that the network selection is wrong. try checking the network settings and changing the same. I'm in vietnam and its working fine with me.
Click to expand...
Click to collapse
hi
are u in HCM, can we meet at some wifi cafe, i need your help because already tried many ways but failed.
Regards
Tuan

sunish said:
bryson said:
are you sure you are not connected? when the xda2i detects a network it recognises, it will not launch the screen that gives you the option to connect to that network, it will just automatically try to connect.
Click to expand...
Click to collapse
if a hotspot is already in yr list of networks, it'll not prompt, otherwise it'll ask u "XXXX-XXX network found, it connects to Work / internet "
another probable cause for not getting any data transfers after connecting to wifi is that the network selection is wrong. try checking the network settings and changing the same. I'm in vietnam and its working fine with me.
Click to expand...
Click to collapse
Hi
i think wifi is automatically search for network, and it will prompt if detect successfully, but mine is nothing, no search, no detection, i do not change any network settings. it is just like when i brought in in UK.
regards
tuan

Automatically switch between GPRS and Wifi?

Hi everybody,
Is it possible to let the wizard switch from wifi to GPRS, when wifi isn't avaible and back again ofcourse?
In some webpages the say that the universal has that function.
Is it possible that that piece of functionality is can be copied to the Wizard?
Thanx a bunch

marshall_teller said:
Hi everybody,
Is it possible to let the wizard switch from wifi to GPRS, when wifi isn't avaible and back again ofcourse?
In some webpages the say that the universal has that function.
Is it possible that that piece of functionality is can be copied to the Wizard?
Thanx a bunch
Click to expand...
Click to collapse
Try the Vairio GPRS app thats in the MDA CDs, I also just posted here.. http://forum.xda-developers.com/viewtopic.php?t=32094
Its not ideal but it will allow you to controll when GPRS is on or not - other than that the MDA will work it for its self.
Terran

i'm struggling at the moment since my kjam decides to turn wifi off when it sleeps but still activesyncs via gprs even when i'm in the house and the wifi is still available.
i've tried that reg hack to stop wifi turning off on suspend but all that has done is stopping the wifi relogging on to the access point when i turn back on and stop gprs
can someone upload the vario app so can see if that helps.
ta

thefunkygibbon said:
i'm struggling at the moment since my kjam decides to turn wifi off when it sleeps but still activesyncs via gprs even when i'm in the house and the wifi is still available.
i've tried that reg hack to stop wifi turning off on suspend but all that has done is stopping the wifi relogging on to the access point when i turn back on and stop gprs
can someone upload the vario app so can see if that helps.
ta
Click to expand...
Click to collapse
.....Can I suggest you read my post above again ?
Terran

oh lol i did check your link but there was no files there when i checked. weird. i see it now ta
:edit: oh its just gprs monitor. no it doesnt. its not that useful really

Since we're talking about wifi, for several hours yesterday I tried getting on my WiFi at work and home. No luck. Thinking it might help, I went to Starbuck's and couldn't get on either.
Can someone help me??!!! I did it with my PDA2K but can't remember how. This is really starting to piss me off!
My wifi at work and home had WPA-PSK and TKIP setup. I found, and I think this is the problem, that when I had these options selected on the K-Jam 802.1x was also enabled...and I couldn't uncheck it like I can on my laptop. (I confirmed the wifi worked via laptop). So, I went to an open system and I still couldn't connect. I could see the network, and I was asked for the passphrase, but I couldn't connect and get an IP address. I tried Starbucks and the same thing happened.
Any thoughts????
Thanks,
Tom

(8525) Wifi and GPRS/UMTS Connection...

I don't know what is going on but when I'm at home, I woud usually be connected to UMTS/GPRS. Of course, having wifi at home, I would rather use that (speedwise) but when I turn on wifi, I notice that I would be connected to both WIFI and UMTS/GPRS.
FIRST QUESTION:
Which am I utilizing? UMTS/GPRS or WIFI?
Now, considering that I "THINK" I'm using wifi, I would launch PIE and to go to a website, it takes forever...... The task bar keeps saying locating. I have to literally wait and wait before I get to the website.
SECOND QUESTION:
What is going on here?
At any rate, if I turn WIFI off and I'm just connected to GPRS/UMTS, I can browse using PIE without any problems. No "locating..." etc. or waiting.
Please help!

nutnbolt said:
I don't know what is going on but when I'm at home, I woud usually be connected to UMTS/GPRS. Of course, having wifi at home, I would rather use that (speedwise) but when I turn on wifi, I notice that I would be connected to both WIFI and UMTS/GPRS.
FIRST QUESTION:
Which am I utilizing? UMTS/GPRS or WIFI?
Now, considering that I "THINK" I'm using wifi, I would launch PIE and to go to a website, it takes forever...... The task bar keeps saying locating. I have to literally wait and wait before I get to the website.
SECOND QUESTION:
What is going on here?
At any rate, if I turn WIFI off and I'm just connected to GPRS/UMTS, I can browse using PIE without any problems. No "locating..." etc. or waiting.
Please help!
Click to expand...
Click to collapse
While on wifi you can temporarily turn off GPRS using connections hard key below on/off hard key. Just tap on the icon that looks like a pda with two arrows. When off wifi reconnect GPRS using connections in settings menu.
Mike.

Ok. goodie. I was able to shut off the GPRS.
Now I launched internet explorer. The only connection that I'm connected to is my wifi. Still the taskbar is saying "Locating.." taking forever to go anywhere.

nutnbolt said:
Ok. goodie. I was able to shut off the GPRS.
Now I launched internet explorer. The only connection that I'm connected to is my wifi. Still the taskbar is saying "Locating.." taking forever to go anywhere.
Click to expand...
Click to collapse
At least one step in right direction. I'm not so hot on the slow connection. Assume ports and proxies are setup ok.
Perhaps others have some ideas.
Mike

elaborate on the proxy settings so i can check if these are right...

nutnbolt said:
elaborate on the proxy settings so i can check if these are right...
Click to expand...
Click to collapse
In Start>Settings>connections there is an option "edit my proxy server" and within this lots of options.
I will have a different provider from you so don't know what settings should be there. I am also not an expert on this so hopefully someone who is will jump in with some info on this.
One person I was posting with queried why their wifi connection needed any proxy settings as they were not connecting through to their mobile operator but to their home broadband connection. However when they tweaked a setting here their Wifi suddenly started working. See Mariete's last post here:
http://forum.xda-developers.com/showthread.php?t=284867
We need someone with more knowledge!! Anyone?
Mike

Well for one thing, there is no setting for proxy server. Even then when i did find anything to do with proxy server, it is not even activated.
Next..

Phew...Someone else with the same EXACT issue. I was on with Cingular/HTC support today and they really didn't help. I will keep trying new things and checking back to this thread to see if anyone else thinks of an idea.
I have a Apple Airport (802.11g) with no security settings. I have a few laptops on the network and friends who can connect their laptops without any issues.

I actually got tired of this issue. I downloaded and bought netfront. It was something I was going to buy anyway. So after installing it, I tried it again and this time, it goes to the website flawlessly. It must be something to do with IE.
On the other hand, I'm having some issues with shutting down the GPRS again. It keeps turning on automatically.

brmcguire said:
Phew...Someone else with the same EXACT issue. I was on with Cingular/HTC support today and they really didn't help. I will keep trying new things and checking back to this thread to see if anyone else thinks of an idea.
I have a Apple Airport (802.11g) with no security settings. I have a few laptops on the network and friends who can connect their laptops without any issues.
Click to expand...
Click to collapse
everyone make sure they arent on their providers connection that utilizes the proxy.. i dont know about any provider except cingular.. when using wifi stay off MEDIA NET.. everyone's best bet is to make sure they are on the connection for MY ISP, go to settings, connections, connections, advanced, select networks, change the drop down to MY ISP. also make sure wifi is off before doing this, after changing to my isp then turn wifi back on and you should be ok...

shogunmark said:
everyone make sure they arent on their providers connection that utilizes the proxy.. i dont know about any provider except cingular.. when using wifi stay off MEDIA NET.. everyone's best bet is to make sure they are on the connection for MY ISP, go to settings, connections, connections, advanced, select networks, change the drop down to MY ISP. also make sure wifi is off before doing this, after changing to my isp then turn wifi back on and you should be ok...
Click to expand...
Click to collapse
I will give this a try. Thanks. I will keep everyone posted to my hopeful success.

Absolutely fantastic!!!
Hi All,
First of all, let me tell you that I was also suffering from the same problem of MediaNet proxy settings. I've done the same changes asked by "shogunmark" which really sounds good logicaly. And my wifi connection started working miraculously! Yes, it is miracle for me as I am trying to connect to WiFi for last 3 days! Thanks a lot again...

I got it to work as well. However, I couldn't use "My ISP" connection as it was pointing to a Cingular domain. I ended up creating a new one called Home and it works fine. I do have a question. Under Settings/Connections/Connections/Advanced/Select Networks...
What does everyone have selected in both drop downs? I had to select my new Home connection for both to get WIFI to work.

that cingular domain/AP is only used for edge/3G data with no proxy.. this is why this is used for wifi.. theoretically MEdia net would work if it didnt have the proxy... but the phone doesnt look at the AP name when on wifi, only the proxy, you shouldnt have needed to create a new connection!

shogunmark said:
that cingular domain/AP is only used for edge/3G data with no proxy.. this is why this is used for wifi.. theoretically MEdia net would work if it didnt have the proxy... but the phone doesnt look at the AP name when on wifi, only the proxy, you shouldnt have needed to create a new connection!
Click to expand...
Click to collapse
ok, so I should be able to keep Media Net on the top drop down and My ISP on the second drop down? I assume I should just be able to use the Comm Manager to switch between WIFI and the Cingular Data Connections?

how to limit connection to only wifi

last year my daughter's fiance wanted a wizard so i gave her one to give to him.
she broke up before she gave it to the guy.
now my daughter has a new almost fiance and this guy got the wizard.
he is complaining that sometimes the wizard connects to cingular data and not to wifi.
of course he doesn't want to pay the cingular data charges so how do i disable that and limit his connectibility to wifi.
do i just make sure the data connection is turned off in connection manager or is there a better way.
thanks

irv6744 said:
he is complaining that sometimes the wizard connects to cingular data and not to wifi.
of course he doesn't want to pay the cingular data charges so how do i disable that and limit his connectibility to wifi.
do i just make sure the data connection is turned off in connection manager or is there a better way.
Click to expand...
Click to collapse
Look for a cab called Modaco NoData. It allows you to turn off data access to whichever methods you don't want. I can post the cab later today. Its also found built into my xda mobile 6 rom.

thanks for the response.
i tried to download it from modaco but got an error message even though i was logged in.
finally found it on a european site and grabbed it.
thanks again.

i tried to install the cab on my g4 8125 with wm6.
NoData does not run properly.
i get a NullReferenceException
with a couple of more lines that start with System.Windows.Forms.Form etc.
any ideas how to fix this program in wm6 or turn off the edge a different way.
thanks

an old solution to this use to be to go to settings --> connections --> connections --> advanced. then from there click on select rules and change it so that both settings are set as "My Work Network". setting it to my network only connected via wifi or when wired...since i think the my isp setting might have the wireless service information.
not a 100% guarantee, since i don't use the internet either, but i've always set it this way and haven't had any connections to the internet. even when i open up ie, it doesn't try to connect to anything.

Orange 3G - stopping GPRS ?

Hi
Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)
Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)
Be grateful for any help

As I said to the person who asked the same question a few days ago *sigh*, google nodata

petez1 said:
Hi
Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)
Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)
Be grateful for any help
Click to expand...
Click to collapse
You need to check how your phone is connecting.
AFAIK the orange ROM uses the unique manager not the normal HTC connection manager.
This means you dont really have a WiFi connection. Orange unique is their VOIP(??) implementation.
If you have a livebox and orange as your ISP your phone will automatically switch to using your WiFi connection for phone calls saving you money, the downside is you cant use wifi for anything else.
The only way to sort it is buy flashing a different ROM.
Orange Unique ----http://www.business.orange.co.uk/services/broadband/unique-for-business/

Hi
Thanks for the info. Been trying to sort out with Orange and same answer - disable GPRS and the WiFi stops as well !!! (One of the Orange guys even admitted that it was because they don't make money on voice now, only data). The 'nodata' fix doesn't work as it also stops the WiFi. Any thoughts on which ROM I might flash?
Thanks for your help

I'm actually an Orange employee, working for Handset Faults, and looking to solve this for a customer.
There is a rom update available from HTC, which apparently fixes this, however the customer I'm trying to resolve this for, has tried updating and his serial number shows as no available ROM.
I don't think the No-data resolution will work, so hoping if theres any other solutions you guys could suggest?
I know on my current HS, which is a Hermes, I've the communication manager, which i believe isn't available on the Touch 3G, unless debranded.
Really, I'm just trying to get more advice, so would appreciate anyone's tried and tested work-around, as i've to call said customer back tomorrow, with hopefully a resolution, but if not, then he'll have to wait till a ROM update becomes available from HTC/Orange for branded handsets.

I found a solution to this problem last night that works for me on my Touch 3G with Orange.
Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.
I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.
Bob

bobmac892 said:
I found a solution to this problem last night that works for me on my Touch 3G with Orange.
Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.
I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.
Bob
Click to expand...
Click to collapse
Bob
Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)
Thanks

Thanks Bob,
Will copy this and put it on my phone somehow!
Thank you very much for the advice!

Greeee
Did you manage to make it work?

petez1 said:
Greeee
Did you manage to make it work?
Click to expand...
Click to collapse
Unfortunately, the customer cancelled their upgrade and got another handset before trying this.
Shame really!
Thanks for the help though!

petez1 said:
Bob
Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)
Thanks
Click to expand...
Click to collapse
Bob/Greee
Still haven't been able to work out the second part of the fix - can you help?
Thanks

I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.
I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.
Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?
Just another question my customer asked today.
Thank you,

Greeee said:
I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.
I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.
Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?
Just another question my customer asked today.
Thank you,
Click to expand...
Click to collapse
The GPS will use the satelitte to get a signal (just like proper SatNavs), but if there's an A-GPS feature, it will use a tiny bit of GPRS to speed up the process.
It'll then use the GPRS (if enabled) to download maps for the local area if it there isn't a map already installed on the handset.
That's why it's always a good idea to disable GPRS when roaming, at £8/mb- it's a pricey thing to use.
However, you can normaly download maps using WiFi before you leave (if you know where you'll be going), which will save time and money on using the network for data.
I get asked that question alot too (I work for them too, in NT1- First Impressions)

It will use the GPRS for the GPS locator if you leave A-GPS selected. Fortunately you can disable A-GPS to stop this happening.
Interestingly, I can't find any real difference in the speed of 'finding' satalites between standard GPS and A-GPS.

Thanks for the advice guys.
So any ideas how to fully block GPRS traffic outgoing, unless wanted? So its WIFI only when my customer is at home?

No further movement on this one...
Anyone got any ideas, how to utilise the WIFI facility switching the Unique Phone part off, and blocking GPRS traffic?
Thank you,

NoData works on fone.......BUT
Hi I got my touch 3g couple days ago its on orange contract brilliant fone apart from cannot connect to wifi as you all know it still connects thru gprs so I downloaded Nodata installed on fone disabled gprs with it. So good so far switched on wifi thru unique manager then checked that data connection was still off and it was BRILLIANT I shouted.
My wifi was connected to my hub and data connection was off woo hoo
Started web browser and lo an behold Get the message "cannot connect with current connection settings"
As far as I am led to believe at the present time there is no way round this problem apart from installing a clean version of windows but if I am mistaken please tell me how to get around this problem.
Cheers Biggles
HTC touch Dual An a HTC touch 3G

I have the Touch 3g with Orange - but thanks to the guys on this forum I got rid of the Orange branding/mess by using a 'stock' rom and I am not now using Orange Unique. Then I did the following........but not sure if it works with the Orange Unique stuff.
As far I as I can see there is no explict way of turning GPRS off - if it is set up then it will connect to it when a program requests data. I have unlimited internet on my home network but I need to turn GPRS off when roaming abroad so I don't get charged silly amounts.
I found that the only way I can guarantee to stop the phone using GPRS is to change the name of the Access Point Name - then it cannot connect to the service. On my phone (a Touch 3g) it is under Settings, Connections, Connections, Manage Existing Connections - then edit the connection details. On mine it is Orange Internet - so edit this and get to the Access Point Name - which is orangeinternet in my case - i just take away a few letters at the end and save the settings.
At this point GPRS will not work because the Access Point Name is not correct and you will get a message from any program trying to access the internet if wifi is not enabled. To get it to work again just edit the Access Point Name back to what it was. In my case I do not have to switch the phone off/on - I can just change the Access Point Name at anytime and it works or dosn't as I require.
Hope this helps.

doublegandt said:
On my phone (a Touch 3g) it is under Settings, Connections, Connections, Manage Existing Connections - then edit the connection details. On mine it is Orange Internet - so edit this and get to the Access Point Name - which is orangeinternet in my case - i just take away a few letters at the end and save the settings.
Click to expand...
Click to collapse
Hi,
With Orange Unique there isn't any "Manage Existing Connections" that I can find - just addding new modem or VPN? Am I in the right place?
Thanks

for the benefit of people who may be subscribed to this thread, I think I have found a fix for the orange rom using data connection instead of wifi, read on here:-
http://forum.xda-developers.com/showpost.php?p=4517074&postcount=12
post back to that thread if it works for you!