Database Users

Killed Device with normal Software installation... HELP

Hello all,
i have installed the Demo of www.dotpocket.com (Remote Control Software for WIndows Mobile.
On the WebSite there are Versions for Windows Mobile 2000 and 2003 so i decide to use 2003 because there are no Version für 2005 | WM5.
After installing and configuring, it needs a Softreset... and after this the Device hang at the First Screen where all the IPL and OS Versions are Displayed. I have a QTEK S200 and does nothing like unlocking or Flashing other ROMs.
I think the Software installed a new Videodriver (as told on the Homepage) that is not compatible with this device. I think a normal Hard Reset would do the Job... but how can i made one??
The Manuel says "Hold Camera and Comm Manager Keys and Press SoftReset while the Device is powered on). This way i already had done a few Hard Resets. But now it dosen't work, maybe the Device must have fully loaded Windows to do so or it does not work.
After reading a little bit, i enter the Boot Loader Mode by pressing Camera and Softreset but after that (i dit no flashing) the Device is still not booting up.
Any idea how to made a hard reset or get the Device running?
At first, i wont like to try flashing another ROM if there is another option.
Thanks in advance

OK, thanks to all
it is normal for me, to search a solution for houres, then asking, and than FIND the solution in the next 5 minutes
Hard Reset was done with
pressing Soft Reset and then Camera and Comm Manager AFTER that while the Device is booting up.
Maybe i made a mistake the last time.
Now, i am searching a Remote Control Software (that does not **** up my Device). It can be Shareware cause i need it only tomorrow for a Presentation..
Thanks a lot.

I understand you need something to see the device screen on the PC and operate it with keyboard and mouse?
Here are a couple of options for you, hope they have all the desired features:
Free from Microsoft:
http://www.microsoft.com/technet/prodtechnol/wce/downloads/ppctoys.mspx#ELD
More advanced, but not sure what the demo version offers:
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro
Good luck with your presentation!

White Screen only

I just installed this program, used default settings, apllied, My 8125 soft reset.
Now I cannot see anthing past the initial screen that lists IPL and SPL version.
Just a plain white screen, Active sync wont work, no buttons work. Please help !!!!!!!!!!

If you're stuck I think the only next step would be a hard reset which is going to drop it back to the base factory build so you'll lose anything you've installed etc.

How do I hard reset 8125, with buttons only (key / button combination) OS does not boot or visible.

press the "connetions" button (on the left hand side of the unit next to volume up/down) with the "voice" button (right hand side of the unit opposite the connections button) and then use the stylus to do the normal soft reset and it should hard reset back to factory settings - it's described in the manual

Tried hard reset several times, no luck.
All I did was installed registry wizard from here
http://forum.xda-developers.com/viewtopic.php?t=39725&highlight=registrywizard
and now I can't get it to do anything, anymore suggestions ?, your help is really appriciated, I have only had the phone to 2 days and its dead already

try holding the same two buttons and then hitting the power button instead of the reset thingy... this method was easier for me... If this dosen't work you will have to enter bootloader mode and reflash the rom.
For the detailed reset procedures try here
By the way, did you use that program to change the default input method?? I use it all the time and the only time it gave me the whitescreen is when I tried to change the default input...Oops. I believe that you should be able to use that program safely, just leave the default input alone... Hope this helps.

Thanks for info, I did manage to reload the ROM. and Yes I did change the default input method, that might have done it. Thanks all, for your Help.

raheelb did you have the warning that the proggie cannot recognize the AKU version?
I had had such a warning, unfortunately bypassed it and had the same issue (white screen) - any one knows why the RegistryWizard cannot recognize AKU version? I have the original Qtek 2.17 ROM installed... :?

P4350 stops on green windows mobile screen

Hi everybody,
I tried to free up 8MB out of 12MB of pagepool in my HTC P4350. after some months my device was hanged and I couldn't restore by hard reset. also when I tried to run the RUU via my computer by pressing camera while restarting, the boot and update process will stop on green windows mobile screen.
my ROM version is 4.17.0001
anybody can help?
thanks,
Pejman

are you hard spl? if you are then try flashing via the the sd card method.

I had upgraded my 4350 with HTC_P4350_WWE_4.17.405.2_4.1.13.44_02.94.90_Ship.exe by pressing camera on startup. it goes 100% complete, then restart and after white htc screen shows green win mobile, on this section the green signal LED works and the sound of keyboard open/close plays.
just let me know what is the problem and how can I use SD update methode.
Thnx

HELP me with my brick htc touch opal(viva)

I recently flashed my opal to wm 6.5 and it worked perfectly fine. Yet today when I tried to install a software which would help display chinese character, after reboot, it got stuck in the smart mobility screen. I have tried hard reset and it didnt work. HELP ME!!!

you can still hard reset it in that state... do the usual hard reset, press both green and red buttons at the same time and with the stylus press the reset button at the back and release it. don't release the green and red buttons yet, release it when you see the instruction "This operation will delete all your personal data blah blah"... then just follow the on-screen instructions.

If TheRem's solution doesn't work you can reset the phone while holding down the Volume down key and it will take you to the SPL (tri color screen). from there you can plug in your phone to USB and flash PhamQuangs ROM again.

Double Post
Closed.
Dave

My Experiences installing a ROM on the AT&T Pure

Just installed "Duttys Topaz Leo Holy Grail R1 [LP]" on my AT&T Pure and I thought I would add some comments for the rest of you considering upgrading your "Pure." Overall the upgrade was a good idea. Lots of additional functionality, and the ROM is fast and works well. Here are a few comments;
1. When I tried to use the HARD-SPL in automatic mode, it would never connect to the phone. I even tried installed the HARD-SPL manual CAB on my phone but that didnt work either, it just froze the phone with the old AT&T ROM. Instead I downloaded the CAB that was mentioned in one of the error messages that HARD_SPL gave me. Once I installed that, HARD-SPL worked fine.
2. No more AT&T Navigator. If this is a tool you use, its gone. You can replace it with a TeleNav download however. I am using the download for the "Tilt" and while not perfect, it works. You can download it at;
http://tinyurl.com/telenavdownload
3. The Pure came with a very nifty and effective voice dialing feature that requires no training. I found it useful and accurate but it too is gone (if I am wrong, please let me know!). The new ROM comes with a CAB that permits voice dialing but it requires training and is not nearly as sophisticated but it works.
4. This new ROM is missing an applications tab, instead app shortcuts are integrated with the home screen. While this is nice there is no menu option that says "All Programs." If you want to run a program that is not in one of your 9 shortcuts, you have to go to the start menu and leave the TouchFlo system and go into Windows Mobile. This is pretty annoying actually (no fault of Dutty of course, its a HTC issue).
Other than these four things, I am pretty happy with the ROM and the install was pretty painless.

jeremiah.... I also have a htc pure and I am planning to flash the rom to duttys or any other rom... but I am new to this and I am looking at the steps.
1. I need to use the Hard-Spl first and then hard reset the phone right ?(but how do i hard reset the HTC pure ? I cannot find the reset button I saw a video for HTC diamond 2 but not for htc pure can you tell me how you reset the phone ?)
2. Then I use the ROM to install right ?
Please help me with the steps required

UPDATE: Restoring AT&T Navigator on the AT&T Pure
In a previous post I said that when you update the ROM on the Pure you lose AT&T Navigator and had to use a version of TeleNav for the Tilt instead. Well I have found a link on the TeleNav site to download the Pure version of AT&T Navigator. Here it is and enjoy...
http://tinyurl.com/pure-navigator

Your Questions
mshenoy4573 said:
jeremiah.... I also have a htc pure and I am planning to flash the rom to duttys or any other rom... but I am new to this and I am looking at the steps.
1. I need to use the Hard-Spl first and then hard reset the phone right ?(but how do i hard reset the HTC pure ? I cannot find the reset button I saw a video for HTC diamond 2 but not for htc pure can you tell me how you reset the phone ?)
2. Then I use the ROM to install right ?
Please help me with the steps required
Click to expand...
Click to collapse
mshenoy4573,
Don't worry about the hard reset, it is not required actually. The ROM upgrade is really quite simple. Yes, the first thing you need to do is run HARD-SPL. If all goes well, you will get the tri-color screen on your phone and it will install no problem. If you are like me, it won't work the first time. If it just hangs or you get an error message, here is what to do.
Do NOT install the manual cab mentioned in the HARD-SPL instructions, it just froze up my phone. Instead, read the error message. You will see that it gives you instructions for downloading and installing a different CAB file. The error message gives you the URL to use, do that.
Once you download and install that CAB file, run HARD_SPL again and it should install no problem. Just let the phone reboot and then with your phone connected to your windows PC, install the ROM of your choice by running the "wrapper" program. Its a piece of cake really.
Remember you will lose the nifty MS Voice Command application and I don't know how to get it back. In a previous post I give a link to download the AT&T Navigator if you are interested. Good luck!

If you don't know where the reset button on the Pure is....
I suggest you familiarize yourself more with the basic functions of the machine before installing (bricking <BG>) a new Rom!
Read the Faqs, and Stickys, All the info is there, but you do have to dig in.
No one really wants to assume the liability of completely nursemaiding
someone who hasn't even tried to find out by reading the wealth of info on
this site.
Be that as it may I'll try to pay some of my Karmic newbie dues here <BG>
On the Pure, Compact V and Diamond 2 (All the HTC Topaz series)
the reset button is somewhat cleverly hidden in the stylus hole
When you remove the stylus you will see a red dot inside the opening
that is the reset "button"
If you gently push the red area you will hear a click and the machine
will "warm" reset . Try it, it will not hurt anything and actually should be done periodically to free up memory every now and then or if your Pure is acting sluggish.
ONLY After you reburn your ROM you will want to perform a "Cold" or Hard
Reset as well, (This clears additional system memory removes all installed software and re-initializes some of the internal parameters to default factory values even with a new ROM) This should only be done right after a new rom is flashed in or maybe if you have really hosed up your machine and wish to start from scratch.
To Perform a Cold Reset you press both Up and Down Volume buttons Simultaniously and then depress the Red (warm) Reset button described above (in warm reset)
The other special button sequence is used to enter boot mode and actually burn
a new Rom (After you've copied it to the Device)
Ths is done by first turning the device off,
hold the Power/Standby button (top of Phone) until unit is off
(not just standby) and then while still off
Depressing Vol Down button (just the the one button)
and then simultaneously pressinging the Power On button (hold them both a few seconds)
This will bring you to the famous Tri-colored Boot mode screen (you can't miss it)
This is one of the ways to start the actual Rom burn/Flash/installation but there are menu options here so you can bail out if you are not ready to burn at this time
What you really should consider is bringing up this boot screen
and reading the info on it (write it ALL down)
But specicically notice the number of the HSPL displayed.
The Stock ATT Pure will say HSPL 1.83.0000 (thats the locked OEM ATT HSPL) After you sucessfully burn your new HSPL
if you bring up this screen it will say HSPL 1.83.Olinex
That is what you need to see before you can burn a new ROM!
I suggest you bring up that boot screen familiarize yourself with it
It wont hurt anything.
(verify yours now says 1.83.000 and after HSPL install says 1.83.Olinex)
Another few Pointer for the Pure
You can "upgrade" the HSPL in one sitting, your machine will still run
after the HSPL has been upgraded. You can check it out and upgrade the Rom
at a separate time. (So you can exhale!<BG> if the HSPL "upgrade" was good)
Its been a while but I'm pretty sure the instructions did not require you to
Cold Reset the machine before upgrading either the HSPL or the Firmware
(but definately afterwards) And since I remember you needed a USB and internet connection you couldnt have deleted the Activesync partnerships
(which a cold reset does, Anyone?) Anyway Just follow the instructions!
Last note On the Pure
I could not install the HSPL until I loaded "enablerapinew.cab"
this file is mentioned in the Docs and available as a link in them
I'm fairly sure all Pures will need to install it on there device as well.
Good Luck
Like the original poster I also installed Dutty's HGR1 and love it
I did have some minor anomolies because I did NOT do a
Cold Reset AFTER originally installing the new Rom firmware.
Most have been solved by the Cold Reset and re-installation of all my
software (PIA but worth it) but there are still some very minor known bugs
KJL

Actually cold reset on a Pure is "hold vol up and down, press power button", not the soft reset one. Of course do it with phone off to start with.

As for the voice dial feature on stock Pure - it's called Voice Command (Microsoft feature).
If you want it back after upgrading a rom search this forum for a Voice command cab. Install it, you probably gonna get an error at the installation but all should work ok. You can see it installed in settings/personal.
A.

Cold Reset after re-flashing Rom
smielek00 said
Actually cold reset on a Pure is "hold vol up and down, press power button", not the soft reset one. Of course do it with phone off to start with.
--------------------------------------------------------------------------------
Hi
Its interesting you said that
you know thats what I originally thought and read myself
but not so sure now (I've seen both choices mentioned)
I used the Vup+ Vdown +Pwr after the first time I re-flashed my Pure
If I'm not mistaken, it just brought up the Tri-color screen and I seem to remember some confusion on my part as how to run the new software from there? (didn't want to re-flash a second time) I think I just hit reset??
Well I know I had a bit of uncertainty at the time if I had actually Cold reset
I eventually developed some anomolies in the system and decided to
re-flash and start from scratch.
This 2nd time I used Vup + Vdown + red reset
after reflashing and I had very clear prompts asking me to confirm that
I would be deleating all my data and installed programs. Which of course I did
and it then rebooted, this felt much more "concrete" than my original experience??
(Now this could also be due to the new firmware and HSPL as well? I guess its not "really" a Pure anymore after re-flash)
But I'm wondering if on my first Re-flash I didn't manage to NOT hold both
Vup and Vdown together and hitting Pwr just brought me to boot mode instead of Cold Reset mode. (very easy to do)
Anyway I do know for a fact I used Vup+Vdwn + Red Reset this last time
and it will work on the re-flashed Rom and everything has been fine and
very stable since (Loving Dutty's HGR1)
Just my experiences as I can best remember and interpret them
Be great if we got another few inputs on this
KJL

Thanks Ken,
Might work both ways, I remember having to confirm I want my phone to a clean original state.
On Dutty's HG - hope he can fix autotime when changing time zone

My problem is active sync wont stay connected when it my phone goes to the red, green and blue screen during the flash process. Any ideas how to fix this?

mikeroberts30 said:
My problem is active sync wont stay connected when it my phone goes to the red, green and blue screen during the flash process. Any ideas how to fix this?
Click to expand...
Click to collapse
You might need to install the extra cab then first. Not sure about that, but you can probably get an indication of what to do by reading through some of the recent posts in the hard spl thread.
BTW, I just upgraded my Pure to Dutty's Holy Grail R3 (the Leo phonecanvas version). It works great. So far it seems like the R1 in many respects.
First thing you'll want to do is turn off the weather animation on the front page by selecting a non-animated wallpaper. That homescreen animation is designed for the HD2, which has a processor twice as fast as the TD2 or Pure. So I find that it slows things down too much for scrolling back and forth with the quicklaunch applications. But that's just me.
Another tip is to get the 3G icon back by changing the Reg Key: HKLM/Software/OEM/RIL/EnableHSDPAIcon to 0.
I love the Pure hardware. I just wish somebody would release a matte finish back cover to avoid the fingerprints.