Related
Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
For a while now, my Wizard's touch screen would only work when the slider was closed. It would be completely unresponsive when it was opened. Now the touch screen has stopped working all together.
Is there any way to fix this? Does anyone know what would cause this?
touch screen unresponsive
works just fine in vertical
works for a couple of seconds in horizontal to.
fix?
(had original 2.26 TMOB NL ROM and now using 1.05 Button- dosnt seem to be that)
issues seems solved
ok... been doing a lot of reading in the last 2 days
and found a solution that said:
clean the border between the screen and the plastic housing with a business card or such, get the dirt out.
didnt think it was the problem i had, but i found no other solutions- tried it- and it works... screen seems oki-dok again....
so, good luck to who ever else runs into this....
and keep u posted if it comes back.
You are life saver (actually my Wizard should say that). I have done many things in the last week or so... massaged the screen, reflashed few times, checked for loose connections and nothing seems to be working. Until this idea to clean the dirt. I was skeptical at first, but now:
THANK YOU, THANK YOU, THANK YOU!!!!
Works perfect.
hi there. i have the same problem with the touch screen. i tried to clean the dust with the plastic card but it's not working. what should i do?? i need help
p.s. i also had a problem when my wizard was opened, my touch screen didnt work. Now the touch screen has stopped working all together.
I have also ran into the same problem, except that my touch screen works only about 10% of the time. I have tried to clean the border without any luck.
Lol, this needs stickied in every topic here. I have the excuse of having no internet access till today, but my wing touchscreen died on me. I called t-mobile multiple times, including their direct buisness support line. Assurion wanted $110 for a replacement phone. My account is only 40 days old. So I got transfered to retentions and have a replacement wing in the mail already. Gave the retentions rep a kudos for resolving my issue without me having to take the 110 bucks to sprint to get a mogul and faster interwebs. Thanks guys!
Has anyone had problems with their touchscreen not responding to their pen or fingertips? I received my Shift a couple of days ago and I have tried everything that I know to get the touchscreen working. Called support, but they had no solutions as well. The funny thing is, that when the computer first boots, after I enter my password, I can control the cursor for a couple of seconds and then it loses all ability to pick up my movements and taps. Also, when I reset snapvue, I can move the scroll bars but cannot double tap any icons to launch. I am sure it is some sort of software issue, but I have limited UMPC experience.
cschmiddy said:
Has anyone had problems with their touchscreen not responding to their pen or fingertips? I received my Shift a couple of days ago and I have tried everything that I know to get the touchscreen working. Called support, but they had no solutions as well. The funny thing is, that when the computer first boots, after I enter my password, I can control the cursor for a couple of seconds and then it loses all ability to pick up my movements and taps. Also, when I reset snapvue, I can move the scroll bars but cannot double tap any icons to launch. I am sure it is some sort of software issue, but I have limited UMPC experience.
Click to expand...
Click to collapse
I had the same problem. I had put my screenprotector the wrong way.
So, try to take of the sheet. Maybe that may help!
Huib
Isnt that just classic, I didnt know that you could put a screen protector on the wrong way. Well theres a couple days I wont be getting back. Out of curiosity, what is the right way to put the screen protector on? Thanks for the response - all is well, except for my slight embarassment!
Hmm... a screen protector is sticky on one side, and not on the other.
How do you put it on the wrong way?
cschmiddy said:
Isnt that just classic, I didnt know that you could put a screen protector on the wrong way. Well theres a couple days I wont be getting back. Out of curiosity, what is the right way to put the screen protector on? Thanks for the response - all is well, except for my slight embarassment!
Click to expand...
Click to collapse
Well, just put it once more. But under the edges you should put it correctly. Try your fingernails to put it firmly under the edges.
Huib
thanks
i try to fix the broblem with touch screen in about 3 days. i make everythink.....i read your post and you save me.there was a broblem with the screen protector...
thanks..thanks. i am ready to go tomorow at service htc...
OK I have had my T-mobile Wing aka HTC Herald since last April.
Just a few days ago I encountered a problem with my lcd. And I would like your guys feedback if possible before I purchase an lcd replacement.
My problem is when I slide open the wing my screen starts to fade, (almost making it look like a negative from a picture) after that it starts to fade to different colors.
Now the problem persists when the phone is closed, however if I tap the top of my wing and hold it the screen becomes normal, but once I let go it starts to fade again.
I would like to know if any of you experienced this with ur phone and if a replacement lcd screen will fix the problem or am I sol?
If it helps im running my wing on Open Touch v6.0 WM 6.1 Build 20273.1.3.3
Thanks in advance.
LCD problems
Hello,
I too have some weird LCD problems and instead of creating a new thread I thought of posting in this one.
For the past few months, whenever I get a call or resume my phone from standby mode using the power button the entire screen goes white or sometimes it has green or blue colored lines all over them. I have to keep on pressing the power button few times to get proper display. Also whenever I open the qwerty keyboard the display goes blank. Since I am out of warranty Tmobile is not ready to replace the phone and I contacted the HTC customer service and they told that the display unit and some hardware stuff is gone and it needs to be replaced and will cost a minimum of 170$ and will increase if they had to replace some other hardware.
Please note that, my screen is NOT broken and the touch screen too works fine. Recently the display has gone completely blank or too faded even to see whats there in the screen I could barely see the today screen.
I searched and I did not find any similar issues that other folks have faced. Since the LCD and the touch screen is not broken replacing them is not going to fix the issue, correct? I was using open touch and recently I updated the latest official Tmobile release of ROM 6.26.xxx. I also tried the hard resets too.
Any other ideas/suggestions will be of great help for me. Thanks in advance.
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
handsome22 said:
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
Click to expand...
Click to collapse
link to the thread containing some info about the software... its called my mobiler
thanks for the info
touchscreen was working today morning, took battery out for 2 hours, turned it back on and it was working abit weird, and now i cant press any touchscreen buttons atall!
So no softkeys (pick call, home etc.) and nothining on the big screen! I can turn on the phone, press the power button and volume buttons, see my home screen get calls etc.. hard reset twice, took battery out, nothing does it .. gonna try flash it but dont think itll do it ... and ideas?
Im in uk aswell if that makes a diff
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
I had the same thing, a oily spot, but it was there for months, then i noticed another new spot (looked like a tiny tiny burn) and thats when it stopped working completely... ive ordered a new screen which should be comming in a few days, im hoping thats the issue
will let you know if it works ....
keep me updated if you find anything
thanks!
NECROSTONE said:
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
Click to expand...
Click to collapse
download and install this _HTC Touch HD_TouchHD system.exe
BOLDESH said:
download and install this _HTC Touch HD_TouchHD system.exe
Click to expand...
Click to collapse
whats it do? and where from??
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
ok basically i received a new digitizer today (the actual touchscreen) ...
i dismantled the whole phone using the service manual and some video some guy made (VERY HELPFUL, if anyone wants it for any reason i can post a link), ok so i got rid of all the top bits, the circuit boards (or watever theyre called)
I got down to just the bezel, lcd and digitizer (dont know what a bezel is, the lcd is where the display actually is and digitizer is directly stuck ontop of that)
Apparently when replacing the screen, htc have made it so that you have to replace all three of those parts instead of individual ones, but you can buy them seperately so i thought i'd hero it.
i poked out the screen from the frame (some chewingum like stuff holding it in) then i started peeling off the digitizer (if you get one and want to try it you'll know where to peel) ... this was a mistake tho cause the lcd is unbelievebly sensitive so while peeling off it left scratches on the lcd, and me not knowing the lcd is sticky tried to wipe them and use a dust free cloth, which left alot of crap on the actual lcd!
i managed to get the digitizer off and ripped the cable that goes from digitizer to whatever reads our fingers on the screen, took it all off, placed the new one directly ontop and fed the wire exactly how it was for the first screen.
Put it all together again
Now I did mess up my screen badly, but in a good way! .. i now have full touchscreen working (smoother than ever) but my LCD display is near enough gone, so it looks like the screens really really dark, and i have to tilt it at certain angles to see the screen..
After all of this i now have a touch hd i can controll from my pc (using mymobiler) so i can recieve calls, send texts all from my pc when connected thru active sync, can even play teeter ... but not really the same!
I wouldnt recomend anyone to try what i did, although i think its worth the risk as I would have to replace the lcd anyways if i wanted a new screen in the first place... and who knows you might be able to peel the digitizer off clean (NEVER EVER EVER TOUCH LCD WITH ANYTHING!!!).
It all cost me around 10-15£ for the digitizer and screwdrivers and alot of hours dismantling phone compared to 50-100£ for a new lcd.
I am either going to get a new lcd now so i can actually see the screen, or get a new phone.
Sorry for the essay but hopefully this helps someone in any similar situation
if i do get a new lcd will post how it goes and if it sorts out everything
if anyone knows of any other reasons why my lcd would be so dim (brightness is 100%) accept for me getting carried away with it ... help would be appreciated
the_cool said:
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
Click to expand...
Click to collapse
Yeah swirly oil marks is how myne started ... i think i finished off the screen by trying to press hard on the mark to try and clear it .. . so be careful with it.. but think that overall the screen had seen better days (course only a few weeks after warrenty finishes) ... all conections inside were ok aswell
doczyus said:
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
Click to expand...
Click to collapse
Same here. Touch screen not working. Phone never flashed, droped,...
Any solution?
unfortunately, a friend of mine changed the touchscreen without success. Phone was in perfect state, no drop, no flash. Just the touch not responding. I'm not sure that changing whole part lcd+digitizer solve the problem.
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
igothtc2 said:
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
Click to expand...
Click to collapse
use ScreenCal to fix it, hopefully it can help you
Hakim Rahman said:
use ScreenCal to fix it, hopefully it can help you
Click to expand...
Click to collapse
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
igothtc2 said:
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
Click to expand...
Click to collapse
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Hakim Rahman said:
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Click to expand...
Click to collapse
Just did the hard reset. When it asked me to align the screen, I just couldn't align the top left corner. I had to press it like 50 times before cross went to the lower corner. Otherwise, after the align it's good for about couple of seconds and then it's just pressing all over.
I thought I had just some software issues because the screen wasn't dead, it responded to my touch. So, I'll probably have to buy a new screen and digitizer, right? Or do you have any other ideas?
Thank you again for your help!
Regards
firstly screencal installs calibration settings not for blackstone so do not install it, no point. (btw it also increases device touch sensitivity)
secondly you guys should try and install the calibration settings for blackstone, basicly what the align screen does, not sure where to find them for download but i could post the registrys if someone wants to make a .cab from them. (atm i cba making the .cab but i am able to do it )
if the calibration settings do not work i think it is best to buy a new lcd package (or buy new device and give me old one for spares oj)
Rn
hi buddy ! What you mean GSensorCalibrator ??
i didnt mention anything about gsensor calibration dude.
tried and tested screencal the other week and it screwed my blackstone.
install these instead:
*screen calibration, sets the blackstone touch points: (aligning the screen)
if you install a cab with these registrys it should fix the alignment problem.
(if it doesnt then its hardware issue = lcd etc)
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"MaxCalError"=dword:8
"CalibrationData"="511,542 183,881 183,198 834,197 833,880"
*this one will maximise the touch sensitivity for those that want it:
[HKEY_LOCAL_MACHINE\Drivers\TouchPanel]
"PressureThreshold"=dword:0
Rn
Does anyone have a recommendation where you can buy a digitizer and lcd from?