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I just ventured into the PDA world with a Sprint Mogul and it's been nothing but disappointing so far. I have been on the phone with Sprint and HTC practically everyday. Can anyone shed any light on these issues??
- Memory, says roughly 49 MB of which over half is taken when no apps are opened.
- Tremendous problems accessing mobile websites, such as my bank, which has a mobile site (I can see it, just can't get into it... well twice I did, then error messages).
- The phone seems to drop my e-mail services for no apparent reason... e-mail works, then all the sudden, asks for my user names and passwords, which when I enter, says it's wrong. Reboot the phone, and back in business.
- It will not download and use many of the sites/programs made for mobile (gmail, AOL instant messaging, youtube - gotta do something sitting in airports).
- Screen useless in sunlight.
- Locks up constantly. If you are performing a function, and something else kicks in (text message, e-mail, phone call, etc) everything locks up, and you have to reboot.
- Locks up constantly. (see above)
- Locks up constantly. (you get the point)
- I have to reboot roughly 6-7 times per day.
- If performing a function, and something else kicks in (phone call, message, etc.)--and it does not lock up completely--the current function is blown out and you have to start over.
- If using Sprint Navigation, basically everything else is is unusable.
- Battery life is somewhat poor. And it appears re-charging in the car is much slower than from AC electric at home.
- Because I do not use Microsoft Outlook (Notes user here), the sync is not possible, since everything Windows Mobile is via Outlook. I found a nifty, free back up program for the phone and back it up to the memory card daily. That works, but I can't "sync."
- The HTC Tilt from AT&T (basically the same as Mogul) has 100 MB of RAM, while the Mogul shows less. Any ideas why?
I love the phone and love the concept, but really feel that it cannot perform as HTC and Sprint say it should. Don't know if it's conflicting software, or RAM, or what, but the overall performance is very substandard for this type of phone.
I only have a few days to return it for a service cancellation or a swap, so not real sure what to do. I am very disappointed, because if it could infact perform, then it would be the answer to my PDA needs. Anyone else having similar issues?
sorry
I'm in no way a power user, i just like to **** around with my phone. However i don't experience most of your problems, however i will address some of the issue you presented us with
First of i would suggest running a cooked rom (http://forum.xda-developers.com/showthread.php?t=385336 this is for dcd 3.0.4 its what i run), however if you don't want to for what ever reason then:
as for your first point (and last point) of memory we all know that it blows on the mogul and the tilt is a newer phone that is why i think that the tilt has more memory
The internet, i personally use pie normally, and i have been able to do banking and such with pie. however pie plus, opera and whenever skyfire comes out (demo video here http://www.skyfire.com/product/index/demo08) are some good alternatives
The email issue i don't know what to tell you, i have two gmail accounts set up on my phone, and one for my school email phone and they always work for me. There is a setting to have your phone remember your password, so maybe that will help
As for things to do in an airport, it is possible to watch youtube vids (http://forum.xda-developers.com/showthread.php?t=343397), gmail i already talked about, and if you know the right .coms you will find aim (i use it all the time)
The screen is kinda bad, however with the brightness setting on one of the higher settings i can you my mogul in direct sunlight (true it's kind of a pain but doable)
Your lock up issue, i don't know what to tell you. Mine never locks up. I have my mogul on pretty much twenty for seven and like once or twice a week i reboot, but i don't have a lock up problem.
i found a program that will back up your contacts and such, i haven't used it and can't find the thread about it, but it was on this forum and people really seemed to like it.
sorry that you are having problems with your mogul, i think the mogul is a very good phone and i really like mine. Any issues that you have with your phone is already solved somewhere in this forum (thats how it was for me)
sean
mark33139 said:
I just ventured into the PDA world with a Sprint Mogul and it's been nothing but disappointing so far. I have been on the phone with Sprint and HTC practically everyday. Can anyone shed any light on these issues??
- Memory, says roughly 49 MB of which over half is taken when no apps are opened.
- Tremendous problems accessing mobile websites, such as my bank, which has a mobile site (I can see it, just can't get into it... well twice I did, then error messages).
- The phone seems to drop my e-mail services for no apparent reason... e-mail works, then all the sudden, asks for my user names and passwords, which when I enter, says it's wrong. Reboot the phone, and back in business.
- It will not download and use many of the sites/programs made for mobile (gmail, AOL instant messaging, youtube - gotta do something sitting in airports).
- Screen useless in sunlight.
- Locks up constantly. If you are performing a function, and something else kicks in (text message, e-mail, phone call, etc) everything locks up, and you have to reboot.
- Locks up constantly. (see above)
- Locks up constantly. (you get the point)
- I have to reboot roughly 6-7 times per day.
- If performing a function, and something else kicks in (phone call, message, etc.)--and it does not lock up completely--the current function is blown out and you have to start over.
- If using Sprint Navigation, basically everything else is is unusable.
- Battery life is somewhat poor. And it appears re-charging in the car is much slower than from AC electric at home.
- Because I do not use Microsoft Outlook (Notes user here), the sync is not possible, since everything Windows Mobile is via Outlook. I found a nifty, free back up program for the phone and back it up to the memory card daily. That works, but I can't "sync."
- The HTC Tilt from AT&T (basically the same as Mogul) has 100 MB of RAM, while the Mogul shows less. Any ideas why?
I love the phone and love the concept, but really feel that it cannot perform as HTC and Sprint say it should. Don't know if it's conflicting software, or RAM, or what, but the overall performance is very substandard for this type of phone.
I only have a few days to return it for a service cancellation or a swap, so not real sure what to do. I am very disappointed, because if it could infact perform, then it would be the answer to my PDA needs. Anyone else having similar issues?
Click to expand...
Click to collapse
The moguls only has 64MB of RAM, of which some is required for the OS and various other functions. 24MB free is at bootup is a pretty good number for this phone -- and achievable.
Mobile websites don't seem to be a problem for me, maybe it is the version of PIE that you're running, are you using the stock ROM?
E-mail... never had that problem, maybe something is going wrong with your actual servers?
Turn the brightness completely to maximum in sunlight and it will be usable, just not perfect. You need something like SPB Mobile Shell to be able to access the backlight brightness quickly.
Install dcd's 3.0.4 to address the lockup issues.
Use TomTom, iGuidance, Google Maps, or some other navigation. You have to pay for Sprint Navigator monthly anyway.
Get mail2web free pushmail and sync to their online exchange. It's much more convenient that way anyway.
The Mogul is a generation 3 device while the Tilt is a generation 4 device. The comparison is like trying to put the 1993 BMW M3 against the 2008 Mercedes Benz S-Class four door saloon. There is no comparison! You'll have to wait until CDMA carriers have generation 4 or 5 devices and by then GSM providers will probably have generation 5 or 6 devices. Vicious cycle...
Goodluck!
best thing you can do is just sit at your pc and read read read, and when your done read some more.
the people in here are truly good people and will help you with your questions and youll get it goin just how you want it. just takes alot of hard work to even half way figure this thing out. to me the mogul is the best phone out there and this site is the best one out there as well.
mark33139 said:
I just ventured into the PDA world with a Sprint Mogul and it's been nothing but disappointing so far. I have been on the phone with Sprint and HTC practically everyday. Can anyone shed any light on these issues??
- Memory, says roughly 49 MB of which over half is taken when no apps are opened.
- Tremendous problems accessing mobile websites, such as my bank, which has a mobile site (I can see it, just can't get into it... well twice I did, then error messages).
- The phone seems to drop my e-mail services for no apparent reason... e-mail works, then all the sudden, asks for my user names and passwords, which when I enter, says it's wrong. Reboot the phone, and back in business.
- It will not download and use many of the sites/programs made for mobile (gmail, AOL instant messaging, youtube - gotta do something sitting in airports).
- Screen useless in sunlight.
- Locks up constantly. If you are performing a function, and something else kicks in (text message, e-mail, phone call, etc) everything locks up, and you have to reboot.
- Locks up constantly. (see above)
- Locks up constantly. (you get the point)
- I have to reboot roughly 6-7 times per day.
- If performing a function, and something else kicks in (phone call, message, etc.)--and it does not lock up completely--the current function is blown out and you have to start over.
- If using Sprint Navigation, basically everything else is is unusable.
- Battery life is somewhat poor. And it appears re-charging in the car is much slower than from AC electric at home.
- Because I do not use Microsoft Outlook (Notes user here), the sync is not possible, since everything Windows Mobile is via Outlook. I found a nifty, free back up program for the phone and back it up to the memory card daily. That works, but I can't "sync."
- The HTC Tilt from AT&T (basically the same as Mogul) has 100 MB of RAM, while the Mogul shows less. Any ideas why?
I love the phone and love the concept, but really feel that it cannot perform as HTC and Sprint say it should. Don't know if it's conflicting software, or RAM, or what, but the overall performance is very substandard for this type of phone.
I only have a few days to return it for a service cancellation or a swap, so not real sure what to do. I am very disappointed, because if it could infact perform, then it would be the answer to my PDA needs. Anyone else having similar issues?
Click to expand...
Click to collapse
WELCOME TO THE WORLD OF WINDOWS MOBILE!
First things first. Read the upgrade forum for instructions on how to ditch the BS ROM that Sprint ships with your phone. Get on DCD's rom. Its screaming fast and doesnt lock up.
As far as your problems accessing websites and downloading things, 99% of your problems can probably be attributed to internet explorer mobile. Ditch that piece of crap. Get opera. Its worth the money or try to find some place to download the new opera 9.5 beta. There should be some cabs somewhere around here...
As far as your navigation slowing down your phone, again its attributed to Sprints crapware ROM that slows down your phone. Get on DCD's.
Make sure your screen brightness is turned all the way up. It could help you see. WinMo auto adjusts this setting sometimes depending on certain conditions. Always check first.
And as far as syncing? Are you just talking about your contacts? ActiveSync (on XP) and Mobile Device Center (Vista) will sync pics and vids and everything without Outlook installed. Or do what I do and get Outlook and just use it for your contacts. you dont have to use it for email.
If you have any other questions ask, we would love to help you love your Titan
Mills00013 said:
If you have any other questions ask, we would love to help you love your Titan
Click to expand...
Click to collapse
Yes! I think this sums it up. If you find a user who maybe complained about their phone as their first posts before coming here, then search their user name in the search feature, you will find they changed their tune almost every time. Do like they said and read, read, read, and we will help you love your titan
Mills00013 said:
WELCOME TO THE WORLD OF WINDOWS MOBILE!
Get opera. Its worth the money or try to find some place to download the new opera 9.5 beta. There should be some cabs somewhere around here...
Click to expand...
Click to collapse
Are you sure this is correct? Opera mini is at 4.1 beta, right? Opera full for windows is 9.5. Please correct me so I don't look for hours.
serfboreds said:
Are you sure this is correct? Opera mini is at 4.1 beta, right? Opera full for windows is 9.5. Please correct me so I don't look for hours.
Click to expand...
Click to collapse
opera has two flavors for windows mobile, opera mobile which is at 9.whatever, and opera mini, which is at 4.1 beta.
opera mini is the best browser ive used so far on the mogul. i am a beta tester for skyfire, and while the video,java,flash, and sound support is pretty sweet, it doesnt feel refined for a mobile device like opera mini does. i like putting my web pages in mobile mode and scrolling a page at a time by using the directional pad. if skyfire could do this, then it would be my fulltime browser. until then, ill only use it when i want to see flash,java,video,etc...forgot to mention skyfire eats RAM like a slot machine eats my hard earned wages
YMMV though
kmart is right, two different versions. opera mobile is a software that you have to pay for as opposed to opera mini. opera mini is mostly designed to work on java based handheld phones (like razrs) but it works well on ours. The current version of opera that you download off of their site for windows mobile is 8.65, and its good but its a big piece of software and sometimes can eat a lot of ram for our tiny titans. check out this link, i uploaded a mirror on my site of the beta for you.
@kmart, i just got my skyfire invite two days ago. its definitely cool, but still needs some work. I love how fast it is but to be completely honest, i had no idea before i downloaded it that it used server side rendering. It loads everything i ask it to pretty perfect. I am happy with that for sure.
found one thing skyfire wont load though. speedtest sites. No matter which one, or if i have searched for it or typed it manually, it refuses to load a speedtest site. strange, huh?
flash
flash
flash
and watch your problems disappear
agreed, the one thing worse than a stock winmo rom from a carrier is the stock windows operating system on your computer. effing norton....
Also, while MS does push outlook (and this is the first Windows Mobile/Pocket PC I've ever seen that doesn't come with a full version of Outlook on the disc... What's up with that?!), its not the ONLY way to sync.
You could get a free exchange server with mail2web which would sync all your stuff over the air to their server in real-time. It may use data (I'm assuming you have unlimited data) and add a little drain to your battery, but you never have to back anything up manually (constantly in sync) and you can access your information by going to live.mail2web.com from any PC browser, and anything you enter will be pushed immediately to your phone.
Problem with this method is that its web-based, so its not was smooth to use and enter info as a localized application (plus you're relying on having a net connection).
There are some open source and free outlook alternatives, such as EMClient ( http://www.emclient.com/screenshots/ ) which claims it will support direct sync with activsync like outlook does in the new version due out soon.
There's also funambol, which like exchange above, uses over the air sync routines so you don't need wires or even be near your PC. Advantage to this is that its fully customizable and can be synced with almost any desktop client since it uses an open source platform and based on the standard SyncML (from linux) protocols.
They have a free server at my.funambol.com you can use, or you can host your own to do some fancy configuring.
As far as locking up... Look, this is a powerful OS, and I've seen far too many people get into it without knowing what they're doing, and be instantly turned away (later going with something simpler and more spoon-fed, like palm or the iPhone). If you don't want to take the time to learn how to use it to its potential, this device is not for you.
If you do have the patience, you'll wonder why you ever considered anything else. Just for reference: I go for weeks without a reboot required, and my battery can last almost 2 full days of moderate use, using a live over-the-air sync (currently on funambol).
I have to second the notion of those that say to upgrade to DCD's 3.04
Been running that for a week now and it really is much more stable than even the stock roms!
As for the memory issues people need to remember that the memory use is dependent on what the device is doing...
You could have very few apps running in the background yet still wind up with very little memory if you have a lot of graphically intensive programs running. Hell you will eat up as much ram running a small launcher with 10 icons as you will by running any full program!
Every thing you see displayed on your screen eats up program memory.
Every today plug you run does too...
Background services like the GPS chip will eat up ram as well even if you have it shut off!
So you really have to be thrifty with what you have run by default and load things as you need them instead.
I also find it useful to reset the phone once in the morning to start off fresh each day.
Asphyx said:
I also find it useful to reset the phone once in the morning to start off fresh each day.
Click to expand...
Click to collapse
Amen to that. Amen.
can't stress enough how much better your winmo experience will be if you shut it down once in a while. And check your task manager too. you might be running a lot more apps than you are expecting.
Eh, that shouldn't be required.
Unfortunately, Windows Mobile cache files don't always let go of the memory when u need it most, and this effect varies from rom to rom.
DCD and no2chem's are both better at this than the stock rom.
But either way, if you run a tight ship, properly closing apps and running a strategically placed hibernate command every now and then, you should be able to go for weeks without needing a reboot.
Personally, I end up rebooting a couple of times a week, but not on purpose.
Usually because I actually have to turn the phone for a moment to either save battery or going someplace they don't allow phones. I rarely reboot "just because" anymore.
im running quite a bit of software full time on my titan and sometimes that software crashed (read: wisbar and wisbar desktop). this forces me to restart. but you are right, on my base config (running a custom compiled version of DCD's 3.0.4 currently) i never have to really restart. Windows mobile is great, if you just give it some RAM breathing room and dont turn the processor into a puddle of mush inside your phone trying to play crysis... it just doesnt work well...
IF the unit had the 128 ram the unit would avoid most of the problems people have with it...
WM has always been a system that you had to stay on top of the Ram. But that has always been because Ram was so limited...
Using HTC X Button set to close apps on X Press greatly decreases the problem of running low on memory.
Using the DCD ROM and the PPCG Kitchen, I was able to find a setup thats leaves plenty of RAM available.
The key was not to install too many Apps that need to run in the background on boot.
SPB Phone suite took the place of about 4 or 5 different apps so I could leave them out of the ROM.
I have found however that some graphic and data intensive apps work better if you do a reset first...GarminXT comes to mind.
If the unit had 128 Megs of Ram it wouldn't be an issue...
I also save a lot of problems by having an 8Gb SDHD card to install all the apps that don't require installation on the device...
my phone pissess me off from time to time but I am a power user. I use my phone for navigation, mp3, watching tv (slingbox, not that bootleg sprint tv), and your standard features. Everything is installed on my 8 gb memory card to avoid any weakness in memory, yet my phone freezes from time to time, screen doesnt work (rarely) and i get memory low messages when attempting to do certain things. Its the only phone that really fits my needs and i'm kind of overloading it with applications but as a power user, these are the issues I face. Some of your issues...seems like phone may not be setup properly? I would take it to a sprint store, let them look at it. Much easier to deal with someone face to face rather than over the phone.
That was a helluva 1st post. Welcome to the board.
Like others have said, use a custom rom; it's much cleaner. The stock rom out of box probably needs a few things added to make it stable. I've used the stock rom just fine (don't prefer to, but it works).
Sounds to me like a you may be doing a poor job managing your program memory. Simple things like the X-Button, help a lot.
Guys,
pretty much as the topic says...it drains about 40 to 50% a day when it is idle....if I am using it it can be anything up to a 1% a minute.
Any hints on where to look - tried using battlog to log the usage but i cannot open the subsequent file at all.
Wiggz said:
Guys,
pretty much as the topic says...it drains about 40 to 50% a day when it is idle....if I am using it it can be anything up to a 1% a minute.
Any hints on where to look - tried using battlog to log the usage but i cannot open the subsequent file at all.
Click to expand...
Click to collapse
Wiggz,
Try checking if you're in a dead-zone with no reception? (Your phone may be constantly trying to search for a signal). Do this for Wi-Fi too. Make sure it is not constantly scanning for a network.
Similarly, open up your task manager. How many programs do you see running in the background? Remember that pressing X in Windows Mobile does not mean it closes the application, it only means that the application is minimized.
Cheers.
Wifi is hardly ever on. My signal is always constant, but I have my data connection on 24/7 for emails. The only program I ever see consume CPU power when idle is "changescreen". I always check that a program has closed properly when I click the 'x'.
I know data connection on eats some battery but jesus - not that much surely?
Wiggz said:
Wifi is hardly ever on. My signal is always constant, but I have my data connection on 24/7 for emails. The only program I ever see consume CPU power when idle is "changescreen". I always check that a program has closed properly when I click the 'x'.
I know data connection on eats some battery but jesus - not that much surely?
Click to expand...
Click to collapse
Wiggz,
The question remains, how many programs do you see when you open up the task-manager? You did not answer the question.
From what I've observed with my friend's Toshiba Portege, he lost 30% in an hour. He did not realize that he had 15-ish programs "idling" in the background with very little RAM use. Long story short: Turn everything off if you don't need it and just keep the Task Manager running. He now goes through the night with 1 ~ 2% loss.
Good day.
PoisonWolf said:
Wiggz,
The question remains, how many programs do you see when you open up the task-manager? You did not answer the question.
From what I've observed with my friend's Toshiba Portege, he lost 30% in an hour. He did not realize that he had 15-ish programs "idling" in the background with very little RAM use. Long story short: Turn everything off if you don't need it and just keep the Task Manager running. He now goes through the night with 1 ~ 2% loss.
Good day.
Click to expand...
Click to collapse
When I open up task manager I see 4 applications running (taskmgr, manila, cprog x2) - when I check the processes I have many more obviously. However these are all processes I'd expect to be running (gwes.exe, cprog.exe, device.exe, services.exe etc...)
Any more advice?
Wiggz said:
When I open up task manager I see 4 applications running (taskmgr, manila, cprog x2) - when I check the processes I have many more obviously. However these are all processes I'd expect to be running (gwes.exe, cprog.exe, device.exe, services.exe etc...)
Any more advice?
Click to expand...
Click to collapse
Wiggz,
Unfortunately, that's all from me (I dont even have this phone yet, I'm saving up for it in the next couple of weeks). Try turning off your data and see how it goes. But damn, 50% loss just on idling, something in the background is definitely killing the battery.
Cheers!
Thanks for the help anyway - annoying the crap out of me. My Artemis used to go for days without needing a charge...I suppose my battery could be screwed but I want to troubleshoot first before I bite the bullet on that one - suppose I could hard reset and see what the drain is?
Things idling in RAM should not have any significant hit on the battery life. However, having the data connection on 24/7 will indeed kill your battery life, especially if you're using 3g or higher (Edge drains alot aswell, but not as much as 3g and higher). Since emails seem important to you, I'm guessing you have it set to dl every 5min (which is the most frequent setting). If applicable, change it to 10 or 15; granted it's possible you do need to get your emails ASAP and you need the 5min frequency. Now regardless whether you changed the frequency of the auto dl or not, set your data connection to terminate after a 1min of not being used. This should help you get a good bit more out of your battery.
(I have emails dl every 30min and RSS feeds and push pages once an hour. Data enables itself when needed and then terminates after a minute of not being used. This allows me to get much more than a days usage out of the phone. The only way I kill the phone is if on top of all that, I listen to music/radio for about 6 hours)
Hope it helps
oh, and in case you don't know, HD Tweak is one way to terminate data after X amount of time of not being used.
do you have stock or cooked rom btw? duttys v3 xt, for example, is known to drain battery a lot.
Svegetto said:
oh, and in case you don't know, HD Tweak is one way to terminate data after X amount of time of not being used.
Click to expand...
Click to collapse
Cheers for this. I have HD Tweak and have tried that data connection termination setting before, however there is a little comment along with it that it can stop data and/or voice calls. Has anyone had any issues with it?
Thanks
i had similar problem, battery got drained overnight or during the day with a speed of light... but in my case the bad boy was Palringo (IM) which was auto starting with every phone reset and did not show on taskbar...it is so bad that it drained fully charged battery in aprox. 6-7 hours. so now i hardly use it, and whenever i do i make sure its closed properly....
Wiggz said:
Cheers for this. I have HD Tweak and have tried that data connection termination setting before, however there is a little comment along with it that it can stop data and/or voice calls. Has anyone had any issues with it?
Thanks
Click to expand...
Click to collapse
personally I have had no issues whatsoever. The voice calls that I'm guessing they're referring to is VOIP which uses your data plan to make the call as I don't see why it would interfere with normal calls. I think the easiest thing is just to give it a try, and if it doesn't work for you, then let us know and hopefully we'll be able to come up with a different solution.
Svegetto said:
personally I have had no issues whatsoever. The voice calls that I'm guessing they're referring to is VOIP which uses your data plan to make the call as I don't see why it would interfere with normal calls. I think the easiest thing is just to give it a try, and if it doesn't work for you, then let us know and hopefully we'll be able to come up with a different solution.
Click to expand...
Click to collapse
Well the reason I mentioned it was that I enabled that as one of a number of weaks and ended up having to hard reset as I wasn't getting Texts in a timely manner etc....it was probably another setting but I couldn't be sure.
Will try again. Only other thing is that data connection on 24/7 is great for a quick browse here and there and stock updates etc...
crashDebug said:
do you have stock or cooked rom btw? duttys v3 xt, for example, is known to drain battery a lot.
Click to expand...
Click to collapse
why is that, by the way?
You haven't got Sprite Virtual Mobile installed have you? I tried it out on my HD and it sucked the life out of it for some strange reason. And it wasn't even showing up in task manager.
Is there a list of processes, services etc that we can safely remove/disable to work in the background? What say all?
glad this thread came up - my blackstone has been absolutely fine until I had the genius idea of "optimising" everything about 2 weeks ago with HD Tweak...
Now it's not HD Tweaks fault, but whatever I have changed means that it can drain a full charge overnight, and by morning its nigh on empty, i'm going to try and change it all back today, but for sure some setting I've changed is sucking juice like no-ones business.
FWIW - I havent installed anything during this time, the only thing i've changed is some of the settings - so it's not a "rogue" app draining the battery.
OT - sorry for the semi-hijack - I guess my point is that i'll have a play with the settings and see if I can determine what's eating the battery and then compare with other people.
that's fine (re: hijack) I think the two topics are closely connected.....not sure of the answer though
Wiggz said:
that's fine (re: hijack) I think the two topics are closely connected.....not sure of the answer though
Click to expand...
Click to collapse
ta - me either - i've changed a few settings and made a note - will post if it doesnt eat the battery overnight over the next couple of days.
When I first got my TP2 the battery life was great. Then I started adding tons of applications and tweaks and then suddenly one day the battery started to go crazy, it would drain in under 4 hours, with absolutely nothing running.
I started trying to track down the culprit. One thing I noticed right away is that my data connection would come on randomly. I'd shut it down, then a little while later is was on again. I turned off all the automatic updates I could think if (email, weather, stock, Windows update). With data, BT, wifi all turned off, screen off, nothing running, the battery would get hot and every minute would lose a few more percent. The phone was at this point basically useless. Because task manager showed nothing running I figured the battery had gone bad, or horrors, some fault maybe in the TP2. I took it to TMobile and got a replacement.
On my new phone, battery life seemed OK again. So, I did my Resco restore but it didn't work because I had password protection on the phone when I did the backup (not the TMobile password, but the one before that you get during boot up), so on restore it wouldn't let me into the phone saying the password was invalid (apparently something I should have known. grrr, bad Resco!).
So, I manually reinstalled everything again, not thinking to do it one piece at a time because I thought my battery troubles were over. I was wrong. Once it was all loaded up again, the exact same battery sucking began, and the data connection coming on again.
One thing I had noticed is that if I turned off TF3D I could see the icon for ESET virus protection running (it doesn't show in task manager). I knew I'd installed it, but because the TouchFlo screen hid the icon I'd forgotten about it. So, I went to that and clicked 'update' wondering if it was automatically checking for updates and so accessing the internet. But 'update' just gave an error message. So I figured the anti-virus wasn't going to be much use to me until updates were working, so uninstalled the application. BAM! (c) Emeril, battery problems ended!
I did a little googling and saw a couple of other references to ESET and battery drain on other phones, so I think that's been the problem. I don't know if the problem was the software itself draining the battery in its normal state, or if it was maybe constantly trying to make an internet connection to check for updates (but because that feature wasn't working it just kept trying).
I'd like to point out that I am in no way maligning ESET, it's totally my fault: 1) they do not yet claim compatibility for the TP2 ( http://www.eset.com/products/mobileantivirus.php ), and 2) I picked up the .cab from a link from one of the phone forums (not sure where or how any more, I have loaded up so much stuff), not from the ESET web site, so I could well have an older or bad version. I thought the software was freeware, but looking on the site I see it's just a free 30 day trial, so it's quite possible I had a cracked version. Their official version may well work with no problems.
But I did want to post this warning in case anyone else runs into battery drain issues.
Hi Iam an official reseller for the Eset antivirus. Just installed a version on my phone, will report back if drains my battery. How quick did it drain. If any probs i will report back to eset, to get sorted. Could just be the patched version. Funny enough the very firts pc version i got was a pirated version. Liked it so much much i thought sod it and paid for it.
Let me know if you wish to purchase it I can do a bit of a forum discount for you. same goes for pc version.
Hi, thanks for helping to try to get this resolved. The software ran very fast and I think could become a valuable addition once the WM6 viruses become more prominent.
The drain was *rapid* I'd say from 100 to 0 in about 3 hours, so if you do have the same problem, you should know right away. Also, the battery got warm to extremely warm, I might even say hot to the point that it was getting uncomfortable to hold. That certainly leads me to believe there were possibly two problems. One being that the software was for some reason maybe running aggressively in the background. The other that it appears to have been trying to connect to the internet every so often. I'm not sure exactly how often, it seemed somewhat random, but I'd say at least every 15 minutes (I would keep turning off the data connection whenever I saw it running). So I don't know if these are one and the same problem (that the software was trying to update and that was the code that was going out of control). Now that I have the phone working well again, I can have the data on constantly without anywhere near the drain I was experiencing, so the data alone was probably only a minor part of the issue.
When I tried to 'update' I got an error (I can't remember what it said). Is this still the case with the current version? If not then I can assume I have an old version and maybe the battery issue is gone now.
If you like I'd be willing to dl the 30 day trial and see what the latest version does.
Several hours later no battery drain. The software should only update itself 1 a week by default and at most every 3 days if set. Download the trial give a whirl. PM me if you want to buy and I can get a cuople of quid off, same goes for pc based one. This is extended to anyone else aslo.
Don't use any antivirus program on your phone. I've tried several antivirus trials on several htc phones (s620, s710, touch pro) and they all showed extreme battery drain. Since then I've stood clear of any antivirus program on my phone.
Well nearly 24hrs later and no significant bettery drain. I even ran a couple of scans. There is no reason why an antivirus should drain a battery, otherwise no one would have them on laprops either. It was probably down to the pirated version you had.
Let me know if you have any probs.
I never used a pirated one, I only used trials (that's why I tried so many ).
Maybe it's a different story these days, might have to try one again some time...
Is anyone experiencing a loss of network connection after installing a bunch of apps and then rebooting?
Its as if one or two of the apps are modifying the network settings (to something non CDMA based I suspect, since most apps were written prior to CDMA exposure), then after reboot network connection fails, all the sprint desktop default widgets force close (no network connection), and any attempt to get into network settings (or to toggle on/off mobile network via the power menu) results in a force close as well.
The only solution to date is a complete data wipe and reset, forcing you to re-install and simply never let the battery run down or reset the phone for ANY reason.
This is my 2nd phone doing this now, its got me really worried.
Anyone have any ideas?
Wow, am I the only one? And through 2 phones, damn.
salamandar said:
Wow, am I the only one? And through 2 phones, damn.
Click to expand...
Click to collapse
sounds like an account provisioning problem to me, nothing from the marketplace changes apn (or whatever cdma calls acct. settings) i'd talk to somebody "in the know" at a sprint corp. store, or with customer service.
I am having the same issue...I already did a wipe 3 times on my phone because anything I try to do force closes...I've talked to sprint and everything is correct on my account...provisioning wise and no one has a clue what
I am talking about
I too am having the same problem. Have you guys had this issue after a fresh hard reboot or only after installing apps?
Happens (randomly) whether I install apps or not, and it seems to be a random amount of time.
Sprint Tech support had me do a dial pad code something like ##768# menu or close to that (call sprint tell your issue they will give you the code), course you cant even do that without a recovery wip4e since the dialer crashes every time you hit it. My only theory is PDANET, anyone else loose connection fairly soon after PDANET install? Since its typically installed via side load (not the typical apk installer in the OS), or maybe Sprint detects it and shuts us down, they are not kindly toward tethering in my opinion.
i've never installed pdanet, so i'm certain it's not the issue.
Ive been having the same problem since the day I got the phone. I originally thought it was related to pandora, but now I dont see any correlation between what programs I have and when the problem happens.
It isnt any one program. I have found if I go over 70 installed apps it will do it till you remove a program or two to get back to 70 or less. You dont have to hard reset. I have not come across a solution to this yet and I am not rooted either.
cm26 said:
It isnt any one program. I have found if I go over 70 installed apps it will do it till you remove a program or two to get back to 70 or less. You dont have to hard reset. I have not come across a solution to this yet and I am not rooted either.
Click to expand...
Click to collapse
Do all of you with this issue have that many apps installed? It sounds like so many things are starting at boot-up that it's overloading the memory. Android (just like other smartphone OS's) has a feature that auto kills tasks when it gets low on memory. If you have 70 apps there is a good chance that a large number of them are starting at boot-up whether you realize it or not. So it sounds like the result is Android just starts killing tasks at random to free memory and it's not doing it in a very graceful way.
That theory only works if all of you have a huge amount of apps though.
I thought the same but its not other programs starting. i have tried with just games, which dont auto start and same problem. are any rooted users having this issue? i have to delete a program to try a new one. 70 sounds like alot but it ain't.
cm26 said:
I thought the same but its not other programs starting. i have tried with just games, which dont auto start and same problem. are any rooted users having this issue? i have to delete a program to try a new one. 70 sounds like alot but it ain't.
Click to expand...
Click to collapse
70 games is likely to be over 100 megs. With all the Sprint and HTC stuff on there already if you add in 70 games and they are over 100mb then you are probably maxing out your space. Can you check your free space and free memory and report back?
30mb left it is a limit. i have 70 apps and if i install 1 more i wont have service and everything forces closed until i uninstall any app to get me to 70 again.
It's an app limit. It seems to only be on the Sprint Hero, and I can confirm it on three phones, the exact number of apps seems to be phone specific, but it happens somewhere between 70 and 80 apps, usually in the low 70's. The size of the apps doesn't matter, things like browser skins count for this as well. After you exceed the number, the phone becomes broken after reboot, until you remove apps, and reboot again.
Using google brought me to a thread on another android forum with posts from people who have run into this also.
My current solution has been to use ASTRO to backup apps 60 + to the SD card. Then in case the phone reboots (a rare enough occurrence), I uninstall a set of apps, reboot and reinstall them from the SD card. It is a very annoying workaround, and I would really hope that HTC ends up fixing this somehow.
Does anyone know if this problem goes away with one of the custom roms?
I am having this same issue, but I am not downloading apps. It just goes off and on every minute or so. I don't have to be doing anything. In settings it says standing by for connection, it may finally connect then in about a minute it goes off again
[Q] "Google Services" app suddenly started using unusually high background data
Please see the attached screenshots of data usage for the past three weeks. Two weeks ago I noticed a steep increase in the amount of background data used by Google Services, from the usual 1 ~ 2MB per week to something as high as 16MB per week. From what I can tell using 3G Watchdog, the majority is outbound traffic. I'm a light data user, only turning on 3G when I'm in transit for 2 hours a day to check email and chat on Hangouts. I don't recall changing anything significant on my phone in that period, aside from app updates and upgrading to 4.3 on the 24th. I'm on a light data plan, with only 100MB monthly quota, so this increase is very significant for me. Right now I have the restrict background data option enabled for Google Services to try to curb this new problem, but I'd still like to know what's going on.
to be honest, that usage is very normal, and still considered not much. anything can cause it to go up this little, yes it only went up a tiny bit. your usage, syncing, background notification checks.. id suggest more that 100mb for any smartphone as 100mb isnt really realistic for a smartphone.
simms22 said:
to be honest, that usage is very normal, and still considered not much. anything can cause it to go up this little, yes it only went up a tiny bit. your usage, syncing, background notification checks.. id suggest more that 100mb for any smartphone as 100mb isnt really realistic for a smartphone.
Click to expand...
Click to collapse
Yes, it went up a tiny bit in absolute terms, but relatively this is huge. We're talking about 1000% of what was normal for that app, without change in my usage pattern. I hear you though. 100MB a month is crazy low these days, but for what I use my phone for, it had been more than enough for the past 7 months that I've had the phone. I usually end up with 20 ~ 30MB to spare every month.
Shimakaze said:
Yes, it went up a tiny bit in absolute terms, but relatively this is huge. We're talking about 1000% of what was normal for that app, without change in my usage pattern. I hear you though. 100MB a month is crazy low these days, but for what I use my phone for, it had been more than enough for the past 7 months that I've had the phone. I usually end up with 20 ~ 30MB to spare every month.
Click to expand...
Click to collapse
20-30mb to spare? really?
yea, in relative terms, it is a huge difference. i average about 250-350mb per day, id never servive with only 100mb.
simms22 said:
20-30mb to spare? really?
yea, in relative terms, it is a huge difference. i average about 250-350mb per day, id never servive with only 100mb.
Click to expand...
Click to collapse
Haha, yeah, my friends on unlimited data couldn't believe it either when I told them I survived on 100mb. They use that up streaming a short youtube video. I'm in wifi range for most of the day. When I'm not, I keep it to emails, text chats, and the occasional live transit locator. On the rare occasion when I do browse the web on the go, I use Opera Mini to compress the traffic. It's definitely doable :silly:
I have the same problem as the OP, only my data usage is 450MB in under an hour. This has never used more than 2-3MB per day in all the time I've had an Android phone. I didn't even realize it till I got a message from my service provider saying I have used 80% of my monthly limit. :crying:
On checking data usage, I found the culprit to be Google Services, under which I see Play Services, Services Framework, Account Manager, Contacts Sync, Network Location and Bookmarks Sync. Is there anyway I can find out which of these 6 caused the data download?
My location access is disabled, and so is my App update over mobile data. My gmail and contacts sync are enabled, but I doubt if that would take 450Mb.
I have now restricted background data, but I sure would like to know the reason for this sudden spurt in data usage.
TIA
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
I am using Carbon ROM, but I don't have any notification for any update...besides I thought OTA update will be a foreground process?
Cheers
canveen said:
I am using Carbon ROM, but I don't have any notification for any update...besides I thought OTA update will be a foreground process?
Cheers
Click to expand...
Click to collapse
I don't know, but probably yes according to these people wasting data since OTA was released.
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
I'm on stock everything, although I did manually flash 4.3. If it's downloading the OTA repeatedly, then it's doing it really slowly for me (like 2MB/hour). That's an interesting theory though.
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
who's reporting? may you please refer me to it?
my case appears to be the worst among the bunch: Google Services used 4.4 GBs of data since the 27th
I'm on a cm10.1 nightly on a galaxy nexus and over the last 2 days google services has eaten 300+mb of data (approx 180 the first day then 120 the second until I hit my limit). The 4.3 OTA may very well be causing this problem.
Is this a widespread problem? How can we fix it?
---------- Post added 1st August 2013 at 12:36 AM ---------- Previous post was 31st July 2013 at 11:51 PM ----------
http://forum.xda-developers.com/showthread.php?p=44157799#post44157799
Some further insight into the problem.
Carbon rom here. Same issue. Massive google services data usage in last few days. Like 600mb + a day.
What is going on?
nexus 4 data usage - google services
canveen said:
I have the same problem as the OP, only my data usage is 450MB in under an hour. This has never used more than 2-3MB per day in all the time I've had an Android phone. I didn't even realize it till I got a message from my service provider saying I have used 80% of my monthly limit. :crying:
On checking data usage, I found the culprit to be Google Services, under which I see Play Services, Services Framework, Account Manager, Contacts Sync, Network Location and Bookmarks Sync. Is there anyway I can find out which of these 6 caused the data download?
My location access is disabled, and so is my App update over mobile data. My gmail and contacts sync are enabled, but I doubt if that would take 450Mb.
I have now restricted background data, but I sure would like to know the reason for this sudden spurt in data usage.
TIA
Click to expand...
Click to collapse
******* I'm having the exact same problem! my phone has used almost 500mb in the past day and now I only realised when my data provider sent me a warning message!
just lost 735MB in 3 days! nexus 4 CM 10.1.0-RC2
that's gonna cost me...
Just an update on my phone's situation:
Yesterday I flashed the phone back to stock 4.2.2 (including userdata, so everything was wiped), then upgraded to stock 4.3 again using the Google update service this time (I manually flashed 4.3 last time). I then did a factory reset and wiped cache. Initially the "Android OS" app ate up 6MB of 3G data in an hour without me using the phone at all, but all data usage is now back to normal after I turned off wifi network location service. I'm not entirely sure what did the trick, but I backed up and restored all my apps after the wipe using Titanium, so it's unlikely that a third party app was the culprit. I'll keep an eye out to see if the problem does come back, but for now it seems to be fixed. Not sure how this would help those of you running CM rom.
System Update Issue
I've noticed this same issue since i updated all my Google Play applications last 07/30. Before the update, I did not have this high bandwidth consumption.
Anyways, i've been researching in my phone and tried the following solutions:
First, I restricted Google Services background data, this did not work, it was still consuming my data. So I kept researching and found something interesting, i went to About Phone - System Update, and noticed my phone was consistently trying to update to 4.3 JB (which is 183 MB), and after the download was complete, then a "verification failed" error message was displayed.
At this point, i thought, This is probably the cause i've been losing all of my data. I am running ParanAndroid along with franco kernel for some time, maybe this is the reason the update is failing.
So, a rough solution i did to this meanwhile: Go to Settings -> Apps -> All and disable Google Services Framework, this will ensure that the update is not constantly being downloaded, however, many Google applications will have issues.
Try switching off Wifi and Mobile network location in the settings.
Sent from my Nexus 4 using Tapatalk 4 Beta
Indeed it all started on 30th for me too. A fix would be lovely! wonder if the latest CM10.1 nightlies have this problem
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
I just checked the system updates tab in my settings and it keeps redownloading 4.3 due to it not being able to install correctly. It is redownloading the rom again and again. Does anyone know how to disable the OTA?