Help,please read post. - Touch GSM General

HEllo,i think i damaged my touch,and my question is where can i get it repaired in Midlands UK as cheap as possible, where are the HTC services that repair it,i been in my local services and they said they can't repair,please tell me were i should send my HTC to be repaired!!

ms2405 said:
HEllo,i think i damaged my touch,and my question is where can i get it repaired in Midlands UK as cheap as possible, where are the HTC services that repair it,i been in my local services and they said they can't repair,please tell me were i should send my HTC to be repaired!!
Click to expand...
Click to collapse
Why not tell the detailed symptoms here to the experts here before taking it to a repair centre?
perhaps you can find a solution on this great site!
Good luck,

orb3000 said:
Why not tell the detailed symptoms here to the experts here before taking it to a repair centre?
perhaps you can find a solution on this great site!
Good luck,
Click to expand...
Click to collapse
This.
There's a lot of experience here. I've owned an Exec for about half a year and I've learnt so much. Several times I was going to bring it in for repairs but with this forum and my laptop, I did it myself.

Ok, so i tell you how it was,so three months ago i owned my touch and it worked alright for about 2 months, but after that time i read somewhere that i can flash my touch to wm6.1,so i tried to flash it,but when i was unpluging my htc from usb i dropped it on the floor and what i thought something broke inside and it started to hanging on when i tried to use it,so i searched for something that can repair it and what i found was this http://forum.xda-developers.com/showthread.php?t=476152 i followed all the steps and when i tried to disconnect the lcd the flex or something like that broke off from behind lcd and when i tried to fix it with normal tape it doesn't worked maybe i just stick it not correct,i don't have idea and what i think it is that problem because i put the plastic on the processor like what it says above,please help what can it be the problem, and if it is expensive to repair,please!!!

I post you what is my problem but you don't reply me,please reply!!

Related

Good Bye for ever!!

Dear Members,
Its almost a month today and till now i have visited almost all the repair centre here in Mumbai finding a solution for my dead prophet.
To by hard luck the NEO is not being rectified!!!
http://forum.xda-developers.com/showthread.php?t=323071
for those who want to know the history of my problem/s
So here I m greeting all the members GOOD BYE!
But I shall be always keep visiting the site to help all the beginners!!.
THX to all the cookers in the limited life span of my neo I got to enjoy the best of the WM 6 and the touch-flo on the prophet...
But I promise to bounce back as my love for PDA is not going to die like the neo..may be after a few months as I cannt afford a xpensive phone..
Cheers to all !!!
XDA DEVELOPERS ROCKS..
Rgds,
Chirag-Mumbai,India.
R.I.P O2 XDA NEO.
hey dude, sorry to hear your phone's dead. It must likely be truly dead, seeing as you've tried all the repair shops, but I thought I'd type this out anyway, as I just saw some of your old post on the topic to do with "I got into boot loader by connecting wires directly to battery pins and now reflashing"
You were asking
Do U know that trick of stripping the wall charger and than short the pins ...
Which is the 1st Pin from bottom or from top..
Click to expand...
Click to collapse
...did u ever try it? The other thread I used to look at had this:
Default wires
NO need to i will explain in detail.
1. Take ur phone and put it on ur table =)
2. Turn it so u can see the camera
3. On the right u see 6 Pins.
4. The Pin 1 is nearest to Camera
5. Pin 5 would be far away from camera.
Click to expand...
Click to collapse
and this
it worked for me with the sixth pin to by the way but that might be why it doesn't work without the wires for me yet.
Click to expand...
Click to collapse
triplejay said:
hey dude, sorry to hear your phone's dead. It must likely be truly dead, seeing as you've tried all the repair shops, but I thought I'd type this out anyway, as I just saw some of your old post on the topic to do with "I got into boot loader by connecting wires directly to battery pins and now reflashing"
You were asking
...did u ever try it? The other thread I used to look at had this:
and this
Click to expand...
Click to collapse
Hey triplejay
How r u dude..I m currently using an old nOKIA 3315
YES i did tried the charger trick ...dint help.Any other trick..
Well I think i shall give one last shot with this trick.(my phone is still in service stn i have to collect it yet)
The repair guy told me that there is some problem with the "POWER IC"..
He told me it will be repaired at a cost of around Rs3500 i.e around 87~88US$.
I agreed to go ahead for repairs and than next day I called him ..
To my horror he said it cant be repaired as he is not able to find the spares..
He told me the entire board needs to be repalced at a price of Rs.17000.00
i.e.425 US $ .I had bought the phone for 2000Rs (500$)
And I had told him not to repair n here i m with a dead neo.
well you should try a fully charged battery of another prophet user like me ,or may be pass me your permanent cell number privately. if this works and you enter bootloader mode and then format wm5 nvid and swear not to touch rom's again . service centre guy scare you off ,its policy wise correct they charge double the amount for battery Rs2500 which u get for Rs1200 at other places . i can understand your pain cause i lost my ipod mini same way , i think battery is culprit here .don't loose hope.but if you have connected reverse terminals then you might have burnt it already.
Some sign of LIFE
To my surprise when I bought the phone from repairs and put the phone to the wall charger the NEO the batt LED just turned RED and than went off after a few seconds...
What Is the problem with this phone
do you sell your device?
NetrunnerAT said:
do you sell your device?
Click to expand...
Click to collapse
Wht do u mean.
i may sell it off if it does not get repaired..
(GOD PLS,HOPE THE PHONE STARTS WORKING )
i have the BOX with all the acessories including the stylus and HF not used atall.
This is for the HTC
Hi,
can any one tell me what is POWER IC.
the service guy told me its the problem with power IC.
The estimation was around 90$.
But later informed me that part is not available any where on the planet earth...
and the entire board needs to be changed.and guess what he told the estimation "A COOL 425$"
i have some doubt :
why is the spares so expensive??
If the spares are not available than why does HTC manufacture such a phone.
SHAME ON HTC for making such a fragile phone..for which they cannt provide service.
I m as a profession here in INDIA working for a japan based co manufacturing hometheater..we do service the set which are not introduced here in INDIA (obvious at a premium) but it does not cost the set itself.
I think most of you will agree with me on this.
(pls second the motion if u guys agree.)
any ways mean while i mailed HTC but no use i dint get any respond from their side.
I think the company willnever pay attention for a petty issue like mine.
But its admin and moderators guys of the forum who if put a word with the company will take some measures.
PLZ Dont get me wrong and take it in true spirit.
Will This Solution Work.
HI
yesterday I had put my phone on an external charger the phone gave me a RED LED atleast now after eventually giving no sign at all...
Do u guys think this can help me further
http://forum.xda-developers.com/showthread.php?t=330678
Waiting for your advice.
Pls pray for my NEO

I lost the backplate to my HD2 whilst getting very drunk last night :(

Anyone know where i can get a replacement backplate? I have googled forever today and came up with sqat. I sent an email to the HTC website hopefully they may get back to me soon.
Aha I did that last week and have totally bashed up the corners of the device dropping it on to concrete.
OMG, sorry to hear about your loss buddy, hope you get it sorted.
yer hurts to hear
http://www.easydevices.co.uk/pp/HTC_Accessories/HTC_HD2/HTC_HD2_EXTENDED_LIFE_BATTERY.html
cheap just to get you by for now....
If anyone has a bricked HD2 i would quite happily buy the backplate from them?
HTC replied to look at their website - duh, i already did that as explained to them. My O2 said they cannot find anything in stock lol
Madness
I am actually amazed that neither O2 or HTC are willing to supply me with a replacement backplate - HTC saying that they do not have them on their website, O2 denying all responsibility.
Wondering what my options are??
I'm actualy amazed that people are so rich to take their high-end mobile phones to party and waste themselves (with the phone). How about having old nokia pub phone? Or being more careful? I guess you should check ebay and other auction to find some destroyed HD2 for these parts.
Btw, how did you managed to lose the backplate? I cant even take it out most of the time (have to really try hard).
TheDynamo said:
I am actually amazed that neither O2 or HTC are willing to supply me with a replacement backplate - HTC saying that they do not have them on their website, O2 denying all responsibility.
Wondering what my options are??
Click to expand...
Click to collapse
Agreed, I contacted HTC 3 times and each time they completely didn't even acknowledge the backplate question and just talked about my other points (sms etc). I have to say their customer service has so far been terrible.
I should hopefully be getting a replacement HD2 from vodafone in the next few days if I didn't have to give my old one back I might have been able to send you the backplate, though it was loose on one corner anyway... You might have to make do with the extended battery one for now till the backplate replacements come (surely they will come eventually?)
I think you are probably right about having to get the extended back cover/battery - which does not ship until march (its laughable)
Sorry mate but I couldn't keep the cover for you, the bloke checked it over this morning when he collected it, so extended battery (when it comes out) might be the way to go, or by then they might have the normal versions out?
I have a spare !!
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
not so much a problem, friends of mine found themselves married after parties!
Hey HTC-Robbiem, many thanks - I have just PM'd you
HTC-Robbiem said:
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
Click to expand...
Click to collapse
What a top geezer - and his 1st post on xda too!
+1,000,000 for HTC-Robbiem
If anyone else has a decent backplate spare then I would be willing to buy it off them.
Cheers
WB
I found this http://www.repairhppda.com/htc-htc-touch-hd-c-114_129_308.html
I haven't used the company, nor can I vouch for them.
Here you guys go!
http://www.netimes.com/shop/original-htc-hd2-battery-cover-p-2564.html?cPath=80_731
HTC-Robbiem said:
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
Click to expand...
Click to collapse
Firstly... Top bloke, i have only been a member of this forum a few month but instances like this make it what it is
Secondly thanks to all those who posted links to buy them, i have been thinking of having my name engraved on the back of my HD2 "looks cool" but i would still like a spare just in case it goes wrong,
Ebay link, £13.50 delivered http://cgi.ebay.co.uk/HTC-Touch-HD2...ies_MobilePhoneFascias_JN&hash=item439f166d1c

[FIXED] Broken Screen - Advice Needed (ID)

Hi,
I got my Kaiser Screen broken. The phone still functioning, even touch still working/responding. There're cracks & part of LCD darkened & I worry it might get worse by time/use.
Question:
HTC no longer sell devices in my country. What is the reasonable price + shipping? Any reputable seller that ships to my country & payment method?
Thanks for tips.
Edit:
Got the screen replaced & working perfectly!
Use the 4 screw method, without opening the base, took me 20 mins only
Thanks to Mike Channon, Erwinpiero & many others that fixed themselves & posted on this forum!
Well i'd say eBay is your best bet and I wouldn't pay more than £30 (450,000rupiah) delivered for one. Plenty of people selling them from China, just make sure it has a digitiser, and it's the right model. Oh and pay by something secure like Paypal so you have something to fall back on incase its a bad sale.
stuntdouble said:
Well i'd say eBay is your best bet and I wouldn't pay more than £30 (450,000rupiah) delivered for one. Plenty of people selling them from China, just make sure it has a digitiser, and it's the right model. Oh and pay by something secure like Paypal so you have something to fall back on incase its a bad sale.
Click to expand...
Click to collapse
Thanks.
I think that's reasonable approach, but I'm looking if any member have dealt with particular dealer that delivers .. something that minimize the risk (at least, it's the right item and got delivered). Yes, we can fall back, but I don't think the process is easy, and especially Pay Pal in ID has no legal vehicle, the site refers to SG. That's the reason I try not going blindly if there're any referrals.
In any case, I'll look around, and update when the screen is fixed ..
Useful links
To anyone looking for info, here're good ones (apart from Mike Channon's site)
http://www.formymobile.co.uk/vodafone1615disassembly.php
(using this method, was what I did, and changed the screen in 20 mins)
And I learnt a lot from our own forum here:
http://forum.xda-developers.com/showthread.php?t=337102
Good luck to everyone.
I haven't replaced a screen on my xda stellar yet but i did have to replace one on my xda 2.
I purchased mine of ebay at a store. e-shop I believe it was called. I would recommend that you dismantle the phone first. There were 2 screens available for my xda 2 and the only way to see which one i needed was to see the connectors on the back of the screen. It may be the same case for the tytn 2.
Also make sure you are purchasing a screen with the digitiser attached. It is possible to replace the touchscreen part but believe me it's not worth the hassle.
Good luck
Thank you very much! Unlike TyTn / Dopod 838Pro, Kaiser screen is luckily pretty standard. The replacement was easy as I got the one complete set (screen & digitizer).
It's now fixed & working well.
That's great news!! I just came on to point you towards the service manual for disassembly (google htc kaiser service manual for anyone else who is interested).
I'm considering replacing the external housing of my stellar, it has seen better days! Having seen the procedure to take the pda apart i'm having second thoughts. Glad you found it easy to replace the screen it looks far worse than what i went through with my xda 2
honosuseri said:
That's great news!! I just came on to point you towards the service manual for disassembly (google htc kaiser service manual for anyone else who is interested).
I'm considering replacing the external housing of my stellar, it has seen better days! Having seen the procedure to take the pda apart i'm having second thoughts. Glad you found it easy to replace the screen it looks far worse than what i went through with my xda 2
Click to expand...
Click to collapse
Google Mike Channon .. he has a great manuals for many devices
Appreciate the tips
spammer said:
you can visit my website --spam-- and find the item LCD Display+Touch Screen for HTC Kaiser/Tytn II/P4550/TILT 8925
hope that it will help you.
thanks
Click to expand...
Click to collapse
I got it fixed already (please see my update)
Urgent help
anagarika said:
Hi,
I got my Kaiser Screen broken. The phone still functioning, even touch still working/responding. There're cracks & part of LCD darkened & I worry it might get worse by time/use.
Question:
HTC no longer sell devices in my country. What is the reasonable price + shipping? Any reputable seller that ships to my country & payment method?
Thanks for tips.
Edit:
Got the screen replaced & working perfectly!
Use the 4 screw method, without opening the base, took me 20 mins only
Thanks to Mike Channon, Erwinpiero & many others that fixed themselves & posted on this forum!
Click to expand...
Click to collapse
DEAR
Please guide me to the "the 4 screw method, without opening the base" becuse i have a broken lcd and anew lcd from ebay (25$) and the tools, so everything is ready for action!!!
any instructions, photos, details, pic...etc. would be highly apreciated.
but I need an easy method to do that without dismantling the base and remove the "void" label.
Many thanks in advance
abudraih said:
DEAR
Please guide me to the "the 4 screw method, without opening the base" becuse i have a broken lcd and anew lcd from ebay (25$) and the tools, so everything is ready for action!!!
any instructions, photos, details, pic...etc. would be highly apreciated.
but I need an easy method to do that without dismantling the base and remove the "void" label.
Many thanks in advance
Click to expand...
Click to collapse
It's right on post no. 4 above
abudraih said:
DEAR
Please guide me to the "the 4 screw method, without opening the base" becuse i have a broken lcd and anew lcd from ebay (25$) and the tools, so everything is ready for action!!!
any instructions, photos, details, pic...etc. would be highly apreciated.
but I need an easy method to do that without dismantling the base and remove the "void" label.
Many thanks in advance
Click to expand...
Click to collapse
Please read carefully. The two links I provided contain that information.

please watch image of my display

I see a strange thing watching backlight my display: see image below.
thank you
gulluwing said:
I see a strange thing watching backlight my display: see image below.
thank you
Click to expand...
Click to collapse
What a load of crap HTC products are. i am so f'in sure of this now. Never ever saw this happening to any other product of any other company!
I just got the same problem.! i had protector on, and took care of it well, note ven using it much from past month. But still it happened. Its called 'Norton Rings'. I just posted the same problem.
have you solved the problem? I sent an email to htc assistence and they
have suggested me to try to do an hard reset: can you tell me how you solved the question.
thank you
Gothik said:
What a load of crap HTC products are. i am so f'in sure of this now. Never ever saw this happening to any other product of any other company!
I just got the same problem.! i had protector on, and took care of it well, note ven using it much from past month. But still it happened. Its called 'Norton Rings'. I just posted the same problem.
Click to expand...
Click to collapse
AHHAA hard reset wont ever solve it. its hardware related not software. (fools htc)
No dude, no solution. do check my thread, click and bit a see it.
Two tricks were one of scotch tape, other lighter (fire) nothing worked.
proper is to get it repaired. costly work now . i am sue you are as angry as i am.
Man its so f'in crap! your htc has same problem as mine. same area, same size. When did you bought yous?
I bought it 2 months ago: I can't find your thread, can indicate it me? My device runs perfectly, the only thing is this strange effect on display: how goes your device?
thank you
Gothik said:
AHHAA hard reset wont ever solve it. its hardware related not software. (fools htc)
No dude, no solution. do check my thread, click and bit a see it.
Two tricks were one of scotch tape, other lighter (fire) nothing worked.
proper is to get it repaired. costly work now . i am sue you are as angry as i am.
Man its so f'in crap! your htc has same problem as mine. same area, same size. When did you bought yous?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=758809
Exactly the same problem!!! :S
Gothik said:
What a load of crap HTC products are. i am so f'in sure of this now. Never ever saw this happening to any other product of any other company!
I just got the same problem.! i had protector on, and took care of it well, note ven using it much from past month. But still it happened. Its called 'Norton Rings'. I just posted the same problem.
Click to expand...
Click to collapse
Actually its called Newton Rings and the only way to fix this is a repair, sorry. I had one with one with my Touch Diamond2 and bought a replacement touchscreen from ebay (hongkong) and repaired it myself.
One Touch2 is still waiting for his replacement (shipping takes a loooooooooooooong time...), but the disassembly is easy.
BTW, its a warranty issue, maybe that helps.

Warranty policy issue with digitizer

I have been having these random reboots for a long time with my WM 6.5, even before using Android and I decided to finally send it to repair since it's under warranty after resetting it. But here's the thing, unrelated to these symptoms, the phone dropped once and the digitizer cracked. Not so bad, it's just one line in he middle and you can hardly see it if you look at a certain angle, otherwise the touch and lcd react fine. I am afraid the repair team will try to blame the random reboots on the crack. How do you think I should approach them with this as I know they can find any excuse to make me pay. I haven't told them about the crack yet, during the phone support the tech guy noted Booting Failure (sometimes it fails to boot up even and have to remove battery for 10min) in the description. The pick up is next week.
they are twats mate, ive had so much trouble with them ,4 weeks with my phone coz they want me to pay for a screen fault. Only thing you can try is say it got damaged on the way to them, I wanted to send mine in a box, but they told me a jiffy bag!so easily damaged..
OrionCarl said:
they are twats mate, ive had so much trouble with them ,4 weeks with my phone coz they want me to pay for a screen fault. Only thing you can try is say it got damaged on the way to them, I wanted to send mine in a box, but they told me a jiffy bag!so easily damaged..
Click to expand...
Click to collapse
what was the problem with yours originally?
screen fault....do a search for HTC customer service, wont find many good ones..
OrionCarl said:
screen fault....do a search for HTC customer service, wont find many good ones..
Click to expand...
Click to collapse
well to be fair, your problem is related to the screen itself. But I can understand your frustration. I called them today and they said they can't guaranty anything they have to look at the device first so I am going to write a letter explaining the situation hoping it will be taken into account.
dont expect them to be curtious, best of luck!

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