Database Users

Touchscreen not responsive unless left softkey is constantly pressed

Hey guys!
I've seen people complain about broken Wizard LCD/touchscreen around here but none of them said anything about partially functioning touchscreen. So here it goes:
A few days ago my phone stopped responding to taps. Just like that! I updated the phone with the latest ROM from HTC (official) and no change. Since then I've been lurking this forum trying to find something similar ...
I've flashed it with custom roms, now I'm trying the WM6 with the hope that maybe the touchscreen will respond to taps by itself, without me having to keep the left softkey pressed while tapping. I can't decide if this is a hardware or a software issue.
If anyone should have any idea about this, please advise. I'm not afraid to open it up or anything like that...
ps: waiting on a replacement touchscreen I ordered off of eBay. ($12)
Thanks a bunch,
kevin

Same Problem
My touchscreen has been acting up lately and today it just stopped working. Tried many things like you with no luck. However I followed your advice on pressing the left soft key and the touch screen started working.
Does anyone have any clues?

touch screen prob.
if your touch screen is not responding then you have to chang the touch screen if it responce some where in time then you open you device and just resolder the touch screen film connector (back side of screen)its just get drysoldered thats why these things happen like you press rite side of screen and it geting work again if relese its stop working................
you have to do only re sloder the connector of touchscreen

Different Problem
Like the post originator said, the screen does work, you just have to hold the left soft key down while tapping. Also did take it apart and didn't see any problems.

Mine just developed this issue, anyone have a fix? I've got a digitizer (Touch panel) on order from ebay as a 1st step. Anyone have any other ideas?
Thanks!

Ok this is odd, but I'm suddenly having the same issue. Touchscreen doesn't work unless I'm holding the left soft key as well... This has to be software right? Anyone have any ideas yet?

I dont have this problem.. but this is 'interesting' I'm wondering, if it is hardware or software problem. For hardware problem, you can try pressing on the area around the left softkey rather than the left softkey. For hardware, you can check to see if it is working after a hardreset?

phillyjaq said:
Ok this is odd, but I'm suddenly having the same issue. Touchscreen doesn't work unless I'm holding the left soft key as well... This has to be software right? Anyone have any ideas yet?
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This issue has to be related to corrupted software that was installed, I mean how can this many people have the same exact problem around the same time if it's hardware related. Compare notes: All those having this issue,submit the most recent software that was installed, and if everyone installed the same thing, then that's the culprit!
8125
2.25.11.1

touch screen doesnt work when slid up

i have the Touched by Vista wm6.1 v6.1.52 BETA from itje but recently i havnt dropped it or nothing it has probably been going on for awhile but i havnt noticed cuz i dont usealy use it but my phone works fine and the touching screen works but when i slide up for the keyboard the touch screen function doesnt work the phone works its not frozen just the touching doesnt work when slid up any ideas?

mak213 said:
i have the Touched by Vista wm6.1 v6.1.52 BETA from itje but recently i havnt dropped it or nothing it has probably been going on for awhile but i havnt noticed cuz i dont usealy use it but my phone works fine and the touching screen works but when i slide up for the keyboard the touch screen function doesnt work the phone works its not frozen just the touching doesnt work when slid up any ideas?
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Hard reset or flash another rom such as touch it my diamond.

LOL i was actually flashing diamond as u posted that lol thxs hope it works

nope didnt work any suggestions?

well see if the cable is bad
if that s the case then call tmobile
but try doing align screen

Display not working

please help me with my phone or let me know if it has happedn to any one else
Well i was on my phone and everything was fine however when i reset my phone with the stylus it turned back on but the screen was just black... now i can touch the screen and i hear the clicks and beeps as if the touchscreen is working but i cant see anything

I have a black screen also
I'm having a similar issue. It just began a week ago. My screen began fading out but when i'd open the keyboard it return to normal for a little while and then start to fade again. now its completely black and i can't use it at all.

i charged my phone completely and when i turned it back on it worked and it seems thats all i did because everything else was not helping but when i charged it complete it worked again

(Video)Proximity Sensor Sensitivity Problem (TMOBUS HD2 vs HD2)

i think my proximity sensor is too sensitive because it ONLY works normal when i am outdoors at direct sunlight, but even when my shadow drops on the sensor it locks the screen, also in shade or in well lit indoors my proximity sensor doesnt work properly either.
i want to know if there is a way to change the SENSITIVITY of PROXIMITY SENSOR at will? i removed the screen protector so there is nothing on the way of the sensor.
also during a call pressing hardware buttons doesn't bring the device back from standby, hardware buttons are lit for a split second and nothing happens. is there any way to use the hardware buttons (except "end call" button of course ) during the call to turn the screen on?
t-mobile us hd2's proximity sensor works fine but mine has a problem, see the video here;
http://www.youtube.com/watch?v=OKCRqFYtLMs
thnx for your help..

Any idea?
Any idea? Does anyone have the same issue? Plz it's a very irritating problem I couldn't find a solution..

I havent own HD2, but eventually I will get it this year.. So, I wondering why you removed screen protector? because of sense Ui wont work with screen protector?

I removed the screen protector because I thought that it blocks the proximity sensor and cause it to malfunction, I searched the forum and some people had the same problem but solved it by removing the screen protector. But it didn't work in my case so I'm looking for a solution.
As you can see on the video the proximity sensor works normal under direct sunlight when i move it to the window, in the room it somehow doesn't work correctly..
(english is not my native language so pls excuse me)

Thank you
Thank you for your creativity with subtraction

Sorry for disturbing again but my problem is killing me i am desperate to find an answer could you pls at least share some ideas or recommend something to do?

İ emailed HTC for the issue and waiting for an answer, if you have any idea pls feel free to share i'm stuck with this annoying problem, thnx..

HTC's response
I do apologize there is no way to change the sensitivity of the proximity sensor on your device. You can try a soft reset by pressing the reset button on the back of the device. If that does not resolve the issue then you may want to do a hard reset on the device. Hard resetting the device will clear off the device and reset everything back to factory settings. You will want to back up your information from the device before doing the hard reset. If the hard reset does not resolve the issue then I suggest contact our support department..........
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I guess I'ıı have to get the proximity sensor changed..
I searched eBay for a replacement but couldn't find it there are proximity sensor replacements for iPhones, I wonder if the iPhone's and HD2's sensors are the same?(probably not but I just want to be sure)

Hi a have the same problem. Did you found the solution?

well the promicity censor has nothin to go with light or shadows..it could be a glitch in the Radio or ROM try using a new radio or ROM

[Q] Capacitive Buttons Unresponsive

My capacitive buttons were working fine when I recieved my device three weeks ago, then the other day they decided just to stop all together. Not lighting up and not responding to touch input. The weird thing is they work when you touch them with the S-pen, they still don't light up but they work only with the S-pen.
I did a hard reset on the device still no luck I have tried everything, does anyone else have any suggestion before I send it back or has heard of the note 4 having issues with the capacitive buttons. To just stop functioning altogether, I know there are some sensitivity issues but haven't heard of them just not working.
If you have any suggestions I would appreciate your responses
Cheers

MopHeadGeek said:
My capacitive buttons were working fine when I recieved my device three weeks ago, then the other day they decided just to stop all together. Not lighting up and not responding to touch input. The weird thing is they work when you touch them with the S-pen, they still don't light up but they work only with the S-pen.
I did a hard reset on the device still no luck I have tried everything, does anyone else have any suggestion before I send it back or has heard of the note 4 having issues with the capacitive buttons. To just stop functioning altogether, I know there are some sensitivity issues but haven't heard of them just not working.
If you have any suggestions I would appreciate your responses
Cheers
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Solved it by going to settings, display, touch keys light and set it to always on then restart the phone. Mine worked, then i just restore the original 1.5 seconds. Hope this helps.

That problem better not persist again, or else, "Houston, we have a problem."
I've seen a pattern where users are reporting, displays, buttons, and hardware not responding. Samsung better get act their together before next big thing arrives.
fantasy_harbinger said:
Solved it by going to settings, display, touch keys light and set it to always on then restart the phone. Mine worked, then i just restore the original 1.5 seconds. Hope this helps.
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I am having the exact same issue...however your fix has not helped me. Buttons were working.... suddenly stopped recognizing finger touches, pen works fine on the buttons however.

Ok...got a fix for that that worked for me...I had to enable and then disable ultra power mode. My buttons are working again after device was back in normal mode.... hopefully nobody else encounters this problem...but if you do...try ultra power saving mode.