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Error "Version of ActiveSync not compatible with the co

Version of ActiveSync not compatible with the connected mobile Device
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm

Update to Above
I just went out and purchased a new computer and installed Activesync 4.1 and outlook 2003 Xp on the XP Pro machine. When I went to connect the USB cable it found a new Pocket PC device but didn't list that it found the JASJAR. Then activesync started and it happened again.
This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
When I click on OK I get connected as a Guest account only but can't see any items on the Pocket PC.

I had the same problem...
It's a compatibility issue with Antivirus.
Uninstalled the antivirus and the device got recognized

Downgrade from WM6 to WM2003SE activesync problem

i have just downgraded from WM6 to WM2003SE (o2 XDA offical rom 1.40 for AUS) and i cannot sync the device.
i have completely set the device back to it's original state, ext rom, main rom, radio rom. it works fine.
i receive an error when i try to sync with my laptop.. (which it used to sync with when i put WM6 on the device).
the error is - cannot verify the version of activesync on your device, a program such as a firewall may be blocking a port activesync uses to connect to your device, you may need to upgrade to a more recent version or activesync
i have removed activesync, deleted all the registry entries, folders and files relating to activesync that i could find. reinstalled activesync, still no luck.
-> i can get the device to sync with my desktop without any problems (i never used the desktop to sync to it when WM6 was installed)
however all my data is on the laptop.
Any ideas ?

what version of activsync are you using??
i think with WM2003SE an older version of activsync is required.

i'm using activesync 4.5 and it has worked before..
it's like the laptop still thinks it's WM6..
the PDA will sync on the desktop (which i don't use) but won't sync on the laptop which has all my data.
Does anybody know what the value of the registry entry under
HKLM/software/microsoft/windows CE services/version should be ??

HTC Touch Cruise Update / Bluetooth Problems

Hello,
I am a Newbie in this forum, and I want to start with following 2 little questions:
1) I want to flash my HTC Touch Cruise (German)
ROM-Version 1.25.407.1 GER; ROM-Date 12/17/07, Funkempfänger 1.58.21.23; Protokoll-Vers. 25.65.30.04H
Do I have to consider anything (e.g. "DO NOT flash this rom-version"), or may I just use the rom cooking advices described in this forum?
2) a vexatious problem: my bluetooth sync with my PC (Win XP SP2) doesn't work any longer. I am using Active Sync 4.5.0, but after a few sync's, my HTC doesn't recognize the ACTIVE SYNC, only recognizes SERIELLER ANSCHLUSS (okay: in between I have paired the HTC with a MAC OS X10.5.1 1x , but anyway..)
Deleting the com port (#8) and re-installing/pairing BT didn't work either.
- BT sync HTC<-> Win XP P2 via USB still works pretty well
But off course I want to use the BT-sync, when I am on tour with my equipment
Thank You very much for Your suggestions - ManHoff

Usb sync

Hi. Help me please! I have got x1 but i haven't got a cd. But i want to update my rom, but it is working on Active sync. The problem : my combuter doesn't know the devce, so i can't update my rom and i can't upload Wm 6.5 Please help me. Thanks

use another combuter

switch x1 in drive mode

There is absolutely no need for the original CD, i have one but i have never put in the the computer, i don't know even what's on it
I use my X1 with 2 computers, a Vista and an XP Pro, both recognized the x1 with no special drivers, activesync ok.
to update the ROM, check the X1 ROM forum here, there is a method without PC (the MicroSD method), which i use and is very fast and easy.

Does anyone know whether there are any prog that allow usb host on the xperia? I want to plug my hard drive into it w/o using a computer

It doesn't exist simply becuase xperia doesn't has the hardware to be a usb host.

so
So, thank you for all, but my problem is still. So, I've got windows xp and x1, the usb driver connect is very godd, it is working, but if i choose the Active sync the xp doesn't know the device. I don't know why. Should i have a driver or another program ? I want to update my rom and Wm 6.5. Please help

install xp sp3
remove option something about "advanced network capabilities"
install active sync
then (re)install outlook (2007)

Ethermind said:
install xp sp3
remove option something about "advanced network capabilities"
install active sync
then (re)install outlook (2007)
Click to expand...
Click to collapse
THANK YOU VERY MUCH
The problem was the active sync, I insalled it

glad to know this

activesync 4.5 problem

I cannot synchronise with my pc.
I am using win xp sp3 with activesync 4.5
htc jade ROM 1.40.721.3 (21259) ROM date 11/04/08
anyone please help???

bigmek said:
I cannot synchronise with my pc.
I am using win xp sp3 with activesync 4.5
htc jade ROM 1.40.721.3 (21259) ROM date 11/04/08
anyone please help???
Click to expand...
Click to collapse
Is this the first time you will sync your unit with your PC or you'd been syncing with your PC before and just have this problem now?

....from the first time i brought it.... until now...
any relation with my rom 1.40.721.3 ???

Do you get an error? is it connecting at all?

currently i use it as a modem for my pc. no problem at all except using activesync 4.5

Have you tried re-installing the ActiveSync using the provided StartUp disc ?

i already done that. but i download it from microsoft.com.

You could try to update the device drivers in XP
(Control Panel --> Device Manager --> Portable Devices --> Touch 3G T3232 --> right mouse click --> update drivers --> let it search automatically)

there is no "Portable Devices" in my xp Device Manager...

if you use the device as a modem you can't use active sync as well. I have noticed a handy little feature on this phone that when i plug it into a pc it gives me an option on the phone to use the device as active sync, mass storage or modem.
I would sugest that this is your problem, there is an option to always use the option you selected so if you chose alsways use as modem then you will never get an active sync go to settings, connections then usb to pc and see what you have got selected, i have the option ticked to always ask me.
Tom

i know that option, because i can read & write my storage. when i use it as a modem, at same time, i cannot access the storage.
right now, i copy cab file to storage in order to install the program...