HTC Touch warranty and custom ROM - Touch GSM General

Hello,
my display stoped working today and i wanted to send the Phone to the HTC support because its still in the time of warranty.
Now i wonder if flashing onyx rom for example breaks the warranty and if i need to flash spl and ipl and rom back to official.
any idea?

yes the best is if you bring your device back to manufacturer status, ie. you flash back with orignal ROM, radio, spl, etc etc
you should be able to find them somewhere in this forum
good luck.

Related

Help with restore ROM

Hi, i try update ROM with WM 6, update go to 99% but on the end return error. When now i turn on Cingular 8125 i see onli red, green and blue screnn with IPL: 2.25.0001, spl 2.25.0001.
Pleas can you tel me how i can restore rom and my mobile go.
Have somebody ROM 2.25. for this mobile?
THX!
Flash back to the carrier ROM that came with the device and then try this new ROM.
Help
But how i can flash back to the carrier ROM? Im novice. THX
kareem9nba said:
Flash back to the carrier ROM that came with the device and then try this new ROM.
Click to expand...
Click to collapse
Forgot to ask this first, have you cid unlocked your device?
Hey I have a Cinguler 8125 IPL/SPL 1.08 and it stop at 99%, did the recovery , but still stop at 99% can someone have me.
my dear friend - read the stickies at the top of Wizard Upgrading forum. just read, and understand every word before you flash.
you're problem seems to be simple - you don't have SuperCID or your Carrier ID is still locked, therefore it won't update.
Go through the process, download the WST4.2 download all the programs required.
That, or you can flash the original ROM supplied by your manufacturer

Need the latest HTC TOUCH HD ROM for Orange uk

could somebody help me with the latest HTC TOUCH HD ROM for Orange UK.
RUU_Blackstone_Orange_UK_1.19.61.1 Dump
http://rapidshare.com/files/191585731/ruu_signed.rar.html
or older shipped
http://rapidshare.com/files/1956481....405.3_Radio_52.49a.25.26_1.09.25.14_Ship.exe
RUU_Blackstone_Orange_UK_1.19.61.1 Dump
http://rapidshare.com/files/19158573...igned.rar.html
Click to expand...
Click to collapse
I downloaded and installed that ROM - It's 1.14 not 1.19!!
Where do these get released? Or haven't they been released?
I'm intrigued to find where the latest HTC Firmware will appear if Orange get round to messing with it.
That is why you are here -----
It is due to the fact that carriers don't upgrade and want you to run out of contract and buy a new toy (thus with a new rom).
This is why we cook roms (off the new toys for old boys).
I have yet to see an offical GER (german rom) come out from my or any other carrier including HTC (who are not carriers).
Now after saying all that wiki does have a orange ship.exe
Still unsure about flashing the ROM
Hi,
So the ROM supplied in the above links will upgrade the Orange ROM and keep all the horrible things that Orange have done to the handset to cripple it.
I only ask as my phone is company supplied and I do not want to screw up the handset.
My ROM is 1.19.61.1 WWE and the operator version is 34.119.1.611.
Forgive my ignorance about these matters
Chris
it´s very simple: if you like to keep your device at it is, there´s no need to flash another rom. if you like to get rid of that orange rom and take part of the better ones install one of the very good rom available here.
BoobBoo said:
Hi,
So the ROM supplied in the above links will upgrade the Orange ROM and keep all the horrible things that Orange have done to the handset to cripple it.
I only ask as my phone is company supplied and I do not want to screw up the handset.
My ROM is 1.19.61.1 WWE and the operator version is 34.119.1.611.
Forgive my ignorance about these matters
Chris
Click to expand...
Click to collapse
I also want to get rid of my Orange ROM. I have read the wikis and am confident enough to be able to do it. One thing I am unsure about is, the ROM I would like to try is Panosha`s Black Pearl but as I understand it, it is based on a 1.56 ROM. and my ROM is 1.19.61.1. I can get USPL onto my TouchHD but am unsure as whether I can flash Panosha`s ROM onto my device without first flashing a 1.56 ROM. I`ve searched the Orange website and at the moment there is no 1.56 ROM.
If you are going to flash a cooked rom, then why panic about flashing the stock 1.54/1.56 roms first.
I`m not panicking, just unsure about whether I have to. I`m sure I read in the wikis that I need a 1.56 ROM on my device to flash a 1.56 based cooked ROM. Can`t find this statement any more so maybe I imagined it.
Just noticed a statement on Panosha`s ROM page which says "First flash 1.56.xxxx ROM"
davemazo said:
I`m not panicking, just unsure about whether I have to. I`m sure I read in the wikis that I need a 1.56 ROM on my device to flash a 1.56 based cooked ROM. Can`t find this statement any more so maybe I imagined it.
Just noticed a statement on Panosha`s ROM page which says "First flash 1.56.xxxx ROM"
Click to expand...
Click to collapse
Yup, you need the 1.54 SPL version from Stock first which comes with the 1.56 ROM.
Read the tutorial for more info http://forum.xda-developers.com/showthread.php?t=505377
Then any issues just ask in that thread, loads of people will help... its what we're here for
Thanks mate, I thought so. I went ahead and did it but I now have the green screen issue so I`ve obviously not done it right. Just need to read up now how to fix it. I flashed USPL 2.5 first and then one of Duttys 1.56 ROMS which all went on fine until it rebooted. Maybe I`m not understanding the flash process as much as I thought.
Check your SPL version by turning off the phone, holding down the volume button and pressing power once. It should go to the tri colour screen and say SPL- 1.56, if it doesn't it answers why your phone has gone green screen. The SPL and the ROM numbers need to match.
It's quite simple to solve, don't worry, your phone isn't bricked.
You just need to run hard SPL 1.54 which you can find on this forum. run it via PC whilst in activesync with your phone and it will do the rest. Let us know if you still have problems after this.
Thanks. I have spl 1.14. I knew I hadn`t bricked it, just caused the green screen problem because of my own stupidity not fully understanding the procedure. The ROM is showing as 1.56Dutty, do I have to flash Hardspl 1.56 or the older one. Also does the phone have to be unlocked. I thought I had all this cracked but it just gets more & more complicated the more I try and correct my **** up.
This may seem like a silly question..but .. if I install a cooked Rom
Will my connection setting for Orange as my service provider be retained?
Thanks
yes. its detected automatically after you flashed the ROM. if you hard reset (which you ought to do) then youll just go through the customisation process where you confirm that your service provider is orange.
I'm obviously a newbie
Thanks - I was bricking myself anout this.
Orange UK ROM's
I went to upgrade , found I I cant ( as abouve ) my friend could ( he brought his phone unlocked etc )
HTC gave teh responce :
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :353xxxxxxxxxxxxxxxx Part Number :99HHxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
I called / emailed orange , they have no plans to release the update on there phones.
BoobBoo said:
Hi,
So the ROM supplied in the above links will upgrade the Orange ROM and keep all the horrible things that Orange have done to the handset to cripple it.
I only ask as my phone is company supplied and I do not want to screw up the handset.
My ROM is 1.19.61.1 WWE and the operator version is 34.119.1.611.
Forgive my ignorance about these matters
Chris
Click to expand...
Click to collapse
you already have the latest Orange ROM
I thought I was ready to go before I came accross this thread and it's left me hesitant.
I too have an Orange branded phone. SPL 1.14 ROM 1.19.61.1 WWE.
I thought that all I needed to do was:
a) update windows 7 USB driver so I can sync from the tri-colour screen.
b) run HSPL 1.56.OliNex
c) flash a new 1.56 ROM
edit: Do I need to update to stock SPL 1.54 before step b?
As davemazo says, does it need to be Orange unlocked to do this? dgattenb saying he can't flash the 1.54 HSPL onto the phone has put this on hold.
Cheers,

Flashing question

Hey.
I've a question. After flashing can I revert to the original ROM so if any kind of problem happen I can send it back to void?
Thanks
no there is no hidden backup of the rom it came with behind it all you can revert back to
when you change to rom you change it for good
but that don't mean you can't flash the rom it came with
over the custom rom you changed to
a rom is a replacement and works both up and down
So, that's meens that I can just go to HTC website and download the updated ROM from there (As I did some weeks ago) if I need to revert to original, right?
Another question: Does HardSPL invalidate my void?

HTC Touch " orange "

Hello
I recently bought a htc touch but i think it was from uk, because he have the orange logo...
The seller told me that the htc was unlocked to portuguese card´s...
I put a vodafone, or TMN card, i can see the contacts, and the messages, but the phone does not comunicate with outside, don´t make calls, dont recieve call´s, don´t send messages, don´t receave messages, and after a wille, the phone start´s searching the wire of my card´s....
Can anyone help me please??
Sorry my bad english, i´m portuguesse lol.
Best regards
Tiago
Okay.
Are you sure its unlocked?
What is your spl / ipl ?
To check, soft reset the phone and press the power and camera key together.
Hi
Yes it´s unlocked,
The IPL is 2.27.0002
The SPL is 3.07.cmon
Update your radio.
Update your ipl and spl to 3.10CMON.
It's possible your phone has the same problem that some members (including myself) are seeing, a problem with the GSM radio. As far as anyone's been able to tell, it's a hardware problem. Try updating the radio and/or re-flashing a new rom, but if it still doesn't work after that you will need to get it repaired. I'm still waiting to hear back from the guy I bought mine from, to see if he can get it fixed under warranty, but most likely I'll have to get HTC to repair it themselves. Hopefully it won't cost too much...
Just one last note, if you bring your phone down for a warrenty repair, like I did.
Flash your phone to stock 6.1 ROM available at the Elf Upgrading forum (Which is right beside this forum)
Than flash your IPL and SPL to 2.x
help me to unlock a htc elf 100 today please
Please refer to the Elf Upgrading forum.
They have a thread of how to unlock a phone which is pretty good
Cheers!

Returning Phone and ROM Question

It looks like I will have to send my phone back to HTC as the screen has the dreaded white blotches. Havent played with ROM for a while and cant remember if I flashed it to something other than stock upgrades - is the following stock?
OS 5.2.21869
Manila version 2.5.192116619.0
Rom Version 1.66.405.2 (76641) WWE
Rom Date 01/11/10
Radio version 2.06.51.07
Protocol Version 15.30.50.07U
Would it be accepted by HTC in its current state (and does anyone know a way of backing up so I can return all the progs to it in one step when I get it back)?
best thing to tell us is whats in the bootloader mate
how do I find that?
phone off, press and hold vol down, tap and release power.
when coloured stripey screen shows release vol down.
where it says spl, look at the number to the right.
if it ends .0000 its stock, if it ends .hspl its hspl.
the rom info doesn't matter for warranty, only the spl.
great, mine says SPL-1.42.0000 XE so I guess that is telling me its stock and ok to send as is.
yep thatl be fine. 1.42.0000and 1.66.0000 are the two usual spl for the regular leo.
many thanks
samsamuel said:
phone off, press and hold vol down, tap and release power.
when coloured stripey screen shows release vol down.
where it says spl, look at the number to the right.
if it ends .0000 its stock, if it ends .hspl its hspl.
the rom info doesn't matter for warranty, only the spl.
Click to expand...
Click to collapse
Hi there, samsamuel, talking about returning the HD2 for service or repair, I got interested about your reply. You said as long as the original SPL is there and they won't care about the Rom. Just wonder if I have my HSPL reinstalled back to SPL but custom or offical Rom from different region left installed on the handset when I send it back for repair, would they not noticed the Rom is not supposed to be on the machine unless it has been hacked?
not that I need to send mine back, finger crossed. Would like to know how will they deal with these cases if I need to one day.
thx
Hello
Just to share on this topic I sent my HD2 back to HTC for warranty repair with HSPL and a custom ROM on it and all the work was carried out and it came back with SPL and a T Mobile ROM back on it.
cuspess said:
Hi there, samsamuel, talking about returning the HD2 for service or repair, I got interested about your reply. You said as long as the original SPL is there and they won't care about the Rom. Just wonder if I have my HSPL reinstalled back to SPL but custom or offical Rom from different region left installed on the handset when I send it back for repair, would they not noticed the Rom is not supposed to be on the machine unless it has been hacked?
not that I need to send mine back, finger crossed. Would like to know how will they deal with these cases if I need to one day.
thx
Click to expand...
Click to collapse
well im no expert, and i dont work for any phone repair Co., but no one has reported being refused, except for when they sent it back with hspl still installed.
In theory you 'could' have made the rom into a custom rom using cabs and tweaks and brute force, (in practice you probably couldn't,) but asking the tech to figure out if a rom is official with tweaks or not is not as cut and dried as 'yes hspl is there, thats hacked software, refuse' or 'yep, thats a valid spl, repair it'. You do after all have a windows license, with a certain ammount of tweak rights, but you have no rights at all to the spl.
Bearing in mind the first thing they will do is almost certainly re flash the rom to the rom they are currently shipping, its understandable why this would be the case.
Marshall1975 said:
Hello
Just to share on this topic I sent my HD2 back to HTC for warranty repair with HSPL and a custom ROM on it and all the work was carried out and it came back with SPL and a T Mobile ROM back on it.
Click to expand...
Click to collapse
heh, nice.
They do care about the spl and the rom, mate.
I took mine back to Vodafone, and the first thing the guy there tried to check out was the rom version and the spl version. Unfortunately for him, my microwave oven worked "wonders" on the screen and he was never able to actually check anything. They might fix the screen then check for the software part, but hopefully they won't do anything about it.
(I have to mention the fact that it`s not Vodafone who actually fixes devices, it`s a smaller partner of theirs who takes care of faulty decives such as mine.)
anrabi4 said:
They do care about the spl and the rom, mate.
Click to expand...
Click to collapse
yea, i said they care about the spl, its the bit they care about most.
however I've never sent one back, so I'm just going on feedback from people that have, and no ones ever mentioned the rom being a problem, only the hspl.

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