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Hi folks,
I thought I'd get some opinions from folks here regarding the screen whine issue that some LCD screens get.
I recently bought a replacement Tytn off ebay after breaking my screen on mine. When it arrived it looked fine. I put it on charge and started cleaning it. That night I find out it's got a high pitched whine making it almost unusable.
I've sent it back to the seller and asked for a refund but he says he's contacted HTC to find out if it's a recognised fault or not. If it's not something that HTC acknowledge then he's going to make me make arrangements to pick it up from him.
Does anyone know if this is a recognised fault with the phone?
AFAIK, I have got some experience with some other handheld, it appear the pitch noise come from LCD inverter. seen some picth noise in early production of O2 Atom, old handera handheld. even nokia e61 generates pitch noise if you listen it closely. what I can not confirm is where the LCD inverter located, in mainboard or in LCD modul it self. So I can ot tell you which one is broken.
Well, it's just my opinion.
Thanks for the input tianz.
I've found loads of info on Google about it. It appears to be quite common with some of the older mobile phones.
Is it reasonable to expect me to have to accept a phone which has an audible whining noise to it?
Well... actually it's up to you, If you find the whining noise is too loud for your ear maybe you should return it while you can. As my experience when I had Handera with whining noise, I had return it. but when the replacement came back, the whining noise get worse and the company said that there's no problem at all with my Handera.
Later on I found out what cause the whining noise, and actually very simple to fix it, just find the inverter ?? (sorry I don't know what they call it in english, It's ferit core and copper wire wrapped around it) and put some wax from the candle or you can use glue.
And again, I don't know where exactly the inverter located in Hermes device, or maybe they use different model of inverter in Hermes.
So, It's up to you. I hope my answer will satisfied you. Thank you
Unfortunately I bought the phone off ebay and the guy isn't keen to refund me - although he currently has both phone and my money.
He says it's not that loud/irritating so I'm not sure what to do.
I've just dealt with it. The whine is only there when the LCD screen is on. My 8525 phone is exactly 1 year old. It can be irritating though, so I use the earbuds whenever I can.
Optimal said:
I've just dealt with it. The whine is only there when the LCD screen is on. My 8525 phone is exactly 1 year old. It can be irritating though, so I use the earbuds whenever I can.
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Unfortunately for me the guy that's selling me the phone doesn't appear to agree that it's annoying:
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"I have tried the phone and whilst it is just possible to hear a noise if I put my ear to the screen (why ayone would need to do that I have no idea) there is no audible noise when the phone is held to the ear as used in a normal phone call"
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I can hear it loud and clear even at arms length - the phone doesn't even need to be near my head!
Mid said:
I can hear it loud and clear even at arms length - the phone doesn't even need to be near my head!
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Refund it if you can, too loud if its for me.
tianz said:
Refund it if you can, too loud if its for me.
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That's the problem, he doesn't want to refund. He wants me to keep the phone so he doesn't have to deal with it.
if you do have the phone in your hand, please confirm the pitch noise come from the front speaker or LCD it self. I'll try to help you finding the inverter located. I'll look around if I had a chance to open my 8525 again. Thank you
i am on my second tytn. I bought both used and in PRISTINE condition on Craigslist. The first one I bought had it, and so I asked for my refund from the seller. The second one (that I have now) just started the whining noise yesterday. I've had it since January 2008. It SUCKS!!!
-Paul
PS: the noise is heard when I put my ear to the front speaker up close. It's weird. I heard it as soon as I move my ear to it. However, after about 5 seconds I don't hear it anymore. Then as soon as I move my ear away, I hear it again... It's like my ears become desensitized to it? lol
PS: the noise is heard when I put my ear to the front speaker up close. It's weird. I heard it as soon as I move my ear to it. However, after about 5 seconds I don't hear it anymore. Then as soon as I move my ear away, I hear it again... It's like my ears become desensitized to it? lol
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It is quite possible. It's like being in a room with an analog clock. You may have sat in that room 100 times, with the same noise around you, but for some reason this time you can hear the tick tick tick of the hand movement. Then just as quickly as you noticed it you can suddenly not hear it no matter how hard you try.
It can be a state of mind that results in your heightened sense of hearing or it can be as simple as your tympanic membrane being a little tighter.
Like the above poster said, I hear mine sometimes too, and other times I dont hear it at all.
To the OP, if the seller has your phone and your money, then either keep asking for your money back and if that doesnt work, email ebay or give him bad marks stating what he has done. If that doesnt work, you can threaten to take him to small claims court ( Judge Judy ). What is loud and irritating to you maybe not to him. Get you rmoney back. Hope this helps..
I think the reason the sound goes in and out is due to the fact that the screen istelf goes to sleep after a few seconds, or what ever you have set in the system...
My screen starting making this noise a few weeks ago. I love the functionality of this phone, but I am pretty much done with it. I can't stand all the tweeks that come with it.
I jumping to the iPhone as soon as they make the slinbox player for it... and they roll out the 3g functionality.
Don't mean to rant, but I am just frustrated.
I think the phone was dropped of damaged and that is why it gives off a high pitch sound.. Mine dropped onto a hard concrete floor. It looks and works perfectly fine but immediately after it emits a high pitched sound when ever the screen is on.
This is not normal for the TyTn which means it was damaged in some way prior to you getting it. Demand a refund.
Hi guys - the person I bought the phone from is still waiting for HTC to get back to him so he still has both the money and the phone.
Even if HTC say it's not a recognised fault, it's still unusable to me because it's really loud to me.
I'm not sure there's much I can do as I'm not exactly in a strong position to make demands.
Personally I think it would be unreasonable for him not to refund me but then he might not be a reasonable person.
tianz said:
if you do have the phone in your hand, please confirm the pitch noise come from the front speaker or LCD it self. I'll try to help you finding the inverter located. I'll look around if I had a chance to open my 8525 again. Thank you
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The sound is definitely from the LCD - the speaker is fine once the screen is switched off (i.e. you can turn the screen off while on the phone and it's still fine).
I've had 3 8525's, one of them had this problem from day one. There have been a few threads about it as well.
I have just learned to turn my screen off during a call. It's real easy and quick, besides, you aren't looking at the phone when you are talking on it, and if you are, you probably can't hear the whine.
However, if you don't want to deal with the whine, then don't. Hopefully you paid through paypal and can just file a claim if the guy doesn't want to be fair. It is a defect and they should back you up.
If not, look to ebay and see if there is anything further you can do with them.
Call HTC yourself. Don't wait for him.
good luck
yes mine also does it i have just learnt to put up with it, but yes like drakkahn said you should ring HTC yourself and see what they have to say
drakkahn said:
Call HTC yourself. Don't wait for him.
good luck
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Very good point. I don't know why I haven't thought of that.
Just off to call them now.
Thanks.
when the XPERIA vibrates in my pocket i can literally not feel it.... its that weak!
I saw in another thread that H-Torch can damage it but i havent used that at all really - but maybe the 20 seconds i had it on has already damaged my vibrator?
Its so weak its stupid now
any help would be greatly appreciated.
also it sounds really loud yet i can barely feel the vibrate even in my hands
Sadly the most useful thing about the vibration is that it is noiser than the ringtones.
I agree, it isnt that strong.
really disapointing
true..and i used H-torch and it killed my vibration component and now my phone doesnt vibrate at all, can say that i miss much though.
i agree with all your posts
unfortunately i cannot add and positive thoughts on how to solve it.
I have hTorch and my X1 vibrates normally. But I think the strength of the vibration is not very big I must admin (and this far much before I had the idea to visit xda and install hTorch).
My best strong vibrating phones were Nokia 3210, 7210 and 7250, people around me always told me my phones were responsibles for the earthquakes But at that times, the battery was used only to power a GSM not a full computer like we have now, so I guess it was not difficult to have get energy to get big vibrations
i dont think the vibrate has alerted me to a single message or call yet! i keep missing calls and texts i think its more down to the size of the vibrator in the phone rather than the battery. if anything it should be more powerful with that 1500mah battery. i would of thought the inside of the X1 is quite full so they could only squeeze in a small vibrating unit.
yea - the vibrator in the phone is almost pointless
it's not that much strong . .
i don't use it anyway
You can't just sit there with your sound on (and I don't want to forget to turn it off) so I have since I have a mobile (I think 7 years now) always had it on vibrating, but this is the first phone where I look at the screen and somebody called me and I missed it. Most of the time I don't feel it, expecially when I'm cycling. Very annoying!
think we should complain to se and tell them to make it better or put in a better vibrate or something because its so useless currently
Well I think they can maybe solve it with a software update. It seems as the vibrator is vibrating to fast so it gets an 'even' feel and you don't notice it that much.
You guys are too used to your vibrators in your pocket...lol
comeradealexi said:
when the XPERIA vibrates in my pocket i can literally not feel it.... its that weak!
I saw in another thread that H-Torch can damage it but i havent used that at all really - but maybe the 20 seconds i had it on has already damaged my vibrator?
Its so weak its stupid now
any help would be greatly appreciated.
also it sounds really loud yet i can barely feel the vibrate even in my hands
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What are you a girl or something? Men don't need vibrators.
I dropped my X1 yesterday and now it vibrates a lot stronger. I guess some part inside the phone shifted ...
Kind of annoying, since I didn't think it was to weak
lol chalid...
well guys, have the same problem...The first time I miss calls and texts... It is a little bit too weak, not much though.
Yeah, lets complain, maybe they do something
i tot it was too strong lol
My vibrate function just died ...
y will it die???
It is definitely weaker than other phones I've had recently (Kaiser & V3x), but I always have my phone on vibrate, and very rarely miss a call due to not feeling it. If I'm walking I may miss a message mind you, but generally it's ok.
So it could be better, but I don't think it's as bad as some are making out (though perhaps mine is vibrating more vigorously than some of yours!).
I'm sure this is something attributable to the mechanics of the camera module but...
Hold your Hero near the bottom. Then lightly tap the camera end against your other hand. Do you hear something kinda loose/shaking? I think it's maybe the autofocus mechanism, as I hear the same sort of sound when the camera activates.
Just wondering if you all notice this too?
Switchbitch said:
I'm sure this is something attributable to the mechanics of the camera module but...
Hold your Hero near the bottom. Then lightly tap the camera end against your other hand. Do you hear something kinda loose/shaking? I think it's maybe the autofocus mechanism, as I hear the same sort of sound when the camera activates.
Just wondering if you all notice this too?
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Nope, nothing at all with mine. All sounds... well there is no sounds, its just solid and well built
Hmm... anyone else notice this?
This is a bump for anyone who can confirm or deny that their Hero has this issue, before I seven-day it for another one. I don't want a slightly rattly phone
Cheers.
Yeah - I feel a slight vibration. Like a camera autofocus system. Not a problem, feels well built, but it's definitely there.
Yes, I can hear the "rattle" too - I seriously doubt it is indicative of a problem though.
Regards,
Dave
No noise on mine sorry
You guys saying "Nope no noise on mine" must be deaf , I work for Orange in the UK and we have 10 Graphite Heros in the stockroom and they all do this, also a friend has a white hero and his does the same incase you guys thought it might be only on the Graphite ones Orange stock.
Im pretty sure its the autofocus, so i wouldnt worry! and the guys saying they cant hear it must not be listening for the right sound! faint tapping noise when you gently pat the phone on your palm.
Yeh that is it exactly. It's a bit annoying as im easily irritated by that kind of thing. Good to know its normal tho, guess I won't send it back now. Actually I heard the same noise from my friends touch HD today aswell.
Just seemed quite noticeable on mine but I'm probably imagining that.
It detracts somewhat from the otherwise solid build, that a slight rattle can be heard when you kinda toss the phone around in your palm or from hand to hand. Makes it feel a bit less solid.
In my humble opinion, there is a major design "fault" with the aluminum casing used and it's pretty severe one at that. For me, this makes me think about taking the phone back and getting a refund (yes I can, even after I've used ut).This is the sort of thing Apple would never allow. Now I'm NO Apple fanboy, rather a HTC/Android Phanboy, so hold those horses......
But, ever notice the sharp edge surrounding the top of the HTC? It's quite annoying and prob would get slightly painful in longer conversations.
Now, all they would have to do, was to try the phone and they would notice. It would only take slightly more beveling of the edge. Try holding the phone the wrong way, spreaker to your ear. THAT'S the way an edge should feel against your ear. It's like there's nothing there!
the edge is noticeable and yes it is a annoying but its easy to cope with just dont press it hard against your ear and your fine. What i hate more is the low calling volume in noisy environments its impossible to phone anyone and then the edge does hurt when you try to press the speaker against your ear
jjs87 said:
the edge is noticeable and yes it is a annoying but its easy to cope with just dont press it hard against your ear and your fine. What i hate more is the low calling volume in noisy environments its impossible to phone anyone and then the edge does hurt when you try to press the speaker against your ear
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Thing is, it shouldn't be like this. It would have been easy to notice this pre-production and it would have been easy to fix. Small things like this ruin a GREAT phone......that and those damn lost wifi signals!
No one mentioned it for a month, so it can't be that bad. Maybe your ear is not compatible with the phone
Perhaps it depends on how you hold your phone to your ear.
The edge doesn't bother me at all.
I totally agree.. its defenetly a sharp edge against the ear.. the phone must be angled differend than my ond magic to be comfortable to "use as a phone" :/
after reading this post i check my legend but this "problem" is non existing. Even when i rubb my finger on the edge there is little to no "sharpness". For me its move along people nothing to see.
Jarune said:
after reading this post i check my legend but this "problem" is non existing. Even when i rubb my finger on the edge there is little to no "sharpness". For me its move along people nothing to see.
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Hmmm, I just had a 1hr long phone call and the Legend is noticable uncomfortable to use. The "edge" I'm talking about rests on my ear and it's not painfull, it's just "there" and very annoying. You will naturally move your phone around when you talk and this edge I'm talking about and this makes it even worse.
I pulled out my old Hero and this has a rounded edge (as does the iPhone and EVERY other phone out there) and you can't even notice it when you hold it up to your ear. I'm a nitpicker and I always find small flaws in things I like very much. But I'm considering this is supposed to be a GREAT phone, it should have benn rounded off.
Edge: The edge I'm talking about is the result of a 90 degree angle on the metal where the aluminum has been cnc'd. Once again, hold your phone the other way round and it is MUCH more comfortable to hold against your head, but MUCH worse to use as a phone...
Sebastian768 said:
In my humble opinion, there is a major design "fault" with the aluminum casing used and it's pretty severe one at that. For me, this makes me think about taking the phone back and getting a refund (yes I can, even after I've used ut).This is the sort of thing Apple would never allow. Now I'm NO Apple fanboy, rather a HTC/Android Phanboy, so hold those horses......
But, ever notice the sharp edge surrounding the top of the HTC? It's quite annoying and prob would get slightly painful in longer conversations.
Now, all they would have to do, was to try the phone and they would notice. It would only take slightly more beveling of the edge. Try holding the phone the wrong way, spreaker to your ear. THAT'S the way an edge should feel against your ear. It's like there's nothing there!
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I don't find this an issue at all
the iphone button used to really hurt my chin though
its more healthy for there to be an air gap between the phone and your face in any event
I would also strongly suggest the 1 hour calls you use a bluetooth headset. Its bound to be unhealthy otherwise
My tip to avoid this : stick the screen to your ear instead of the edge.
You can hear as well, but the contact is much smoother with the flat surface.
faulty design
Sebastian768 said:
But, ever notice the sharp edge surrounding the top of the HTC? It's quite annoying and prob would get slightly painful in longer conversations.
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Try the handsfree-set that came along.
I't s better for your brains too! ;-)
One of the few things that's really annoying me about this phone is the haptic motor. It feels so cheap in comparison to other phones I've had. When it's vibrating for a text message or a phone call it's just fine, but when it's used for haptic feedback or typing it has this rattle/crackle sound that it makes that is super annoying. I think it has something to do with it being used for short bursts of feedback. I've toyed around with feedback duration during typing, but still get it. Do I just have a defective phone, or is this something other people experience too?
Really? It's the opposite for me. I find the vibrate a little too strong/loud when receiving texts etc, but feedback while using the keyboard and unlocking the screen feel really good to me.
I'm glad to have a strong vibration. Half the time I could not feel my G2 when it vibrated.
For texts, I love this vibration as it's not as hardcore as my Nexus 6. That one aggravated the sh*t out of me. As for the crackling sound, I just turned the vibrate on for SwiftKey, and I indeed noticed it too. I used to love the keyboard vibration, but I turned it off after a while. I'm glad I did, because that crackling would aggravate me to no end. Just letting you know this is not a defective device for you. Seems to just be the motor itself.
I got that too and I just noticed it today. It kind of makes a rattling noise when I am typing. Read a post on reddit where this guy compared two pures and apparently one of them didn't have that issue. The vibration was soft and fluid, with no rattle.
I absolutely love the vibrate. it's not that harsh buzzy vibrate like my Samsung or LG.. it's a nice like, round, flubby vibrate like the htc phones used to have lol
Sent from my Moto X Pure Edition
My vibration is loose as well. I also saw that reddit thread where someone was comparing two phones.
I did a Live Assistance chat with Motorola the other day and the rep said this was normal. Judging from the questions they were asking me, I think they thought I was mistaking the noise with the audio-notification (I'm not...). He/she kept trying to get me to adjust the notification volume.
In the end, the rep said they were going to escalate the issue to level 2 tech support and that someone would contact me. Exact words were:
"Just want to inform you that it is normal when you activates vibration on your phone but to lessen the worries on your mind, I will refer you and this concern to our level 2 technical support department to further assist you."
OneNutShort said:
One of the few things that's really annoying me about this phone is the haptic motor. It feels so cheap in comparison to other phones I've had. When it's vibrating for a text message or a phone call it's just fine, but when it's used for haptic feedback or typing it has this rattle/crackle sound that it makes that is super annoying. I think it has something to do with it being used for short bursts of feedback. I've toyed around with feedback duration during typing, but still get it. Do I just have a defective phone, or is this something other people experience too?
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Probably luck of the draw. The only bad motor I've really had was the original moto x. All my other phones have been fine. And I've been through quite a few. Didn't bother me that much since I don't like haptic feedback for touches really and it was turned off most of the time. If it really bothers you trade it for another if possible.
Yeah, i love my moto x but the haptic motor feels like a device from more than a decade ago. I don't understand why they just couldn't go with the button style vibrating motor that samsung has.
My motor feels fine. The original moto x I had felt like it was gonna rattle loose.
(deleted)
At times I think I hear a rattle, other times its way too loud, and other times it's fine.
Guys, please, do this test:
Shake the phone in a (totally) silent room (maybe better at night), or next to your ear.
The strength of the shake must be like that you use to enable the torch with "chop chop" gesture.
Let me know if you ear something "moving" (cannot describe it in another way) inside your phone. I think it's the vibration motor, because the feedback it gives during texting, is different whether i use my phone in normal way (screen face up), or at bed (screen face down). Thanks
I barely have to shake my phone in order to hear what you're talking about
RemnantKing2 said:
I barely have to shake my phone in order to hear what you're talking about
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So i'm not the only one.. Is this supposed to be normal?
Like a sensor moving, or something like this..
sounds like it's coming from the top. probably something in the camera module or the headphone jack
Sent from my Moto X Pure Edition
Shaking probably won't work. Camera sensor isn't stationary in a lot of phones.
yeah, my vibration motor is a little wonky also. I her a little extra rattle that I don't usually get on my other devices. it kinda annoys me but I'll run it for a few more days and see how bad it gets on my nerves.
Yeah, I have this issue as well, and had the same issue on my old Droid RAZR Maxx (in which the haptic feedback gave out after a little less than a year and a half). I think it's a Motorola thing.
May be the answer!
OneNutShort said:
One of the few things that's really annoying me about this phone is the haptic motor. It feels so cheap in comparison to other phones I've had. When it's vibrating for a text message or a phone call it's just fine, but when it's used for haptic feedback or typing it has this rattle/crackle sound that it makes that is super annoying. I think it has something to do with it being used for short bursts of feedback. I've toyed around with feedback duration during typing, but still get it. Do I just have a defective phone, or is this something other people experience too?
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I just got my Pure Edition 32GB. Really surprised and eventually extremely annoyed by the same rattling sounds you've been experiencing. I think I just got a solution (IF you are using stock GOOGLE KEYBOARD -which is great for me- ) :
Menu>Settings>Language & Input>Google Keyboard>Preferences>Vibration Strength on keypress: SET IT ON 40ms.
Like magic.