Database Users

HELP! TyTN freezes/hangs on startup

Hi!
I really need help right now. This is second time my TyTN goes wild this way.
I can start machine allright and I can put PIN-code in but little bit after TyTN hangs totally. It does not respond to anything.
Even hard reset is difficult to do because you have to be so quick to push buttons before systems freezes.
There is no extreme programs or any changes made after last hard reset.
1. Can I do something now on the road?
2. What have I done wrong that it goes wild like this?
Please help ASAP if there is something to do now without HR.

I dont think the freeze can stop the hard reset ... You should be able to HR even when your TyTN is frozen till the ice ages ...

This is not the....
This is not the main issue. I can Hard Reset... but what went wron in the first place? And twice in one week.
Few decent program installations and using ActiveSync in two machines... I think that is the reason somehow... But how to prevent this happening constantly.

Most likely, one of your programs is screwing it up .. You need to figure out which one it is ... Setup one by one manually and see what happens ..
Also, try installing SPB Pocket Plus .. that has a manual safe startup mode .. see if you are able to start up your TyTN in the safe mode .. instead of doing a hard reset everytime ..

_mike_ said:
Hi!
I really need help right now. This is second time my TyTN goes wild this way.
I can start machine allright and I can put PIN-code in but little bit after TyTN hangs totally. It does not respond to anything.
Even hard reset is difficult to do because you have to be so quick to push buttons before systems freezes.
There is no extreme programs or any changes made after last hard reset.
1. Can I do something now on the road?
2. What have I done wrong that it goes wild like this?
Please help ASAP if there is something to do now without HR.
Click to expand...
Click to collapse
Just another thing to check along with suggestions above. Do you use a storage card. If so does it still hang with the card out. And secondly is there a decent amount of on board memory free.?
Mike

gravejoker said:
Most likely, one of your programs is screwing it up .. You need to figure out which one it is ... Setup one by one manually and see what happens ..
Also, try installing SPB Pocket Plus .. that has a manual safe startup mode .. see if you are able to start up your TyTN in the safe mode .. instead of doing a hard reset everytime ..
Click to expand...
Click to collapse
Had this happen on a Prophet it turns out it was one of the 3rd party software apps installed, the author updated it and no more issues.
I would bet the same thing is happening to you on the TyTn

yer i agree with mark i had same prob with my htc tytn turn out to be a 3rd party bluesnafing tool

What program that...
...might be?
Nothing starts on startup. I mean nothing special that my friend does not have. And he has no problems at all.
My guess still is that problem is ActiveSync. Because in freeze I can see part of ActiveSync window. And ActiveSync starts automatic...
Is there way to prevent ActuveSync on startup?
Thank you for your replys.

_mike_ said:
...might be?
Nothing starts on startup. I mean nothing special that my friend does not have. And he has no problems at all.
My guess still is that problem is ActiveSync. Because in freeze I can see part of ActiveSync window. And ActiveSync starts automatic...
Is there way to prevent ActuveSync on startup?
Thank you for your replys.
Click to expand...
Click to collapse
_mike_ I wouldn't be that dismissive of that advice. Usually, just where you think your sure you have everything covered in a particular area so theres no need to check, thats usually where your problem is.
The fact is that you and your friend have two different phones. Are the model numbers, lot numbers identical? Did you both in stall the exact same software with the exact same version numbers?
I'm guessing that you missed something there.
You need to be patient and thorough when figuring our these issues.
The best advice to find the answer to your problem has already been given.
Start with a base WM5 build and your ext ROM software. Remove your memory card.
Spend at least a day or two in base config. This will certainly tell you if its the phone or the software.
If your phone stays good, add one of your programs to the phone and wait another day.
repeat this until you find out what's causing the issue.
It's not quick or fast, but it's effective.
Good Luck!

l3G3ND said:
_mike_ I wouldn't be that dismissive of that advice. Usually, just where you think your sure you have everything covered in a particular area so theres no need to check, thats usually where your problem is.
....
It's not quick or fast, but it's effective.
Good Luck!
Click to expand...
Click to collapse
I think you are right. I'll do that. Thank you.

_mike_ said:
I think you are right. I'll do that. Thank you.
Click to expand...
Click to collapse
Let us know how you make out.

So what happened with this issue?
Mine has started doing this right after I installed pRSSreader and subscribed to BBc news feed
I took out storage card, soft reset and was quick enough to disable the today screen plugin for the offending app and then uninstall now everything's okay.
Maybe problem was caused by installing pRSSreader to the storage card confused:

Quad said:
So what happened with this issue?
Mine has started doing this right after I installed pRSSreader and subscribed to BBc news feed
I took out storage card, soft reset and was quick enough to disable the today screen plugin for the offending app and then uninstall now everything's okay.
Maybe problem was caused by installing pRSSreader to the storage card confused:
Click to expand...
Click to collapse
There was an issue with pRSSreader 1.3.2 I believe. It happened to me. I was able to disable the today plugin and recover, but it took a few tries. It's supposed to be fixed in the latest version.

Freeze TYTN
I had the same problem after installing Nots Push mail 3 party software.
Each SR make my TYTN freeze.
I have used Memmaid in order to remove it from the startup program
It has solved the problem

Mine hung after installing and uninstalling psShutXp. After uninstalling, I kept getting a notification error message whenever I turned it on concerning psShutXp. Then, it just locked up for good. No amount of soft resets, powering off/on helped. After a hard reset and reinstall of my favorite apps, back to working fine.
I do occassionally lock my phone by accident and I get a little freaked out the next time I use it because nothing works. Then, I realize what I did and that I'm a moron and everything's good again.

URPREY said:
There was an issue with pRSSreader 1.3.2 I believe. It happened to me. I was able to disable the today plugin and recover, but it took a few tries. It's supposed to be fixed in the latest version.
Click to expand...
Click to collapse
Just checked and that was the version I installed.
edit - according to their website 1.3.2 is the lates version

Hi,
I now have the same problem. I have only a view programs installed. Each softreset hangs at the windows mobile screen.
As I don't like a hard reset everytime, my workaround is to enter the bootloader and do a softreset from there...
Is it cleared in between, what is causing the hangs?
good night
dsp

Im getting a similiar problem with mine after not having added ANY new software recently. Mine hangs at the HTC screen, and no matter whether there is:
A) sim card and microSD card
B) microSD card only
C) sim card only
D) neither
in the machine, it still just hangs at the HTC screen on startup (regardless of whether its a soft or hard reset), and doesnt even make the startup tone, or play the animation, all it shows are a few digits and such in red at the beginning. PLEASE HELP!

Mine has it too
I know its a year later, but has anyone found an answer for the Freezing / not booting / not starting of the phone?

One reason is if you have a BS rom installed. You need to install a stock NBS rom (make sure radio is stripped out or you will have to reflash yours) the reflash your BS rom. Make sure you back-up your contacts and messages first.
Cheers...

Phone turns off sometimes when closing keyboard.

Like the title says. It doesn't happen all the time but happens alot. When I slide my keyboard in the phine turns off 60% of the time. Also I noticed when I bumped the phone on my knee at the bottom (Don't asked how I managed to do that ) it just turn off instantly.
Anybody else with this problem? If you don't have this problem let me know 2 please. Maybe its just my device! Thnx.

No my phone does this too; but not as much as yours. It also seemed to happen more when opening the keyboard. I noticed however if I don't open the keyboard quickly then it doesn't seem to do it as much. What I mean is if you push the keyboard open and it pops hard then the phone will shut down.
I think it has something to do with the battery. I have tried putting paper in the battery compartment in hopes that it will apply more pressure to the battery keeping it from sliding. This seemed to help a little but not very much. Best solution I found was to not open it so forcefully. I havn't had it turn off in a couple of months.

A friend of me has the same phone. I tried it with his phone and he doesn't have the problem. He never had it he said. So I called the HTC repair service to send it to them under garuanty and it sounded like they knew the problem. It shouldn't do that. and like you said, I tought it was the battery too but when i remove the battery case and try to move the battery the phone stays on, so I don't think thats the problem but something inside the phone. Maybe some bad contacts. Anyway, they come and pick it up thusday. Maybe I'll get a new one or they fix this one.

I have the same problem
Ocassionally I suppose as I haven't observed carefully, when I close the keyboard the phones powers off. Not sure what the problem is, haven't really read any thread on this kind of an issue. Does anybody have a solution without sending it back to the support center.

I have the same problem...it seems that there is somewhere a bad contact, I do not believe its a "loose" battery. Anyway, I will tell the repair shop as now also my touch screen does not respond anymore...
I had an Qtek 9000 for almost 2 years, never had any problems with it!
NOT very impressed with this thing...
Ciao

Eeehm, I called the repair center and they were about to come and pick it up. so i did a hard reset to delete all my stuff.... and now it doesnt power off anymore. Wich is really strange cause it looked like a hardware problem cause when i bumped the phone it also turned off.

Jewcookie - My phone also resets when I close it too forcefully or give it a good bump. After your hard reset did you re-install your prior software? If so, did the problem persist or did it disappear?

Choptank
I've been having a similar problem with my HTC branded Herald. (winmob 6)
The phone seems to behave normally until I open and close the keyboard.
A few minutes later, when I push the power button to exit sleep mode, nothing happens. I have to soft reset in order to get the phone operating again. During the time it is locked up, the phone doesn't ring and no calls show up as notifications. The fellow I spoke with today at HTC support said he hadn't heard of this happening before. He recommended a hard reset. Hoping to try a few other things first. Has anyone else with this problem had any luck resolving it?
Thanks C.T.

Still trapped in Sleep Mode!
Just a follow up to my previous post, it now seems that the phone locks in sleep mode after I have accessed files on the memory card. Two days ago I moved all Today plugin programs to device memory (except Pocket Weather, too large!) in order to see if that was the problem. Phone worked fine for two days, no lock-ups. Yesterday the only thing I did differently was access an Excel document from the micro SD card. I then put the pnone in sleep mode. About 10 minutes later when I needed to make a call, it wouldn't come out of sleep mode without a soft reset. Also I had scanned and re-formatted the memorycard, no apparent problems.
Anybody else dealing with a similar problem?

2 Jewcookie - met welk reperatiecentrum heb jij contact opgenomen dat ze hem komen ophalen? want mij zeiden ze dat ik hem moest opsturen, maar dat kost me teveel tijd.
grzz Clint

i had the same problem one time with it turning off when i closed the keyboard. it happened when i was playing with the battery. I just took the battery out and re-seated it securely and it fixed it.
Do you have a factory battery or an aftermarket one? if it is an aftermarket one then it might not fit as perfect as the regular one. I got spare thats a little bigger than stock. Might help in your case.

I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.

Keyboard issues
choptank said:
I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.
Click to expand...
Click to collapse
Choptank- did you find out if it was software or hardware issue?? Mine just started happening and mine is stock!!!

As it turns out, the cause of my lock up problem turned out to be unrelated to opening and closing the keyboard. The actual problem was a Today screen plugin. When I disabled the plugin, the problem went away. It took me quite a while to discover this as the program (Pocket Weather) is one of my favorites and I really didn't want to disable the plugin. I'm hoping that maybe a future version of the program will work better on my device.
CT

Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.

Troubles....
kdskamal said:
Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.
Click to expand...
Click to collapse
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset

taz357 said:
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset
Click to expand...
Click to collapse
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).

WM6.1
kdskamal said:
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).
Click to expand...
Click to collapse
kdskamal,
WM6.1 now is this a personal (cooked) upgrade?? im leery of WM6 because of its numerous problems when it first came out.

Seems to be the Battery
I have seven batteries for my alltel ppc6800 (titan, mogul, etc.). My phone completely loses powers when I use the orig. battery that came with the device and one other battery I bought on ebay sometimes when I slide out or slide in the keyboard letting the spring loaded feature do its job. It seems not to happen when I guide it open and close with my hand. One trick that did seem to work was taking an eraser and cleaning the leads on the battery and the phone, however it may work well for another couple of weeks but has the same problem sooner or later. Still, I never charge my phone and I am an insomniac and am always up using my phone so I need the batteries.

Questions and Answers Section for BA Forum. Post Your Questions Here.

@All,
As a celebration for my 1000th post, I decided to open a new thread based on Tweakman's idea, which seemed to work very well in the Development and Hacking Section. The idea is simple, a single thread for all Questions, Problems, and Concerns regarding Blue Angel. This includes, but it is not limited to:
[highlight]*Problems with Flashing.[/highlight]
Can't get your device in bootloader? Did it freeze during flashing and now it doesn't get past the 4 colored screen? Are you a complete noob and need some guidance as to how to flash? Etc.
[highlight]*Have questions about which Rom is best?[/highlight]
[highlight]*Want to install software but don't know if it is compatible with your BA[/highlight]
You get my point. All the questions that I have seen/answered over the past couple of months are just repetitions of posts, threads, and things that are readily available on the wiki or in other threads. However, people are either lazy, don't know what a Wiki is / where to find it, or just flat out don't know how to search (or read the forum rules for that matter). Having something general (in this case a sticky) that says "Hey, if you have a question, you can ask here" should draw enough attention and start minimizing the number of new threads and posts opened by users (both new and seasoned). This way, we will be able to keep the development threads a little cleaner and smaller... hence making the site's search function work a little better in the process.
@Seniors,
Kinda like the Q&A team, I will need your help in trying to keep the influx of questions to a certain level by answering them as we see them. None of us are logged in 24/7 (or at least some of us aren't ), but if you guys see a question, please try to answer it. I know that xplode, Chef_Tony, markanthonypr, red_hanks, sun_dream, imatrix, +Que_PPC, motisu, and others normally try to keep this under control, but if we centralize it and contain it, we will have a cleaner forum.

Reserved for future use.

Post Stickied Per Request...

Siemens SX66 BlueAngel Q&A, Help
You know very well you can count on us. Great idea mate. Also congrats on your 1,000's post. I've added a few "tags" to the thread. I hope some others do the same to. Tags help users to find what they are looking for when they use search.

hi
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok

homam_france said:
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
Click to expand...
Click to collapse
Hey homam,
Thanks for kicking things off
First of all, which OS were you having problems with? This is important because it could have been a bug in a rom that could have been fixed in a later version.
@mark,
I know I can count on you, buddy I need help from the mods as well though. I cannot redirect posts to here and/or close threads

My BA, keeps turning on from standby, by a light shock! I maen, if you press the Power button, and then you knock gently on it's back, it turns back on!!
I've set to "Lock all buttons except the power button", However, I still have this issue.
Well, I must confess that once it dropped off of my hand, and it's the result of that...
Any ideas?

by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony

If there was only a way to hack the hardware and make this work at least on Edge. I can live with everything else, but its a shame paying for a full unlimited Internet service and only getting G connection Sighhhhhhh
Ok, I had to let that frustration out !!!!!!

Chef_Tony said:
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
Click to expand...
Click to collapse
Wow! Tony! I really appreciate your complete answer. I mean it.
Yes, as you correctly assumed, I meant wake-up. It just wakes up and continues the routine WinMo operation; no soft-reset occurs.
It's less than a year that I've replaced the battery with a new one. I remember all the funny things used to happen when the old battery was dying. But non of them were similar to this one.
It can't be the Camera. Well, I'm able to use it all the time, and the "camera_detect" has been always loaded in the processes whenever I've checked it. About the looseness thing, ummm, I'm not sure. I tried to knock on it to see if it's more sensitive than other parts. I think the upper part of the device is more likely to wake it up by an easy hit (like knocking). but it's the whole upper part, not only the camera section nor the camera button.
Unfortunately, the software possibility, is unlikely to be the problem:
I've used many ROMs on my lovely BA which 3-4 times of them taken place since the wake-up problem.
The software and the usual reasons you counted, do wake it up. but shakes, too.
Finally, to be honest, I'm agree with you! This is the first Blue Angel with accelerometer. yeaaah! I did it!
I bet my friends that I can wake my BA up, without touching any buttons or screen! It's fun this way, but I comes to be annoying when I put it in my pocket or just put it on a table! and it wakes up... consider the forced battery consumption, unwanted screen taps if I don't lock the screen. God bless A_C! and... .
I know it's a hardware issue (((((

@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.

markanthonypr said:
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
Click to expand...
Click to collapse
Hey mark!
I had that same issue a while back, but with only one screw (also from the same area as yours).
@raizaM
Just to knock off Chef_Tony's theory out of the table completely, try to erase camera_detect.lnk from \Windows\startup and SR your device. If Chef was right, then your issue might be gone. However, I would follow markanthony's advice and take it apart in case Chef's idea doesn't work.

Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.

markanthonypr said:
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
Click to expand...
Click to collapse
Well, it kept me entertained when my BA would run out of juice

Thanks for your kind advices.
Actually, I tried to remove "camrea_detect" from the startup once, but any way, I gave it a shot again... no success...
Frankly, I'm a lil bit afraid to take my lovely BA apart... :-s... What if... :-(
But, I guess sooner or later I need to do so. so what the heck... lets do it.
Maybe I'll do it tonight. Guys please help me through it. I don't wanna loose my Angel!
Ton'y link provided in the previous posts, would be my start:
http://www.land-of-kain.de/ppc/mda3/disassembly/
any more advices?

raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.

all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....

loryshoe said:
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
Click to expand...
Click to collapse
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.

markanthonypr said:
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
Click to expand...
Click to collapse
egzthunder1 said:
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
Click to expand...
Click to collapse
not the setting, it got black scren, its dead screen after running wifi or application, suddenly goes dead, black screen,.

Have you tried with another battery? It sounds to me like your battery is about to die. It won't hold the heavy battery consumption of Wi-Fi and heavy CPU usage while on Games. Try with another battery. Also make sure you followed Egzthunders suggestion to change your Power Settings. If you still need help, post back and include more info about your device, such as, what version of Windows are you running and how old/new is your battery.

MMS not sent, then SD card vanishes, NOW it doesn't take my password!

Last night i took a photo then attempted to send it to a friend (MMS) - surprise surprise the phone made no effort to send it and it sat in the Outbox. I deleted the message and re-created it then attempted to re-send... again... didn't even try to send it.
So i created the message again... but this time, it couldn't find any of my photos... which I thought was odd... so i try to load Resco File Explorer - and it complains that it can't find the program (installed to SD card).
So it seems that magically I have no SD card any more (fwiw: i'm using a 16GB Sandisk one).
So, thinking the phone is just spazzing out, i reboot it.... and now it won't even f***ing recognise my password!
I'm being pretty patient with this phone as i've loved it up until recently... but if i'm honest - i'm starting to grow weary of it now!
If anyone has any thoughts on what might have caused the above - i'd appreciate it!
Thanks

Don't know what has caused it but, if you have your data backed up, I would go for a hard reset and take it from there.
Incidentally what version ROM are you running?
WB

I'm using the stock UK T-Mobile 1.43 ROM
UPDATE: I've left the battery out for an hour or so and also performed several soft resets........ and now, the "unlock" button does nothing! No confirmation of a wrong password... just........ nothing!
So ****ing pissed off!

Pooper,
You say you have done several soft resets. Have you tried the hard reset I suggested earlier (different procedure to soft reset)?
If you try that and it doesn't work then take the easy way out and return/exchange the device as faulty.
Alternatively, if you get it up and running and are not precious about the T-Mobile rom, then flash to another rom (the stock 1.48 is a good start) and take it from there.
Just in case you do have a dodgy device I would start by returning it if the hard reset does not work.
Keep us posted on how you get on.
Cheers
WB

On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?

Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
Sometimes hard resets do resolve strange issues. Soft reseting is a way of life in the winmobile world.
The dilemma people have at the moment is that because there are so many reports of issues and variable manufacturing quality in these devices and they are all under warranty, it makes sense to play safe and send the device back if all sensible and warranty friendly measures to resolve problems have failed.
Must admit I would be really cheesed off if I happened to have a faulty device on my hands, due to manufacturing errors, which the manufacturer would not accept back because I had tried solutions to resolve problems that they considered not to be warranty friendly. Definitely would not be happy after having spent £500 on a device.
Regrettably, therefore, this is why the most common recommendation at the moment is to send a device back. Not good but sensible and pragmatic.
WB

Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"

samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc,
Click to expand...
Click to collapse
Not really.... a SOFT reset is like restarting you PC (i.e. your programmes, settings, personal saves etc. are all preserved); a HARD reset is more like reformatting your computer that has an ability to self install Windows when the format is done... (i.e. you lose all personal files etc.).
A hard reset is far more taxing than a soft one. Last option for me everytime!

oliie said:
A hard reset is far more taxing than a soft one. Last option for me everytime!
Click to expand...
Click to collapse
I very rarely have to do a hard reset with my Diamond (only after upgrading the rom), although I have to do several soft resets a day due to my tinkering!
I hear you Wacky Banana - £500 device that did this and I'd be a bit miffed too!

samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
Click to expand...
Click to collapse
Hi! Indeed, I couldn't agree more with you. I have bought my HD2 two weeks ago (as well as my brother and my dad about a month ago) and none of us has a any problems whatsoever and actually this is my first post after I have bought the device.
I am reading this forum everyday and I contribute wherever I can to help people out (not so much here, so forgive me ).
I have came to the conclusion that either the branded units are of lower quality than the unbranded ones ( a bit unlikely) or the branded ones are full of software bugs by not so good operators tweaking (most likely)...
cheers

Hehe, i knew i'd wake up to howls of anger and derision re: my hard reset comment.
The actualities of the process aside, the comparison I was trying to make was that if you have a problem on your PC, sometimes logging off and back on will fix it, whilst other times a reboot is required. (Yes, I know, a reboot is usualy the first stop because it only takes a minute or so, and there's no resetting to do, but bear with me)
In many circumstances I would equate a soft reset to logging off, in that it doesn't always solve a problem. Sure, it solves many small problems, but for larger probs theres nothing like a hard reset and start over. Planned ahead, and assuming you have all the apps you regularly use in a handy spot, and your data backed up, a hard reset need only take 10-20 minutes, if that.
Suppose it serves me right for trying to mix up similies at 3am.

Your problem sending MMS's is probably to do with winmo getting the settings for T-Mobile slightly wrong.
Go to start->settings->menu->all settings->connections->connections->manage existing connections
edit the active connection and untick the box where it uses a proxy.
This is common to all winmo devices that automatically setup connections for T-Mobile.

Problems with the s3

So 6 months down the line I have reached a time where something has gone wrong with the phone.
Unfortunately I am not into rooting and In general happy with the phones capabilities.
However after the 4.1.1update its been sticking and acting weird. The keyboard can never remember the default setting I put it in, lockscreen shortcuts cannot be deleted after a while, and screen types or number cannot be deleted either. Touchwiz crashes and sometimes it fixes itself by hard resetting, sometimes it doesn't. The gmail wasn't updating yesterday either nor I was given the option to re-enable sync. The email client kept counting the emails after deletion of the read ones as -1....
God knows how many times I had to redo my contacts- calendar, settings etc... because of course no backup program is actually that good.
I have contacted samsung and they want to see the phone and decide if it can be repaired. I'm going to be left without a phone which is a tool for my work. Do you think I ought to get a loan phone or replacement?
Is there anything I can try before I send it that might work?
sent with nokia 5110

Gmail had some problems over the past couple of days.
If your deem it necessary, send it in for diagnostics, by all means. They will reflash your phone with new software and see what's what.

Thanks for that
sent with nokia 5110

after sending the phone to samsung, i am told that they updated the firmware, so the problems were eliminated.
I am waiting to pick up the phone tomorrow, so hopefully it will be back in business.
in the meantime i have also bought the front panel and back cover along with some assorted parts to make my white phone into pebble blue. Cool stuff! Dont know how to root the phone,but im good with changing the appearance of it!:laugh:

just an update on this.
i got the phone back with all they have done is upgraded to 4.1.2
the phone once i start to put my info back on gets stuck on the following areas:
1) deleting screens on touchwiz, the screen taken to the dust bin, crashes touchwiz and are not able to delete it.
2) Default keyboard turns back to samsung on every restart, even though you set a different default. This was also found to be true from samsung technical team!!!
3) Lockscreen options delete, also crushes touchwiz.
What i usually do after each hard reset is to eliminate the animations(all off) as i want the phone to go faster, i there is speculation that this may be the cause. I have now used up to .5 animation and so far its ok.
However the default keyboard is the only annoying thing now, and i cannot get rid of the samsung keyboard as i dont know how, and im reluctant to root just for that at risk of warranty!
All this has started after the 4.1.1 upgrade by the way,
and as i went and bought a second S3 today, brown one which looks fab, it did EXACTLY the same thing! so i returned it of course.
If others test it similarly and the same things happen, maybe samsung may need to log this as a bug and issue an update in the future.

1. My S3 did not crash when I deleted 5 pages of screens.
2. I love the default keyboard.
3. Never test that.

not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time

Clearing data for Touchwiz launcher can fix the launcher crashes.

Would that also clear my settings?
Also how can it be that 2 completely different phones in manufacturing times had the exact same problem?
Those who tried the above, did you take the animations to off?

skimminstones said:
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Click to expand...
Click to collapse
Unfortunately the samsung technicians are at a loss themselves. My s3 on 4.0.4 had no such issues

vasp3690 said:
Unfortunately the samsung technicians are at a loss themselves. My s3 on 4.0.4 had no such issues
Click to expand...
Click to collapse
so get them to swap the phone under warranty. They cant find/fix the problem, the problems you have arent generic to the phone so they should give you a working model

skimminstones said:
so get them to swap the phone under warranty. They cant find/fix the problem, the problems you have arent generic to the phone so they should give you a working model
Click to expand...
Click to collapse
What good will it make if they change the phone? Since a completely new phone does exactly the same. Should I be changing every phone until I get one that works? How long will that take?
I was betting that a new phone would work and hence I bought the new one which I returned immediately of course as id had the same issues. This is why it makes me think it may be a firmware bug

vasp3690 said:
What good will it make if they change the phone? Since a completely new phone does exactly the same. Should I be changing every phone until I get one that works? How long will that take?
I was betting that a new phone would work and hence I bought the new one which I returned immediately of course as id had the same issues. This is why it makes me think it may be a firmware bug
Click to expand...
Click to collapse
well as not every phone is doing the same it would probably do some good but its upto you.
as i said earlier, not every phone has this faults, yours is the only one ive ever heard of with those faults. Its certainly not a firmware bug as its never happened on mine

Have you done exactly what I have above?
Jelly bean 4.1.2 or 4.1.1, animations to off, and also use a different keyboard and after setting the default see if samsung keyboard comes back as default?
I find it very hard to believe that I went and bought a random phone that once I did the above it immediately reacted as my previous one.And at the same time a technician from samsung also verifying that the samsung keyboard always flips back to default as well!!! The default only changes if you restart the phone, not on the fly
I cannot play a game with samsung to have the phone back and forth as its a daily tool for me. Unless I get a second handset as a replacement I cannot see any point me sending phones back and forth.

vasp3690 said:
Have you done exactly what I have above?
.
Click to expand...
Click to collapse
yes...as posted above
skimminstones said:
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Click to expand...
Click to collapse
still, if you dont want to believe me and think that every single gs3 out there is faulty its upto you i guess. Personally id be getting the phone swapped but thats just me

Thanks for verifying that at least your phone works fine. I will have to see what I have to do. So far I bet samsung wont do anything and according to them they have to try and fix it 3 times before they offer a replacement for it. What a shame

SGS III no usb connection only charges
Guys,
I bought my SIII on Monday(17th)....plugged it in my laptop and it worked fine.....But for the last couple of days whenever i plug it using the usb cable it only charges and the pc doesn't even recognize it. I tried checking this through the device manager but still it does not show any device connected to the computer.
I've done a factory reset and still no hope.
Can anyone help me out here ????? this is really frustrating....

mohsinmasoom said:
Guys,
I bought my SIII on Monday(17th)....plugged it in my laptop and it worked fine.....But for the last couple of days whenever i plug it using the usb cable it only charges and the pc doesn't even recognize it. I tried checking this through the device manager but still it does not show any device connected to the computer.
I've done a factory reset and still no hope.
Can anyone help me out here ????? this is really frustrating....
Click to expand...
Click to collapse
Why do want to connect it ? If you to transfer some data you can use airdroid https://play.google.com/store/apps/details?id=com.sand.airdroid
We only have what we give

A small update on this.
Samsung has received my phone and I hope they replace the motherboard for this issue. I'm on i9305 now and I will be selling the s3 once its back from the repair.
I also bought a secondhand s3 and it didn't have any issues with these glitches. For all I know these could be issues of a dying motherboard of this sudden death issue.