For a while now I've had problems where all the hardware buttons on my 8125 do not function properly. Specifically, the IE button doesn't start the browser, the messaging button doesn't start the messaging app, the phone buttons don't start the phone app, etc...
The camera button occasionally works to start the camera program but stops working after that first press. All the other buttons, including the slideout keyboard do not work at all, with the exception of the volume button, as noted below.
Another symptom is that the volume button, if I forget it's broken and push it by accident, will cause the volume app to popup and try to adjust itself up or down repeatedly. It's obviously thinking the button is stuck.
I know this has got to be a software problems since they all failed at the same time. Does anyone have any idea what might cause this problem and how I might go about troubleshooting it?
I have done a hard reset twice to no avail. The phone was literally 30 days out of warranty when I first reported it to Cingular/AT&T and they wouldn't cover it.
Re: Hardware buttons
Bump. Anyone got any ideas? I can't be the only person that's had this happen.
I just finished flashing the ROM so I went from 1.08 to 2.25 and still no joy.
Earl
I have problem with power button. when push pwr button dont,t off pda, but when hold pwr then lights off.
Power is never shut off in PDAs, thats the way PDAs have been designed.
I have the same problem, he is not talking about a full power down. If you hit the power button quickly the phone does nothing. However if you hold the power button down for about 2-3 seconds the lcd light turns off as it should.
Because of this I have to wait 1 minute for the unit to suspend before putting it back in the holster.
Does anybody have any idea as to why this might be happening. Im not new at this so hard reset, soft reset.. new rom... new radio...turning up side down while chanting. It does not change......
It will do it right one or twice in a week.
Maybe somebody that understands the signal that the unit receives upon pressing the power button might be able to shed some light on this.... Again the button does seem to operate just not suspend when pressed normally (1 second or less)
I have done some more research and this seems to be a common problem for some with BAs but nobody has found out why. There must be some kind of common hardware fault.. Does the power button send only one signal or is it a multi signal device.
afbcamaro said:
I have the same problem, he is not talking about a full power down. If you hit the power button quickly the phone does nothing. However if you hold the power button down for about 2-3 seconds the lcd light turns off as it should.
Because of this I have to wait 1 minute for the unit to suspend before putting it back in the holster.
Does anybody have any idea as to why this might be happening. Im not new at this so hard reset, soft reset.. new rom... new radio...turning up side down while chanting. It does not change......
It will do it right one or twice in a week.
Maybe somebody that understands the signal that the unit receives upon pressing the power button might be able to shed some light on this.... Again the button does seem to operate just not suspend when pressed normally (1 second or less)
I have done some more research and this seems to be a common problem for some with BAs but nobody has found out why. There must be some kind of common hardware fault.. Does the power button send only one signal or is it a multi signal device.
Click to expand...
Click to collapse
Do you have a problem with turning on? First, we need to know whether it is hardware issue or not...
What you can do in the mean time with the turning off problem is by installing a poweroff app like shutdownme, psshutxp, etc etc...
Absolutely no problem with turning on from standby... Right now i just lock the phone before placing it back in the holster.
To make it clearer if you HOLD the power button down the backlight will turn off only. It will still show the display image and keys will still function (it dims)
Well, I had the same issue with the latest WM5 ROM. I thought I was too stupid to press the button, then I thought the button was broke, then I thought, I'll have to live with it.
Now that I have flashed to WM6, no problems at all! Never even came to my mind that this problem once existed. So I guess that some ROMs just have this particular bug?
Stefan
I have tried all the roms as well as 2003 and have the same issue in all of them. And im not alone.
Power off Problem
I'm in same condition.
Had the same problem when using WM2003 second Ed.
Now I've installed WM6 but nothing changed:
I cannot power-off/suspend but can turn off backlight if press and hold power button.
When in standby the button works fine to turn on the device.
Also, sometimes volume turns up continously with "noisy" beep ...
Anybody solved this problems?
Thanks,
Ruben
(WM 6 - 5.60.00 build 18125.0.4.2
radio 1.12.00 )
Power button has two modes:
1. Click mode: Click it once for a short duration. This turns off backlight and can be resumed by pressing it again or by pressing OK button
2. Press and Hold mode: Press and hold for few seconds and release. This mode will dim the backlight and no other button will bring it back. This is some kind of deep sleep in battery mode. To resume the original setting, press and hold Power button again for few more seconds.
(p.s.: I am not sure if this behavior is true for all the BA models)
April 1,
I know these modes...
It seems that "mode 1" doesn't work at all...
I would activate "Button Lock" (settings-->button--> Lock(tab)--> "lock all buttons except power button") to turn-off backlight and "lock all buttons except power button" but I cannnot...
You solved this problem?
I have had this issue of not being able to power off. One way I always got out of it was by clearing the registry hive. Unfortunately this brings the PDA back to the basic ROM. At this point the power button worked without any issues. Upon reloading the software the problem may come back. I believe the issue is related to some programs. I can't recall which program it was that seemed to cause the issue. One other thing I think that also worked was just entering the registry and getting back out and doing a hard reset.
I had the same problem with my 6600. the message button also didn't work. Believe it or not, to fix it. I banged the lower half (4-way area) on my desk a few times. Not hard enough to break the screen. But prolly hard enough to free what was prolly a sticky key. And now everything is working.
i am too
the same ...
when i press the power quickly , nothing happen
when i press the power for 2 sec. the backlight turns off
i tried every thing .... including formatting my BA
any one solve it ???
I have this same problem, my power button does`t work. i tried installing different roms but without any chance to fix it. maybe its an mechanic issue. i will change pwr button, i hope this work.
Look at one of my previous posts. I fixed it, twice, and other users have used the same metod to fix it. I think the problem is "hung bit" hardware related because you can also send it in for service, and they will change a chip, but i never had to.
Hi,
my P3600 has a problem - pressing call and hang-up button as well as ok, menu and 2 function buttons on the top keybad do not work.
However, center and direction buttons do work.
This happened before, then worked again, now happening again.
Any ideas anyone? a HW problem or a ROM / hardspl problem? (tried different roms same thing happens)
thanks for your help.
Needs a bump
Just bumping the thread cause I have the exact same problem on my phone. I had it in my camera bag on a hiking-trip this weekend and I think either it was pressed against something or the moist got it. The center buttons still work, but I dont think its on the same connector inside.
I had an energy rom on my hd 2 until the weekend,
The phone was off so when I powerd it up the screen went straight to volume up, (like the up volume button was stuck.)
I tried doing a hard reset but couldnt get it to work, like the buttons werent working, so I reflashed with a stock rom.
Now the volume buttons , phone button and back button dont work anymore.
Even tried to put phone into bootloader mode but no joy there either.
Anyone one think this is hardware, or is it software.
Thanks for any help.
Hi,
I have a similar problem describe here. My problem seems to be a software issue cause my volume buttons work perfect on software but they don't work during startup.
This is my very first post, so I hope you can forgive me for any mistakes.
I buyed an secondhand ZUK Z1 from eBay. Everything was fine and dandy.
But after a week I encountered a problem. Firstly the Volume Down button did not respond properly then it utterly stopped working.
I buyed spare parts (side key) from the official ZUK-Store.
These are the contacts to connect with the "motherboard"(?)
I opened the the Z1 and even replaced the side key contacts myself.
After putting everything back together and powering on, the Volume Down Button still didn't work.
Volume Up button and Power-Button works perfectly but Volume Down does not...
I can press the Button normaly and hear the *click* noise.
I guess it's either a manufacturing error or some Software detecting error. Or something burned up inside. Well I don't know.
I can't access to recovery without the Volume Key. So yeah... i'm pretty frustated.
I'm typing this to find others with the same problem and would appreciate it when somebody knows more.
The device is not rooted
ROM: CyanogenOS 12.1-YOG4PAS60J
Phone struck
I too have the same volume down key problem. Because of that the phone enters boot menu and it becomes very difficult to come out of it till the phone shows some mercy on us. Once by chance if it works then the phone works absolutely normal. But it is a potential problem.