Database Users

G4 Wizard - No Signal

I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!

similar problem
im almost having the same problem, mine goes from full bars to zero and back again while the cpu stays at 100% with no signal, yet somehow i can still get edge and connect to the net?

Have you tried flashing to a later radio version, like 2.71? It may solve your problems

ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?

pyrorob said:
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
Click to expand...
Click to collapse
update: well ive been using the amp rom and for some reason the radios been working perfectly. so maybe thats somethin to try

davidcrowe88 said:
I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
Click to expand...
Click to collapse
phone is blacklisted. imei banned

imei blacklisted?
Hi,
I am having the same problem as the first poster of this thread.
My phone is a T-Mobile Vario
SPL 2.021.0001
IPL 2.021.0001
Radio 02.19.11
Protocol version 4.1.13.09
Rom version 2.21.2.6 WWE
Rom Date 3/9/06
Basically, I have what appears to be full signal strength. I make a phone call and it says "dialing" then immediately says "Call Ended" with a 00.00 time for the call.
If the imei is blacklisted is there any way I can get it un-listed?
Or is there some other fix I can use to get it working?
Regards,
John

What is a Blacklistet IMEI? Is it a stolen Device?

G4 with no phone ability
Hi,
Still have the problem posted in my earlier post.
I have tried to contact T-Mobile here in the UK using the "contact us" page, rang the numbers - nothing!!! Their phone system does not work.
They have a phone number listed where you supposedly can register your phone as lost or stolen so they can blacklist it, but the phone number does not work! If you are on T-Mobile you supposedly can phone them using 150 but that doesn't work either! So I can't phone them to ask if my imei number is on their list and if so how I go about getting it removed.
(I bought the phone off e-bay last week, and guess what? The seller hasn't responded to my e-mails asking if he ever made any phone calls using this phone!)
So at present I have a semi BRICK, the PDA part works perfectly well, just the problem with the phone bit.
If anybody has any ideas about what I could / should do next regarding the phone, I would like to hear them!
Regards,
John

Have you tried flashing to a new ROM? Its unlikely that it will work, but perhaps it will solve your problem.

Al data service accounts vanished.

An hour before I was ready to do my first ROM flash on my Vodafone locked device I get my first crash for weeks.
For me, when the device is idle for a while, or if the unlock screen is on, it sometimes freezes or becomes unresponsive. I have no issues in taking the back off, and removing the battery to reset the phone. I've become used to it, and although a perfect phone is what we all desire, it's not the end of the world.
But this morning, I couldn't connect to any data connections, my email accounts vanished, MSN and Facebook accounts were removed, and Opera wouldn't work. Soft reset later, and enterring all usernames and passwords again and the problems gone, but had not had this happen before. I'm still on 1.43, as I've tried to show some patience and wait for a ROM to be confirmed as ironing out the stability issues and SMS stuck in outbox problem, because I don't have the free time to continually start from scratch and rebuild.
The official SMS hotfix appears to have worked for me, touch wood, however I'll never really know if I've received them all.
But this morning I'm reading on here the SMS problem is still there in ROM 1.66.
Any common sense opinions on whether I should continue the flash via HSPL or show some more patience and see what more testing exposes?

i had this yesterday on voda and its still not working, what did you do to get yours going again ??

If in doubt, give it a clout!
Just kidding, but the same level of expertise applies... Just took the battery out, put it back in, turned it on, hey presto.
When I entered my user details in again, it seemed to have recoved the old one's leaving me with mutliple accounts as opposed to none. I deleted the new ones.
When you say you need to get yours going, are you talking about setting up the accounts again or the phone itself?
Theye say ignorance is bliss, so as we're both on Vodafone, I'm gonna make the definately incorrect assumption that it's part of Voda's testing for official new ROM

new my account app

anyone know why when i start the new My Account app it stays on the screen that says "the my account application will be downloaded shortly"????
nothing happens.. no download... just stuck on that screen.
running the new tmobile 2.13 rom

Same here..after a couple tries it worked though.

I've had this problem for a week and it starting to really annoy me. I've flashed the .13 Rom when it leaked and again when it was "officially" released (it's the same). Nothing works, I've left it on for 10 mins, clicked it probably 4 dozen times over the week, had wifi on, then off, nothing works. Same for wife's HD2 which I upgraded to .13. Makes me wonder if it has something to do with my network area or my account??

hmmm
i can tell you that it is definitely not the phone or rom. i stuck my brothers sim inside my hd2 (he has a touch pro2) and it worked. i stuck my sim back in and magically it doesn't work again. i tried his sim again and it worked but again nothing going on with mine. so i'm guessing it has something to do with my account or sim card.

I had a working app untill I did a hard reset on advice of tmobile support. Now, it seems it will be downloading soon! So I called Tmobile... "this is a known issue.... what's your IMEI?" Lots of help guys!

Data not working on my wife's phone

My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks

CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.

Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.

CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.

CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?

CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.

I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.

I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.

Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?

I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.

I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.

[Q] Verizon Setup Wizard?

So yesterday I installed Cyanogenmod incorrectly and was freaking out. I was able to somehow get into ODIN mode and and flash a stock OS. But now it's bringing me to the Verizon Setup Wizard... It goes all the way to the activating screen, craps out and ask's me to either use wi-fi or shut off my phone. The phone was obviously already activated months ago. So after rebooting I click on the wi-fi only button and it brings me to E-Mail setup. After I clicked skip it kept bringing me back to E-Mail setup. I tried clicking and holding and nothing worked. Thing is, I think my old data is still on the phone because not only did it automagically connect to my home network, it displayed all of my other saved networks. So idk what to do at this point and I'm hoping someone can help. I don't know if some may have seen my other cry's for help with different issues these past 3 days but thanks to all of you again if you happen to be reading.

i
TheCottonKid said:
So yesterday I installed Cyanogenmod incorrectly and was freaking out. I was able to somehow get into ODIN mode and and flash a stock OS. But now it's bringing me to the Verizon Setup Wizard... It goes all the way to the activating screen, craps out and ask's me to either use wi-fi or shut off my phone. The phone was obviously already activated months ago. So after rebooting I click on the wi-fi only button and it brings me to E-Mail setup. After I clicked skip it kept bringing me back to E-Mail setup. I tried clicking and holding and nothing worked. Thing is, I think my old data is still on the phone because not only did it automagically connect to my home network, it displayed all of my other saved networks. So idk what to do at this point and I'm hoping someone can help. I don't know if some may have seen my other cry's for help with different issues these past 3 days but thanks to all of you again if you happen to be reading.
Click to expand...
Click to collapse
if there s old data and u get problem
so go to recovery mod and wipe all data
then reinstall another compatible rom and run
(i said another rom cause this may have bug, so go to sammobile and search for compatible rom)
:good: