problems with 3G - Touch HD General

Dear Friends
I do have a problem with accessing 3G, I bought recently a HTC TOUCH HD, and I live in Brazil, but I can't operate in 3G, I do not know why.
I had a HTC TOUCH CRUISE, and I could access 3G, but I had a problem in auricular issue. And living in BRAZIL, I do not have a service center that I can repair my phone.
So I bought a new one.
I hope somebody to help me.

What provider do you use?
The HTC Touch Cruise supports 850, 1900, 2100 3G bands.
The HTC Touch HD supports 900, 2100 3G bands.
See here:
http://pdadb.net/index.php?m=pdacomparer&id1=801&id2=1469

Related

Touch HD 3g in US with AT&T possible?

Is 3G possible with At&T? or only 2g?
Not currently but the new Touch HD announced by Telstra and HTC yesterday could provide US users with a 3G option. It should have 850mhz frequency which should be compatible with some of AT&T's 3G network but not all. You would have to see if your area uses AT&T's 850 or 1900 frequency for 3G. The current touch hd won't work for 3G in the US.
As mentioned NO 3G only EDGE with the current HD. Here's the main thread discussion on the new Telstra HD: http://forum.xda-developers.com/showthread.php?t=471562

HTC HD T8285 works in 3G / WCDMA 1900mhz

Hello everyone, im about to purchase a brand new HTC HD T8285 from Telstra, Australian carrier.
Im just worried about the 3G compability in my country (1900mhz), because they say it works with AT&T, but they operate under 850mhz and 2100mhz i thing... so i need to make myself sure if this model allows WCDMA under 1900mhz witch is the 3G band of my carrier in Chile.
Thanks in advance for any usefull information,
By the way i found this link that says at specs it does run under 1900mhz... but im not sure...
http://www.negrielectronics.com/touch-pocket-t8285-unlocked-p-2387.html
at&t uses the 850 mhz and 1900mhz bands for 3G access. the Telstra version only supports 850mhz and 2100mhz bands. as far as i know, the Telstra HD and UK HD do not support the 1900mhz 3G band. by the way, the specs on that link are WRONG! it only works on at&t's 850 3G band.
cortez.i said:
at&t uses the 850 mhz and 1900mhz bands for 3G access. the Telstra version only supports 850mhz and 2100mhz bands. as far as i know, the Telstra HD and UK HD do not support the 1900mhz 3G band. by the way, the specs on that link are WRONG! it only works on at&t's 850 3G band.
Click to expand...
Click to collapse
just got ths answer from Telstra. i have seen someplaces that HTC misstyped this information in the user manual... i thing i must live without it...
Dear Rodrigo, Thank you for your email dated 26/4/09 regarding the HTC Touch HD model. We are happy to assist you. According to our records, it shows that the HTC Touch HD model has a network frequency band of 1900MHz. For further assistance regarding the HTC Touch HD model, please refer via http://www.htc.com/or you may call Customer Service Hotline at 125 111, Monday to Friday between 8:00AM to 7:00PM for clarification regarding this matter. Please do not hesitate to contact us via www.telstra.com if you require further information or assistance. Thank you for choosing Telstra. Yours sincerely,RuskyD315272Telstra Representative
rocho said:
just got ths answer from Telstra. i have seen someplaces that HTC misstyped this information in the user manual... i thing i must live without it...
Dear Rodrigo, Thank you for your email dated 26/4/09 regarding the HTC Touch HD model. We are happy to assist you. According to our records, it shows that the HTC Touch HD model has a network frequency band of 1900MHz. For further assistance regarding the HTC Touch HD model, please refer via http://www.htc.com/or you may call Customer Service Hotline at 125 111, Monday to Friday between 8:00AM to 7:00PM for clarification regarding this matter. Please do not hesitate to contact us via www.telstra.com if you require further information or assistance. Thank you for choosing Telstra. Yours sincerely,RuskyD315272Telstra Representative
Click to expand...
Click to collapse
not sure what this email is confirming. the Telstra HD does include the 1900mhz EDGE band, which is slower than 3G. as you say in your post..if you bought the Telstra HD, you will have to live without 3G. life will not be too bad because you will at least have EDGE access. you should be happy tho... the HD is a good WM phone...
I just got my T8285
I get 3G and the H bar all the time in Brooklyn and Queens and Long Island I love it . When I had the T8282 there was nothing no 3G at all next time I will wait for the right bandwiith
rickytr23 said:
I get 3G and the H bar all the time in Brooklyn and Queens and Long Island I love it . When I had the T8282 there was nothing no 3G at all next time I will wait for the right bandwiith
Click to expand...
Click to collapse
Which radio are you using? Stock? Or did you flash a new one? My HD is enroute and I am downloading everything I need so that my switchover from my Kaiser will be painless

3G Networks hardware LOCKING to each carrier by HTC

Among those of you with a deap knowledge of the inner working of HTC phone for 3G networks.
Is HTC doing something to phones for each carrier to lock the phone to a specific carriers 3G network and no other.
I'm asking because I was talking with a freind of mine who was given a HD2 as a part of a promotion for use on AT&T 3G network (850/2100). He uses T-Mobile and tried to get it to work with his T-Mobile SIM with no success. He also told me he had a conversation with someone from HTC that told him that he would no beable to get his HD2 to work on T-Mobile because the hardware will not work with T-Mobiles 3G network (1700/2100).
If this is the case does anyone know if it changable, is it a Firmware issue that can be changed or is it like hard wired physically?
Then the question is if we are buying these phone, some through contracts others outright, do we want to told whos service we have to use!!
Lets have some good discussion...
there are billions of threads on this.
3g is radio/hardware dependent. he'll unfortunately be stuck on EDGE.
He will have no issues using the phone with T-mobile usa. He will not get 3G because of the bands. He will just have edge. But calls, mms, text, email, and internet will all function properly.
Clarify this please
I bought my HTC HD2 in USA (unlocked) and here in Peru, where I live, I cannot get it to work with 3G. If I lived in USA, is there a way to know with what carrier I would get 3G ?
alejo1575 said:
I bought my HTC HD2 in USA (unlocked) and here in Peru, where I live, I cannot get it to work with 3G. If I lived in USA, is there a way to know with what carrier I would get 3G ?
Click to expand...
Click to collapse
So you are on Claro in Peru?
For 3G you need a phone with 3G 1900 support. If it is the T-Mobile version, that would have 3G on 1700/2100 bands which would be no good. If you got an AT&T handset (850/1900) it would work for 3G for you.
You need to understand what 3G support your version of the phone has. For example mine (Telstra Australia) is 850/2100 - which would not be able to pick up 3G in your network - however it works excellent with Telstra (850) in Australia and currently working well with StarHub (2100) in Singapore.
Your phone is quad band - but that is GSM quadband not 3G - it is 3G dual band and that is what is important for your connection.
***
Edit:
See http://en.wikipedia.org/wiki/List_of_UMTS_networks for list of 3G networks...
Yeah ...bad news
tallmantim said:
So you are on Claro in Peru?
For 3G you need a phone with 3G 1900 support. If it is the T-Mobile version, that would have 3G on 1700/2100 bands which would be no good. If you got an AT&T handset (850/1900) it would work for 3G for you.
You need to understand what 3G support your version of the phone has. For example mine (Telstra Australia) is 850/2100 - which would not be able to pick up 3G in your network - however it works excellent with Telstra (850) in Australia and currently working well with StarHub (2100) in Singapore.
Your phone is quad band - but that is GSM quadband not 3G - it is 3G dual band and that is what is important for your connection.
***
Edit:
See http://en.wikipedia.org/wiki/List_of_UMTS_networks for list of 3G networks...
Click to expand...
Click to collapse
Hi tallmantim ....
Thanks for your response. Yeah, today I did my homework and found that my HD2 has UMTS (HSDPA) 900 - 2100 bands, a fact that is not good because Claro and Movistar in Peru operated the 850 - 1900 bands for 3G.
Question: is there a HD2 version with 850 - 1900 band ????
alejo1575 said:
Hi tallmantim ....
Thanks for your response. Yeah, today I did my homework and found that my HD2 has UMTS (HSDPA) 900 - 2100 bands, a fact that is not good because Claro and Movistar in Peru operated the 850 - 1900 bands for 3G.
Question: is there a HD2 version with 850 - 1900 band ????
Click to expand...
Click to collapse
No, but the Telstra HD2 will pick up the 850MHz signals where they exist. There is no HD2 with the 1900MHz UMTS band at the moment
lude219 said:
there are billions of threads on this.
3g is radio/hardware dependent. he'll unfortunately be stuck on EDGE.
Click to expand...
Click to collapse
Would you mind pointing me in the direction of those BILLIONS of threads.
I've done searchs on hardware dependents, radio/hardware dependents, 3G radio.
There are so many way that is topic could be listed.
I'm finding nothing but my thread now just as before.
theisdept said:
a freind of mine who was given a HD2 as a part of a promotion for use on AT&T 3G network
[...]
Then the question is if we are buying these phone, some through contracts others outright, do we want to told whos service we have to use!!
Click to expand...
Click to collapse
Erm, so AT&T gives a phone, for promotion of their service, and at the same time they should allow you to use another network? You've got too much hope there...
alejo1575 said:
Hi tallmantim ....
Thanks for your response. Yeah, today I did my homework and found that my HD2 has UMTS (HSDPA) 900 - 2100 bands, a fact that is not good because Claro and Movistar in Peru operated the 850 - 1900 bands for 3G.
Question: is there a HD2 version with 850 - 1900 band ????
Click to expand...
Click to collapse
yea my friend my phone is , and i am here with t mobile suffering from same problem like u , i bought that phone which is compatible with Asia , not here in usa
is there way to exchange??
mine is
Network HSPA/WCDMA:
900/2100 MHz
Up to 2 Mbps upload and 7.2 Mbps download speeds
Quad-band GSM/GPRS/EDGE:
850/900/1800/1900 MHz
(Band frequency, HSPA availability, and data speed are
operator dependen)
egypro said:
is there way to exchange??
Click to expand...
Click to collapse
exchange your phone for cash
exchange that cash for a phone that supports the correct bands.

T-MOBILE HTD HD2 Canada Compatibility

I just recently bought a tmobile htc hd2 from ebay and plan on using it on vorgin mobile (which i believe uses bell's network).
As i understand, bell uses a HSPA+ (850 Mhz) connection, which this phone is not compatible. But i have been doing some searching and i found the phone specs on gsmarena whcih state that the american version has HSDPA 850.
I was wondering if there was any possibility that the phone will work on Virgin Mobile 3G or any way I can get it to work (unless it is just a hardware limitation)
Thanks in advance
The US T-Mo HD2 is hardware limited to different frequencies;
GSM: 850/900/1800/1900 MHz
WCDMA/HSPA: 1700 MHz (AWS) / 2100 MHz
So it should get edge no problem but 3g.....
Now the Telstra version which has the 850 band would work in theory.
So it will at least work with virgin? Because if 3 g doesn't work I could wait till later in 2010 when wind mobile expands to my area and I believe wind should work correct?
So it will at least work with virgin? Because if 3 g doesn't work I could wait till later in 2010 when wind mobile expands to my area and I believe wind should work correct?
Check pdaplaza.ca
I got an HD2 from them last week. I'm on Rogers, and 3G/HSDPA work perfectly. I'm not sure about Bell.
I believe mine is an unlocked Telstra version. The T-Mobile version doesn't do 3G on 850 as far as I understand.
how much did it end up costing with shipping and all?
Hi!
I just got a HD2 here in the US. I am just visiting and my old phone, the HTC Touch HD died 2 days ago, so I bought the HD2 here.
Can you please assure me that it will work in Germany?
I think it will, because in Germany we use 900 / 1900 as GSM Frequency, as far as I know.
Can you please help? Thanks.

[Q] Mini Rogers 3g Question

I was hoping someone could answer a simple questions. I am looking at purchasing the HD mini.
I live in canada on the rogers network and I need a phone that does 3g the specs say
HTC HD Mini T5555 Windows Smartphone
Networks:
- GSM: 850/900/1800/1900 MHz (Worldwide)
- HSPA/WCDMA: 900/2100 MHz (Europe/Asia)
Rogers 3g I believe is 850/1900
I just want to make sure I am not stuck on edge and not able to get 3g.
Any help would be appreciated.
Mine works fine on the Orange network here (3G Orange displayed when I enable 3G). It is also fine on the Three network.
Thank you but I am looking to see if it works with the Rogers Network in Canada.
Only way you will get 3g if Telstra releases it
Sent from my X10a
mine works fine too

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