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Hi all,
I am trying to figure out why my pop3 accounts (i have 2) always seem to disappear after a day or so of me opening them. One account gets all of the email and the other gets headers only. but when i try to open up the two accounts or even go into outlook express, they are never there.
I can't find any setting that says keep all email that I don't delete. Can anyone advise please? It's probably a simple answer but I can't figure it out yet :\
TTT please advise!
You need to be more specific. Which email service are you using on your device? If it is Gmail then you need to let the device auto detect the settings and leave the default usename to "recent:username". Otherwise the messages will go away after a day or 2.
sorry i didnt think the email service would matter. it seemed like more of a settings on the phone issue. its roadrunner, time warner - pop.nycap.rr.com
i receive them fine and that's no problem. but they just go away after a day or two even if i haven't synced. why wont they fill up my inbox like microsoft outlook does on my pc??
Well you may need to check your email account settings on roadrunners website. For example when you log into a gmail account on the web there is a link for Pop/forwarding settings. In there you can set "Status: POP is enabled for all mail that has arrived since 8/2/04". Once this is set then all mail will stay on the device after 8/2/04. Assuming roadrunner has a setting like this then you will want to make sure it is setup properly via the roadrunner website. However if email is staying in outlook on your home pc and not on your device then this might not be your problem.
If I were you I would first delete the account on your device and set it up again making sure you allow the device to detect settings automatically.
Well, I only use a exchange server but in activesync dont you specify how many days of emails you want to store? Default is 3 days, so emails automatically are removed from the phone after 3 days.
surrept, thanks i will check that out - i never let it do auto detect cause the few times i did it wouldn't pick anything up. and i assume my roadrunner is set to keep them since my PCs outlook has them all the way back until i set up my account? weird. also, in the messenger tab, i see
"OUTLOOK EXPRESS"
"EMAIL1"
"EMAIL2"
email 1 and 2 being the two roadrunner accounts that i receive to my phone..should they be set up right inside outlook? maybe that's part of the problem?
fredde, i dont often activesync because my PC no longer recognizes my handheld, i need to sync via my laptop but i do it rarely since i dont use it all the time. like once a week maybe i sync. but the emails disappear more frequently than that. i will sync up and see if i can see that option.
thanks for the tips guys
No outlook on the device is reserved for the outlook accounts on your PC. That mailbox will fill up as you sync it up with activesync. But only when you do that. You want the 2 email accounts below that you said you have. Those if setup properly should connect to the pop servers the same as outlook would on a pc. Like the poster said above make sure in advanced account settings that you have it set to keep all mail on device.
well i've made some headway - i learned that the emails disappear from my handheld as soon as I mark them as read (open them) on my PC...so now where would the setting be to have them stay on my handheld until deleted from there?? its like the hard copy never gets created on the phone they just stay on the server??
I changed it to keep all, however the weird thing is that the two accounts I have on my phone are the same two set up in my Outlook on my PC - so one would think it would work with either the phone settings or the activesync to keep them in the phone!? so confusing.
what i really want is the two email accounts on my phone (same as PC) to get new mail, and if i don't delete it, in a day or so have them go into the outlook on my phone so that they will be stored the same way Outlook on your PC stores email. By date, so that you can search them quickly etc. I dont know why it wouldn't do that.
not sure how this is happining or if its my mistake. but this has happenened to my more than once. the phone simply decides to deletes all emails prior to a spesific date without any confirmation. thank god that there it a copy of them in the deleted folder on exchange server
anybody else suffering from this?
Normal
This is normal, outlook is designed so it only keeps emails from a certain number of days into the past, according to the email settings.
Enter you email settings and tell it to keep the emails from the maximum allowable time, I can't remember how long but the increments were something like Today, last 3 days .... etc.
it deletes all mails that are no longer on the server, nothing to do about it, except as a workaround maybe moving important mails from inbox to antother folder
correct me if im wrong here
but i am under the impression that the number of days in the activesync options is only for the initial sync with your exchange acount
I have the same problem. Once in a while my Gmail Inbox is empty. Glad it is saved in 'All Mail' but the behaviour is very irritating
Are you connecting to your mailbox, i.e. gmail-server or just syncing with your Outlook?
When using POP3 to connect to the gmail-server, it will download all mail to your phone, and thus delete the messages on the server.
Try to connect via IMAP4 and go to the settings of your gmail-account on your phone. There you can change the number of days to something like all messages- just for your gmail-account.
The phone handles "imported" mail from outlook like a "real" email-account on the net. Thus, you can set the number of days independently for each account.
i use exchange outlook
why cant widows mobile be like blackberry it keeps all the email(compressed text on the phone) even when you remove the email to the local pst file it still stays on the device
I doenst matter if it imap or pop3, you can setup pop3 to leave a copy of the mail on the server btw.
But as soon as the mail is no longer on the mailserver (for example after downloading without keeping a copy on the server with your desktop pc) windows mobile will delete the mail from its inbox to next time you check for new mails.
Can anyone help me out. I seem to be getting my messages around 7 to 10 minutes from the time it hits my desktop. I have set the settings to As items arrive on both peak and off peak and set that MON through to Sun.
Secondly as soon as I send an email from the phone it sends a copy to my inbox and cant seem to turn that off.
In Google Mail, I have Imap enabled but POP3 turned off.
Thanks for the help guys.
Just trying to prop this to top to see if anyone has a tip or two :-(
Got the same problem. Found a solution? Anyone else?
For the copy to inbox issue, check that you choose "Reply" and not "Reply all"
I've come to the conclusion that ActiveSync to Google services is not worth the hassle.
Four main reasons mobile GMail is a "fail" for me:
1/ Receiving ActiveSync messages is no-where NEAR real-time.
Example, I sent my GMail account a message 45mins ago. I can see it in my GMail inbox, but even though my activesync status shows as "connected" it's yet to appear on my phone.
Edit: OK, I just qualified my testing - msgs sent to GMail are near-instant. Messages sent to my pop3 account, which gmail checks, take considerable time to come through.
2/ Syncing existing Calendar appointments SPAMS all meeting attendees!
Example, I synced my phone calendar to gmail via ActiveSync, and gmail decided that it should send out a NEW meeting invitation to all recipients of every past & future appointment I'd ever *accepted*.
Old appointments like the 2009 Company Christmas Party were re-sent to everyone in the company from my GMail account!
I was not a popular boy.
3/ Sync'd Contact photos are very poor quality. Try it!
The online photo is extremely bad quality compared to the original in your phone. This becomes even more of an issue if you wipe your phone and re-download them from google. You've now just lost your original HQ photo.
4/ With Gmail set as an activesync connection, you're unable to change your reply-to address. You're forced to send as your gmail.com account.
With regular POP/SMTP, you can "send-as" any address you want. Gmail is not my primary email address, and I don't want people replying to it.
So for me, I've reverted to POP/SMTP for emails (send/receive every 10mins), and the MS My Phone service for backing up contacts, calendar, etc.
Phrak said:
1/ Receiving ActiveSync messages is no-where NEAR real-time.
Click to expand...
Click to collapse
In all fairness, Gmail had some pretty serious outages the last couple of days. If the email has been even slower lately, that's probably why.
That said, I found the Gmail Activesync solution pretty unreliable as well.
http://forum.xda-developers.com/showthread.php?t=626461&highlight=telstra+email+sync&page=2
Dont know whether anything in this will help?? I'm not using Gmail .. sorry
I don't have a problem using Google Sync. It's pretty instantaneous (almost on par with Blackberry). Just make sure you've set Activesync to receive items as soon as they arrive on both peak and off peak times (or set whatever interval you're comfortable with).
Yes. My only gripe is with the crap contact photos that are resynced back to the phone. GRRR!!
Works fine for me most of the time, but apparently for the past 15h or so it keeps failing, wanting me to resync everything every 20mins saying the Exchange server had a problem and not giving me all elememts that should be there.
hmm.. got no problem in the last 24h..
someone response in the pict of me and my wifey, we both got the notification almost the same time.. (my wife's using Blackberry)
While trying to find a solution to my unrelated mail problem I came across this .... http://forum.xda-developers.com/showthread.php?t=584167
i don't think ActiveSync is as reliable (at least for gmail) on Windows Mobile as it is for iPhone. I have both set up to push all day and without fail the iPhone gets my mail first. sometimes it can take up to ten minutes for mail to arrive on my HD2. I even don't always get it when I push send/receive. This problem has continued for weeks, regardless of whether I use a stock or custom ROM
Another annoyance I'm having lately is that even though my phone is set to retrieve ALL mail I'm only getting mail from as far back as february. this is also happening on my iPhone and had been an issue for weeks now. Anyone know what might be the cause???
Maybe your mail from before Feb is not in yout "Inbox" anymore, but archived (visible in "All mail")?
Hello
I have the same problem. The service is quite slow. My friend has Iphone and is arrives in 5 seconds.
I also hate the low res contact pics that get sync'd, have not been able to figure out why yet.
thats weird, i just set up push gmail today, and i receive emails at the EXACT same time as my desktop google talk... that is, around 2-3 seconds after emailing myself from another account
I was just setting up the google sync on my phone but I was unable to "check mark" the calendar and contacts, is that because I didnt set this up on the computer? I keep seeing people say active sync so I guess I have to do this on the computer?
Sorry for bringing an old thread up, just playing with my HD2 and thought I would use the search box and see if anyone had some answers..
Thanks
Kyle
Phrak said:
2/ Syncing existing Calendar appointments SPAMS all meeting attendees!
Example, I synced my phone calendar to gmail via ActiveSync, and gmail decided that it should send out a NEW meeting invitation to all recipients of every past & future appointment I'd ever *accepted*.
Old appointments like the 2009 Company Christmas Party were re-sent to everyone in the company from my GMail account!
I was not a popular boy.
Click to expand...
Click to collapse
How do you retract the invites emails from gmail??
oh dear, you too?
AFAIK, you can't recall or retract messages sent from GMail.
Fortunately I am an Exchange Admin for my company, and used the ExMerge tool to sweep everyone's mailboxes & calendars to *move* to PST any messages received during that finite time window starting with "Invitation: " (I think it was).
Unfortunately ExMerge can't sweep based on the sender.
Hi
I'm struggling to figure out the email set up on the HD2 and hope someone might be able to shed some light.
I have set up 2 email accounts "1 at mydomain dotcom"and "2 at mydomain dotcom" and they seem to be working fine. I used Start > Email > Setup E-mail and filled out all the boxes with the same settings as I use in Outlook on my PC (incoming / outgoing mail server etc)
When I send and receive mail it gets stored in a separate folder for each account.
But ...
There is also the "default" Outlook account which seems to be the one that syncs with outlook on my desktop. I cannot seem to set anything up in this account for sending and receiving email. It only seems to have two screens - one for sync options and one for Advanced E-mail Options. The latter has a box for "my email address" but no settings anywhere.
Am I missing the point somewhere ?
What I would like to do is set it up so that my PC and my HD2 are pretty much the same. I'd like to sync the two and have the HD2 able to send and receive mail from the either account and, store these in the Outlook folders
Any help or advice would be great
Stephen
You need to change it using Windows Mobile Device Center as it's set there to sync emails. I made the same mistake recently...
Wow - fast reply ! Thanks
OK so you're saying I can set up all my HD2 mail accounts within MDC ? I didn't notice that so will take a look
Thanks
Still struggling
OK, thanks, I found Mobile Device Settings in MDC
Change content sync settings
Sync wirelessly with Exchange Server
Manage a Partnership
Connection settings
Get device certificates
End a partnership
But none of these seem to lead me to a place where I can set up Outlook mail on the phone (othere than sync settings)
I don't have Exchange Server - just Outlook on my PC
I'm trying to set up my mail accounts in Outlook on the HD2 so that whether I send and receive mail from my phone or my PC both accounts are available inside the Outlook account rather than in separate accounts
Hope that makes sense ?
Thanks
Stephen
When I first setup my phone using WMDC it asked what I want to sync with my phone (contacts, notes, email, calendar, etc.). If you select emails it'll sync your Outlook emails to your phone but not the settings. If you want to get rid of the Outlook on your phone you have to change what you sync with it.
Just in case there is some confusion caused by wording of the question:
If you use WMDC, you can ONLY sync with the Outlook email on the PC BUT you can only update email when you connect to WMDC.
If you want to receive and send emails when mobile, you set up email accounts within the HD2 email programme. Hit the email tab, menu, add account.
Then set up like you would an account in outlook
Seems it may not do what I want
Thanks for your help guys - appreciated.
It sounds like this HD2 won't do what I need then.
Sync between my "local pc outlook" and the "phone outlook" is no good on its own.
If I have email accounts set up on the phone which are not part of the sync I won't have a record of my mails on my pc
I tried sending and receiving within "phone outlook account" and that only works when connected to the pc which does seem strange
If there's anything else I can try or if anyone has a workaround to handle all my mail from both accounts and sync them between the pc and phone I'd love to hear
Thanks
Stephen
Hey all,
I'm hoping someone out there will be able to answer this one relatively quickly. I'm running the Elegancia ROM and use the email application which is cooked into that rom - I believe it is the standard for most HD2 roms.
I have access to two of my email accounts through the program: Hotmail and Yahoo! I set up my Yahoo account quite ordinarily, by going through Add New Account and then banging in my login details. Sweet. Using this setup method, I was able to select the Send/Receive Every Five Minutes option before finishing the setup wizard. All is gravy there. The emails come like clockwork.
To get the Hotmail account to work, however, I had to install Windows LIVE for Windows Mobile. While I did this, and am able to access my Hotmail emails using this email program, the emails do not come automatically - I am forced to manually open the program and push "Send/Receive" before any come down the pipeline. For the life of me, I can't find any way to just turn on some kind of Send/Receive automation like with the Yahoo account. The "normal" way of doing this (Menu - Account Settings - and then select the email account you want to fiddle with) is a no go: the Hotmail and Outlook accounts are both greyed out, and thus not available for modification in this way.
If anyone knows how to switch this particular function I need on, please weigh in. Thanks in advance.
-D.
got a solution for you, mate.
Go to Start>E-mail>pick your email account>click menu>Tools>options>Tap on account to change setting> then change it there
really appreciate your suggestion. i think i found the windows live sync options using your guidance. no new emails yet, but i should know if it worked soon. thanks a mill for weighing in.was a seriously annoying issue.
how to send receive immediately, as you receive a mail