Database Users

not again

Ok, I just moved from San Diego back to Mobile, AL and just before I left, my gprs web stopped working. I could still go to tzones but no internet or modem use.
Now, as soon as I moved to AL it all worked again (yay) but....
just yesterday it all came crashing down again; same problem
I can "connect" to the gprs/edge and it will access tzones but when i try to load a PIE page or go to google maps, weatherbar, etc, it will not connect. IE will give the error
"page cannot be displayed or downloaded because the connection was lost. Check the conection and then try again."
the wireless modem part also no longer works. pc says "connected" but I get no data rx
did tmo fry our free internet finally? if so, how did it follow me? lol
PLEASE HELP ME ON THIS ONE
just let me know if all my efforts will be and are fruitless
ive already hard reset my phone of course to no avail.... anyone?

tsumi83 said:
Ok, I just moved from San Diego back to Mobile, AL and just before I left, my gprs web stopped working. I could still go to tzones but no internet or modem use.
Now, as soon as I moved to AL it all worked again (yay) but....
just yesterday it all came crashing down again; same problem
I can "connect" to the gprs/edge and it will access tzones but when i try to load a PIE page or go to google maps, weatherbar, etc, it will not connect. IE will give the error
"page cannot be displayed or downloaded because the connection was lost. Check the conection and then try again."
the wireless modem part also no longer works. pc says "connected" but I get no data rx
did tmo fry our free internet finally? if so, how did it follow me? lol
PLEASE HELP ME ON THIS ONE
just let me know if all my efforts will be and are fruitless
ive already hard reset my phone of course to no avail.... anyone?
Click to expand...
Click to collapse
Mine used to play up on O2 this way - same message as you are getting, until I discovered a better port number. I also have found that maybe every 5 months something goes wrong and it will say "connecting" forever. This can only be sorted by deleting the network card and re-entering the settings. You would think, since they are identical to the last set I put in, that it still would not work - not so, just putting them all back in sorts it.
Another problem I faced initially was that the internet published settings for O2 were not correct on 90% of sites. I had to contact a fellow O2 user to get him to go through his settings which were different from the published ones.
Of course this may have absolutely nothing to do with your problem.
Mike

UK Web 'n' Walk connection problems

Hiya,
I've got strange issue with T-Mobile (BTW bargain) internet service and my M700. 30% of times I'm trying to browse www site the explorer does nothing. It says 'Opening' and nothing happens. GPRS connection is being established instantly, clock is ticking, no data transfer tho.
I found a solution - I have to disconnect GPRS, go into settings>connections>connections>advanced>select network>edit and re-type password... Or, I can go into settings>connections>GPRS settings and change from PAP to CHAP authentication or the other way round (doesn't seem to matter as far as I change it)...
Than I can retry to connect and it usually works. I don't have to say that it is time consuming and annoying, do I?
Of course T-Mobile says it is a handset problem, HTC blames T-Mobile.
Anyone with the same problem? Cheers for any advise.

eMail Problem... but not with WLAN

Hi everyone!
I'm the proud owner of a HTC Kaiser for about 2 weeks know which works just fine, at least if there wouldn't be this extremely annoying eMail problem :-(
I configured my eMail account and when I'm downloading my eMails with WLAN everything works fine, which proves that username/password/... must be correct.
Today I was "on the road" and tried to fetch my mails via grps/hsdpa/whatever was available and it just won't work. I suddently get a "Synchronisierungsfehler" (I'm running a german ROM, in english it should be something like "synchronisation error") and a bubble tells me to check my proxy etc settings, but it seems that the phone doesn't even try to connect :-(
I deleted and recreated my eMail account a couple of times, trying all the different network connections but it just won't work.
If I run IE, it automatically connects over 3G and I'm able to browse the web. While connected and surfing through the www I'm still unable to download my mails with the same error message, although I'm definitely connected to the internet. As soons as I disconnet 3G and enable WLAN, I'm able to send and receive eMails (while surfing still works of course).
Any ideas what I'm doing wrong? Slowly but surely I'm going insane ;-)
Thanks,
Simpson

What's your mobile carrier? Maybe the provider is blocking the necessary port(s) which are used by POP3/SMTP/IMAP.
So in first instance you could try a different APN if there is one...

Thanks for the reply!
I'm on 3 (Austria) and the strange thing to me is that it aborts so quickly. When downloading my Mails via WLAN it says Connection, Logging in, ... but over GPRS, which should take longer i guess, within the very first second (REALLY withing the very first second), there is "Connection", "Synchronisationerror", so I'm wondering if the connection could be dropped that fast by my provider or if the phone isn't even trying :-(
Thanks again,
Simpson

I guess it could be the port thing I mentioned above.
When you're connected via wifi (i.e. at home) there is usually no specific port blocked. So you're able to receive emails without any issues. If you're connected via GPRS/EDGE/3G/... the provider is able to block an incoming traffic on specific ports. The whole procedure works like that (simplyfied): your mobile establishes a connection via GPRS (which seems to work since you can browse the internet via GPRS). Afterwards it tries to connect on port 110 (which is for POP3) to your inbox. I think there's the point where your provider comes into play. If this port is blocked there's no way for your mobile to reach the mail account.
edit:
Do you have the option to try fetching your mails with a different SIM card from a different provider? If so you should try that.
And yes... the connection can be dropped that fast.

Basti756 said:
I guess it could be the port thing I mentioned above.
When you're connected via wifi (i.e. at home) there is usually no specific port blocked. So you're able to receive emails without any issues. If you're connected via GPRS/EDGE/3G/... the provider is able to block an incoming traffic on specific ports. The whole procedure works like that (simplyfied): your mobile establishes a connection via GPRS (which seems to work since you can browse the internet via GPRS). Afterwards it tries to connect on port 110 (which is for POP3) to your inbox. I think there's the point where your provider comes into play. If this port is blocked there's no way for your mobile to reach the mail account.
edit:
Do you have the option to try fetching your mails with a different SIM card from a different provider? If so you should try that.
And yes... the connection can be dropped that fast.
Click to expand...
Click to collapse
I called 3 yesterday and they swore that the ports are NOT blocked. It must be possible to fetch mails from any provider.
Another funny thing is that if I configure my email account and try to automatically fetch the settings, the Kaiser connects via the same modem as if I would start IE and is able to fetch the settings!!! After finishing the configuration and trying to send/receive my mails, I get the same message again: Synchronisationsfehler bzw Überprüfen Sie Ihre DFÜ und Proxy Einstellungen.
Thanks to this great forum I unlocked my Kaiser with this cute All-in-one solution unlocker (donation will follow ;-) and tomorrow I'll try it with a different SIM card
Thanks again!
Greets,
Simpson

Well... if 3 doesn't block any ports... this whole thing doesn't get much easier
I suggest to take a look at your email provider settings (pop3 server, smtp server, login credentials). Maybe you have to use different settings when connecting via GPRS/3G.
I had a similar issue a couple of days ago with a Kaiser ( ), T-Mobile and T-Online. To keep things short... the login credentials have to be different when fetching mails via GPRS from T-Online.
So you should take a look at these settings. Especially at the server settings, since your device gives a connection error.

Well, I started messing aroung with this stuff on thusday. Today is sunday and.... It finally works!!!!!
Do you know what I did?
Well, after 4 days of fooling around I thought maybe I should try to reboot my Kaiser (Ein Reboot tut immer gut!) and after rebooting, without changing any account settings: Start -> Messaging -> Send/Receive -> AUTOMATICALLY dialing Planet3Modem -> You've got 2 new messages!
I'm so happy that it finally works, I don't even care why I didn't try a reboot earlier ;-)
Yippeee!!!!!! ))))
Thanks again for the help!
Greets,
Simpson

I'd never guessed that it would be that simple
Anyways... herzlichen Glückwunsch

Windows Live Services insist in using GPRS although WLAN is active

Hi,
i have a problem with the Live Services on my Xperia (Vodafone branding, Germany). Even if WLAN is active and I have no problems in going online with Opera or IE, Live Services (Messenger, Live Search etc.) still want to connect over GPRS.
I tried to set up a default internet profile, only using WLAN for every program in the network manager but Live Services don't care. They automatically activate data connection if it is set to off.
I read about a workaround for this issue in this forum (but for different devices), which said to cancel the GPRS connection as it tries to connect, while WLAN is active; but this workaround doesn't work. In this case I get an error message that the connection did not success.
The interesting issue is that most of the XPeria users obviously have the opposite problem, that they cannot open up a connection via GPRS for Live Services...
Has anybody a suggestion, about getting Live Services online via WLAN?
Thanks for any help..
tufi.
ROM-Version: 1.02.162.6
ROM-Date: 09/17/08
Radio: 1.06.25.29
Protocoll: 52.43.25.24U
Ext. : 1.0.45046.11179

.. i just figured out that, also windows update function wants to use GPRS, eventhough I'm connected to my wireless LAN..

I have the same ******* thing. Here how I work around it
1) terminate Messaging
2) close Data connection (gprs/edge)
3) start wifi
4) Start -> Programs -> Windows Live (shortcut)
5) Synchronize from Windows Live Panel

thanx for the rapid answer. I'll give it a try. But I'm pretty sure this will not work in my case; I think, I do follow these steps in general. Data connections are always off, and Messaging is only active if I really write an SMS.
The steps 3-5 are also the usual way when I try to connect with Live Messenger.
Nevertheless I will take care of them and try..

double postet the message

x-X-x said:
I have the same ******* thing. Here how I work around it
1) terminate Messaging
2) close Data connection (gprs/edge)
3) start wifi
4) Start -> Programs -> Windows Live (shortcut)
5) Synchronize from Windows Live Panel
Click to expand...
Click to collapse
hi,
I just tried the workaround. But as I clicked synchronize from Windows Live Panel, this also turned GPRS on and tried to connect. Cancelling the GPRS connection led to an error message, which told me, I should make it sure, that data connection tarif is supported by my provider..

I keep getting this message despite turning on wifi, gprs... what should I do?
Windows Live was unable to establish an Internet Connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider.

the vodafone support hotline says, Messenger can only run in 3G mode. So the problem is officially a vodafone branding problem.
Does anybody know any chance to get rid of the built in programs without flashing the rom?

I got the same problem. And I used another ROM. Messenger can be available via WIFI.

@benny
which rom version did you use? did you flash it yourself?

http://forum.xda-developers.com/showthread.php?t=454305&highlight=vodafone+messenger
incase anyone hadnt found that.
works for me! (UK, Xperia & Vodafone branded)
good luck.

use the no data cab

Orange 3G - stopping GPRS ?

Hi
Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)
Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)
Be grateful for any help

As I said to the person who asked the same question a few days ago *sigh*, google nodata

petez1 said:
Hi
Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)
Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)
Be grateful for any help
Click to expand...
Click to collapse
You need to check how your phone is connecting.
AFAIK the orange ROM uses the unique manager not the normal HTC connection manager.
This means you dont really have a WiFi connection. Orange unique is their VOIP(??) implementation.
If you have a livebox and orange as your ISP your phone will automatically switch to using your WiFi connection for phone calls saving you money, the downside is you cant use wifi for anything else.
The only way to sort it is buy flashing a different ROM.
Orange Unique ----http://www.business.orange.co.uk/services/broadband/unique-for-business/

Hi
Thanks for the info. Been trying to sort out with Orange and same answer - disable GPRS and the WiFi stops as well !!! (One of the Orange guys even admitted that it was because they don't make money on voice now, only data). The 'nodata' fix doesn't work as it also stops the WiFi. Any thoughts on which ROM I might flash?
Thanks for your help

I'm actually an Orange employee, working for Handset Faults, and looking to solve this for a customer.
There is a rom update available from HTC, which apparently fixes this, however the customer I'm trying to resolve this for, has tried updating and his serial number shows as no available ROM.
I don't think the No-data resolution will work, so hoping if theres any other solutions you guys could suggest?
I know on my current HS, which is a Hermes, I've the communication manager, which i believe isn't available on the Touch 3G, unless debranded.
Really, I'm just trying to get more advice, so would appreciate anyone's tried and tested work-around, as i've to call said customer back tomorrow, with hopefully a resolution, but if not, then he'll have to wait till a ROM update becomes available from HTC/Orange for branded handsets.

I found a solution to this problem last night that works for me on my Touch 3G with Orange.
Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.
I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.
Bob

bobmac892 said:
I found a solution to this problem last night that works for me on my Touch 3G with Orange.
Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.
I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.
Bob
Click to expand...
Click to collapse
Bob
Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)
Thanks

Thanks Bob,
Will copy this and put it on my phone somehow!
Thank you very much for the advice!

Greeee
Did you manage to make it work?

petez1 said:
Greeee
Did you manage to make it work?
Click to expand...
Click to collapse
Unfortunately, the customer cancelled their upgrade and got another handset before trying this.
Shame really!
Thanks for the help though!

petez1 said:
Bob
Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)
Thanks
Click to expand...
Click to collapse
Bob/Greee
Still haven't been able to work out the second part of the fix - can you help?
Thanks

I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.
I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.
Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?
Just another question my customer asked today.
Thank you,

Greeee said:
I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.
I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.
Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?
Just another question my customer asked today.
Thank you,
Click to expand...
Click to collapse
The GPS will use the satelitte to get a signal (just like proper SatNavs), but if there's an A-GPS feature, it will use a tiny bit of GPRS to speed up the process.
It'll then use the GPRS (if enabled) to download maps for the local area if it there isn't a map already installed on the handset.
That's why it's always a good idea to disable GPRS when roaming, at £8/mb- it's a pricey thing to use.
However, you can normaly download maps using WiFi before you leave (if you know where you'll be going), which will save time and money on using the network for data.
I get asked that question alot too (I work for them too, in NT1- First Impressions)

It will use the GPRS for the GPS locator if you leave A-GPS selected. Fortunately you can disable A-GPS to stop this happening.
Interestingly, I can't find any real difference in the speed of 'finding' satalites between standard GPS and A-GPS.

Thanks for the advice guys.
So any ideas how to fully block GPRS traffic outgoing, unless wanted? So its WIFI only when my customer is at home?

No further movement on this one...
Anyone got any ideas, how to utilise the WIFI facility switching the Unique Phone part off, and blocking GPRS traffic?
Thank you,

NoData works on fone.......BUT
Hi I got my touch 3g couple days ago its on orange contract brilliant fone apart from cannot connect to wifi as you all know it still connects thru gprs so I downloaded Nodata installed on fone disabled gprs with it. So good so far switched on wifi thru unique manager then checked that data connection was still off and it was BRILLIANT I shouted.
My wifi was connected to my hub and data connection was off woo hoo
Started web browser and lo an behold Get the message "cannot connect with current connection settings"
As far as I am led to believe at the present time there is no way round this problem apart from installing a clean version of windows but if I am mistaken please tell me how to get around this problem.
Cheers Biggles
HTC touch Dual An a HTC touch 3G

I have the Touch 3g with Orange - but thanks to the guys on this forum I got rid of the Orange branding/mess by using a 'stock' rom and I am not now using Orange Unique. Then I did the following........but not sure if it works with the Orange Unique stuff.
As far I as I can see there is no explict way of turning GPRS off - if it is set up then it will connect to it when a program requests data. I have unlimited internet on my home network but I need to turn GPRS off when roaming abroad so I don't get charged silly amounts.
I found that the only way I can guarantee to stop the phone using GPRS is to change the name of the Access Point Name - then it cannot connect to the service. On my phone (a Touch 3g) it is under Settings, Connections, Connections, Manage Existing Connections - then edit the connection details. On mine it is Orange Internet - so edit this and get to the Access Point Name - which is orangeinternet in my case - i just take away a few letters at the end and save the settings.
At this point GPRS will not work because the Access Point Name is not correct and you will get a message from any program trying to access the internet if wifi is not enabled. To get it to work again just edit the Access Point Name back to what it was. In my case I do not have to switch the phone off/on - I can just change the Access Point Name at anytime and it works or dosn't as I require.
Hope this helps.

doublegandt said:
On my phone (a Touch 3g) it is under Settings, Connections, Connections, Manage Existing Connections - then edit the connection details. On mine it is Orange Internet - so edit this and get to the Access Point Name - which is orangeinternet in my case - i just take away a few letters at the end and save the settings.
Click to expand...
Click to collapse
Hi,
With Orange Unique there isn't any "Manage Existing Connections" that I can find - just addding new modem or VPN? Am I in the right place?
Thanks

for the benefit of people who may be subscribed to this thread, I think I have found a fix for the orange rom using data connection instead of wifi, read on here:-
http://forum.xda-developers.com/showpost.php?p=4517074&postcount=12
post back to that thread if it works for you!