Touch HD Activesync Timezone bug? - Touch HD General

Hi,
I've just bought a new Touch HD. Yesterday I synced with my work PC and all went well. I then took it hone and created a partnership there too. The idea is that all 3 should keep the same data. After a lengthy wait the sync completed (I haven't checked how successfully), however I've noticed an debilitating issue. When I connect to activesync (including work) the time on the THD is set 1 hour forward. We are not in a DST zone (Brisbane +10:00) and I can't find any settings to allow me to manually turn it on or off if I wanted to. The problem is that when my calendar items are synced they are also 'converted' to the new times which are 1 hour forward. Very frustrating and annoying.
Any thoughts?
Thanks,
Jason

Same happens to me (GMT+1) but without a pattern: only now and then. And obviously, the calendar is screwed up: bithdays (that are whole day appointments) are spread across two days. Tried disabling the auto DST, but no joy: now and then it still happens

The problem seems to be in the firmware itself. Hacking the registry only works until the next power-off/soft reset.
Need somebody to cook the switch out of the ROM.

I'm in your same boat buddy. Set your timezone as Vladivostok. It's the same time as Brisbane and it seems to have no bugs with its lack of DST.

In Active Sync try disabling the "Sync Time when connected" option.
<ShamelessSelfPlug>
Does my TimeSyncTZ App Help? (Link in Sig)
</ShamelessSelfPlug>
Have you tried some of the steps in this Link: http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/daylight-savings-update.mspx
Thanks
Dave

Thanks for the tips, Dave: cool app, TimeSyncTZ. Only thing i notice, it cannot send time query via ActiveSync connection, only wifi or phone. Or i miss something?
About the bug, i'm not the best one to test, since as said it happens only every now and then. We'll see

bbonzz said:
Thanks for the tips, Dave: cool app, TimeSyncTZ. Only thing i notice, it cannot send time query via ActiveSync connection, only wifi or phone. Or i miss something?
About the bug, i'm not the best one to test, since as said it happens only every now and then. We'll see
Click to expand...
Click to collapse
I'll try and look into the AS bug for you. I'm having connection issues with another guy and that is my main focus at the moment.
Dave

Thanks Dave; anyway not a big problem: when i want to sync time, i can simply use wifi (with "about the bug" i meant the appointments shift one, not the TimeSync AS problem)

bbonzz said:
Thanks Dave; anyway not a big problem: when i want to sync time, i can simply use wifi (with "about the bug" i meant the appointments shift one, not the TimeSync AS problem)
Click to expand...
Click to collapse
Thats Ok, so long as you know I meant I'm looking at the bug with my connection code, not with the Windows Time Zone problem
Dave

I have the same issue - but changing the timezone to Vladivodstok (GMT+10) does correct the time on the phone, and the appointments (-1 hour) as well. When you update the timezone, the time and appointments are instantly corrected, so this must mean there is a 'bug' in the timezone definition for Brisbane (GMT+10). I have emailed HTC about this.
Thanks fredskis!
Cheers,
Walter

this bug happens with every timezone. Im afraid htc can not help. This is a problem between AS and MSoutlook when you sync with more that 1PC SINCE YEARS !!! If this happens on your Pc I give you a good advice: dont waste time to try the solutions offered by MS (delete pim in Outlook, ect.) . You will have no permanent succsess. So sync apointments only with 1 Pc and you can trust that the displayed apointments are correct and not messed up.

Same Problem !
Just purchased HTC Touch HD - Same problem encountered. arrrr ! I'm in Brisbane too. I have downloaded TZedit.exe from Microsoft. I intend editing the Vladivostic zone on the P.C. and try that. I'm convinced the problem is with the HTC time zone handleing, though, not the P.C. This HD is replacing a Jas Jam (Also HTC) and it didn't exhibit the problem. The problem can be identified by the going to "Visiting City" in the Clock tab. If you set Home as "Brisbane" and visiting as "Sydney" and then change the time in Brisbane, you'll notice the Sydney time (dim) EXACTLY tracks the Brisbane time. This should not happen. There should be a tracking difference of one hour. The Jas Jam worked perfectly in this way. I'm not holding my breath on HTC to involve themselves with this. What we need is a TZedit program for a PDA, or at least for a HTC Touch HD.

Same Problem but slightly different
Hi - I don't know what else to do - have spent hours of searching and reading support forums etc and cannot find any answers to this one.
My *NEW* HTC Touch HD (Telstra 8285 Model) has an even bigger problem..
I am only able to set the Home time zone as "Sydney"
I can change this to whatever city I like - even Brisbane - however after each "Soft" reboot it reverts back to "Sydney"
Is this an issue with HTC or with Telstra or with Windows OS.
Have tried all three and each blame each others software/hardware for the fault.
Anyone out there that can help me move from "Sydney" back to my hometown of "Brisbane" - it is there to view so I can only asume it should work.
Thank you in advance.

Time zone changing
I live in Belgium Time zone set to Paris, Madrid GMT + 1.
Every so often for no reason that I can detect the time zone changes to Windhoek, I've tried multiple active sync's with 2 machines, soft-resets but can't make it happen, but then suddenly without doing anything special the timezone will change. Does anybody have any ideas about this?

Related

8525 Time changing when connected to Computer

This does not always happen when I connect my 8525 but it seems to jump 15 and a half hours into the future. this is really a pain in the butt and seems to have only statrted happening since I landed in Canada in an Eastern time zone. ( normally reside in Texas cst time )
Has any experienced this? I have SBP plus loaded running weather and time right now. Only other program is World Mate Pro. Nothing else on the device.
Hi,
I'm in Aus and have an imate JasJam and some of us over here were having the same troubles.
What we found was the time was being updated automatically over the phone network to be in sync with the providers time, but it also looks at the time zone. In Victoria, Aus, I kept having a problem with my clock being an hour out, and it ended up being that the network was sending the wrong time zone information.
To fix this, we opened up the phone dialer and selcted menu, options.If you scroll to the right you'll see the tab time zones, and uncheck the "Automatic change time zone and clock"
Then change your timezone back to what you want and set the time to what it needs to be, soft reset and hopefully everything will be ok.
Brad
I did what you said and reset my time back to my home city in cst. Since I am still in an est time zone when I turned the phone back on it automatically went to the est time zone to the correct time and did not jump to 15 hours into the future. I am ok with this since the phone has never moved to the correct time zone based on the network before which I like. As long as it does not do the crazy 15 hour jump I am ok. I will hook it up to sync a few times today and see what happens.
did you try to untick the synchronize time of device with pc or something in the options under tools tab of microsoft active sync?
Time Sync Issue Here - Help
I'm having a similar problem. Sometimes when connected to sync computer the timezone changes from EST to AST, but I have no settings on either device to cause this.
Help!!! Time Out of Sync
I have an HTC branded version of the TyTn. Every time I plug it in and try to sync the time goes 1 hour back and my future appointments move. I tried looking for the "time zones" tab previously reffered to and apparently my phone doesnt have such a tab. Any sugestions?

Spontaneous Time Zone Changes

I can't seem to reason why the device spontaneously changes from my time zone (EST) to the Atlantic Time Zone. All settings have been checked on both the computer the 8525 is synced with and the device itself. Any suggestions?
clarksdv2 said:
I can't seem to reason why the device spontaneously changes from my time zone (EST) to the Atlantic Time Zone. All settings have been checked on both the computer the 8525 is synced with and the device itself. Any suggestions?
Click to expand...
Click to collapse
Have you seen these?
http://forum.xda-developers.com/showthread.php?t=284882&highlight=time+zone
http://forum.xda-developers.com/showthread.php?t=282856&highlight=time+zone
Mike
Thanks though I did check previous threads
The advice was good however I don't have an option in my clock settings to disable the automatic time update. This AST from EST change also occurs when I reset the device. Do I have another recourse to force the device to remain in current settings?
clarksdv2 said:
The advice was good however I don't have an option in my clock settings to disable the automatic time update. This AST from EST change also occurs when I reset the device. Do I have another recourse to force the device to remain in current settings?
Click to expand...
Click to collapse
This is more of a bump than anything else but I'll ask the following question (not because I know an answer but someone else might):
When you say time changes spontaneously I presume you mean - not only when on Active Sync i.e. that the time is coming from your network??
Mike
Clarification
Clarification two events cause the time zone shift from EST to AST:
1. Consistently with activesync, but not 100% of the time. The time zone will shift only sliding to AST, so 7am EST becomes 8am AST.
2. On soft reset the time value remains the same and time zone shifts, so 7am EST becomes 7am AST.
I don't think this is a provider time update issue rather a software issue.
Moving it to the head of line
Thanks for any help.
I can one up your problem with my 8525. At least daily, my phone spontaneously changes forward 3 hours. But the time zone remains at EST. I don't have to use activesync or anything, it will just change when it feels like it. Occasionally, it backs up 1 hour but it always does one or the other. This has been happening since I got it in Nov 2006. Of course cingular offers no help at all but to say it's a daylight savings time problem. Incidentally my smartphone before this (audiovox smt5600) did the same thing, and occassionally changed the current date to my sister's birthday 2 years before current year---and NO, I didn't forget her birthday! Any ideas at all???

Clock slow sometimes

Has anyone had problems with the clock, it sometimes seems to be lagging behind. Any solutions?
Regards
- SKBG
I have... and no solutions as yet except for soft reset.
The lag ranges between 20-30mins...
However, I've noted that the "problem" sometimes happens after I sync with my Mac. But since it happens only "sometimes", its a real pain to troubleshoot.
Yes, I have the problem too. But after a while, the time will automatically sync-up again. It is just pretty annoying.. Some times I got shocked when I look at the time.. haha..
Yep 20-30 min.
There's couple of noted reasons in other posts
- one, could be the ActiveSync
- again this could be due to system clock sync or outlook-exchange sync
- two, could be the Quick-GPS download, not sure of this though
So far only one solution seems to fix it to some extent, i.e. checking the automatically sync time with network in the Phone-settings, have to wait and see. Anyway, it atleast confirms the problem is with the s/w not the h/w
Thanks for the responses
Hi
Started noticing the same problem, sometimes it can be upto 30 minutes behind. Is this a TouchFlo bug displaying the time?
I do have the setting to sync with the phone network set and still doing it.
HTC need to get this fixed
Regards
Phil
I get this myself too, i think its something to do with outlook, becuase usually when i recieve new mail the clock is corrected
are there any apps for WM6.1 that sync your time to the atomic clock servers?
actually dont worry about it, i was reading some other threads on the clock problem and have downloaded gTimeSync, i'll see how it works out
I got that the other day. My watch said 6:01am, my Topaz said 5:45am....But when I looked at 7:30am, they were both the same. In that time, I had not connected it to anything, but I had turned the phone function on at 7am.

Phone keeps changing time zones

Hi all, my TMOUS HD2 randomly changes time zones from EST to PST at least 2-3 times a week on its own when I have "my location" picked as a time. Anyone else have this problem? I flashed to the new T-mo ROM about 3 months ago...Tj
My device and a friend's device is having the same issue. This is irrelevant to the ROM as I am running a Artemis after the 3.14 and my friend is on 1.48
mine just recently started doing that..keeps putting me in the GMT -5 (Indiana) time zone instead of the -4 (Atlantic) I've had to change it like 3 times in one day. Never had a problem with this b4. Wonder if it has anything to do with the ThrottleLauncher WP7 theme i installed on it the other night..because that time setting seems to be changing to.
my uk hd2 keeps doing this over the last week or so, randomly jumping ahead timezones. it's persisted accross multiple energy roms and a stock rom.
weird
TrekkerJmm said:
Hi all, my TMOUS HD2 randomly changes time zones from EST to PST at least 2-3 times a week on its own when I have "my location" picked as a time. Anyone else have this problem? I flashed to the new T-mo ROM about 3 months ago...Tj
Click to expand...
Click to collapse
my HD2 was doing this but only when i would go home to visit in Richmond TX. When i would update weather manually it would switch to eastern time zone. I think this is because the phone thinks I am in Richmond VA so it switches to Eastern time. I havent found a viable fix for this but its not really an issue.
IS there a chance you are using your phone in a city or town that has a common name in another state? this might be the reason. While riding my motorcycle a while back i stopped in London Arkansas and my phone thought I was in London UK.
fusion06 said:
mine just recently started doing that..keeps putting me in the GMT -5 (Indiana) time zone instead of the -4 (Atlantic) I've had to change it like 3 times in one day. Never had a problem with this b4. Wonder if it has anything to do with the ThrottleLauncher WP7 theme i installed on it the other night..because that time setting seems to be changing to.
Click to expand...
Click to collapse
same Indiana time zone default issue. I HAVE THE LATEST 3.14 original ROM with c00kie's home tab.
Same here with the original ROM installed. I live in GMT+1 timezone and it sets my time one hour ahead at least 5x a day. Pretty annoying.
Hmmm... wondering if this issue has no fix, or if its not wide spread enough... It DEF has something to do with CUSTOM roms, because both me and my wifes HD2 worked like champs for a month straight out of the box, with location services and the whole nine with out ANY problems, I flashed ChuckyROM and here it is... No matter how many times i change the timezone, no matter how many soft resets, no matter how many ROMS flashed, the time keeps jumping... sometimes one hour, sometimes 2, it onlys corrects when i DISABLE all time syncs and locations... WHICH SUCKS and shouldn't be the fix... ANY HELP would be appreciated , THANKS IN ADVANCE
Hi folks!
Pls. check & use this!
http://forum.xda-developers.com/showpost.php?p=9378641&postcount=1
It should fix all time zone issuse... Just give me a feedback!
Regards,
MrT69
That happened to me a long time ago. And I remember I fixed it either by checking/unchecking something on the Windows Mobile Device Center (or ActiveSync), something in the sort of NOT synchronizing Outlook items (no problem with me because I never use that anyway; I use MyPhone instead).
think i have a fix
disable the option in settings - menu - all settings - personal - phone - gsm/umys services - time synch
you can leave the option in settings - data services - internet time sync enabled.
not sure why its changed, i have stock everything....
chris
I know the problem
Hello,
I know this problem.
And I think I know the reason for this "acting out".
It started for my HD2 at the day of the
DAYLIGHT SAVINGS TIME change.
I believe the makers of that phone forgot to install
a daylight savings option.
It would be great, if someone could make a clock that will do that,
or that will verify the time with a different time service,
taking into account daylight savings time (winter/summertime).
Tom
kingcoyle said:
It DEF has something to do with CUSTOM roms
Click to expand...
Click to collapse
Nope. Its a problem for org ROMs also. It probably has somting to do with the Internet-provider or the providers of weather-app etc.
In my case the "my lokation" in the weather-app is showing wrong place. This error appeared at the same time as the clock-problem.

Clock adds 1 hour after soft reset

After the recent time change, my clock is ****ed up. Every time I restart the phone, it adds 1 hour. So, if it's 13:00 and I restart the phone 4 times, it says 17:00. It only happens when the phone service is activated. Ideas?
I have similar problem. The phone adds an hour or two randomly, and resets it self to correct time randomly.
Using the latest offical ROM from HTC.
The timestamps on SMS will also get the incorrect time if the time is wrong.
Is it possible to turn off any automatic time adjustments?
/J
Soulwar said:
...is it possible to turn off any automatic time adjustments?
/J
Click to expand...
Click to collapse
Yes, check this out. I did it and now the time is right, so I guess is something wrong with my service provider
I don't find the menus described in the linked page.
I have the same problem.
Any solutions?
Thnx
UB
Well they're slightly different because of the HTC Sense and the Windows version, but in the Mini the steps are:
Settings/Menu/All Settings\Personal\Phone\GSM/UMTS Services and then scroll down and you'll see "Time Synchronization". Tap there and then "Get Settings".
awesome, thank you. i started to freak out
No prob, but I consider this a temporal solution, since I'm interested in having automatic time when I travel
I can report my clock worked fine after your tip.
Thanks
/Jonas
Same Issue HD2
I have the same issue on a HD2 (with Dutty Fam v5 ROM). I'm in the CET timezone (Amsterdam) with DST (occurred last weekend).
It even occurs when I turned off the Network Identity and Time Zone(NITZ). After a soft-reset an hour is added just after Sense is loaded completely.
I can get the right time back by:
1. changing the timezone
2. go back to a city in my own timezone
3. go back to my location
I turned of Sense and resstarted the phone again. Now it doesn't add an hour, so I think it has to be something in HTC Sense location service.
I switch back on the Network Identity and Time Zone(NITZ), and it directly an hour is added.
Now I'm confused.... So my provider (Vodafone NL) is also an Issue.
Time
Thanks it's working now.
webpatrick said:
I have the same issue on a HD2 (with Dutty Fam v5 ROM). I'm in the CET timezone (Amsterdam) with DST (occurred last weekend).
It even occurs when I turned off the Network Identity and Time Zone(NITZ). After a soft-reset an hour is added just after Sense is loaded completely.
I can get the right time back by:
1. changing the timezone
2. go back to a city in my own timezone
3. go back to my location
I turned of Sense and resstarted the phone again. Now it doesn't add an hour, so I think it has to be something in HTC Sense location service.
I switch back on the Network Identity and Time Zone(NITZ), and it directly an hour is added.
Now I'm confused.... So my provider (Vodafone NL) is also an Issue.
Click to expand...
Click to collapse
Wow that must be a weird bug in some HTC Phones then... I think we should contact HTC and inform them about it or something
FWIW, I don't use sense and I have the time shift problem too. Just unchecked the "Time Synchronization" setting... we'll see...
Me too, I've unchecked the "time syncronization" and since now it's working fine.
tkx it works 4 me too...
All htc mini users - use this workaround for clock problem
NitroNitrous said:
Well they're slightly different because of the HTC Sense and the Windows version, but in the Mini the steps are:
Settings/Menu/All Settings\Personal\Phone\GSM/UMTS Services and then scroll down and you'll see "Time Synchronization". Tap there and then "Get Settings".
Click to expand...
Click to collapse
Worked for me! Thanks!
THX
Thanks a bunch Nitro.
I just hard-reseted my HD Mini and the problem is still there So no automatic time change anymore
Could it be a Vodafone NL thing ?
I live in Denmark, has a HTC HD Mini, and did never before have problems with wrong adjustment of time.
Nore here in Denmark, England - and also Holland before summer.
Last week I was in Holland again, where the clock went craisy
It just keep adding 1,2,3 and 4 hours to my time. Without any reset or any thing else.
Removed the aut. time adjustment, as described above, whereafter the time was correct for the remaing time in Holland.
When I returned to Denmark, I activated the aut. timezone adjustment again.
After one day, the phone did a one hour adjustement.
A week after, the time is still correct.
ONLY in holland the timezone adjustment went craisy ?
NitroNitrous said:
I just hard-reseted my HD Mini and the problem is still there So no automatic time change anymore
Click to expand...
Click to collapse
You can get correct automatic time change by: settings tab => Data services => Time synchronisation.
Not sure of the english menu name in french it's: services de données => synchronisation de l'heure.
Sorry for my english,
Regards,
Hso3f
Hso3f said:
You can get correct automatic time change by: settings tab => Data services => Time synchronisation....
Click to expand...
Click to collapse
Does it work using 3G? Because I have no fixed plan with my provider so I'd have to pay for the connection
Bla Blasen, I dunno what to say, I'm in Italy and happens every day...

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