Hi mates! about two months ago some friends ask me the reason why my athena was of. I thought it was an excuse for not having time to call me but after many times listening the same i began to test my phone and they was right: no signal sometimes only. tried soft reset and all comes back normal but after a few hours the problem was there: no incoming calls. I already tried hard reset, changed roms and my Athena sometimes receive calls, sometimes not and every times with no signal I need reset again. does anybody can help me, please? regards
Hello
I've the HTC Jade smartphone since one week, and I'm very happy of this. I love design and multiple functions.
But sometime, I observed a problem with my phone.
It was normally on, no problem with network or others appears, but nobody can phone me or sms me, and I can't phone and SMS. It doesn't work too.
As the network was disfunctionnaly.
A phone reboot resolve the problem, but in one week I oftently had this problem (three times minimum). It's a real problem because I can't know when my phone is "disconnected" or no.
Is there anybody have this problem, and know a fix of this bug ?
Thanks,
Julien.
Do you use SPB Phone suite or similar software?
It happened to me before, if I switched GSM on, did not wait until it is really on and than switched the phone to standby.
No, I don't use SPB Phone or others software for my phone.
I just use ActiveSync for synchronise phone with computer.
Do you switch your GSM network off regularly?
Try hard reset. I think that is a software problem. Are you using 3G network or GSM only?
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
sorry, double post
fenikso said:
Do you switch your GSM network off regularly?
Click to expand...
Click to collapse
No, I never switch off my GSM Network (you talk about Airplane mode ?).
And HSDPA mode and 3G are always activated.
Again now, my phone just have the problem ! I saw that when I wanted to call then it doesn't work.
I must reboot and I lost three calls and one SMS >_<
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
If you do not use any third party software, you can ask HTC support directly.
http://www.htc.com/us/CS_Mail.aspx
Zeganso said:
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
Click to expand...
Click to collapse
Tried that one after whole night in standby. Worked just fine... Device woke up on it's own, delivered the message, played sound, started blinking LED.
C4st92 I have same bag with my O2 Atom Exec, but nobody can`t help me long time
I waiting, waiting long time... and buy new phone - HTC 3G, 2 days ago...and... Oops, i see your news, you make me shook
I hope you can make this bag...and write here about this problem....
I have also both bugs. Yesterday, my jade loose the call and didn't react at any order. I could not abbort the call. Actually after a reset, i was not able to call anybody as a operator failure.
And today after the night, I sent me a sms from the inet and my jade didn't react althrough it was on stand by. After wake up, the SMS was shown.
I have the german version of the jade.
Regards
Hi, I have the same problem with my HTC Touch HD. Only when i set to GSM network is good. Problems are when i use Auto or 3G band. I have this device from 17.11.08. How do You thing, can I replacement for new one? Without waiting for warranty repair?
Sorry for my English.
troxter
How do You thing, can I replacement for new one?
Try But, some shop have rule "If product have problen can change within 7 days from date of purchase with the original receipt only"
I bought this phone in Orange shop. It was upgrade phone.
is it a general bug or depending on device?
I already wrote that I did not encounter this problem in my Jade.
C4st92 said:
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
Click to expand...
Click to collapse
Since hard reboot, my phone has bugg two times.
I'll test to disable HSDPA and test with just GSM/GPRS Network if I keep this problem.
Wait & See
Guys, have you tried to contact HTC directly and ask about this problem?
I am using only GSM network and I did not encounter any of those problems. But if it seems to be common, why not ask them?
I called the german HTC support two days ago and reported the problem. They want to check this. The support has no resposibility to check, they report it to HTC directly and I think they could better speak english than german ;-)
Perhaps it depends of the rom. I have the german rom and using umts.
The problem is very special. If I receive a sms after a certain time (wake off 3h), only LED flashs. When the time is longer (e.g. 6h), the LED doesn't flash receiving a sms.
Hi!
I have tried to find the answer, but unfortunatelly there is no one.
I have a problem with my HD. The problem is that microphone stops working during the call. I can hear other person, but they cannot hear me. It happens randomly, after a random time of duration of a call.
It was repaired (mainboard was replaced), and everything was working fine for 2 weeks.
And the same **** happend again. So I got back to the workshop and they performed "standard fabric procedure", did hard reset (again) and told me that it is ok. Naturally it wasn't, and that fact I met next day . Now they are going to replace mainboard again.
What is going on?
Have you got such bed experience?
MJ
Are you sure you don't just accidentaly hit the "send" key while holding the phone ?
Just my two silly cents...
Hmmm annoying problem #1 in many LG KS20s including mine. Fortunately it was fixed after 3rd or 4th rom release. It was software-based problem, hope this one is too and gets solved soon
Mysterd, I checked it many times. Screen was always blocked.
I even changed my sim card.
Service had changed mainboard second time but the bug get back again.
Now I have found out, that it can be the issue connected with synchronisation with exchange server. But I will check it when phone will back to me from 4th visit in service...
Hi,
And this is the issue. I checked it many times. My voice disapear just when synchronisation with Exchange server starts (each 15 minutes), and when there are any data to download. What more, I found that others cannot call me when I'm surfing the Internet on my phone!!! They are redirected as if I would be inaccessible.
How can it be???? I never happend with iPhone. I also checked it with iPhone. There is everything ok.
And one thing more... I tried with other WM phone (Asus P750), and there is the same. No one can call me while I was surfing in the Internet, but synchronization didn't start during the call.
Can You help me???? Pls.
Regards
Marcin
Hi Guys,
I have a major problem here. I got nexus 4 imported to india. I use it with airtel network one of the bests here.. previously i was using win 7.8 phone without any issues. Since the time i've started using nexus 4 my gf is complaining my phone will be not reachable most of the times.. once if she sends a msg she will be able to call. and the problem i myself have seen is like sometimes when i try to call a number right next second it gets disconnected and the phone vibrates, once i tired to call a number for 15 times all the attempts. if i try after sometime it will work. the network bars will always be full. the same thing happens when i try to use 3g. I am still in stock rom. nothing much installed. shud i try a factory reset . please help guys.
Same Problem
I am facing similar issues, with network disappearing after every call for some time. Also data capabilities are greatly reduces compared to my previous phone, even though i am using the same network Airtel
adithya.scor said:
Hi Guys,
I have a major problem here. I got nexus 4 imported to india. I use it with airtel network one of the bests here.. previously i was using win 7.8 phone without any issues. Since the time i've started using nexus 4 my gf is complaining my phone will be not reachable most of the times.. once if she sends a msg she will be able to call. and the problem i myself have seen is like sometimes when i try to call a number right next second it gets disconnected and the phone vibrates, once i tired to call a number for 15 times all the attempts. if i try after sometime it will work. the network bars will always be full. the same thing happens when i try to use 3g. I am still in stock rom. nothing much installed. shud i try a factory reset . please help guys.
Click to expand...
Click to collapse
I am also facing same problem. Any idea what went wrong ?
saurabhmishra said:
I am facing similar issues, with network disappearing after every call for some time. Also data capabilities are greatly reduces compared to my previous phone, even though i am using the same network Airtel
Click to expand...
Click to collapse
In my case after 10-20 mins i will get a miss call. Looks so weird.
If somebody tried to call me most of the time they will get messages like i am not reachable. After 2-3 minutes i will get a miss call alert. And sometimes after 10-20 mins i will get a miss call.
My phone is Nexus 4, 4.4.2
Rooted
S-Off
Sprint
Not sure if this is a hardware or software issue but when I try to make a call the dialer freezes for a while and shows the option of swapping calls or ending all calls. After a period of time (up to 10 minutes) the call finally connects. If I restart it, the first calls works as it should but afterwards same issue on all further calls. I have extensively searched for an answer on many forums and have tried the following with no luck in fixing this:
refreshed the profile and PRL
Did a factory reset
Reisntalled the latest RUU and Bad Boyz rom for both Marshmallow and Oreo (first MM then Oreo)
reset the network connection with the ##72 blah blah
Changed the network connection settings to LTE/CDMA from Auto and then to GSM
This is really an issue since I use this phone all day fpr work calls and having to restart before each call is ridiculous. Any ideas?
I was having the same issue, but it seems to have cleared up. Are you still dealing with this problem?
Sheik_Yerbutay said:
Rooted
S-Off
Sprint
Not sure if this is a hardware or software issue but when I try to make a call the dialer freezes for a while and shows the option of swapping calls or ending all calls. After a period of time (up to 10 minutes) the call finally connects. If I restart it, the first calls works as it should but afterwards same issue on all further calls. I have extensively searched for an answer on many forums and have tried the following with no luck in fixing this:
refreshed the profile and PRL
Did a factory reset
Reisntalled the latest RUU and Bad Boyz rom for both Marshmallow and Oreo (first MM then Oreo)
reset the network connection with the ##72 blah blah
Changed the network connection settings to LTE/CDMA from Auto and then to GSM
This is really an issue since I use this phone all day fpr work calls and having to restart before each call is ridiculous. Any ideas?
Click to expand...
Click to collapse