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Hi,
My device doesn't start up anymore (see other recenttopic). I think the battery is dead.
Because it's unlocked, I cannot return it under warranty....
Before I even try ...Can I relock it when the battery is dead?
Best regards
Well, you can only do stuff of the device if it is powered. I am assuming that you can power it from the USB connection and that it comes on?
It doesn't power on through usb connection neither
It doesn't power on through usb connection neither
then its not a battery problem, and there is no way to do anything software wise on it.
I take it you have tried a different USB cable and USB port? and the plugin charger?
Dalamario helped me out
Dalamario explained in the article "Busted K-Jam" how I could fix this problem. My battery is charging again thanks to his advise
Hi!
I had problems charging my Wizard, too. Nothing happend whein it was connected to my PC. It would not start, would not charge or anything else. I had to use the normal power supply, wait a minute or so and then it started charging again. Seems to be a problem when the battery is realy completely emty. Hope this helps!
Cyberdyne
This problem has been discussed frequently!
It can not be completely discharged battery. If the battery is fully discharged Communicator will not be charged with:
1. USB sync cable
2. wall charger current of less than 1 Amper
3. car charger (I do not know exactly)
Charged need 5 Volt 1Amper!
Today I had pluged my usb cable in my cell and when I unplug the cable my battery was 30% charged but as soon I unplug the usb cable i got battery low warning and suddenly my cell shutdown. When I start the cell it shows -1% battery and now if I chrage the battery from charger it wont showing charging (animated charging bar) but its actualy charging it very slowly but now if I again plug usb cable and unplug it the cell again shutdown instantly.
I have tried different pcs and cable but the problem still there. Should I hard reset it? I dont install new software or change any settings durring the day.
If there isn't any important data on the phone,yes , you can try the Hard reset,but most probably the cause for not charging, is something else and not the rom (OS),so Hard reseting will not boost up the charging.If the device is not charging ,its rather more of a Hardware issue than a Software. Try to charge with a Wall charger (Mains),if it charges normally,then the fault lies in the usb cable,it might be faulty or try with other usb input port on the pc,but if it still doesn't charge with the Wall charger,than most probably the mini usb port of the phone is faulty or damaged or it might be that the battery is giving upon you.Confirm and check all these options.
I have already tried the external (home) charger and different usb cable and pc.
I cant hardreset as the battery is lower then 50% charged.
Just for your knowledge that the active sync is working fine and ithink mini usb port is not totaly dead,
And the orange light on top is keep blinking when I have plugeed usb cable.
And battery status show +21mA and +68mW only. What it should be?
BTW battery status icon bar keep animating while I have pluged usb cable. does it mean its charging.
Also let you know that this morning my battery last to below 10% charged and after that the problem starts.
And after pluging usb cable for few minutes if i do softreset then after reboot the system shows few % battery charged ( around 10%) but its drains very fast (in 2-5 minutes).
azfar said:
BTW battery status icon bar keep animating while I have pluged usb cable. does it mean its charging.
Also let you know that this morning my battery last to below 10% charged and after that the problem starts.
And after pluging usb cable for few minutes if i do softreset then after reboot the system shows few % battery charged ( around 10%) but its drains very fast (in 2-5 minutes).
Click to expand...
Click to collapse
Ah !
So it has gone below the retention charge, required to start the charging circuit ,thats why its not charging.
Now either try to charge with a wall charger capable of out put of 1.0 amp or you need to 'Jump' start the battery.
i dont understand can you explain it a bit more.
This it what he's trying to say:
The battery has a well-documented bug. If you drain it below a certain amount (around 5% IIRC) then it can ONLY be charged from a wall charger, regardless what else the phone says or does. Your symptoms are weirder than usual, but not too surprising.
Replacement batteries are cheap and readily available. Start shopping for a new one while you leave the phone on the wall charger for at least 6 hours, with the phone OFF. This is a last-ditch attempt to recover your battery. If it still misbehaves after that, it's probably toast.
Thanks for explanation.
does the usb cable hack work (connect the red and black cables to battery + and -)?
azfar said:
Thanks for explanation.
does the usb cable hack work (connect the red and black cables to battery + and -)?
Click to expand...
Click to collapse
YUP !
Thats what is 'Jump' start.If the battery is only below the retention charge,it can be very easily recouped by this trick.If it works fine,otherwise get a new battery,many have recovered their batteries by Jump start.
Check out this link :-
http://forum.xda-developers.com/showthread.php?t=374108
thanks for the link.
OK jump start do the trick (charged the battery) but my phone is still draining the battery very quickly (around 1% a minute) and I havent check the home charger or usb cable charging.
azfar said:
OK jump start do the trick (charged the battery) but my phone is still draining the battery very quickly (around 1% a minute) and I havent check the home charger or usb cable charging.
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Click to collapse
ok,good if it has started to charge,now don't ever let it fall below atleast 30%,how did you charged it if not through home charger or usb cable,get the battery fully cgarged with home mains charger and then check the drainage of the battery.
Secondly,either the battery cells have gone weak and not retaining the charge for long or you are using GPRS more often,coz it drains the battery quite rapidly.it all depends on your usage.
I just charged the battery from naked usb cable and it charged it but the battery drainage problem still presist and if I charge the battery from usb or charger the os dosent shows it charging. I think i should look for new battery.
Can you explain me what kind of battery should i choose for wizard as here too many local batteries are available and I dont know about correct specs for battery like mah, mwh, volt, etc and kindly also let me know I also doubt on my home charger what kind of charger should I get (mah, mwh, volt, amp)?
BTW I dont fully charge (100%) the battery yet, do i still need a one full charge and I also dont shock the battery by 1amp charger aswell.
azfar said:
I just charged the battery from naked usb cable and it charged it but the battery drainage problem still presist and if I charge the battery from usb or charger the os dosent shows it charging. I think i should look for new battery.
Can you explain me what kind of battery should i choose for wizard as here too many local batteries are available and I dont know about correct specs for battery like mah, mwh, volt, etc and kindly also let me know I also doubt on my home charger what kind of charger should I get (mah, mwh, volt, amp)?
BTW I dont fully charge (100%) the battery yet, do i still need a one full charge and I also dont shock the battery by 1amp charger aswell.
Click to expand...
Click to collapse
Yes ! you must first fully charge the battery and than check the drainage.
Secondly I can't recommend any specific battery,check the specifications on the battery and verify it.
If the home charger is doubtful,you shud get an original PDA phone charger capable of 1.00 amp out put.
ok I also don't able to installnew rom on it, its giving me erorr that phone is not connected to usb cable etc.
Now the active sync is not bieng connecting too and I think now my mini usb port is faulty is it repairable?
azfar said:
Now the active sync is not bieng connecting too and I think now my mini usb port is faulty is it repairable?
Click to expand...
Click to collapse
Yes it is repairable or replaceable for that you'll have to contact the cellular company from whom you bought the phone,if its still under warranty. Otherwise get it repaired from any mobile repair shop.
ok may I know from where you belong?
azfar said:
ok may I know from where you belong?
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Click to collapse
Don't you see my country flag on my posts and my city of residence is also mentioned there
hmm I see.
Hello everyone,
Though I didn't "checked" the box - "When device is turned on, do not charge the battery when connected to PC", my X1 still DOES NOT charge the battery!
So I am restricted to use only the power supply to charge my device.
Does anyone face the same problem ot is there any advice? Thanks.
Settings > Power
See if this option is checked
"When device is turned on, do not charge the battery when connected to PC"
bharat4ever said:
Settings > Power
See if this option is checked
"When device is turned on, do not charge the battery when connected to PC"
Click to expand...
Click to collapse
As I have mentioned, I DID NOT CHECK the box.
Anyone encountering the same problem or any advice. Thanks.
A search on these forums might help.
If the battery is low then a PC USB may not have enough grunt to kick the recharge into life. Use the wall charger instead.
The PC USB ought to be enough to trickle charge a mostly charge battery though.
I had a problem like this that only the wall charger could deal with, and I've read of several other similar incidents. You may be suffering the same thing.
try it on another computer or with ac powered usb hub, some usb ports don't have enough power to allow data transfer (activesync) and charge at the same time.
This morning I almost got a shock because my X1 stayed black and seemed to be totally dead. Luckily I soon figured out that the Battery was empty, no currrent left on it to let the device even blink. But what happened? When I went to bed yesterday I connected it to the USB cable and left it charging! Everything seemed the same as all the times before. What may have caused this?
Only things that were diffrent from my usual charging procedure:
The Cable were connected to the PC USB Slot.
I shut the PC (laptop in this case) down but the USB Slots had still power. The charging lights of my X1 followed their normal pattern.
Normally I unplug the power cable from PC to prevent the USB Slots to have power. Because my USB harddisk keeps rotating while having power from the USB.
Normally I charge the X1 directly from the power outlet. X1 turned off.
So this time PC was off. X1 was off. USB Slots still got power. X1 connected with USB Slot. X1 seemed to charge normally.
Well, the result was that my X1's Battery was totally empty the next morning. Obviously instead of charging the USB slot drained of the whole battery power! But note that the charging lights were active as normal and the Battery was still warm in the morning.
Perhaps this helps others to prevent such issues.
you are crazy if you:
1. charges from laptop
2. from powered OFF device
you can repeat this case endless - xperia will be drained
Dadaism said:
This morning I almost got a shock because my X1 stayed black and seemed to be totally dead. Luckily I soon figured out that the Battery was empty, no currrent left on it to let the device even blink. But what happened? When I went to bed yesterday I connected it to the USB cable and left it charging! Everything seemed the same as all the times before. What may have caused this?
Only things that were diffrent from my usual charging procedure:
The Cable were connected to the PC USB Slot.
I shut the PC (laptop in this case) down but the USB Slots had still power. The charging lights of my X1 followed their normal pattern.
Normally I unplug the power cable from PC to prevent the USB Slots to have power. Because my USB harddisk keeps rotating while having power from the USB.
Normally I charge the X1 directly from the power outlet. X1 turned off.
So this time PC was off. X1 was off. USB Slots still got power. X1 connected with USB Slot. X1 seemed to charge normally.
Well, the result was that my X1's Battery was totally empty the next morning. Obviously instead of charging the USB slot drained of the whole battery power! But note that the charging lights were active as normal and the Battery was still warm in the morning.
Perhaps this helps others to prevent such issues.
Click to expand...
Click to collapse
Don't charge it in standby mode, how stupid is that?
What? I don't see any reason not to charge it from a laptop. Even if it's powered off, as long as the USB ports have power (mine has a BIOS setting for this) there is nothing wrong with that.
Also, what does it matter if you're charging the phone powered off or powered on?
On an interesting note, however, the same thing actually happened to me last night.
I plugged the phone into the wall socket to charge it (battery was at about 20%) and I actually saw the battery percentage rise as I was still using the phone. I turned it on in the morning (from standby, not powered off), and as soon as I pulled the power cable it went dead as the battery was completely empty.
I have no idea what might have caused this, and it hasn't happened to me before.
Next time dont power off ur X1,
if same happends then your battery is suffed.
Ethermind said:
1. charges from laptop
2. from powered OFF device
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Click to collapse
1) This was accidently
2) Why? I dont like it when mobile phones are on standby while I'm asleep. Charging the device when powerd off should make absolute no difference? Worked everytime but the one where it was connected to a powered of laptop.
Why will the Xperia been drained?
poetryrocksalot said:
Don't charge it in standby mode, how stupid is that?
Click to expand...
Click to collapse
Do you mean standby or powered off? Why should it make any difference? And why does the battery getting drained?
Jasand said:
Next time dont power off ur X1,
if same happends then your battery is suffed.
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Click to collapse
My Battery is quite healthy. *lucky*
jjm34 said:
What? I don't see any reason not to charge it from a laptop. Even if it's powered off, as long as the USB ports have power (mine has a BIOS setting for this) there is nothing wrong with that.
Also, what does it matter if you're charging the phone powered off or powered on?
On an interesting note, however, the same thing actually happened to me last night.
I plugged the phone into the wall socket to charge it (battery was at about 20%) and I actually saw the battery percentage rise as I was still using the phone. I turned it on in the morning (from standby, not powered off), and as soon as I pulled the power cable it went dead as the battery was completely empty.
I have no idea what might have caused this, and it hasn't happened to me before.
Click to expand...
Click to collapse
What does this BIOS setting say? I assume that my USB slots had too less power when laptop is off. But its very strange that your Device got drained while connected to the wall socket and in Standby mode. Maybe my USB slots were not the cause? Weird ...
Dadaism said:
What does this BIOS setting say? I assume that my USB slots had too less power when laptop is off. But its very strange that your Device got drained while connected to the wall socket and in Standby mode. Maybe my USB slots were not the cause? Weird ...
Click to expand...
Click to collapse
It is weird. Since your phone was off I don't think it would use any of its battery power.
I have a ThinkPad, and IIRC the BIOS setting is something like "Always On USB", in the USB settings. With this turned on the laptop will power its USB ports even when turned off, as long as the laptop itself has the power cable connected.
Dadaism said:
2) Why? I dont like it when mobile phones are on standby while I'm asleep. Charging the device when powerd off should make absolute no difference? Worked everytime but the one where it was connected to a powered of laptop.
Why will the Xperia been drained?
Click to expand...
Click to collapse
from powered off PC, when power on usb enough to wakeup PC or feed LEDs,
but not to charge another device. in that case power go into the weaker side, means from x1 -> pc
I had this problem too... seems after hard resetting my phone one time, one option was different to normal after I hard reset,
Click on the battery icon at the top of the screen
Theres a tick box, that says:
"When device is turned on, do not charge the battery when connected to the PC."
this was ticked for some reason. Unticked it, and all was fine.
Try it
I noticed this happened to me too for the first time, after i put in the wall charger and the the phone seemed to charge, i found it completely dead after 3 hours and the battery was warm, running a vanilla R1A
Battery
Also I think for the X1 to charge- it requires activesync. from my experience, when connected to the pc- without activesync, the X1 would indicate charging- but never actually gets charges. Hence when your notebook is off, activesync obviously wouldn't be running-> no charge either.
chinkyeyed09 said:
Also I think for the X1 to charge- it requires activesync. from my experience, when connected to the pc- without activesync, the X1 would indicate charging- but never actually gets charges. Hence when your notebook is off, activesync obviously wouldn't be running-> no charge either.
Click to expand...
Click to collapse
I assume a turned off PC would only power its USB port power pins and wouldn't respond to any transmissions on the data pins. So to the phone it should look just the same as if it were connected to the wall charger (just probably with a bit less power).
Also, when I have my phone connected to my laptop through USB Internet Sharing it does actually charge (it doesn't connect to ActiveSync when using Internet Sharing).
The device should charge in any USB mode as the USB port's power pins supply power regardless of the protocol used on the data interface.
Does the X1 have no safety feature that does prevent the battery from being drained?
In my case I assumed it happened because of the USB Port had too less power. But when you turn off your PC (+USB power) and let the X1 connected it would still mean a movement of current from the X1 Battery --> inside the PC as long as they are not on the same potential. If the PC is earthed somewhere (for example connected to the wall socket) the Battery would be drained out totally! They never get to the same potential as long the Battery has power.
As jjm34 mentioned, if the PC is on and USB slots powered normally the X1 should charge in any case.
Maybe this is not the real cause of the problem. People are reporting that the X1 got drained while connected to the wall charger! That's really weird. How can the battery being drained by this? Any suggestions @Ethermind ?
jjm34 said:
I plugged the phone into the wall socket to charge it (battery was at about 20%) and I actually saw the battery percentage rise as I was still using the phone. I turned it on in the morning (from standby, not powered off), and as soon as I pulled the power cable it went dead as the battery was completely empty
Click to expand...
Click to collapse
viperhead said:
I noticed this happened to me too for the first time, after i put in the wall charger and the the phone seemed to charge, i found it completely dead after 3 hours and the battery was warm, running a vanilla R1A
Click to expand...
Click to collapse
It could be:
It's drawing power FROM your x1 to provide power for laptop internal components.
Dadaism said:
...............
Maybe this is not the real cause of the problem. People are reporting that the X1 got drained while connected to the wall charger! That's really weird. How can the battery being drained by this? Any suggestions @Ethermind ?
Click to expand...
Click to collapse
Mine has. Put it on the wall charger and the charging symbol is there. It reaches 100%, the charging symbol disappears and it shows 100. Then in the morning it's at 90% even though it was still on the wall charger.
I've not left it plugged into a 'running' pc or laptop long enough to see if the phone runs off the battery after it's reached 100%, but it shows the same symptoms. Charging symbol until 100%, then it changes to 100%, no more charging symbol.
Even MSVC stops reporting '% & charging', just reports the % level once it's reached 100%.
I made 2 observations :
It seems the X1 need usb data pins active to charge the battery. The wall plug has something enabled to give power to the data pins (by the way, the wall plug can charge an iPod or an iPhone, it works perfectly). I tried using a cheap wall plug bought in china, no way to charge the X1 or my iPod as there was no power on the data pins. So when connected to an off PC, I'm not sure what's happening. If someone can give a try to analyze this with a multimeter, that would be nice.
It seems also the X1 stop charging after going to 100 %, and won't charge anymore unless you unplug - replug it.
Thanks for your contribution.
Maybe there exists a real hardware failure.
Normally the X1 should charge until the Battery reaches the 100% level. Then there has to be a switch that prevents the Battery from getting overloaded which is good. So charging stops.
The switch blocks charging until you unplug the device once it has reached the full battery level. Thats ok, too. You should not loose much Battery after a full charge and with a device on standby or powered off. And it prevents the Battery getting reloaded at high percentages. Otherwise it would start charging at 99% and stop again at 100 and so on, all the time.
But now assume the switch has sometimes, somehow a failure.
Instead of preventing current to get inside the battery it enables that current can flow into the wall charger.
I do not expect that the current flows into the power outlet. Maybe it gets "lost" in the current transformer that you've plugged into the power outlet (Thats the one you plugged the USB cable in.). Lost means it simply gets warm / hot.
Measuring the current with a Multimeter would be a nice proof. If someone has the technical knowledge and qualification to disassemble the current transformer and the USB cable, you have the go .
I haven't tested it, but I doubt the current flows back into the charger, or back into the USB port on a laptop / pc.
But how does the Battery discharge then? When there is no current flowing out it will stay loaded. (it goes like d(q)/dt+div(j)=0 )
Did you all charge your phone while it is on (standby)? I noticed the same problem when I charged my x1 while it is standby. When I pull the plug from my laptop (I used my laptop for charging, laptop powered on), I get 90% battery life. It seems like there is a switch to cut out the power input if the battery reaches 100% and power the phone from the battery.
Try to charge your phone while it is off. I did it yesterday, and it had stopped charging even before I unplug it from wall output, and I got 100% battery life.
Btw, this is not confirmed yet... it is just based on my experience...
Strange Question? When my battery dies in the past I used to just plug it into my pc at my desk... DELL T5400... and charge the phone up again.
Though lately I have been using a hard-drive cable and I can't seem to recharge my phone on any pc??
Though I can pretty much download all the information from the phone??
I do have the dutty rom on.... though I don't think that would effect it?
Does any one have any ideas?
Under "Settings -> System -> Power -> Battery",
you find the option "When phone is on, do not charge the battery when connected to a PC".
Perhaps its activated?
CromeX said:
Strange Question? When my battery dies in the past I used to just plug it into my pc at my desk... DELL T5400... and charge the phone up again.
Though lately I have been using a hard-drive cable and I can't seem to recharge my phone on any pc??
Though I can pretty much download all the information from the phone??
I do have the dutty rom on.... though I don't think that would effect it?
Does any one have any ideas?
Click to expand...
Click to collapse
If you have let the "battery die" over and over you could well have sent the monotoring circuitry below the charging cutoff point which is voltage dependant.
If the battery still charges from a wall outlet then this is more than likely the case as your wall charger will be rated at 1000mAh whereas the USB port is only 500 mAh max and if you have other devices plugged in at the same time it could well be a lot less and this will now no longer "start" the charging process.
If all this is the case then you have trashed the battery.
If not then charging through the wall socket could partly recover the situation, if you are lucky!
When (if) you get a new battery then keep it on constant charge (wall outlet, USB, car charger, external battery pack etc,etc) as much as possible and try to avoid a full discharge.
You guys are great
Thanks Guys that helped a lot.
I have always been scared of discharging the battery completely, Thank pa49 for confirming that.
I found the default setting for the battery was what jkolner said, Thanks bud .
I appreciate the help