Database Users

Anyone else with caller ID problems?

Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?

I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.

I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.

Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?

There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).

AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT

samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!

KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).

hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards

Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko

Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!

Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.

Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards

Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia

Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me

Noticed a glitch while dialing

I have my wife'snumber stored in contacts. I noticed that when I dial manually, unless I enter the area code it doesn't pick up that I'm calling her. Other phones I have used allowed meto set my "local" area code and assume if I didn't dial one the local is assumed. AM I missing something, or does this setting not exist on the hero.

My Hero assumes my local area code when I dial without one. I haven't had to adjust any options for this to work.

its been a standard for the last few years that you need to dial 1+(area code) when dialing a number.
its possible it depends on your area, i live in a large city myself so there are many overlapping area codes, so its kind of a necessity.
its POSSIBLE this is the case.

nenn said:
its been a standard for the last few years that you need to dial 1+(area code) when dialing a number.
its possible it depends on your area, i live in a large city myself so there are many overlapping area codes, so its kind of a necessity.
its POSSIBLE this is the case.
Click to expand...
Click to collapse
The point is with most all phones/carriers including my current Hero on Sprint, if you dial a 7-digit number without an area code, the phone assumes that it is in your registered area code. (Not the area code of your location, BTW.)
It sounds like there is a glitch with the OP's Sprint service.

gunnyman said:
I have my wife'snumber stored in contacts. I noticed that when I dial manually, unless I enter the area code it doesn't pick up that I'm calling her.
Click to expand...
Click to collapse
Which ROM did you flash after rooting your phone?

I've noticed the same thing. All of my contacts are in the 865 area code. If I dial 660 nothing pops up for my wifes contact, but if I dial 865-660...it pulls up her contact info.
Because we are still pretty rural, we still use 7 digit dialing. Dialing the area code is pretty useless around here so It's a habit I have to get my self into I guess. Kinda sucks if you fat finger something and there us no confirmation of the contact you are dialing.
-------------------------------------
Sent via the XDA Tapatalk App

just a thought but do you have the number stored with the area code? if so then that mat be the issue.

wtphoto said:
just a thought but do you have the number stored with the area code? if so then that mat be the issue.
Click to expand...
Click to collapse
Sprint sends the area code with the phone number, though, so if you don't store the area codes, your caller ID won't show you the names either.
All the Sprint leaks act like this, although 1.5 did not. Hopefully it won't work that way in the release.

wtphoto said:
just a thought but do you have the number stored with the area code? if so then that mat be the issue.
Click to expand...
Click to collapse
yeah that's the issue. I was just surprised that the number wasn't recognized without it I guess.

I think it is that way because when you type a number it searches from whole words and the phone number is considered one word so it needs to start from the beginning.
If you haven't noticed you can type in someones name and it will pop them up.
Also another weird thing is if you type a phone number with area code and then type a number 1+area code you will get two different lists because the 1+area code shows up in the call log and the search pulls from there as well.

Contacts arent called when clicking number

when i go into the contacts menu, choose a contact and press the number to dial, instead of going straight into dialing mode which it did before the rogers update, it now displays the number when clicking the number in which i have to press call, a whole extra step. Any ways to fix this?

i thought it should seen as a improvement?
now you can now always edit before call , previously you need to call first and edit the number from call list

Does it for me too, but as a lot of my contacts have two numbers I prefer it as I don't always tap the right number.

gaolinde said:
i thought it should seen as a improvement?
now you can now always edit before call , previously you need to call first and edit the number from call list
Click to expand...
Click to collapse
well, when I do travel, because of Roaming/Local numbers, I prefer the number showing up instead of call direct , STILL, I would like a fast way to call, I do at the moment 4 taps to it...

yeah, everyone has known about this one. But got this apk file from somewhere in the forum or the net (i dun remember)
hope everyone like it

yes
this is the one
the only one
thanks

Phone numbers with international prefix doesn't show as contact?!?

Hi guys.
Whenever someone calls to me the number only appears instead of their contact name in the address book. Why is that? The only difference I know of is that all my numbers are stored with the international prefix for my country. But whenever someone calls to me, the number showing is without the prefix.
This worked on all previous HTC and Windows Mobile phones - is this something new on WP7?? Or are there any settings I can edit somewhere?
I feel totally lost!

I also have all my contacts numbers stored with the international prefix, but I don't seem to have the problem you describe.
My contacts sync through Exchange.
Maybe try storing a number without the international prefix, and see if it shows the number or the contact.
In Settings\Applications\Phone there is a setting "International assist" which automatically corrects mistakes while dialing internationally or while abroad. Maybe try turning it on or off.

This is really weird. I too sync my contacts through Exchange, but I don't think that matters.
The weird part is when people call me the incoming call is without international prefix, so when the contact in my address book is stored with the international prefix, it doesn't show who's calling!! If I remove the prefix, it works as it should.
As for the text (SMS) messages they go through the SMS center, which apparently uses the international prefix, so all SMS' I receive are with the prefix so all my contacts which I have stored the prefix on, it displays their names, all without displays with only the number!
Really frustrating!!!!
Any ideas?

unknown_inc said:
This is really weird. I too sync my contacts through Exchange, but I don't think that matters.
The weird part is when people call me the incoming call is without international prefix, so when the contact in my address book is stored with the international prefix, it doesn't show who's calling!! If I remove the prefix, it works as it should.
As for the text (SMS) messages they go through the SMS center, which apparently uses the international prefix, so all SMS' I receive are with the prefix so all my contacts which I have stored the prefix on, it displays their names, all without displays with only the number!
Really frustrating!!!!
Any ideas?
Click to expand...
Click to collapse
having the same trouble as you do

itje said:
having the same trouble as you do
Click to expand...
Click to collapse
I live in Norway as well - could there be something odd with the carrier? I use TalkMore...

Works fine for me here in Austria.
I have stored my Contacts with international prefix and everything works just fine.
Could reall be a carried problem.

It's in the bug thread...

tiwas said:
It's in the bug thread...
Click to expand...
Click to collapse
A link to the post would be great!

unknown_inc said:
A link to the post would be great!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=836373
Since this is a general WP7 thing, I just assumed you guys would look in the general WP7 forum

u can save the number with the number code as a home number..!or if u have already the number with the number code in ur "people", save the number without the number code as a home number..!

[Q] Incoming Call on WM7

Can someone clarify if WM7 will show both the full name and company for incoming calls.
I save all my contacts in outlook and use the File As to show both Person & Company i.e. John Smith(ABC Ltd).
I have over 1500 contacts for work and it's one of the features that has kept me with Windows for years.
I've tried Android and that doesn't do it. Iphone doesn't do it. Nokia doesn't do it - Not sure about Blackberry.
Also does WM7 have smart dial - I'm sure I read that it didn't, again it's a feature that's kept me with Windows, I have a shocking memory and being able to dial by first name, last name, company or telephone number is invaluble.
Cheers
Pete

For me it shows only 1st and last name + picture if available. Company info is a no go as long as you don't incorporate it in the contact name itself as I usually do.
Smartdial: No. But searching the contact list is easy. Just type 2-3 letters and you have narrowed the results enough. I'm saying this with 700+ contacts.

...I very much like to use voice dial, too. Very reliable, in fact, and fast.

TheOnly1 said:
For me it shows only 1st and last name + picture if available. Company info is a no go as long as you don't incorporate it in the contact name itself as I usually do.
Smartdial: No. But searching the contact list is easy. Just type 2-3 letters and you have narrowed the results enough. I'm saying this with 700+ contacts.
Click to expand...
Click to collapse
That's really dissapointing - as a business tool I find it so very useful.
I guess I'll have to stick with 6.5 until something else similar comes along.

how did get a picture too show i have wm7 on my phone sine dec, and all show is first and last name with number. is there something need too do too get a picture to show thanks

Dear All,
I'm experiencing very strange issue with my WP7 HTC HD2, when receiving call form my saved contacts.
Almost all my contacts are saved in my phone with international dialing code as I'm living abroad.
When I receive call abroad, the name of my contact is displayed.
When I receive call at home the name is not displayed, only the number is displayed and I dont know who is calling while the number is saved in my phone with international dialing code.
To have the name displayed I have to save the number again without international dialing code.
I have the same issue when I dialing also.
Please help.

My_HTC_HD2 said:
Dear All,
I'm experiencing very strange issue with my WP7 HTC HD2, when receiving call form my saved contacts.
Almost all my contacts are saved in my phone with international dialing code as I'm living abroad.
When I receive call abroad, the name of my contact is displayed.
When I receive call at home the name is not displayed, only the number is displayed and I dont know who is calling while the number is saved in my phone with international dialing code.
To have the name displayed I have to save the number again without international dialing code.
I have the same issue when I dialing also.
Please help.
Click to expand...
Click to collapse
Apply the following registry and it will solve your problem:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7

petrosk73 said:
Apply the following registry and it will solve your problem:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7
Click to expand...
Click to collapse
Thanks sir for your help,
but unfortunately I cannot find CallIDMatch in the path you sent.
even when I searching I cant find it.
I'm using RegistryEditor1.4 from Mosko mobi

My_HTC_HD2 said:
Thanks sir for your help,
but unfortunately I cannot find CallIDMatch in the path you sent.
even when I searching I cant find it.
I'm using RegistryEditor1.4 from Mosko mobi
Click to expand...
Click to collapse
Try with the method described here: http://forum.xda-developers.com/showthread.php?t=907169
It works perfectly!