Database Users

Anyone else with caller ID problems?

Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?

I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.

I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.

Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?

There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).

AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT

samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!

KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).

hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards

Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko

Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!

Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.

Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards

Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia

Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me

number recognition

hello,
when someone calls my diamond II
it only shows the number of the caller, but not the name even though they are in my contacts how can i change this so it says who calles by name instead of number..
thanks for any reply

This sometimes happen if you have multiple entries of the same number....then phone shows only number and no name.....Is this happening for each incoming call..or just for few contacts...

for all contacts it happens, but most do have an mobile number and an home number..
can i change anything to fix it? or is it a fault on the diomand II .

Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..

pgu said:
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
Click to expand...
Click to collapse
all contacts have just one mobile number and one home number so i don't know where to search a solution
but thanks for your reply

Try to not use the prefix.
(+countrycode)
Should do the trick

this was discusserd once already (I think. I can recall the drop the prefix solution). Search a bit. alas, I will give you a link if I find one

Im having a similar problem. The caller id dosent work for some of my contacts, both when they phone me or when they send a SMS. Im sure they are saved in my phone and not on my sim and from what I can see there isn´t any difference from how they are saved in my phone book from the ones that the caller id works for. Its really strange and annoying. Hope someone has a solution for this problem.

Did you try just delete that contact and make it again. I know it's stupid question but ...

prdic said:
Did you try just delete that contact and make it again. I know it's stupid question but ...
Click to expand...
Click to collapse
yes i did. I also tested to make a new contact from the sms view with the option save contact with the actual number that shows instead of the name and it still didnt work. Thanks anyway.

Hey,
I've had the same problem since day of purchase. I did the reg edit to increase the numbers the phone looks at to identify a number but it still didn't work. I've also deleted and re-created the contacts with no success.

ALL,
I had this problem. I submitted the case to HTC Europe but I did not even get a call back after a few months had passed.
Unfortunately the only way to do this is to hard reset the phone.
You will loose all your phone data (contacts etc) but the files on your memory card will be ok.
When you reset the phone, even if you have NO contacts at all on your sim card, you still have to tell the wizard on the first boot to import your SIM contacts. This, for some silly reason, is the only way to get the phone to register the phone contacts from your phonebook, even if you are just using the non-SIM contacts.
I had no numbers on my SIM card and of course I did not select the option to import my contacts. I was going to do that myself via Outlook. Once I selected not to import the contacts, not one number was recognized.
I did a Hard Rest. If you have numbers or not on your SIM does not matter. Allow the initial start-up wizard to import from the SIM. Then continue.
This solved this VERY ANNOYING issue for me. I used SPB backup first to take a copy of my phone data before the reset.
- Geoff

i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.

bnm7bnm said:
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
Click to expand...
Click to collapse
hello
today I tried all the numbers, from 7 to 12
11 was the value that made me look some of my callerID. now I have the same problem, but not with everybody, but only some people
let's say a 50% of my contacts are shown on the screen when they are calling me/sending me an sms, but the other 50% doesn't show me the name but just the number.
today I tried with my mom's phone to call me. it didn't show the name. So i deleted her name from the contact, and added it again (from the missing call). now it's showing her name... Do I have to do it with all the phonebook?
is there something I can do to fix it? it's making me crazy

please help me..

I have, absolutely same problem, erasing the contact and creating it again, did not solve, very very strange. I've tried iterchange of numbers home>work, work>home, work> auto, home > auto, invane, some of contacts refuse to display name, compared the phones i have no same numbers for names ecc. First of all i have to mention that numbers have been migrated from Nokia 6230i via Outlook Express > Outlook > Phone , some of the numbers like Home, Bussiness Fax ecc, did not passed to Diamond 2

I've just noticed that a Hotfix was released a few days ago, which just might solve this problem.
Titled: Update for HTC Touch Diamond2 for Caller ID Display
I haven't tested it yet, so let us know if it works for anyone

try to make all contacts same format with TrineFix or similar app,
set numbers without country code, for example in israel i set 05XXXXXXXX instead of +9725XXXXXXXX, then i change CallIDMatch to 8.
this is how it works for me.

I had a problem with none of my contacts names coming up when they called me, it would only show their number. After x2 software resets and installing everything again I found the problem, when you do a software reset and you turn the phone on for the first time when it asks you to import from your sim card contacts DONT DO THIS if you sync your phone with Active Sync and outlook contacts as this is where the problem is.
If you import your contacts from your sim and you sync with outlook then your caller id's will not work.

autodial prefix internally

I hope (but am very sure) that this is the right place to ask...
The situation: ich use the mobile contract of my company, which I may also use privately. However, in this case I have to dial *+150# as prefix before the number. For text messages the prefix is just 150.
Sure, one could save the targetnumber already with the prefix - but since it is two different ones, the mapping from the phone book doesnt work...
Replying to a text message, it is sent to the sender's number, instead of to the one with a prefix saved in the phone book. (The Hero is able to map the sender's number to the according phone book entry (incl. prefix))
I'd like to change my Hero in such a way that whenever I dial a phone number of a certain group (e.g. friends), the respective prefix would be prepended. Similar, for text messages the respective msg-prefix (150) shall be prepended.
Do I have to root the phone in order to realize these functions? And above all, how would I implement my ideas?
Cheers,
kermit

Now there is nothing hundred percent like that however you could save to numbers to the contact instead of one number for each contact

hi strider96, thanks for your comment. Well, I tried this already. But as I indicated, when replying to text messages, the system will not reply to the numbe saved in the phone book, but reply the exact sender number (which is without prefix, in standard international format usually). Moreover even if this would work, as I said, when having two different numbers in the phone book (due to the two different prefixes), android does not neccessarily map the correct phone book entry an incoming message.
Instead of editing the Android system at a basic level, I was thinking about an app similar to the one used for calling cards. There the standard phone book entry would be extended by a respective prefix. No idea how I could realize this.... Still, this wouldn't be such a nice solution, but at least it would be one...

[Q] Incoming Call on WM7

Can someone clarify if WM7 will show both the full name and company for incoming calls.
I save all my contacts in outlook and use the File As to show both Person & Company i.e. John Smith(ABC Ltd).
I have over 1500 contacts for work and it's one of the features that has kept me with Windows for years.
I've tried Android and that doesn't do it. Iphone doesn't do it. Nokia doesn't do it - Not sure about Blackberry.
Also does WM7 have smart dial - I'm sure I read that it didn't, again it's a feature that's kept me with Windows, I have a shocking memory and being able to dial by first name, last name, company or telephone number is invaluble.
Cheers
Pete

For me it shows only 1st and last name + picture if available. Company info is a no go as long as you don't incorporate it in the contact name itself as I usually do.
Smartdial: No. But searching the contact list is easy. Just type 2-3 letters and you have narrowed the results enough. I'm saying this with 700+ contacts.

...I very much like to use voice dial, too. Very reliable, in fact, and fast.

TheOnly1 said:
For me it shows only 1st and last name + picture if available. Company info is a no go as long as you don't incorporate it in the contact name itself as I usually do.
Smartdial: No. But searching the contact list is easy. Just type 2-3 letters and you have narrowed the results enough. I'm saying this with 700+ contacts.
Click to expand...
Click to collapse
That's really dissapointing - as a business tool I find it so very useful.
I guess I'll have to stick with 6.5 until something else similar comes along.

how did get a picture too show i have wm7 on my phone sine dec, and all show is first and last name with number. is there something need too do too get a picture to show thanks

Dear All,
I'm experiencing very strange issue with my WP7 HTC HD2, when receiving call form my saved contacts.
Almost all my contacts are saved in my phone with international dialing code as I'm living abroad.
When I receive call abroad, the name of my contact is displayed.
When I receive call at home the name is not displayed, only the number is displayed and I dont know who is calling while the number is saved in my phone with international dialing code.
To have the name displayed I have to save the number again without international dialing code.
I have the same issue when I dialing also.
Please help.

My_HTC_HD2 said:
Dear All,
I'm experiencing very strange issue with my WP7 HTC HD2, when receiving call form my saved contacts.
Almost all my contacts are saved in my phone with international dialing code as I'm living abroad.
When I receive call abroad, the name of my contact is displayed.
When I receive call at home the name is not displayed, only the number is displayed and I dont know who is calling while the number is saved in my phone with international dialing code.
To have the name displayed I have to save the number again without international dialing code.
I have the same issue when I dialing also.
Please help.
Click to expand...
Click to collapse
Apply the following registry and it will solve your problem:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7

petrosk73 said:
Apply the following registry and it will solve your problem:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7
Click to expand...
Click to collapse
Thanks sir for your help,
but unfortunately I cannot find CallIDMatch in the path you sent.
even when I searching I cant find it.
I'm using RegistryEditor1.4 from Mosko mobi

My_HTC_HD2 said:
Thanks sir for your help,
but unfortunately I cannot find CallIDMatch in the path you sent.
even when I searching I cant find it.
I'm using RegistryEditor1.4 from Mosko mobi
Click to expand...
Click to collapse
Try with the method described here: http://forum.xda-developers.com/showthread.php?t=907169
It works perfectly!

[Q] Contacts names not showing up

Just received my Nexus 4 today. SMS messages from some of my contacts are not showing up their names, instead just showing the number.
I'm sure I had this bug in 4.0.3 on my Nexus S but was resolved with 4.0.4.
It seems to be where I have contacts saved without the country code, but the SMS receives the number including the country code. What is odd though is that I can click the generic avatar next to the message and it does show me the correct contact details.
Anyone else suffering this issue?

i have contacts without country codes and sms is working fine
Sent from my Nexus 7 using xda app-developers app

xdatastic said:
Just received my Nexus 4 today. SMS messages from some of my contacts are not showing up their names, instead just showing the number.
Click to expand...
Click to collapse
No issues here with the described problem, could it be that you have these specific contacts or numbers double in your address book ?
I have had a similar scenario once before on my Sensation and this was the conclusion ; if the contact and/or number occurs more than once in the address book then logically the phone does not know which one to display and will display none.
Hope this might help ! Good luck !

Same problem here, contact has two cell phones. Work cell doesn't show the name in messages or group messages.

fahadmp said:
Same problem here, contact has two cell phones. Work cell doesn't show the name in messages or group messages.
Click to expand...
Click to collapse
Yeah same issues here.
I have most of my contacts in the phone with a leading zero (ie 0424 xxx xxx), instead of with the leading country code (ie +61424 xxx xxx, +61 being Australia).
When people call me, Telstra shows their numbers generally with the leading zero, however in text messages they come through with the leading country code. The phone doesnt seem to understand the country code, and so treats the two numbers as being different, even though they are the same number expressed differently. Quite frustrating!
Googling it seems to bring back a few hits with people having the issue, but I cant find any resolution?

grimreaper2 said:
Yeah same issues here.
I have most of my contacts in the phone with a leading zero (ie 0424 xxx xxx), instead of with the leading country code (ie +61424 xxx xxx, +61 being Australia).
When people call me, Telstra shows their numbers generally with the leading zero, however in text messages they come through with the leading country code. The phone doesnt seem to understand the country code, and so treats the two numbers as being different, even though they are the same number expressed differently. Quite frustrating!
Googling it seems to bring back a few hits with people having the issue, but I cant find any resolution?
Click to expand...
Click to collapse
Same issue here.