ActiveSync doesn't work anymore - Touch HD General

Until this morning, ActiveSync was working fine - now, out of a sudden, it actually starts a synch job but then aborts. What is wrong with it?

nagging said:
Until this morning, ActiveSync was working fine - now, out of a sudden, it actually starts a synch job but then aborts. What is wrong with it?
Click to expand...
Click to collapse
A little more information might have been helpful as the psychic interface on the site is down at the moment!
As a very first step, restart your device and restart your PC and try again.
Let's see what if anything that achieves

iain.fraser said:
...as the psychic interface on the site is down at the moment!...As a very first step, restart your device and restart your PC and try again.
Click to expand...
Click to collapse
What pychic interface on the site is down...?
Resarting both the device and the PC didn't do what we're expecting.
Tell me what more info you wish, I'm only to happy to provide it if it helps.

Problem solved
Problem solved after hard reset - I thought.
I searched and found this: Microsoft says that setting another value in HKCU\Software\Microsoft\Activesync\BodyTruncation increases the size of Calendar and Contacts entries. I had chosen 50000, but this obviousely was too much for Vista/ActiveSync. Reducing the value to 20480 solved the problem, ActiveSync was again executable.

nagging said:
Until this morning, ActiveSync was working fine - now, out of a sudden, it actually starts a synch job but then aborts. What is wrong with it?
Click to expand...
Click to collapse
Although this is an ageing thread. I find my self asking the same question. Having recently flashed my device everything has worked so much better. I did find a load of entries duplicated though so I synchronised all my contacts back on to my PC - the one I've used for the last 12 months, and de-duped them. I then deleted the contacts off of my phone, set the PC as the controlling source of info for the synch, and re-synchronised.
My first attempt looked fine until I realised that there were only 25 of 150 or so contacts now on my phone, upon further attempts to re-synch I can't seem to get any on my phone.
I've tried unticking the enable faster data synch - no change
Can anyone offer any advice on what else I could try.
Thanks

I've finally found the answer -
1: uninstall MS Activesync
2: Reinstall MS Activesync
3: Run through new connection wizard
4: Sync

Solution found, thread closed

Related

Activesync....keeps running...(NOW CURED 30-12-05..sort of)

For some strange reason, Activesync keeps running on my XDA Mini S, I have no idea why can anyone help?
Basically after a soft reset if I check the memory no programs are running, but after sometime if I have done nothing with the phone, and check, it is running again, I close it down and then again after a while it is there.
This is not whilst or after connecting to my PC it is strange...
Is it because u have a wifi connection over which is constantly trying to sync with your pc?
Believe this is a known bug (sure I've seen something mentioned on here before)
try a search over this forum
Can't find anything in previous posts...
I mean the only thing my phone syncs is my desktop...it is not set up for any other sync, except for USB..no schedule nothing, so why activsync keeps launching is a mystery to me...
Any further help will be much appreciated...
Are you using any weather plugins etc? Anything that might request a remote sync? Use something like memmaid to check your services to see if you've got anything hidden like this.
V
Nothing at all...
Will try to see what is going on with memmaid
I also have the same thing happening. It only syncs over usb but as someone said must be when I connect over wifi its kicking in.
Thing is when I shut it down my wizard seems to show a better turn of speed. Wish I could get it to stop trying to connect only when hooked with usb to be honest. The less programs running the speedier the wizard will be.
Creat a dummy server sync in activesync. Put anything as server address and that shd be fine. Ignore unresolved .... message after syncing.
victor
MemMaid has done it...I think...
Thanks to Vijay555 for suggesting using MemMaid.
Checking the running PROCESSES on MemMaid I found something called repllog.exe which I deleted and it stopped the ActiveSync running.
Then I did a soft reset and synced. The file is back where it should be but no unexpected incidences of ActiveSync running. I guess the repllog.exe file had become corrupted.
Be warned that the unit might seem to run a little slower after the soft reset, but within a few clicks it is back to normal.
Thanks for your time & help guys
Create a fake new ActiveSync connection. I say fake because you just need to make up the server name... put anything you want there. After you have created the connection, look at the scheduling options and make sure that it is not set to automatically synch. Once you have disabled automatic synching, you can remove that fake connection and your problem will be solved. I found this on www.pdaphonehome.com .
Sunnychad
replog should know what it's doing. Glad it sorted your problem out though!
V
Not so cured...
OK it now only kicks in every 4-5 hours so I will try the fake server route...
JesseRPI said:
Create a fake new ActiveSync connection. I say fake because you just need to make up the server name... put anything you want there. After you have created the connection, look at the scheduling options and make sure that it is not set to automatically synch. Once you have disabled automatic synching, you can remove that fake connection and your problem will be solved. I found this on www.pdaphonehome.com .
Click to expand...
Click to collapse
Just tried that and hopefully it works. Active really does seem to be one of the main reasons the Wizard slows up.
When you have synced with a pc ie to install a program ( only reason I use AS ) will I then have to close the app down on my wizard in running programs or will it dissapear itself and not return ?
The fake server technique works by not starting ActiveSync on its own. However, if you start it in order to sync via bluetooth/usb, you will still have to manually end task it in order to close it again. The good thing is that you won't have to worry about it starting by itself, which will save you both memory and processing power, as well as the fact that you don't have to install any third-party tools for this solution.
Good stuff. I could always tell when it was running by the speed of my Wizard. Another gr8 tip.

FIXED: ActiveSync Trouble - won't connect

Today my ActiveSync connection stopped working.
It tries to connect for a while then it comes up with "ActiveSync cannot connect to the Windows Mobile powered device. ..."
WM5torage works, so does pinging the Wizard.
Things I tried:
-Using the repair option from Active Sync setup
-Reverting the Wizard to a 3 day old backup made with SPB
Nothing worked :-(
What else (other than a hard reset) could I try?
See below for solution. And don't touch the notification queue if you don't know what you're doing
check if you firewall is blocking the activesync connection
if this is not the case ... good luck
try reinstalling activesync..
or get the latest one..
Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect
Activesync gone mad
I am having the same problem with activesync not actually syncing my contacts and calender despite making all the noises I usually associate with a successful sync. My contacts are not updated and my calender has none of the appointments from outlook uploaded to it.
I have done a soft reset. a hard reset, gone back to activesync 4.2 and nothing works. I have also tried the usb switch that is mentioned elsewhere and no joy. I have other ppc's running PPC2003 and these are fine and update almost immediately, its only my xda mini s that is being a sod. I never had a problem before activesync 4 and several other machines before the mini s. I should also mention that my outlook files are fine and work on all other machines.
It is bad business that the world is becoming dependant on such bad software as this. It is not progress to make things worse and Mr Gates should be held to task for the problems caused from forcing us onto unreliable software in the name of progress. I was happy enough on activesync 3.8 and WM2003 and never had problems.
Please, Please someone give me an answer before hammer and xda meet in heated discussion.
I have the same problem with my MDA and both my PC and Laptop. I have been trying to resolve this problem for months. It is unbelievable that it is so hard to resolve this issue. I have been posting on this forum and on others and still am looking for a resolution. Maybe someday, someone will resolve this issue. Thanks for your postings and help in trying to resolve this issue. Frustrated beyond belief.
Sorry, this did not work either: Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect
Update to previous
Just an update. I have tried this on another machine using the pst file from my machine and it syncs fine. Clearly, there is some problem on my machine with my software.
I have also removed outlook and reinstalled it. Also removed all profiles on main machine. At present, my calendar will sync but my contacts will not. Outlook tests say there is nothing wrong. Short of a complete software install I can not see another way to cure this other than the big hammer.
Go figure.
p.s.
If I had a hammer and Mr Gates was in front of me I would not be held responsible for my actions.
I found a corporate firewall that was preventing sync, I have to shut down the service and then it worked. Strangly, it would sync over bluetooth without stopping the service. A bit OT, but I can't seem to browse while synced. It asks for proxy info which I type in but it says bad user name/password. I KNOW I'm putting in the right proxy info (it defaulted it from my PC which browses fine) and correct user name/pw/domain. Any ideas?
FIXED
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
shadow# said:
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
Click to expand...
Click to collapse
1. What is the purpose of the Notification queue?
2.What does it have to do with ActiveSync connectivity?
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
asctony said:
1. What is the purpose of the Notification queue?
Manages the Operating System's list of scheduled actions.
2.What does it have to do with ActiveSync connectivity?
Still have no idea of how to get this back inot Notification queue.
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
Click to expand...
Click to collapse
Still looking for some help on this.
check this solution:
http://forum.xda-developers.com/showthread.php?t=271174&highlight=activesync
Is this related to the inability to pass-through browse while on activesync? I am able to sync fine, but when I try to browse I get an error saying bad proxy info (which I've check 1000 times). Or sometimes when I'm messing around with the settings I get a "lost connection" message rather than the invalid login/password. So frustrating! Will switching to the serial type of connection help me?
ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!

[Tip] [Final update] ActiveSync is boring you ? Be your guest !

If you use it as a backup only, as I do, you may want to prevent it from synchronizing, cause it does it often even if you unchecked everything, it's long and it slows down your device meanwhile. Not a big deal, but we're all here so that our life becomes easier right ?
So, using PIM Backup, you can automaticaly backup your whole PIM + files\folder to the storage card, everyday at the time you want, and it will even wake up the pda to backup and suspend it right after, so that you can schedule it by night. It takes around a minute to backup.
Now you can just leave Active Sync in guest mode.... and then you tell me:
Yeah but it will ask me to pair everytime I connect my device !!
That's where my script is showing up: it will stay in background and will closes Active Sync windows as soon as they'll show up.
Just unzip & run once
To uninstall, just delete ActiveSyncBlaster in your Windows directory.
FINAL UPDATE (22.10.07) fyahstar just gave us the reg key I was looking for.... Add a DWORD "GuestOnly" = 1 in HKLM\Software\Microsoft\Windows CE Services for a perfect result (no window opening at all). Or you can rename attachment to .reg and launch it.
Update (21 oct. 07) Everything's fixed
I merged both scripts into one, which will handle both cases (Outlook installed or not).
It will not stay open in background anymore: Now it will only be launched when the device is connected.
It now comes with an installer, just run it and you're done !
Oh, & it's a bit faster too.
Update (07 oct.07) I made a version for those who don't have Outlook installed (extra window to close)
Huh.
Very cool idea. I do the same thing as I use OTA sync but I don't sync with my computer, so I get that dumb "guest" thing all time. I found AS continuous sync interferes with my DUN, overloading the device CPU.
I'll have to try this out tonight, but sounds great, so thanks!
it's easier than this - make a normal AS connection, and in a configurator, uncheck all options... and that's it
utak3r said:
it's easier than this - make a normal AS connection, and in a configurator, uncheck all options... and that's it
Click to expand...
Click to collapse
believe it or not, it's not that easy.
even with nothing checked, the AS will still continue every couple of minutes to sync with the device, even if it's technically not synching information.
utak3r said:
it's easier than this - make a normal AS connection, and in a configurator, uncheck all options... and that's it
Click to expand...
Click to collapse
lastnikita said:
you may want to prevent it from synchronizing, cause it does it often, it's long even if you unchecked everything, and it slows down your device meanwhile
Click to expand...
Click to collapse
It still synchronises: ie starting to exchange with the device, open files for comparison, etc.
The worst is, it will do it even if outlook is not installed.
I'll also check the registry when I get time to see if nothing can be done by that side.
does it still sync constantly in guest mode? I was reading a kind of related (very old) article...
GuestOnly is the real magic in our personal Sync Stations; it’s responsible for allowing all new devices (i.e., those that don’t already have a partnership with the PC) to connect as guests without being prompted to establish a partnership. (Note that all devices that have an existing partnership with the PC will still connect and synchronize as they did before.)
Click to expand...
Click to collapse
http://www.pocketpcfaq.com/applications/undocumentedactivesync.htm
Thanks for this - it is just what I've been looking for to get rid of the annoying "you will only be able to sync..." messages every time I hook up my phone. Will install tonight!
New version
I made a version for those who don't have Outlook installed (extra window to close), 1st post edited
the new version (no outlook) posted will work only once, I will post a working version tomorrow.
I have a questions. It may sound stupid, but I tried to fix it myself without resolution. The files are for the PC. How does it work?
Thanks
godzillaman said:
I have a questions. It may sound stupid, but I tried to fix it myself without resolution. The files are for the PC. How does it work?
Thanks
Click to expand...
Click to collapse
mmm, I'm not certain to understand correctly... yep those are for desktop side (PC). You just have to put one of them (it depends if outlook is installed or not) in your startup folder so that it'll be launched along with act.sync when the computer starts. Then, when you connect your device, if you choosed NOT to pair it with that computer (so that no sync.will ever be launched), annoying windows are showing, and my script will close them instantly. I did it using auto-hotkey. Didn't have enough time to fix it right now, but I swear it will be done till wednesday ^_^'
I'll also investigate in another (proper) method to achieve the same thing via reg-editing and I'll let you know if something can (has) be done that way.
Everything's fixed
It will not stay open in background anymore. Now it will only be launched when the device is connected
I merged both scripts into one, which will handle both cases (Outlook installed or not).
It now comes with an installer, just run it and you're done
Oh, & it's a bit faster too.
See first post !
Here is the registry key to enable GuestOnly mode for activesync. Rename file extension from .txt to .reg. Hope this helps.
Well, while it makes all my work useless (and your file is missing slashes), it works fine, many thanks
my bad on the slashes, thanks for correcting it.
I don't mean to make stupid questions again.
What you made prevents Active Sync in my PC. What can I do to my PPC, because active sync sometimes opens itself when I turn on the phone...
Thanks for everything.
Read here to prevent Active Sync to run from PPC side.
Fabolous... and fast...
lastnikita said:
Read here to prevent Active Sync to run from PPC side.
Click to expand...
Click to collapse
Million thanks... You are fast! Very fast indeed...
oh, no-one read my link? You could have had that key on the 5th october
btw, it's my fault for being obtuse. Looking at what I wrote, it's kind of random.
And I said it was a very old article....
sorry about that anyway thanks for that activesync when you want link, I remember reading that ages ago.
I did look for it where I thought I saw it last...on another site! No wonder I couldn't find it.
Thanks for the reg key fix. I use Exchange OTA, so I don't need to sync with the PC. I ran this registry key on my PC and I no longer get the popup to pair with my phone each time I plug it in. It still allows me to transfer files and access the phone via activesync, but with no annoying popup.

8528 Running extremely slow! Its having a major meltdown! Please help!

I am ready to throw my phone against the wall!
All of a sudden about 2 days ago my phone began to run extremely slow. I cant even describe how slow it was. If I tried to send a 8 word text and after the 4th letter or so it would simply stop recognizing keyboard input. Its acting like its low on ram but I have plenty of memory. If I let it sit, turned on, for a 10 mins or so it might finally show the text so I could then send it. Also, the internet stopped working and it wouldnt connect to my email server (hotmail). I did a hard reset, soft reset and nothing worked. Its acting like it has a virus or something.
Cut to today, I thought I could just reflash it with Black Satin Medium and it would fix everything. It always seemed like a good program and I never had any problems before so I thought I could just reinstall it. It was fine for about an hour and now its moving slow again. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
So please help! I use my phone for everything and right now it is unusable!
Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525. I have flashed my phone before but they always appeared right back onto my phone when I was done. It was effortless. And now I cant figure out how to get my contacts back. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
But I have outlook on my PC and 8525. I never use either of them but they are there.
Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
I am using Black Satin Medium WM 6
Rom date: 7/10/07
Radio version: 1.43.00.00
Protocal Version: 32.76.7020.19H
Storage:
63.48 mb total
7.35 mb used
Program:
50.77 mb total
27.72 mb used
2 gig memory card.
Installed cabs are:
Sleuth 255's PTT Fix
HTC Xbutton 1.51
Cyberon Voice Speed Dial
Lexistudy
Lexisgoo english dictionary
PLEASE HELP!
Jim
jimbo69ny said:
1.I am ready to throw my phone against the wall!
2. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
3. Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525.
3. Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
Click to expand...
Click to collapse
Hi Jim,
1. Hermes is a good device - don't do that with some patience everything will be fine.
2. In such a situation I will go to a major upgrade. Flash new radio e.g. 1.54, and maybe try some of new ROMs - Schap'a or Shamanix
- dont rush to install any cabs first, just see how the device performs for some time. Try syncing with your pc to see can you get the contacts on the devide
- it could be that some of the cabs got corrupted. maybe make sense to download them anew.
- start installing the cabs one by one, with significant time and usage between the installations - you can figure out which one is causing the problem
3. before start syncing for first time, just delete all mobile devices on PC activesync -- >File>Delete Mobile Device
4. Check your regional and clock settings
Have you installed any other software from your PC? I use to have similar problems with early versions of WM6 after installing CE-Star (Asian languages support)
Let me konw how the device performs
Cheers
PS. It is recomended after fresh flash of ROM to hardreset the device imediatley and only then start installations od applications
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
jimbo69ny said:
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
Click to expand...
Click to collapse
Glad to hear that the device start running better
re sync issue - did you delete all mobile devices on Microsoft ActiveSync? after that you should be able to establishe a new partnership between the PC and PPC - then everything must work fine
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
jimbo69ny said:
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
Click to expand...
Click to collapse
You dont delete any info on your PC, only the partnership between PC and Pocket PC. This will not affect your contacts. After that should establish a new partnership - choosing all settings etc., and everything must be fine.
WARNING! Better first archive your contacts and then proceed.
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
jimbo69ny said:
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
Click to expand...
Click to collapse
Hi Jimbo69ny,
Personally I test almost every new rom for Hermes, and every time there is a new rom on my device I do three things:
1. name the phone - e.g. WM_James_Klafe2
2. delete partnerships on the PC - do not do any backup etc.
3. establishing new partnership between the pc and ppc
thats all!
All my contacts are synced with no problem, including notes, and other stuff defined for synchronization. in fact your contacts are stored in outlook, and deleteing the partnership do not affects them at all
Cheers
so what if I don't have outlook installed anymore? does that mean I lost my contacts? does someone a copy of office that has outlook in it someone could send me?
Damn it Ive been having one problem after another with my 8525 just when I think things are going good there is another set back.
My phone wont sync to my computer anymore. I have Schaps 4.20 installed and I installed the cube earlier today just to see what it was like because I was going to upgrade to shaps 4.3. I really liked it but I its more than I need. Now its time to upgrade and when I connect my phone to my pc i get a message that says "usb device not recognized"
What the heck is going on?
I uninstalled the cube from my ppc did 2 soft resets, restarted my computer and it still wont recognize my pcc
After two hard resets I finally got it to accept Shaps 4.3 rom. It still wouldnt do it after the 1st and 2nd hard reset but for some reason, the last time I connected it via usb, it worked.
THANK GOD! I dont know what happened and why it wouldnt connect but Im happy I fixed.
Still no contacts though
Hi Jimbo69ny,
to best of my knowledge the contacts are stored in outlook. if do not have outlook on your pc i cant say what activesync will sync - my assumption is that you have, as you was able to sync some time ago, dont you?
(on my secnd pc i have outlook express and it syncs too with no problems)
which Cube you have installed? I never had such kind of problems with any cube.
the problem "usb device not recognized" happens from time to time - no idea about the exact reason. sometime it is enough to disconnect the device and connect it again, in few cases i needed to restart the computer - and then it worked with no problems. never did hardreste.
I am confused that you still cannot get your contacts synced. i guess you followed the steps i gave you previously
let me know how you forward
btw, try focussing on one issue only - get first your contacts synced

Can't Sync my Samsung focus

I am having a problem with the Sync relationship when I plug my WP7 into the Zune PC software. The Sync Relationship is set to Guest, I would like to change this to being a linked device to do wireless syncing ect. I have try going through the “Change Sync Relationship” steps a number of times but it always stays on Guest. I have also try renaming the device and using the “forget this phone” but neither have worked.
I also try to reset my phone and reinstall my software. Everything I try does not work. Am i the only person who is having this problem
Any help would be great.
Thanks.
Re-Connect
I remember when I first connected my Focus to my PC, the Zune software told me that the association wasn't completed and that I had to disconnect/reconnect my Zune from the PC. Once I did that, everything seemed fine. Did you experience/try that?
D
didn't work
I just won't let me sync. it tell me to change my relationship from guest but when I try to do that it just goes back to the sync screen and tells me to do it again.
ddrizel said:
I just won't let me sync. it tell me to change my relationship from guest but when I try to do that it just goes back to the sync screen and tells me to do it again.
Click to expand...
Click to collapse
I think what you need to do is set up your Zune account...when you open Zune on the top right by the close X there is a a user profile that says sign in..if you have not created one do that...everything else should automatically configure once you log in and plug in your device.
Also make sure you have your phone fully set up with all your accounts on your phone such as when you wipe your device you provide a windows live email account is hotmail, MSN, yahoo. Keep that consistent with your Zune account.
My samsung focus wont sync to my computer or the zune software. I tried to uninstall and reinstall the zune software but all my phone does when i plug it in is search for the drivers. once it installs the drivers it tells me to resart. when i restart my computer and plug the phone back in it starts to search for the drivers again. i tried this all day yesterday but nothing worked?? not sue what to do now
same problem,
I have having a similar issue.
Does any one have a fix? I spent hours on the phone with tech support and no luck.
Nobody has anything
Need more info.
ddrizel said:
Nobody has anything
Click to expand...
Click to collapse
The vast majority of us are not having this issue. If you can answer these questions, maybe one of us can help.
What are you trying to sync? Contacts, photos, apps, calendar?
What OS are you using on your PC?
What version of Zune software are you using?
Do you sync other devices with your PC?
Do you, or do you not, have a Windows Live ID set up as your main account on the phone?
Found the fix
here is the solution, I tried it and it WORKED perfectly: No more "guest" in Zune on my laptop!!!
I've been trying to sort out the same problem with my Samsung Focus for about 4 hours.
None of the things about registry settings or Zune database files fixed my issue. I even did a hard reset of my phone to try and get things working (not that big of a deal now that contacts are all pulled from my live account and pictures upload by default). No dice.
But the brief mention of remote drives above lead me to the solution. I do have a network drive, but it was connected just fine, so I didn't think anything of it.
But then I remembered that I used to have another hard drive in this machine way back when I first setup the Zune software, and I set my Pictures in the Zune software to come off that drive. It was V:\images, but without that hard drive in my computer now, there is no V: drive. The problem is that the Zune software seems to break in a rather unpredictable way when one of the paths for your collection libraries isn't valid. The larger problem is that from the Settings->Software->Collection screen, there's actually no indication that there are any problems. It's a silent failure occuring somewhere in the Zune software that leads to this nasty behavior of being stuck in Guest mode. Worse is that if you try to remove the offending entry, but don't add a new one, and just click OK back through the windows without looking too closely, the Zune software doesn't make any changes. If you don't provide a valid path to replace the invalid one that it had, it just leaves things as they were before you removed the bad entry.
So, I removed the entry that I knew was bad (even though the Zune software wasn't complaining about it), and added a new entry that I knew was good. I clicked OK back out through the windows, then clicked on that "change sync relationship" button again, and followed the steps, and BAM! No more guest relationship!
Just to test it out (because I am a tester after all) I "forgot" the device in the software, messed up my library locations again with a temporary mapped network drive, and replicated the bad behavior and the fix again.
Interesting
ddrizel said:
here is the solution, I tried it and it WORKED perfectly: No more "guest" in Zune on my laptop!!!
I've been trying to sort out the same problem with my Samsung Focus for about 4 hours.
None of the things about registry settings or Zune database files fixed my issue. I even did a hard reset of my phone to try and get things working (not that big of a deal now that contacts are all pulled from my live account and pictures upload by default). No dice.
But the brief mention of remote drives above lead me to the solution. I do have a network drive, but it was connected just fine, so I didn't think anything of it.
But then I remembered that I used to have another hard drive in this machine way back when I first setup the Zune software, and I set my Pictures in the Zune software to come off that drive. It was V:\images, but without that hard drive in my computer now, there is no V: drive. The problem is that the Zune software seems to break in a rather unpredictable way when one of the paths for your collection libraries isn't valid. The larger problem is that from the Settings->Software->Collection screen, there's actually no indication that there are any problems. It's a silent failure occuring somewhere in the Zune software that leads to this nasty behavior of being stuck in Guest mode. Worse is that if you try to remove the offending entry, but don't add a new one, and just click OK back through the windows without looking too closely, the Zune software doesn't make any changes. If you don't provide a valid path to replace the invalid one that it had, it just leaves things as they were before you removed the bad entry.
So, I removed the entry that I knew was bad (even though the Zune software wasn't complaining about it), and added a new entry that I knew was good. I clicked OK back out through the windows, then clicked on that "change sync relationship" button again, and followed the steps, and BAM! No more guest relationship!
Just to test it out (because I am a tester after all) I "forgot" the device in the software, messed up my library locations again with a temporary mapped network drive, and replicated the bad behavior and the fix again.
Click to expand...
Click to collapse
I can't believe this wasn't discovered/fixed after uninstalling and reinstalling the Zune software. The set up dialogue really should prompt you to set up these libraries...
I had many folders that no longer exist in my libraries when I set up my Focus and didn't have an issue. I should probably clean them up, though.
Yeah i know its pretty annoying.
Problem still exists with Focus S - fix worked perfectly
same problem syncing my new Focus S. Checked folders and default Podcast folder didn't exist. Changed and problem solved !

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