Database Users

HELP !! Can't Hard Reset K-Jam

I have searched the forum for several hours, but I could not find a solution to the issue I am having. When I do a hard reset, hit send to begin the format, I get an error saying FORMAT Failed, so it boots back up as if it was just a soft reset. I really need a hard reset, but I am not sure how to make this happen. I have reloaded the ROM several times, but it still does not take and comes up just like a soft reset. I went into bootloader and flashed it that way, but still no go. If anyone could help me find a way to rectify this issue, I would GREATLY appreciate it.
Here are the steps I take
Hold the comm mgr button and the record button at the same time, while hitting reset button, then I get the screen that says
Press Send to restore
factory default,
Other keys to quit
I then hit the Send button, then it says
FORMAT FAT partition
then really fats, it flashes "Format is failed"
I have no idea what to do next, as I can not get my factory default settings back.
Please help. I would appreciate it GREATLY.

try using a different ROM or a more recent rom. if you can sucessfully upgrade the ROM then it should be able to hard reset.

I have downgraded and updated to different roms, but I still have the same problem. Appreciate the advice. thanks

Interesting post.
I got my mini s on Thursday and after initionaly starting the device, i done a soft reset before the o2 crap was installed (to avoid the o2 extended rom loading), but was then curious as to how my xda mini s would perform with the o2 crap installed, but i cannot hard reset my device. I have followed all the hard reset instructions but it doesnt even give me the option of pressing the send button, all that happens is a soft reset.
It would be handy to know how to overcome this problem for future reference, in case i need to hard reset.
BTW i am happy with device without the o2 crap installed.

did you try going into settings and clearing storage?
i never heard of hard resetting not working before myself

Good point, so I just cleared storage, and BAM, it came up as a hard reset, so I am factory installed. Thanks for the idea, I can not believe I did not think of that. Appreciate your help. Just weird how the hard reset would not do it, thats pretty strange.

glad it worked
if anything, i thought the settings method would have less likely worked compared to the hardware method

ArgyleMoss said:
Interesting post.
I got my mini s on Thursday and after initionaly starting the device, i done a soft reset before the o2 crap was installed (to avoid the o2 extended rom loading), but was then curious as to how my xda mini s would perform with the o2 crap installed, but i cannot hard reset my device. I have followed all the hard reset instructions but it doesnt even give me the option of pressing the send button, all that happens is a soft reset.
It would be handy to know how to overcome this problem for future reference, in case i need to hard reset.
BTW i am happy with device without the o2 crap installed.
Click to expand...
Click to collapse
Same here - I got mine last week, and the damned shop had obviously demo'd it to someone before they gave it to me (gave being the operative word as I got it on a free upgrade).
Was a bit narked to find loads of contacts in (obviously a SIM copy) and tried to hard-reset using the 2 buttons & reset and it only ever worked once after much pfaffing - is there a knack in the presses/time etc?

Problems with Hard Reset

I had installed WM5 and I've made backup using spb backup. A year ago it worked properly, but when I've done it a few days ago, wanted to restore it, and when wizard made soft reset after restoring it stuck. There was only blue window where was written Windows Mobile. I found somwhere that I have to do hard reset using the three buttons. I've done it and everything started going correctly. However I decided to change my WM5 to WM6. I read a lot of threads and installed WRCX2. I installed some more programms and it worked correctly. Everything was fine. Then i decided to resotre my backup. And everything went as before, despite I used different backup (previous one). I wanted to make hard reset again HOWEVER IT DOESN'T WORK! I hold the two top buttons, then press the reset button with my stylus and it makes only SOFT RESET! WHat am I doing wrong or how to do hard reset in a different way?

tekky123 said:
I had installed WM5 and I've made backup using spb backup. A year ago it worked properly, but when I've done it a few days ago, wanted to restore it, and when wizard made soft reset after restoring it stuck. There was only blue window where was written Windows Mobile. I found somwhere that I have to do hard reset using the three buttons. I've done it and everything started going correctly. However I decided to change my WM5 to WM6. I read a lot of threads and installed WRCX2. I installed some more programms and it worked correctly. Everything was fine. Then i decided to resotre my backup. And everything went as before, despite I used different backup (previous one). I wanted to make hard reset again HOWEVER IT DOESN'T WORK! I hold the two top buttons, then press the reset button with my stylus and it makes only SOFT RESET! WHat am I doing wrong or how to do hard reset in a different way?
Click to expand...
Click to collapse
Sounds like the problem is the 2 top buttons. Ensure the buttons are held down and re-try.

You were right. At last I managed to do it;] Thank you very!

Possible Bricked HD - Help!

Hi All,
A couple of days ago, my HD was slow to respond so I did a soft reset. However, it got stuck on the 'smart mobility' startup message and wouldnt go any further.
As a test, I reflashed a radio via the SD card but this had no effect either. So I bit the bullet and reflashed another ROM from the SD card. This seemed to work and the new ROM loaded as normal but after a couple of soft resets the same thing happened (wouldnt go past 'smart mobility' on boot).
Today I flashed HardSPL again via SD but that didnt seem to work. Now my device goes straight into bootloader mode and says 'Upgrade ROM code error Please try again'.
Ive started to pull my hair out on this one, so any advice is much appreciated at this point!!
What next steps can I take?

remove the battery for 30 minutes or so then try flashing a stock ROM from SD, if you haven't yet. Also you can try flashing via RUU, just remove the SD from the slot.
If that doesn't help, perform a hard reset...

I managed to get it going by reflashing hardspl and putting on a new rom. However after a few reboots, the phone just keeps getting stuck at 'smart mobility'.
I cant keep doing hard resets as this happens everytime after soft restarting.

If the problem persists with a stock ROM and original SPL, take it back to you vendor for repair/replacement.

Ive managed to get it going with stock SPL and panosha rom.
Is it possible a corrupt memory card is causing this as now its removed, the issues no longer happen (or is it just coincidence)?

slud said:
Ive managed to get it going with stock SPL and panosha rom.
Is it possible a corrupt memory card is causing this as now its removed, the issues no longer happen (or is it just coincidence)?
Click to expand...
Click to collapse
Could be a coincidence. If you revert back to the ROM that kept failing, what happens now?

Thats actually the ROM ive been having issues with (sticking with it as I know something else is at fault here, not the ROM).
I havent tested very much yet, just using another phone for now until I get more time.

when do you hard reset while installing a rom

simple really, everyone says to hard reset when you install a new rom, but at what point do you do it??
i normally wait till it pops up to tap the screen to set the phone up and then take the battery out, reinsert it and do it then.
is that the right time, or can you do it anytime?

sning said:
simple really, everyone says to hard reset when you install a new rom, but at what point do you do it??
i normally wait till it pops up to tap the screen to set the phone up and then take the battery out, reinsert it and do it then.
is that the right time, or can you do it anytime?
Click to expand...
Click to collapse
Personally I do it straight away, i.e. when phone is in splash screen. Just take out battery and hard reset. Obviously only real difference between this and yours is the time waiting for device to initialize to tap screen

so i'm correct in saying that it dosetn really matter when you do it, so long as you do.
in the same vien, why are some cooks now suggest 2 hard resets?

I've noticed in the screen where it says it is setting up you blackstone and there is a progress bar, that it seems like the first reset is quicker and the second and longer. I think that just insures stuff gets installed correct. There may be remnants of other ROMs still there that could cause issues.

I do mine after it has got to the Windows splash screen. I then do a factory reset.

Personally I flash straight from the SD card, so I get a white screen says "Update Done" when flash process is complete.
(in my case it doesn't automatically takes me to splash screen).
Then I take the battery out and perform first hard-reset. Right after I set up everything and i get the manila screen,
I perform a second hard-reset.

Normally I do it straight after it finish flash and the first screen when it start up..

sning said:
... why are some cooks now suggest 2 hard resets?
Click to expand...
Click to collapse
In most cases, some members just want to make sure. I always do the one hard reset with no issues. Mind you, I also use the mtty tool as well before flashing but that's just me....

I actually do the hard reset before flashing... since it is just to remove any traces of the old sys from RAM, it shouldn't really matter if one does it before or after flashing.
Plus: I don't have to watch the flash process and can just leave the phone unattended.

Semicuda said:
I actually do the hard reset before flashing... since it is just to remove any traces of the old sys from RAM, it shouldn't really matter if one does it before or after flashing.
Plus: I don't have to watch the flash process and can just leave the phone unattended.
Click to expand...
Click to collapse
Actually Hard Resetting After a flash is highly recommended, not before. Although it won't hurt to hard reset before, however it will not help avoiding bugs unless you hard reset after your flash.

Care to explain why? The non-ROM parts are cleared either way, and I have yet to encounter any bugs that are fixable by hard-resetting again...

Semicuda said:
Care to explain why? The non-ROM parts are cleared either way, and I have yet to encounter any bugs that are fixable by hard-resetting again...
Click to expand...
Click to collapse
i cant explain it, but a HR has cured some bugs for me. (i've had bluetooth fail to work on cooked roms; HR fixed it).
for the 20seconds it takes, why not! saves you having to spend 30mins later on reconfiguring/reinstalling

There seems to be a belief by many uneducated users in these forums that multiple hard resets somehow make a difference, or that there may be bugs/issues with phones that haven't had a hard reset done to them after flashing.
Somehow, people have it in their mind that the reset that the phone does after the flash has been done >doesnt< totally clear out the RAM/ROM/memory of the device, and that traces remain of the previous ROM, or perhaps bits in memory are not set correctly.
This doesn't happen. Phone memory isn't made of putty or clay. Flashing a stock phone with a cooked ROM doesn't leave some bits of memory set with their old values. Flashing a phone with a ROM that's slightly smaller than the previous one doesn't leave those extra bits unset. Hard resetting a phone multiple times doesn't miraculously reset "stuck" bits that didn't quite get flipped earlier.
Sorry people, but memory doesn't work this way. ROM and RAM in your phones doesn't somehow act differently than ROM/RAM in any other computer. These beliefs are almost always generated by people that aren't quite clear on what actions they are following when flashing their phone. They may be installing additional code after flashing, making configuration changes, or have an auto-install feature active. Or their phone performs different actions based on their location, native language, or carrier. Or the phone's radio ROM interacts differently with the new ROM.
All of these can cause a newly-flashed phone to act unpredictably. NOT because they didn't hard reset their phone twice. NOT because they didn't flash their phone back to a base ROM before updating to a cooked ROM.
When a phone is flashed, ALL memory (ROM + RAM) is re-initialised, regardless of the new ROM's size. There are NO traces of previous ROMs remaining in memory. Safeguards in the flashing process ensures that the code being flashed does not have errors in it. The flashing process also checks for errors in the phone's memory chips to ensure that no hardware errors exist.
These are fundamental activities that happen during all flashes on all phones. There simply isn't any way for a flash to "not quite work". It either completes successfully and reboots, or it doesn't complete successfully and you brick it or are forced to try again.
Resetting a newly flashed phone multiple times is pointless and is simply an act of the uneducated masses rubbing their lucky rabbit's foot or praying to their deity. Do it if you like, but please don't post messages instructing others to do so because it's a necessary step. It's not.

douginoz said:
There seems to be a belief by many uneducated users in these forums that multiple hard resets somehow make a difference, or that there may be bugs/issues with phones that haven't had a hard reset done to them after flashing.
Somehow, people have it in their mind that the reset that the phone does after the flash has been done >doesnt< totally clear out the RAM/ROM/memory of the device, and that traces remain of the previous ROM, or perhaps bits in memory are not set correctly.
This doesn't happen. Phone memory isn't made of putty or clay. Flashing a stock phone with a cooked ROM doesn't leave some bits of memory set with their old values. Flashing a phone with a ROM that's slightly smaller than the previous one doesn't leave those extra bits unset. Hard resetting a phone multiple times doesn't miraculously reset "stuck" bits that didn't quite get flipped earlier.
Sorry people, but memory doesn't work this way. ROM and RAM in your phones doesn't somehow act differently than ROM/RAM in any other computer. These beliefs are almost always generated by people that aren't quite clear on what actions they are following when flashing their phone. They may be installing additional code after flashing, making configuration changes, or have an auto-install feature active. Or their phone performs different actions based on their location, native language, or carrier. Or the phone's radio ROM interacts differently with the new ROM.
All of these can cause a newly-flashed phone to act unpredictably. NOT because they didn't hard reset their phone twice. NOT because they didn't flash their phone back to a base ROM before updating to a cooked ROM.
When a phone is flashed, ALL memory (ROM + RAM) is re-initialised, regardless of the new ROM's size. There are NO traces of previous ROMs remaining in memory. Safeguards in the flashing process ensures that the code being flashed does not have errors in it. The flashing process also checks for errors in the phone's memory chips to ensure that no hardware errors exist.
These are fundamental activities that happen during all flashes on all phones. There simply isn't any way for a flash to "not quite work". It either completes successfully and reboots, or it doesn't complete successfully and you brick it or are forced to try again.
Resetting a newly flashed phone multiple times is pointless and is simply an act of the uneducated masses rubbing their lucky rabbit's foot or praying to their deity. Do it if you like, but please don't post messages instructing others to do so because it's a necessary step. It's not.
Click to expand...
Click to collapse
nice,thanks

@douginoz - thats exactly what i beleive too (or used to!)
however as i mentioned before, i had issues with a cooked rom (wifi or bluetooth wouldnt work correctly)
a HR cured it.
now this could of been a bad initialization of the rom from the get-go, however based on the fact that a flash resets the phone completely, it didnt correctly work *immediately after the first flash*.
weather it's placebo affect, i dont know but i've also experiencing slightly slower performance on no HR rom, vs a HR after rom flash.
as always, a bad install could happen at any time. i'm merely going off my own personal experience between doing a HR and not doing one. no HR after rom flash has given me atleast 2 issues. HR after flash has NEVER given me an issue.

[Q] no soft keys even after reset/wipe

i picked up a 2nd hand G2 and the phone was reset. after going through the setup I noticed that the softt keys are missing. I tried to use it but it was too hard and I couldn't work out what had happened so I factory data reset the phone again. And it is still missing.
The phone is not rooted (I used root checker).
Its running 4.2.2
Everything I've looked for points to the phone has to be rooted with custom rom to be able to hide the soft keys. Some people suggest there might be a fault, but I don't see how this could be a hardware fault. If it is a software fault, then a factory reset should fix it.
I tried to see if there are any OTA updates and it keep saying that it is being downloaded. I'll try to run the LG PC Suite software at home... my work machine is behind a firewall so the installer does not work.
Has any one come across anything like this?