[Q] no soft keys even after reset/wipe - G2 Q&A, Help & Troubleshooting

i picked up a 2nd hand G2 and the phone was reset. after going through the setup I noticed that the softt keys are missing. I tried to use it but it was too hard and I couldn't work out what had happened so I factory data reset the phone again. And it is still missing.
The phone is not rooted (I used root checker).
Its running 4.2.2
Everything I've looked for points to the phone has to be rooted with custom rom to be able to hide the soft keys. Some people suggest there might be a fault, but I don't see how this could be a hardware fault. If it is a software fault, then a factory reset should fix it.
I tried to see if there are any OTA updates and it keep saying that it is being downloaded. I'll try to run the LG PC Suite software at home... my work machine is behind a firewall so the installer does not work.
Has any one come across anything like this?

Related

[CLOSED] Need to remove encryption, but factory reset borked - help!

I've got a bit of a problem with my Nexus 10, I want to do a factory reset to remove encryption, but the factory reset fails every time. I've tried the stock one via the menus, and the clockwork one via recovery, but neither works. I thought I'd have a go at re-rooting it to see if I could force the issue, but the recovery isn't able to mount the SD, so I can't get to the file to flash. The unit is spoofing a Galaxy Nexus for SkyGo purposes, which seems to be causing the adb drivers to not work on my PC, as it's obviously not seeing it as a Nexus 10 when I connect. I can't remove the spoofing, as it needs to be rooted, which brings me full circle.
It's a right pickle!
Any ideas what I might be able to do to get the unit rooted again?
mcwildcard said:
I've got a bit of a problem with my Nexus 10, I want to do a factory reset to remove encryption, but the factory reset fails every time. I've tried the stock one via the menus, and the clockwork one via recovery, but neither works. I thought I'd have a go at re-rooting it to see if I could force the issue, but the recovery isn't able to mount the SD, so I can't get to the file to flash. The unit is spoofing a Galaxy Nexus for SkyGo purposes, which seems to be causing the adb drivers to not work on my PC, as it's obviously not seeing it as a Nexus 10 when I connect. I can't remove the spoofing, as it needs to be rooted, which brings me full circle.
It's a right pickle!
Any ideas what I might be able to do to get the unit rooted again?
Click to expand...
Click to collapse
Custom recoveries don't deal with encryption, if I'm remembering things correctly. If your stock recovery's not working either, then that's a serious cause for concern (and is likely why factory reset isn't working for you). To be honest, you may be kind of hosed on this install around. I'd recommend that you boot up, back up your data using Titanium Backup, offload it (connect it to a PC/cloud service while device is on), then plonk into fastboot and just reinstall (or RUU).
Rirere said:
Custom recoveries don't deal with encryption, if I'm remembering things correctly. If your stock recovery's not working either, then that's a serious cause for concern (and is likely why factory reset isn't working for you). To be honest, you may be kind of hosed on this install around. I'd recommend that you boot up, back up your data using Titanium Backup, offload it (connect it to a PC/cloud service while device is on), then plonk into fastboot and just reinstall (or RUU).
Click to expand...
Click to collapse
Therein lies the problem though, for whatever reason my PC won't recognise the nexus 10, despite the drivers being installed from the ADK etc.
Because of that, I can't use fastboot or anything PC based. I suspect it's because the device is spoofed as a Galaxy Nexus.
The device is currently unrooted too, so that also limits my options.
My data isn't really a problem, I'm happy to wipe everything, it's all backed up on my NAS anyway.
Isn't there any sort of physical reset button anywhere that will force a factory reset?
Managed to get the drivers working on my gf's laptop, not sure why my PC wasn't playing ball, but this is all fixed now.
Ta!

My wifi won't enable after update

Last night, my wifi just stopped working, it won't enable. When I go to advanced I am sometimes able to turn on the wifi, but it just continuously says turning on but won't enable, and sometimes it's just totally greyed out. I also had some problems today connecting to mobile data services as well, and I don't know if that's related.
I've tried a hard reboot (but it just comes up saying no command...), I've tried restarting it a million times... The only thing I haven't tried is a factory reset, because I am abroad using google fi and I am worried that I will have to set up my project fi again and I can't connect to a tower in the USA. (I am not sure if that will even happen, but I won't be back in the USA for a good few months so I don't want to risk it)
My phone says it updated yesterday, which I assume has caused this wifi problem (or a really big coincidence), but I can't find any information online about it.
I run the stock rom, it's not rooted, I have had no problems with any other things besides this.
Is anyone else experiencing this, or has experienced this before? Do you have any suggestions on how to resolve it?
It sounds like you are experiencing the same problem as everyone who forgot to update their vendor image after flashing the OTA. Had you been rooted, the simple fix would have been to flash the the MTC19X vendor image. With unrooted phone, I got nothing. The only possible solution would be a factory reset and to download and install the OTA again.
kyzn said:
It sounds like you are experiencing the same problem as everyone who forgot to update their vendor image after flashing the OTA. Had you been rooted, the simple fix would have been to flash the the MTC19X vendor image. With unrooted phone, I got nothing. The only possible solution would be a factory reset and to download and install the OTA again.
Click to expand...
Click to collapse
I don't touch anything or mod anything on my phones. The phone updates itself and as long as I am not running any custom roms I don't see why they wouldn't have a complete update that basically just spoon feeds my phone. Do you know if factory reset would reset my project fi?
RoseBunny87 said:
I don't touch anything or mod anything on my phones. The phone updates itself and as long as I am not running any custom roms I don't see why they wouldn't have a complete update that basically just spoon feeds my phone. Do you know if factory reset would reset my project fi?
Click to expand...
Click to collapse
I believe factory resets wipe the /data and /cache partitions of the device. All apps installed in /data are deleted, while apps in /system like project fi will have all its setting reset.
It's easy to resolve the iasue if your rooted, but since you aren't the next to last step you may try would be doing a network settings reset. Go to Settings>Backup and Reset>Network Settings reset. Just make sure that you are aware of your cellular data settings so you can set thing back up after the reset.

Unfortunately the process com.android.phone has stopped

I factory reset it and it stay pops up constantly!
Does anyone have a solution to this problem?!? Im willing to try anything. Ive tried all the ones on youtube with the "solution" but it does not work.
I am also running stock too
I also have this problem. Phone is stock, no mods
Is there a way to restore the phone without the built in factory reset?
I think the recovery files built into the phone may be corrupt...
Tried a factory reset and it didn't work
gtmaster303 said:
I also have this problem. Phone is stock, no mods
Is there a way to restore the phone without the built in factory reset?
I think the recovery files built into the phone may be corrupt...
Tried a factory reset and it didn't work
Click to expand...
Click to collapse
Hey there! I fixed this problem by actually rooting my phone! It went away right when I rooted it. It seems that it cleared the cache.

Possible SGH-I337 Brick?

So I was given a Samsung I337 from a friend and upon Kingrooting it I noticed the stability started to degrade.
So I performed a factory reset, and then jumped back in. Noticing google no longer allowed access to the play store.
So I rooted again in an attempt to sort out my Host file, with the intention of "Unrooting" later on.
Everything seemed to work fine, then my phone reset, and stopped at the AT&T logo.
Is it salvageable, or should I just toss it in the bin?
I would love to be able to get to a point where I could just use it, my intention was to eventually put Cyanogen on it.
It's running Android 5.0.1 that was the last thing I remembered while in my About Phone settings. I do not believe USB Debugging is enabled, considering how many times I've factory reset it trying to solve the problem.
I also for some reason can't get MTP Device drivers to install on my PC. 64-bit Windows 7.
ToastyOats said:
So I was given a Samsung I337 from a friend and upon Kingrooting it I noticed the stability started to degrade.
So I performed a factory reset, and then jumped back in. Noticing google no longer allowed access to the play store.
So I rooted again in an attempt to sort out my Host file, with the intention of "Unrooting" later on.
Everything seemed to work fine, then my phone reset, and stopped at the AT&T logo.
Is it salvageable, or should I just toss it in the bin?
I would love to be able to get to a point where I could just use it, my intention was to eventually put Cyanogen on it.
It's running Android 5.0.1 that was the last thing I remembered while in my About Phone settings. I do not believe USB Debugging is enabled, considering how many times I've factory reset it trying to solve the problem.
I also for some reason can't get MTP Device drivers to install on my PC. 64-bit Windows 7.
Click to expand...
Click to collapse
It is salvageable.
You can find your answers in here and here.

LG G2 D802 Bootloop Problem?

Hi,
I have an old G2 which had lineageOS on it, and I wanted to go completely google free and uninstall google play services and stuff, but it seemed my device wasn't rooted (by checking for # in a terminal). I'm completely new to rooting and flashing and everything. Basically I decided I was going to ignore the fact that my brother had already changed things on the phone and I was just going to try and follow a guide to root it and then put whatever ROM I wanted on. Apparently my phone was encrypted, and this needed to be changed before I could do anything so I tried to do a factory reset. When I did this, I ended up in TWRP, which is apparently installed and tried to do a factory reset in that. It prompted me to install Super User or something which seemed like an easy way to root so I said yes. The problem is, the phone never loads. I left it for a good 2 hours to do the factory reset, then it seemed it was not doing anything so I restarted and messed around more. The result is, it is just stuck looking like it's loading up (I assume that's called a bootloop).
So my question is how can I get this phone back into usable condition, I'm not fussed about finishing what I started necessarily, I just need a usable phone. There seems to be good news in that I can access TWRP (v2.8.6.1), which I guess would be useful if I knew how to use it.
Thanks for any help
EDIT/SOLVED: I managed to get it working by going into TWRP, wiping cache and dalvik, installing a new build of lineageos i had already downloaded, not installing superuser, wiping the cache and dalvik again, and rebooting system, and a fresh start of lineage finally loaded. Doubt that's relevant to many people but thought I'd share anyway.
brokemyG2 said:
Hi,
I have an old G2 which had lineageOS on it, and I wanted to go completely google free and uninstall google play services and stuff, but it seemed my device wasn't rooted (by checking for # in a terminal). I'm completely new to rooting and flashing and everything. Basically I decided I was going to ignore the fact that my brother had already changed things on the phone and I was just going to try and follow a guide to root it and then put whatever ROM I wanted on. Apparently my phone was encrypted, and this needed to be changed before I could do anything so I tried to do a factory reset. When I did this, I ended up in TWRP, which is apparently installed and tried to do a factory reset in that. It prompted me to install Super User or something which seemed like an easy way to root so I said yes. The problem is, the phone never loads. I left it for a good 2 hours to do the factory reset, then it seemed it was not doing anything so I restarted and messed around more. The result is, it is just stuck looking like it's loading up (I assume that's called a bootloop).
So my question is how can I get this phone back into usable condition, I'm not fussed about finishing what I started necessarily, I just need a usable phone. There seems to be good news in that I can access TWRP (v2.8.6.1), which I guess would be useful if I knew how to use it.
Thanks for any help
Click to expand...
Click to collapse
you can access the twrp with the power off button and volume less when the lg logo looses the power on and you press again:fingers-crossed:
---------- Post added at 10:04 AM ---------- Previous post was at 10:02 AM ----------
brokemyG2 said:
Hi,
I have an old G2 which had lineageOS on it, and I wanted to go completely google free and uninstall google play services and stuff, but it seemed my device wasn't rooted (by checking for # in a terminal). I'm completely new to rooting and flashing and everything. Basically I decided I was going to ignore the fact that my brother had already changed things on the phone and I was just going to try and follow a guide to root it and then put whatever ROM I wanted on. Apparently my phone was encrypted, and this needed to be changed before I could do anything so I tried to do a factory reset. When I did this, I ended up in TWRP, which is apparently installed and tried to do a factory reset in that. It prompted me to install Super User or something which seemed like an easy way to root so I said yes. The problem is, the phone never loads. I left it for a good 2 hours to do the factory reset, then it seemed it was not doing anything so I restarted and messed around more. The result is, it is just stuck looking like it's loading up (I assume that's called a bootloop).
So my question is how can I get this phone back into usable condition, I'm not fussed about finishing what I started necessarily, I just need a usable phone. There seems to be good news in that I can access TWRP (v2.8.6.1), which I guess would be useful if I knew how to use it.
Thanks for any help
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=HL1wOPe5pLc

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