Returning my Xperia - Must be defective - XPERIA X1 General

I have an Xperia X1a that I ordered through sonystyle.com and t-mobile is my service provider. I have had non-stop problems with this phone from the beginning. For the first week, I couldn't get internet. I played with settings and performed hard resets. Eventually, internet just started working. The biggest issue (also since the beginning) is that the phone will answer 1 out of every 3 calls. I will select the answer button and the phone will show connected but nothing happens. Same thing when I try to dial out. I have to perform a soft reset and then it works sometimes. Also, when someone calls me and I answer, the phone gives me the dropped call sound and the signal bar will change from 2 or 3 bars to no signal and then reaquire a signal.
Has anyone else had these problems? I am in West Michigan.

I got an x1a from Fry's Downers Grove,IL and have had no problems. One cool thing was when I put my SIM card in it asked if my service provider was AT&T(which it is) and than it installed all the settings. I did not have to enter anything manually.

i have tmobile as well and i haven't had any issues like that... it's a shame it's not working out for you. it does sound like it is defective though. are you sending it back for good or just for replacement?

My X1a has been the beacon of perfection for the past two weeks. Must be a defective unit. Those happen every now and again, just sucks if you are the one it happens too.

Have you tried changing the Band in the Settings-->Connections-->Advanced Networking
from HSUPA/HSDPA to GPRS, then soft reset? (after that mine worked, even after I changed it back to HSDPA and then HSUPA/HSDPA.)
Couldn't connect to the Internet until I did that.

Yep, I've tried all the settings. I was going to hold out for a firmware update but the people that are trying to call me are getting upset with my phone issues.
After dropping $860 on the phone, I really wanted it to be perfect. I think I'm just going to ask for a refund. This phone is pretty ruined for me.

Indeed, after $$$ I'd also expect it to work 100%..try another Unit - cause my experience is that this is the best WM PDA to date..
Good luck (sorry 2 hear u got a lemon).

I just wonder what else is on the horizon. I hear rumors of a few new Android devices coming out and also as second gen X1. I've never used the Android OS and don't know how functional it is for business. Also with the guy from HP dropping the Winmo 6.5 hint, I'm curious to see what happens. Lastly, I read somewhere that Winmo 7 will require an accelerometer. I think it would be a foolish requirement but Microsoft isn't known for making the best decisions....
So hard to justify spending nearly $1k with all the risk (not that the risk will diminish)...

I got mine last week, and when my phone was on, it asked me if I want to install settings from my provider, the only thing I had to fix for the internet to work was the proxy server which I knew. It's just bad luck, it happens every now and then. They have to exchange it for a new one.

Related

missed calls

hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.
Edit: Never mind the soft reset fixed it, sorry you can delete this thread.
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
dragon_76 said:
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
Click to expand...
Click to collapse
Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.
Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pigfucker land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call ************* Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.
you dont have to be so angry about it.
HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.
Couldn't help but post a reply
After reading the posts, I am still not sure if I understand the problem. Is pigfuckerland the only place where this is happening. Since I do not live in pigfuckerland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pigfuckerland on my travels. I have attempted to look up pigfuckerland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pigfuckerland has made it online. Thanks for any and all information in advance on pigfuckerland that you are able to provide.
Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her
I would recommend you change the call ringer pulling setting from the default 5sec or something lower.
If a caller don't call long enough, you might miss a call.
Having a lot of problems
I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!
What Radio ROM are you running? I had such problems with the Telus P4000 which is the HTC PPC-6800 or Sprint Mogul. I am currently running 2.06D and it's great the unit came with 1.32 originally, tried 1.40 and 1.47.01. 1.47.01 wasn't bad but not great, had some luck with 2.13 but found 2.06D to work best. I am interested in the latest rom which here which enables REV A, this may help too.
Hey Duck,
try doing this. I think that was happening to me too when i first got my phone. it is going into like a hibernation mode and like a computer's hard drive it is suspending itself til you wake it up. try going into settings/system/ power management or the battery icon. In there go to advanced and make sure that you unmark the two check boxes cuz you obviously dont want the unit to turn off. I hope this works for you.
A friend of mine had this same problem on his P4000. He changed the settings on his phone so that the screen never turns off. When I found out I told him that was a rediculous solution...he told me a CSR told him it was a fix. I convinced him to do a hard reset and it has fixed the problem. If it didn't, I was going to get him to DOA his phone. Try hard resetting...see what happens.
LOL at you people replying to a post from MAY 2007, 4 rom upgrades later toooooo funny
I'm Having the Same Problem
I live in Puerto Rico a US Island 100X35 and hare we have worlds largest collections of antennas per square mile... I is no a problem antennas....
I have the new Sprint ROM I hard reset the Phone and it works for a Day or so without having any app installed on it... and the problem persist... lot of misscalls and some times no voicemail notifications or miss calls notifications
I read a lot and have a lot of hard times with ****ING MORONS in sprint and the have this strange ****ING useless database with most common problems that the only problems reported are with Java and with Bluetooth so after a lot of reading I found some articles about people saying that they ware trying to make some changes to the Bluetooth and they start having problems with calls notifications... Ummmm Java and Bluetooth may be part of the problems when my phone works better is when I have no Headset and when have no Java appz but Hey is a ****ING PDA Phone I want to use Bluetooth... and Java...
What ever it is the problem I don't Know but is someone really know let me know and please **** Sprint and **** Microsoft jejejeje sorry But I think sprint programmers are a bunch of incompetents in a partnership with the Morons of microsoft... and HTC making thinks without thinks about a simple thing (BUG FREE, LOTS OF TESTING, and SOFTWARE and HARDWARE INTEGRATION)
That is what makes Linux what Linux is GPL good Hardware, Testing and Good Integration....
Bluetooth Problems
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Testing and More [email protected]#*ing Testing
jrobertiko said:
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Click to expand...
Click to collapse
Ok I'm Testing for obligation the New (not even Alpha ROM 3.16.651.0) becuse I cant go back to my old ROM I don't Know why but That is not the thing The thing is that I have stop using My Bluetooth because I left it in a friends house and I have seen that I'm having very less problems with The lost Calls... I don't Know Some say it is Sprint Problems, Some Say Windows Problems some say Active Sync Problems.... I personally thinks a little bit of everything....
For now I'm having less problems now that I'm not using the headset...

My touch hd keeps dropping calls

Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort

My Omnia 7 keeps loosing it's 3G connection

My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.

Source of connection, phone call problem.

Seems nobody talks about the call problems anymore. My guess is people given upp. Well the good news from Sweden Samsung is that they are aware of the problem! They have keept denying it or saying tbay cant replicate the problem. Finaly it seems like they are actually trying to get there hands dirty. Maybe because its on all new Samsung mobiles.
Now i was having a idea about the source of the problem, but to get some peace of mind on it, all can post if it works, or not. Hopefully we can at least get to the source of the problem.
Now here is my take on the issues, my way of counting out factors:
Here in Sweden, only 1 carrier have Edge on there network. And its the only company reporting call/connection issues. (calls get randomly muted, robot calls, phone keeps changing network, slow internet etc)
Samsung have a new codec on there phones, trying to achive a new, better, call quality. So my belives is that audio codec have trouble using Edge, and that could at least be a start to find the root of evil (but with a great original idea)
So, do you have the mute call issue? Yes/No
Do your carrier have Edge? Yes/No
Plz answer and lets see if we have a more direct approach to complain/call in issues to Samsung all around the world, remember. The more that reports/complain to the company, bigger chance they speed up time to fix it ... although Samsung isnt fast to come around :/
Well post away, does it work on Edge or not?
Yes I have this problem and my operator has EDGE. And I'm battling to get another phone in this price range (probably the HTC desire HD), becasue my service can't fix this and the operator has no clue to what could be wrong. I recomend you ditch the omnia to.
Remember to not but Samsung s2 or any, same prob.:-(. Been thinking the same as you but im gona stick to it cuz my phone is carrier free etc, and my current contract ends in 3-4 months or so, so im on to a new carrier. Sad but thru. Samsung should have addressed this issue fast, now there paying the price on other newer models.
Thnx for the reply, 1 answer and still on right track :-D
given up is the correct word...
next phone won't be samsung either way =) just to bother them!
Can you relate to edge problem to?
Seems there is no Omnia 7 uers left =(
Yes I have the mute call issue, but as far as I can tell, my Carrier does not use EDGE.
When the mute call occurs I see the phone rapidly trying to change networks, and ultimately if it settles on G there are no more mutes in that call. If it goes back to 3G it happens again. During that time the phone loses the signal completely, then jumps back to full once the switch is complete.
Darn, that could mean the end of my theory. Make sure your 100% sure.
Now, with so little going on, i thought people would love a poll to klick on =P
As far as I could find out, My carrier had a test rollout of EDGE in one city, but didn't continue with it. So, no, no EDGE atleast not in the areas I go to.
I'm in Austria, Provider is A1 and it uses EDGE
Fixed my problem by locking the phone to 3G network
Downside is that I have no signal in an area where 3G coverage is poor...
(so I've to switch back to automatic mode sometimes)...
man, this sucks really bad...
Given up describes it best, so many critical bugs (not only the call issue), never ever Samsung again, its a brick with a great screen. How come early reviews didnt report any of these flaws...
I locked the Phone to 3G and still experience silence during calls and creepy modem sounds. Phone tries to switch 3g on and off and eventually loses signal altogether. Last time I could not end the call after it went silent, windows just froze saying "ending call.....".
Usually doesnt happen in areas with really good coverage like cities, but rural areas make it unusable.
You used Cheveron? I have the call issue bug. Sometimes it happens and sometimes its like there no problem. Its like some days is a bad day and other a good day.
I know for a fact that all carriers in Sweden have no problems exept 1. And since the phone is otherwise the best, im soon changing carrier ... cant wait.
I bought my omnia about 5 months ago from ebay and I face this mute problem since, I was living in Oman when I bought this and now I am living in Indonesia and still facing the same problem even if I used another carrier SIM card.
Actually in my case this problem start only when I received a call and I start can hear the caller voice exactly after 12 seconds of connection and after that call, the mute problem happen for all incoming and outgoing call and I need to restart the phone if I want to make outgoing call without mute problem.
Are you guys having the same symtomp and situation?
fyi all carriers in oman and indonesia has both edge and 3G mode, but locking the phone to 3G didn't solve the problem in my case.
yep pretty much the same, you need to restart it in order to place a call again. That however doesnt guarantee that it wont bug again in a couple of minutes. Its very sensitive to signal strength, hence it happens very irregularly, nevertheless its not an operator issue.
Its maybe more pronounced on some networks since coverage varies.
Locking to edge definitely wont fix it, since it will bug on 3g / 3g+ switching still. It is a Samsung radio issue, its time they finally take credit for their flaws...the hard way.
Some more info from me. My theory is that this is not a Samsung-operator problem but only samsung problem. Because I have also tried my phone with a diferent SIM and i had the same problems, mute/modem calls, a little less but nonetheless. So this I think is totaly a Samsung f*** up. I you can excange your phone for a nother in the price range. The HTC sensation seems good but I know it's android but hey better android then a phone that even can't handle calls. I myself am in talks with my operator to change the Omnia for the sensation because they can not fix the problem. I also got we never heard of this before and then I recorded a video of the phone making the modem sounds (the video is on the forum) and presented it to them and said that they fix this or another phone, and now they I think will never know how to fix it so I will probably get a new phone (the sensation). Cheers.
That its Samsungs fault is there no question about. But i just wanted to se if Edge could be a problem, as it seems to be in Sweden at least. And help folks at, for now, choose a diff carrier that might work better = we are all sleeping soundly. Omnia 7 is the best phone out there atm according to me. But thiss connection/ mute call is really destroying one of the best phones atm. :'(
@voltageMX, lucky you but I think you're going to miss samoled display since Sensation only have SLCD display but at least you'll have a phone that working as a phone.
Too bad I bought my omnia from ebay...so I can't ask for replacement from the seller.
my only hope is mango update will cure the problem...
When call issue occurs i usally turns phone off, remove battery a short short while and start it up. I have noticed this have a lottery effect, i can go some day without the issue, only to se it return again, but as a temp fix it ...is better then nothing =/
Now is there any others that called Samsung in there country recently? In Sweden we got a radio Firmware you can get...by sending in your phonE!!!
But it seems to do the jobb. Internet have been reported faster also. We had users signing up and talking directly to Samsung to aid them in there search for the problem. And finally we got it. Waiting for my phone to return so ill report back about firmware version etc.
So, anybody recently talked to Samsung?
Hi,
I'm from Malaysia and I used to have the 2 seconds mute when I was on a 2G network. After that I switch to an operator which only has 3G (domestic roaming for 2G) and I don't face that issue anymore.

Phone getting less reliable with time - Just me?

Just a general question, but as time goes on and more updates / firmwares are released is anyone else finding their phone becoming more and more un-usable?
When I first had mine back in November last year it was perfect... no problems at all.
It's slowly got worse and worse to the point where I now have the following problems...
1) Data connection randomly drops needing a soft-reset. (yesterday I had to reset my phone around 5 times - stupidly annoying)
2) In dark condtions photos randomly turn out with coloured horizontal lines across them
3) Battery meter messes itself up after a soft-reset (combined with the need to keep resetting my phone due to the data connection this is massively annoying)
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
5) Volume is stupidly quiet now when playing music through an Aux Input.
6) After a soft-reset sometimes the phone just hangs with a black screen showing the battery meter - battery pull then required.
This is just off the top of my head at the moment. I never used to have problems like this. It seems every time I get an updated firmware I get new problems.
I've tried a hard-reset and this hasn't helped.
I love the WP7 software but this phone is beginning to drive me mad, such a shame since hardware wise it is great. I know i'm not alone with feeling Samsung have an ability to mess up the software side of things. Sadly I guess this means I'll look to Nokia next year when I can upgrade.
It's not just you. I wish more people complained to Samsung though, so that maybe we could see some improvement.
Not very helpful but no problems with mine on Orange UK.
Tone_ said:
Not very helpful but no problems with mine on Orange UK.
Click to expand...
Click to collapse
Nah, It's good to know there are some of us out there with functioning models
Also nice to know you're on Orange UK as i've been offered a warranty replacement for this data connection issue I hadn't yet taken up as i believe it to be software related.
If you're running the latest release of the OS then it may be worth giving it a go.
Freypal said:
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
Click to expand...
Click to collapse
This NEVER worked. It's bloody pathetic.
Oooh it's like a game. I had a new problem yesterday. Related to my battery meter woes.
Phone had at least 60% charge, it started to think it had none so wouldn't boot up. Just got stuck in a loop of boot up - instantly power off.
I also had problems with WiFi after mango update but after soft reset everything is working fine except sometimes I can`t connect to an open WiFi network.
Anyone noticed the same problem?
AnnihilatorSC said:
This NEVER worked. It's bloody pathetic.
Click to expand...
Click to collapse
Same for me on this one. I'm on my second Omnia 7, which is about to get sent away to be told it's not fixable and be replaced so I'll be on my third phone
Going to get rid of it as soon as possible and get a Lumia 800.
same here...
Im with T-Mobile UK and i have found the same issue...never thought about it until I read your post though.
I too am finding myself resetting my phone more and more often...also another thing I have found is that it doesn't recognise when to switch to WiFi sometimes instead of 3G...i.e. when 3G is non-existent...very annoying I have to go and turn off the data connection to get it work properly...
i've just made some volume changes and I think it has helped with the headphones although it still isn't great...
I however am scared to return the phone as I dropped it in water and got it out very quickly...so it may have triggered the water seal thingy
Im not due an upgrade until Oct 2012....so I might have to just wait it out :s
I'm having trouble too with a 3 Mobile UK, unbranded latest firmware Omnia7.
Little bit temperamental on rare occasions. Like Freypal data doesn't always want to connect and sometimes it is randomly freezing or only showing the topbar with the battery. Need to pull out the battery to sort it.
On a side note, not connecting to WiFi when in a locked state is really annoying. Have to manually check for emails, WhatsApp etc.
No problems at all for me, only problem i have is Podcaast Pro app is likly to craash now and then, but its the devs fault.
Im having a unlocked, German Omnia 7, 16GB version, flashed to the only local ROM in Sweden from 3 and used with the same operator, and its been great ever since. My problem nowadays is i drop my phone often so when the battery falls out i have to restart, coming from 2-3 Omnia 7 its a lovly life to have it functioning normal, great phone.
Well, im a happy camper, but i noticed Omnia 7 generally working worse over time, mostly the first month is the time frame to discover problems, and if you flash a new rom, this can be the case again, one new month before you feel like tearing our hair, and it´s only connectivity issuess. Changing carrier and ROM fixed everything for me, so no matter how great, the carrier do matter in the choise of a Omnia 7, even if you think you fixed it. Dont know if it appy to you guys, but another Omnia 7 working incridble great here. Glossnas update and all, and it cant be found anymore so...im happy, hope you guys get to be that also.
I'm now on my second Omnia after a warranty replacement for the data connection problem.
New phone -
1) It still loses the data connection, although much less frequently than before.
2) Dark photos i think are now working properly
3) Battery meter still messes up. Must be a fault with the battery itself.
4) Touch wood - Bluetooth now seems ok ...
5) Haven't tried auxiliary volume yet
6) Haven't had a problem with it just displaying the status bar after a soft reset, however if the battery is out for any period of time and i boot the phone up. On the first boot data won't work. I need to soft reset it once for it to initiate.
So in summary - New phone, some old problems fixed. Some new ones. Some the same.

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