HD Crashes/hangs when charging!! - Touch HD General

Hi,
I have been charging my HD via cable (plug charger is broken) on my mac laptop with no problems. Now i have been trying to charge it from my computer at work and everytime I plug it in the whole phone just hangs and nothing works, I can't even switch it off!! I have to take the battery out of the back of the phone.
I have tried this on both a Windows XP Proffesional and Windows 2000 pc and on both they have crashed. I have had this happen when activesync is both active and when I have turned it off on the phone. Is this happening because I have not installed activesync from the disc onto this pc? If this is the case that sucks as I thought you could just plug this phone into any pc and charge it?
Is it worth doing a hard reset?

When you connect to your PC via USB cable, besides the charging, it also try to establish connection one of which is to make your storage card a disk drive. This process will always result in the hanging and crashing and it is normal.
To avoid this, use the normal AC charger for charging, and USB cable for making connection, during which time it is assumed that you will be controlling the coyping or sync process via the PC hence the device should not be working at the same time. Not sure if this makes sense to you.
It is a way to protect the storage card from being corrupted. Only one guy should do the writing of files at a time.

Yes... Steve above is quite correct.
When selecting the phone as a storage device this locks the device and allows the phones SD Mini card to act as a removable hard drive.
If it didn't lock it down the card would get screwed up if doing anything other than operating as a storage medium.
Beards

DOH!! Ok I feel stupid now Was worrying there for a bit. Problem solved, I had the default option of it using the phone as a disk drive when plugged in, I have now set it to Activesync and also I chose Activesync when I connected it and touch wood all is fine, no freezing!!
Many thanks guys its much appreciated.

No problem Mate.... We are all entitled to a bit of 'DOHH' every now and then.

Ok so I now can charge my phone using the pc and the phone doesn't freeze. But I have just linked up the phone in Disk Drive mode as I had something I needed to transfer. The transfer went well but when I unplug the phone (and I have done the safely remove hardware thing) the phone is frozen and I have to yank the battery?? Surely this isn't right?

No... that's not right.
Is this with Vista?
I have found when using my Vista laptop my phone 'occasionally' hangs and I have to switch it off and restart but using Win XP on my other laptop it's fine.
Beards

AFK_Matrix said:
Ok so I now can charge my phone using the pc and the phone doesn't freeze. But I have just linked up the phone in Disk Drive mode as I had something I needed to transfer. The transfer went well but when I unplug the phone (and I have done the safely remove hardware thing) the phone is frozen and I have to yank the battery?? Surely this isn't right?
Click to expand...
Click to collapse
No, it's not right, it's a bug. I'm amazed to read what you've been told so far - I mean just analyze this:
eaglesteve said:
When you connect to your PC via USB cable, besides the charging, it also try to establish connection one of which is to make your storage card a disk drive. This process will always result in the hanging and crashing and it is normal.
Click to expand...
Click to collapse
I mean honestly. How can that possibly be normal or correct behaviour?
I don't know if this is a Windows Mobile bug, or an HD bug, or a possibly a problem SD card you've got in the slot - but there is no way that any process should result in "hanging and crashing" without something being quite wrong somewhere.
You should be able to charge from any USB socket without having to worry about any of this, the advice about only using the AC adaptor etc is complete nonsense.

I am no computer jockey by any means - but I have noticed that my computer (running XP) tries to connect to my phone, as an external device and not as a phone using activesync, if I have windows media player running. With WMP (11) off, it uses activesync as normal - might this be causing this issue?

Boinng said:
No, it's not right, it's a bug. I'm amazed to read what you've been told so far - I mean just analyze this:
I mean honestly. How can that possibly be normal or correct behaviour?
I don't know if this is a Windows Mobile bug, or an HD bug, or a possibly a problem SD card you've got in the slot - but there is no way that any process should result in "hanging and crashing" without something being quite wrong somewhere.
You should be able to charge from any USB socket without having to worry about any of this, the advice about only using the AC adaptor etc is complete nonsense.
Click to expand...
Click to collapse
I don't think Steve meant it crashes the device and is normal.....
I think what he meant was when the device is connected as a disk drive it locks out the device (as if it's crashed).
It's normal for the phone not to be able to do anything other than transfer data when acting as a mass storage device.
Beards

I am using Windows 2000 on this PC so its not a Vista issue. And I did think it very weird, can understand it not wanting you to fiddle with the SD Card while you have it plugged in but it should release the phone when I safely remove hardware.
I am assuming no one else has this problem then? I might fish out an old 2gb mico sd card I have and see if it does the same thing, if it doesn't then its the SD card.
I will test this at home as well to see if its just the PC's here that are causing it. Mighty annoying as I have pulled the battery like 8 times now lol.

Yes... the only answer I can think of is it being the SD card that is not releasing itself.
Again it's normal for it to be locked out whilst it's connected but as soon as you 'pull the plug' you should be able to instantaneously use the phone again.
Beards

Tried this one?:
Start/Settings/System/Energy/
Disable charging when phone is ON and connected to PC.Works great for me!

Yeah I will try and find the 2GB card I have and see if that works.
And luckyuser I want my phone to be charged while it is connected though. Also my problem is that my phone crashes when I try and disconnect from the computer in disk mode, meaning I have to yank the battery.

Related

G1 won't sync with Windows XP?

Hello all, Dutman here. My g1 works flawlessly and it is rooted(JF 1.43) but I seem to have a problem. when I connect it via usb the LED lights up and it shows me it's charging,, but it doesn't ask me to mount files or the USB in general. This could be due to the fact that I am missing the little usb cover piece, the one that is like really bendable, it sort of fell off. I don't have that anymore, could that be the problem in why my G1 isn't syncing?
Try rebooting your phone, i found sometimes with JF firmware for one reason or another the mount does not work after long periods of use... probly nothing but worth a try. If you are using a Windows 2000, XP, or Vista computer, it should just work automatically so my advice would be to try it on another computer to determine if your computers the issue.
dutman said:
could that be the problem in why my G1 isn't syncing?
Click to expand...
Click to collapse
Not likely. Power cycle your G1 as suggested by crackmunky and verify that your USB host controllers are functioning correctly within Device Manager.
If you are using a USB hub, try plugging directly into the PC. I've had no end of trouble syncing windows mobiles in the past when connecting through a hub.
Trouble syncing
Okay, My G-1 is connected through the USB 2.0 cable directly to my computer and it is not recognizing it at all. I open the My Computer link, and it says that there is a Mobile phone. And it has a removable hard drive thing. But I click on the removable HD link and it tells me to insert a disc. And I click on the phone, and it is telling me there is nothing there. Please help, I would really like to sync up with my PC at home so that I can add music and tones to my phone.
OS is Windows XP SP2
G-1 is Firmware 1.1
does the phone show that there is an SD card in it?
sk5000 said:
Okay, My G-1 is connected through the USB 2.0 cable directly to my computer and it is not recognizing it at all. I open the My Computer link, and it says that there is a Mobile phone. And it has a removable hard drive thing. But I click on the removable HD link and it tells me to insert a disc. And I click on the phone, and it is telling me there is nothing there. Please help, I would really like to sync up with my PC at home so that I can add music and tones to my phone.
OS is Windows XP SP2
G-1 is Firmware 1.1
Click to expand...
Click to collapse
If you look at the taskbar on the top of the G1 screen, you should see the USB icon up there on the left. Drag that taskbar down (same as you drag your Menu up) and you should see a bar that says "USB Connected". Click that bar and you will get an option to Mount your device.
I had the very same issue when I first got my G1. It took me forever to realize I could drag the top taskbar down.
When I open the SD Card cover on my phone the system unmounts the disk. I suspect that it has everything to do with your missing dust cover.
ckacey said:
When I open the SD Card cover on my phone the system unmounts the disk. I suspect that it has everything to do with your missing dust cover.
Click to expand...
Click to collapse
WTF????....i was even dumb enough to believe that and i even went and tried it....lmfao at my self...
ninoedgar said:
WTF????....i was even dumb enough to believe that and i even went and tried it....lmfao at my self...
Click to expand...
Click to collapse
I don't understand your reaction.
I just verified it again, went to he sd and phone storage option in settings from the home screen. opened the SD card slot cover, rotated it down (if the phone is flat face up, my cover was facing the floor) and the SD card section goes from
Total space
968 MB
Available space
299 MB
Click to expand...
Click to collapse
to
Total space
Unavailable
Available space
Unavailable
Click to expand...
Click to collapse
ckacey said:
I don't understand your reaction.
I just verified it again, went to he sd and phone storage option in settings from the home screen. opened the SD card slot cover, rotated it down (if the phone is flat face up, my cover was facing the floor) and the SD card section goes from
Click to expand...
Click to collapse
nope didnt happen for me... maybe my phone doesnt have that function....lol..
I bought mine retail the week of valentines day, maybe it is a different version. I'm running the stock ROM 1.1, I didn't get it OTA in a timely fashion so I forced it. Three days is fine for a spread, but "by the end of the month maybe" is stupid.

PC Companion - F#@*ing "Phone Detected" Window

Does anyone know of a way to stop PC Companion from displaying the "Phone Detected" window every time I plug my X10 into my PC?
I tether via USB through PdaNet, and thus have to plug my phone into my laptop. But I don't always want to mount my SD card, which seems to be the only way to get the window to permanently close (closing it without the SD card mounted causes it to reappear a minute or so later).
It's quite bothersome.
I'll second that, only state that it is very bothersome.............
Yes, I hate it! I'm confident that we will have it fixed along with the Froyo update!
saltorio said:
Does anyone know of a way to stop PC Companion from displaying the "Phone Detected" window every time I plug my X10 into my PC?
I tether via USB through PdaNet, and thus have to plug my phone into my laptop. But I don't always want to mount my SD card, which seems to be the only way to get the window to permanently close (closing it without the SD card mounted causes it to reappear a minute or so later).
It's quite bothersome.
Click to expand...
Click to collapse
ya know the easiest fix for this is just to right click on the PC Companion software in your taskbar, and click exit. Problem solved since obviously you don't need the software running and it should still have a shortcut in your start menu
or you can just block the program completely since it is 100% useless unless you are buying SE apps.
Just keep it in case you need external reset.
I'm sure there are other issues in your life to be worrying about.....
Yes, the screen lock after a call!
Do you think that there may be some sort of auto-run file on the supplied sd card? They did put pc companion on there so maybe there is something there to make pc companion run automatically everytime you plug in to your pc. Just a thought.
mswindows START->RUN type 'msconfig' uncheck -SonyEricsson PC companion at 'Startup' tab then reboot

Using Disk Drive Mode - Avoiding potential issues.

Hi everyone,
I am hoping to save you all headaches and the pain of hardware resets. I finally figured this out and wanted to share it with you as I know how much time we all spend customizing our HD2's and how long it takes after a hardware reset.
The problem:
HTC Sense will not load. Hardware reset required. This happened to be 7-8 times before I realised what caused it.
You either shutdown or reset your phone and HTC Sense fails to load. ALso get certificate errors, and most apps/programs file to load
What was causing it:
There could be many causes. For me it was the following. Each time:
I connect my phone to my PC in 'Disk Drive' mode. All works fine. Once I disconnect the phone from the pc, or when I rest. I get the problem mentioned above. Nothing I can do, simply have to hardware reset.
Why it happens:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card. When you connect the phone to your pc in 'Disk Drive' mode, it locks the SD card exclusively by the pc. Therefore WM and Sense cannot access the SD card. If you go to your phone and use file explorer, you will see that the SD card is not visible/available.
Somehow this damages the registry/apps/programs causing the problems outlined above.
This happened to me several times. Each time I had installed apps and though it was that particular app. The last time I did nothing. Just transferred some movies and the problem happened. Thats when I did another test. Again, same problem.
I have always connect my phone in ActiveSync mode now, never had this problem again.
BEWARE - DO NOT connect your phone in 'Disk Drive' mode to your PC.
YOU HAVE BEEN WARNED
I also had this problem, but I never used diskdrive mode
This is the truth about disk drive mode, not the above!!
hgalanos said:
Hi everyone,
I am hoping to save you all headaches and the pain of hardware resets. I finally figured this out and wanted to share it with you as I know how much time we all spend customizing our HD2's and how long it takes after a hardware reset.
The problem:
HTC Sense will not load. Hardware reset required. This happened to be 7-8 times before I realised what caused it.
You either shutdown or reset your phone and HTC Sense fails to load. ALso get certificate errors, and most apps/programs file to load
What was causing it:
There could be many causes. For me it was the following. Each time:
I connect my phone to my PC in 'Disk Drive' mode. All works fine. Once I disconnect the phone from the pc, or when I rest. I get the problem mentioned above. Nothing I can do, simply have to hardware reset.
Why it happens:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card. When you connect the phone to your pc in 'Disk Drive' mode, it locks the SD card exclusively by the pc. Therefore WM and Sense cannot access the SD card. If you go to your phone and use file explorer, you will see that the SD card is not visible/available.
Somehow this damages the registry/apps/programs causing the problems outlined above.
This happened to me several times. Each time I had installed apps and though it was that particular app. The last time I did nothing. Just transferred some movies and the problem happened. Thats when I did another test. Again, same problem.
I have always connect my phone in ActiveSync mode now, never had this problem again.
BEWARE - DO NOT connect your phone in 'Disk Drive' mode to your PC.
YOU HAVE BEEN WARNED
Click to expand...
Click to collapse
All you have to do to avoid these issues is use a little common sense ....
Disk drive mode is a lot faster than Active Sync so for , syncing large files, or a lot of music Disk drive mode does it in half the time ...
Now some of the points you made are true, if you connect in disk drive mode, your phone does not have access to the SD for the duration of your connection ...
Now here is where the common sense comes in .... Follow along ....
1.) Connect your phone via disk drive mode, lay it down, and DON'T TOUCH IT TILL YOUR DONE, and are going to unplug it ...
That is about it ....
If you want to be really really safe(read paranoid), you can switch to airplane mode for the duration ..
I use my phone about 85% of the time in disk drive mode and have had none of the "problems" above ...
So again treat it like you are supposed to , treat it like a removable drive, you don't try to run programs or make calls on your thumb drive, or you external hard drive do you(this does not mean run programs from , wanted to add this to eliminate the obvious)?
Now with all that said, Disk Drive mode is much faster if you use it like you are supposed.
p.s. And it is just safe to unplug your phone from the USB if you need to reset it, saves power spikes, driver load time, and just a bunch of headaches, like the fact it is a usb drive that you just UN-safely removed from your PC because you reset it and that caused it to hard disconnect.
One more thing, it is not a good thing to make statements like you have made to be, FACT, to the community, if you work for HTC or a hardware manufacturer and are pointing out a defect then that is good, but your points are not really FACT , they are your experience.​
hgalanos said:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card.
Click to expand...
Click to collapse
well theres your problem, tweaks on the sd card? just asking for trouble.
any program that either interacts with the system, or runs in the background, or tweaks should always go on device.
watcher64 said:
All you have to do to avoid these issues is use a little common sense ....
Disk drive mode is a lot faster than Active Sync so for , syncing large files, or a lot of music Disk drive mode does it in half the time ...
Now some of the points you made are true, if you connect in disk drive mode, your phone does not have access to the SD for the duration of your connection ...
Now here is where the common sense comes in .... Follow along ....
1.) Connect your phone via disk drive mode, lay it down, and DON'T TOUCH IT TILL YOUR DONE, and are going to unplug it ...
That is about it ....
If you want to be really really safe(read paranoid), you can switch to airplane mode for the duration ..
I use my phone about 85% of the time in disk drive mode and have had none of the "problems" above ...
So again treat it like you are supposed to , treat it like a removable drive, you don't try to run programs or make calls on your thumb drive, or you external hard drive do you(this does not mean run programs from , wanted to add this to eliminate the obvious)?
Now with all that said, Disk Drive mode is much faster if you use it like you are supposed.
p.s. And it is just safe to unplug your phone from the USB if you need to reset it, saves power spikes, driver load time, and just a bunch of headaches, like the fact it is a usb drive that you just UN-safely removed from your PC because you reset it and that caused it to hard disconnect.
One more thing, it is not a good thing to make statements like you have made to be, FACT, to the community, if you work for HTC or a hardware manufacturer and are pointing out a defect then that is good, but your points are not really FACT , they are your experience.​
Click to expand...
Click to collapse
totally agree with that! the disk drive mode is EXTREMELY valuable. my kaiser didn't have it, and so i carried around a microsd card reader in my pocket along with the phone.
with the hd2, i don't have to carry the card reader anymore (though the card reader is even faster).
in my use, i have never been forced to do a hard reset as an outcome of daily use of the phone and its advertised features. this includes almost daily use of the disk drive mode.
during this time, sense has remained stable...with CHT installed...to DEVICE memory of course. which leads me to my final point. install all your programs to device memory, especially services and background applications or start up applications. keep your active wallpapers and ring tones and message tones and theme related stuff on device memory. games and documents and media and the like can go on the storage card. heck i even install games to my device memory because i can...the HD2 has 2-3 times more device memory than the windows mobile devices of the past 3 years!
perhaps the more appropriate warning for everyone is:
AVOID INSTALLING PROGRAMS TO THE STORAGE CARD IF YOU INTEND ON USING THE DISK DRIVE MODE. IF YOU MUST INSTALL TO THE STORAGE CARD, THEN AVOID UNNECESSARY USE OF THE DEVICE WHILE IT IS IN DISK DRIVE MODE.
Seems like a lot of sensationalism in the OP, but the point is valid. Installing apps/tweaks/etc to the SD card and then attempting to use elements which access those resources while they're not available is bound to create issues.
Simply install those applications/tweaks to the internal memory. I've done this, use disk mode 95% of the time and have not had any issues with Sense crapping itself.
chuck232 said:
Seems like a lot of sensationalism in the OP, but the point is valid. Installing apps/tweaks/etc to the SD card and then attempting to use elements which access those resources while they're not available is bound to create issues.
Simply install those applications/tweaks to the internal memory. I've done this, use disk mode 95% of the time and have not had any issues with Sense crapping itself.
Click to expand...
Click to collapse
My Fear with the title of this post is , those that do not know any better, will not actually read the thread, but only the opening post ...
Things like "DO NOT" and "MUST READ" in the title imply facts not in evidence.
And to be honest, and trying not to hurt anybodies feelings(yeah right!), there are enough misconceptions by newbe's , we do not need more ....
hgalanos said:
The problem:
HTC Sense will not load. Hardware reset required. This happened to be 7-8 times before I realised what caused it.
You either shutdown or reset your phone and HTC Sense fails to load. ALso get certificate errors, and most apps/programs file to load
What was causing it:
There could be many causes. For me it was the following. Each time:
I connect my phone to my PC in 'Disk Drive' mode. All works fine. Once I disconnect the phone from the pc, or when I rest. I get the problem mentioned above. Nothing I can do, simply have to hardware reset.
Why it happens:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card. When you connect the phone to your pc in 'Disk Drive' mode, it locks the SD card exclusively by the pc. Therefore WM and Sense cannot access the SD card. If you go to your phone and use file explorer, you will see that the SD card is not visible/available.
BEWARE - DO NOT connect your phone in 'Disk Drive' mode to your PC.
YOU HAVE BEEN WARNED
Click to expand...
Click to collapse
Alright time to settle this once and for all. I literally JUST did what you expressly warned us all not to do and I can say for a FACT that the Mass Storage/Disk Drive works absolutely fine.
Steps to avoid your problem -
1. After connecting to Mass Storage mode, lay the phone down and LEAVE IT ALONE. Like watcher said earlier, you don't pick up your portable hard drive and play with it while it's connected to your PC so why would you do this to your phone when it's acting as a portable hard drive?
2. Don't run apps installed to SD card while the phone is connected in Mass Storage mode. When in Mass Storage mode, your device CANNOT access the SD card. Your phone is acting as an SD card reader. Therefore if you try to run an app that is installed to the SD card while connected in this method, you will get an error. No brainer.
3. You know that neat little system tray in the bottom right hand corner of your Windows computer? Down there is a "Safely remove hardware" button. Get used to using this button. It's the only way to remove the hardware from without risking damage to the data on the card. If you just unplug the phone from the PC, you're not giving either the phone or the PC any warning about what you're about to do. If you use the "Safely remove hardware" feature on your PC, it stops the drivers on a software level, making it safe to unplug the device without the risk of damage to the files. NO BRAINER.
4. Follow my advice - It'll save you future headaches while continuing to use the Mass Storage mode on your phone.
Cheers -
Dan
Title of the thread changed:
From
DO NOT Use Disk Drive mode - MUST READ
To
Using Disk Drive Mode - Avoiding potential issues.
I fear that the original title of the thread could be misleading to some and so it was changed to something more "informative" as opposed to what it was, a warning.
c'mon, man. just like others said, it's just sensationalism and if you used common sense you wouldn't post this thread. have you tried copying big files via active sync? apparently not.
dan138zig said:
c'mon, man. just like others said, it's just sensationalism and if you used common sense you wouldn't post this thread. have you tried copying big files via active sync? apparently not.
Click to expand...
Click to collapse
Who might I ask is your post targeting? In examples like this, when specifically targeting your message to a single person and not as a general statement, it's best to quote at least part of the message you're replying to.
-DH
dharvey4651 said:
Who might I ask is your post targeting? In examples like this, when specifically targeting your message to a single person and not as a general statement, it's best to quote at least part of the message you're replying to.
-DH
Click to expand...
Click to collapse
sorry. i was speaking to the OP
question about the disk drive mode and double twist. Anytime I try to use disk drive mode, double twist tries to run. So I have been using active sync only.
Question 1: Do I need double twist?
Question 2: If I let it run, what is gonna happen?
Used disk drive mode on my tp2 all the time (well, when transfering certain converted movies....) and had no problems.
nrfitchett4 said:
question about the disk drive mode and double twist. Anytime I try to use disk drive mode, double twist tries to run. So I have been using active sync only.
Question 1: Do I need double twist?
Question 2: If I let it run, what is gonna happen?
Used disk drive mode on my tp2 all the time (well, when transfering certain converted movies....) and had no problems.
Click to expand...
Click to collapse
just delete the autorun.inf off your sd card ...
It is just a media sync app that sucks IMHO ...
Good to see all the feedback.
I can tell you for a FACT that I tested this again.
I connected it to the pc, did nothing. Disconnected the phone, all ok.
I did a soft reset after a few mins. Same thing. Sense crapped itself.
I have BSB Tweaks, CHT, and various other UI tweaks installed on phone memory. I have various apps on the SD card.
Anyways, another question.
The size displayed for the phone memory under windows when the phone is connected. Is this the total space left on internal memory, or only space left to install apps?
Reason I am asking is that if I install everything on the internal mem, won't it kill performance and cause other issues?
Thanks.
dan138zig said:
c'mon, man. just like others said, it's just sensationalism and if you used common sense you wouldn't post this thread. have you tried copying big files via active sync? apparently not.
Click to expand...
Click to collapse
Of course I have copie dlarge files. Why else would I buy a phone with SD storage available.
I have a 16GB SD card and copy movies to it all the time. I use Windows explorer, takes a little longer, but regardless of any other opinions, I will not be using Disk Drive mode ever again. I have been burnt too many times.
I've always used disk drive mode, pulled the phone out without doing safely remove, taken phone calls, run apps which are installed on the phone not the SD and never had a problem.
Perhaps you've got a duff phone that's a little bit sensitive, or a duff app which is causing it?
watcher64 said:
just delete the autorun.inf off your sd card ...
It is just a media sync app that sucks IMHO ...
Click to expand...
Click to collapse
thanks. I wasn't sure if the autorun.inf was for that or something else. I need to transfer over some psx games to the storage card and I don't like taking the back off the phone more than necessary.

Please Help! PC won't detect HD2

Hello
I've got an HTC HD2 tmo US...
When I plug in the sync cable from the phone to the PC, simply nothing happens.
The phone charges but Mobile Device Center shows not connecting and nothing about detecting hardware or anything, when I set the phone to ask what to do (ie. Disk Drive or Activesync) It also doesn't ask anything when plugging in.
Any ideas?
First check the phone with another cable. Are you using the supplied USB to micro or another cable - like a retractable? I made the mistake of buying a retractable that wasn't fully wired to handle data.
Uninstall Activesync and reinstall with the phone disconnected - they once the install is done reattach.
stim141 said:
First check the phone with another cable. Are you using the supplied USB to micro or another cable - like a retractable? I made the mistake of buying a retractable that wasn't fully wired to handle data.
Uninstall Activesync and reinstall with the phone disconnected - they once the install is done reattach.
Click to expand...
Click to collapse
Hey
Yup, I tried another cable, both are official HD2 cables or OEM...
I have also tried another PC (32bit WinXP) - still no detection.
When I press volume down and power for 3 seconds, it gives me that tricolor dislay, i tap it and changes to USB, my PC then sees the phone (but of course not usable).
So I think it's software related, I'm trying to flash with the SD card, but so far it's just stuck on Loading....
Any other suggestion you might have perhaps?
I've managed to figure out it seems to go into car kit mode everytime I plug in the sync cable, and NaviPanel pops up some times. Looks like it's a tad buggy though cause it won't go away and then it goes away and comes back, etc.
Any ideas?
stuck in car kit mode is indicative of a faulty usb port. some people have had success by cleaning out the port with various means,,, compressed air, wd40, toothbrush, one aguy even spat in it.
mostly, though, it requires a warranty repair.
theres a thread "stuck in car kit mode" in the regular hd2 general section.
That fixed the issue! Toothbrush, yes I failed a few times, just kept watching the screen and got really in there hard and dirty on the top small gap, and wala- the light came on while it was locked and it worked.
Is this a permenant solution though? Is it really only dirt and something that is just for maintenance sake or should I be worried the hardware is faulty or on its way out?
Sorry, couldnt say. Sent mine away for repair and they swapped out teh whole board. Plus minewas deffinately clean as a whistle. It seems some people have dirty slots, some have hardware faults.
Have you tried messing with the USB to PC settings?
Settings > Menu > All Settings > Connections > USB to PC > Either pick Activesync or Disk Drive.
Sometimes my computer doesn't do anything when I plug in my phone using Activesync. I would have to open up Windws Mobile Device Center and detect it manually.

Cannot get phone to mount as mass storage anymore

Well pretty much as the title says. I have never had a issue with it before, but as of today it will not for the life of me mount. I sometimes (after many tries) get the windows 7 pc to the mass storage device but when I click on it it just loads forever before freezing up and failing to load any files from the phone. Then after being disconnected and reconnected I cant even get it to let me mount the device.. When I click mass storage it goes to the confirm mount page, but when i try to mount it again it just clicks but nothing happens.
I have no idea what is up. I have ordered a new usb cable but im not sure thats the problem.
Has anyone else had this issue? What was the sollution you came across that fixed it for you. Any help is appreciated.
Plug it in and go to device manager. Delete it from device mgr if it shows up. Reboot.... plug it back in after reboot and see if it recognizes it. Should reinstall itself and recognize.
Let me know......
Sent from my SPH-D700 using XDA App
Had the same issue about the time I first moved to GB, turned out to be the cable but the timing of when it happened had me pretty twisted.
gregory15 said:
Plug it in and go to device manager. Delete it from device mgr if it shows up. Reboot.... plug it back in after reboot and see if it recognizes it. Should reinstall itself and recognize.
Let me know......
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I can once again see the device (drive H but when i click to view or explore it completely locks up the window. So its unable to access the device but it does however know its there. I can access my device with adb as i tried it to see if I can atleast get it to communicate.. but have no way of accessing the sdcard via mass storage :-(
*update* Well I really wanted to get some files (audiobooks) sent over.. so I gave the kies air a go... That seems to be a decent temp fix.. and over a gigabit connection to my wireless N phone the transfer speeds are probably on par if not faster than usb... atleast it seems so.
prolly the cable
happened to me before
the sdcard can be read through an sdcard reader, just not through the phone.
The usb cable would charge the phone but it wouldnt connect for NOTHING. I would tap connect, it would press but then unpress as if nothing happened. just following the motion of my finger.
Found a BB cable a couple weeks later after i lost my stock one, and my phone was picked up by odin,adb, sd card, blah blah blah
it was so funny cuz i was blaming my pc for it instead of the cable cuz it worked so well for me before until i plugged my phone in on a friends comp and it didnt pick it up, but when i used his HD2 cable, it went through without a hitch.
TL;DR
Kies air will do till your new cable comes in.
Are they any issues or quirks with the phone reading the sd card? We've had a rash of epics come in lately where the sd card port has gone bad. Just making sure it's not that (but it's a very easy fix, the port is actually removable and we get them shipped to us as a new part.)
Sent from my SPH-D700 using xda premium
I get this on froyo, can't connect, every once in a blue moon it does, when it dosnt I use dropbox, kies air works good also. But on GB it works everytime, same cable, go figure

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