Database Users

Wizard wont turn on - however lights still flash?????

Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?

just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!

This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?

No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.

no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?

its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????

This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.

it sounds as though it may be a bug connected with a GPRS connection???

ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!

if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???

its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!

to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....

i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.

yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!

any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!

yep i still get the problem! still no cure!

I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.

Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....

thanks for the response, unfortunately mine is definately not related to the battery charge!

mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!

Phone goes to sleep and won't wake up.

It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.

I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down

I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?

bump
got the same problem.

For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.

HD keeps vibrating!!

Hi All
This night my HD started to vibrate at midnight and I cannot stop this. I did first al soft reset, removed the last programs which I had installed yesterday, but this does not solve the problem.
I did then a full reset, but no luck. It still keeps vibrating. When I remove the battery and put it back, does not help. Keeps again vibrating.
help

Give it to your girlfriend while ya busy playing WoW

send it back, its a hardware issue. something crapped out

You got the latest htc model, the Touch Vibra, especially designed for chicks!
Actually, this is a widely dicussed issue. There seems no other way but swapping it against a new one.

Me too
Wow! That's interesting because last night, out of the blue mine just started vibrating too and it wouldn't stop. I tried turning it off, soft reset and hard reset, but it kept vibrating...even during the hard reset. The only way to get it to stop vibrating was to pull the battery. I put another touch hd battery in, hoping that might be the issue, but alas, it continued. I did some research and it seems this has happened to others, usually from setting their sms, email or whatever to vibrate when receiving a new message only to have it continue to vibrate after receiving the message. Since mine is not set up that way then it must be something else. Indeed as the post above says, it's probably a hardware issue. I'm ovenighting mine back for an exchange this afternoon.

HTC Legend suffering Standby on Death (SOD)

hi all,
i having my 1st Android phone (HTC Legend), but my set suffering Standby on Death (SOD), not sure if the right term. When it on standby, I not able to wake the phone; only way to remove the battery and on the phone again.
However, during it 'freeze' mode, try calling the phone; won't ring but caller doesn't get any engaged tone keep trying connect tone.
Please advise if any1 experience the above or any steps I can do.
** Try searching the web, only found SOD on Win phone.
Cheers.
Edit/Delete Message

The same thing happend to me yesterday, for the first time (I pulled out battery to reset it). I had a few random resets last few days, but I do use my legend for app development testing, so i'm not sure if i somehow provoked the problem.
Offtopic, but just looking at logcat output of a normally running Legend you get impression that there are a lot of unfinished stuff, especially HTC applications (news widget is terrible)

I'm also seeing the same random resets on my Legend. Not sure what when wrong. I have a bunch of apps installed but I don't know if this relates to any of them.

It happened again just now. Restarts on daily basis now

just make a hard reset

Ok. I did a hard rest. And i don't want to install any apps, let it run in vanilla flavor for 2-3 days and see if it happens again.
If it does, that means it must be caused by one of the apps installed before

I had some SOD's, but after a complete clean and reset to original setting, everything disappeared.
Maybe it was a problem coming from installed software...

clean reset, wiped out everything. reset after 15hrs of up time. i'm going to RMA this thing

Hi all - first post here...
I have not long had my first HTC handset - and I really like it, but nearly every day I get this 'SOD'...as described here.
I had to remove the battery to wake it up again only this morning.
I have noticed, that it only seems to do this when it can't recieve the weather data (under the HTC clock)? the handset never seems to hang etc while it has this data?
Have others seen this? Could it be a bug?

Why not bring all SOD threads to one?
As I see all SOD's are same on all devices.
There is bunch of symptoms but if you have sod than you are experiencing some or all of the symptoms.
General help is to hard reset few times than flash shipped ROM then hard reset again few times then flash your favorite custom ROM or leave shipped, and reset again few times. And finaly set network to GSM+AUTO in Phone band configuration. Or try to change SIM with another network operator.
All of this helped some people but there is many who did not solve the SOD with this nor anything else.
I know I am posting in more than one thread same thing and it is not double or triple or X posting it is just help request for people who could finaly understand what is problem and help us all.
Sory, and thanks in advance.
Weather is not problem on my device, I did try turn it off, disable auto update of everything .... no difference.
Even I leave it connected to USB and it have the internet connection all time and I do not have SOD, I have DIM of death screen dims not turn of and if I disconect it and pres power to go to stand by or to turn off screen I can not power on device until i pull battery out few times - 4 - 5 timesto be precise or sometimes even more.

I got a new replacement unit and it works fine since. I guess my old unit was really defective
Sent from my Legend using XDA App

I have had to have my handset replaced now. My SOD contiuned and then the Mic gave up and no-one could hear me in calls - made it unusable as a phone. I also had battrey issues where the phone wouldn't charge and the battery meter read wrong.
All seems fine with this replacement handset.....

Does your SGS ever turn itself off randomly?

Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks

More likely that it just "freezes" and you can't get it to react, then the solution is to take out and back in the battery - Sounds like a defective unit to me.

i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.

Adevem said:
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
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So..are you saying that the phone is actually still 'on'...just the screen is not turning on?

yeee sort of. lol. but why it's unable to answer, yet able to receive calls. i have no idea. same goes for any kind of notification that wakes your screen (SMS, calls, alarm, etc.)

Next time it happens, i'll try calling the phone to see what happens...I dont wanna return it because I have a 'rare' phone that seems to have good gps and can enter recovery mode.

you should check bell to see if there working and have recovery mode i got my just recently the newer shipments are hopefully all working with recovery mode and good gps

Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.

Yeah, I agree with everyone. I had SetCPU on my device and it would shut off a bunch of times per day. After I unintalled it everything worked fine. Another trick you can try is when the phone "freezes" try to hold down the home key. You sould still get the task manager box.

My first SGS did this a lot. My second and third SGS have not done this. Conclusion: faulty.

Yep...
I'm with mine for more than three weeks now, and I've never managed to cause it to freeze/shut down. although yours considerable rare, You'd rather have a working device I presume...

TMReuffurth said:
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
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Click to collapse
No, i haven't installed any apps like that. Like i said, GPS works 'ok' on this phone and it enters recovery mode. Thats why I would hope its a software thing and can be fixed. I will go back to get an exchange today ONLY if they let me try it out 1st (recovery mode).

I've had this happen twice, both times I was charging the phone with the screen locked and the cable was accidentally violently jerked out, after that my phone wouldn't turn back on without a battery pull. It has not happened of it's own accord though.