Database Users

Stuck on vendor screen

Hi
Yes, I joined the "Bricked my Artemis" club.
Problem is what do I do now? It says "Load the original vendor ROM" in this forum but how? I don't have the luxury of ActiveSync anymore. I tried connecting via mtty and that worked. I've tried to reset there and it took the commands but when I reset it still only shows the vendor screen.
I have downloaded a software package from the vendor that branded my phone but it's the normal AS update tool. I just realized my Bootloader Screen (three colors, you know) changed to a grey screen with a progress bar hanging at 0%. What the?
I read somewhere that perhaps my bootloader is too new. But how do I downgrade without AS?
I hope you can help me. I need the damn phone for my job...
Edit: I managed to get an original ROM onto it again, so please ignore this. Although I'm still trying to find out how to get USPL to cooperate...

have the same problem
Hi, how have you solved the issue. It came up to be the same problem with me as well. Thanks Radas
Kokuyo said:
Hi
Yes, I joined the "Bricked my Artemis" club.
Problem is what do I do now? It says "Load the original vendor ROM" in this forum but how? I don't have the luxury of ActiveSync anymore. I tried connecting via mtty and that worked. I've tried to reset there and it took the commands but when I reset it still only shows the vendor screen.
I have downloaded a software package from the vendor that branded my phone but it's the normal AS update tool. I just realized my Bootloader Screen (three colors, you know) changed to a grey screen with a progress bar hanging at 0%. What the?
I read somewhere that perhaps my bootloader is too new. But how do I downgrade without AS?
I hope you can help me. I need the damn phone for my job...
Edit: I managed to get an original ROM onto it again, so please ignore this. Although I'm still trying to find out how to get USPL to cooperate...
Click to expand...
Click to collapse

s200 blinking, no start

hello..
i know this is my first post, and i did used a search button...
could not find any threads about someone stupid like me..
i tried to flash my s200 with wm6 and failed, look`s like it was not unlocked eaven i have purchesed it as unlocked..
at first i get coloredbooter but after when i tried to flash older version back it started to blink on me..
i can not start it up, screan just start to flash and status LED also..
looks like it can not get to boot loader..
any ideas?
TNX
Ivan

When you tried to update to WM 6 what ROM did you used for the downgrade, the no vendor ROM ?
The exact name: RUU_Prophet_220734_2207114_024721_NVID ?
It started to blink after this first downgrade or after you upgraded to WM 6 ?

i have not dongrade it.. i just run wm6 image over existing and perfectly running one 5 series downloadad from here few months ago.. dont know the name...
after it hanght on bootloader, and then i start to read... LOL
i RTFM.. and saw steps...
i tried the downgrade when i was in position of colored bootloader with
CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE
then it was restart and hanght on OS load, then i have noticed that image file was not in MBs it was in Kbs looks like damaged image...
after i unpluged batery it hanged for good...
start blinking.. :-/

laser-interceptor said:
i tried the downgrade when i was in position of colored bootloader with
CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE
then it was restart and hanght on OS load, then i have noticed that image file was not in MBs it was in Kbs looks like damaged image...
after i unpluged batery it hanged for good...
start blinking.. :-/
Click to expand...
Click to collapse
You are aware of the fact that you are posting in the Prophet-section?
If that your point, because you own a Prophet, then I'm sorry to say that flashing your device with a Wizard RUU isn't a good move...

now when my phone wont start i know it was a bad idea.. :-(
i was just 2 slapy and 2 fast.. wanting wm6...
anyone can help?

BUMP !.. :-(

Try to enter bootloader: hold the camera button and soft reset.
If that works, try: http://wiki.xda-developers.com/index.php?pagename=Flash_From_Bootloader

Problem with HW6925 stuck in Bootloader :(

I need help! urgently! I need to fix this phone (hw6925) and I do not know how... can anyone help me on this? It is stuck at bootloader, I tried replacing the rom but nothing... I can have access to another phone of the exact model but I dont know how to get the rom out of that... I tried getting the bin and transferring it through mtty but still I cannot get it to work... any help?

Is the bootloader stuck in Serial or USB? If Serial, take out battery, let the screen fade away until you barely see the HP logo, put battery back in along with cover, dock the PDA with power, it should change back to USB. Download the rom from HP website, 6945 should work, and flash.

Join the Club
absolutn said:
I need help! urgently! I need to fix this phone (hw6925) and I do not know how... can anyone help me on this? It is stuck at bootloader, I tried replacing the rom but nothing... I can have access to another phone of the exact model but I dont know how to get the rom out of that... I tried getting the bin and transferring it through mtty but still I cannot get it to work... any help?
Click to expand...
Click to collapse
Here is how to get it out of HP Invent Logo, G.39 .......
soft reset, do not connect yet
press ctrl, alt delete, if on xp, find process wcescomm........., end that process if it is running. plug in data cable for our $600.00 Paperweight, It should now say "USB" instead of "SERIAL" on the hw6925........, now run mtty,
change the port to that w one, you know the one one, if not its the one that does not say comm, or just click on usb to the right, if there is one, next when it opens up the new screen, it should say something like "USB>"
type, " set 14 0 "
now soft reset hw6925,
Should go back to Booting up normally, now for people like me with the "NO GSM AT Startup, we are F"C"ED
someone i change the model number on my hw6925 to a 6915, still no gsm, any of you programmers want to help us out, please do, I will be the first to donate

[SOLVED] Connection Error [262]. Stuck in bootloader (tri color) mode.

I'm new in these forums as well I'm new with flashing ROMs so obviously I messed up flash process and my device stuck in bootloader (tri-color) mode. This post I address to those unfortunate like me .
# Symptoms #
- ROM flash started and stopped at 17%. After recovery flash process stucks at 0% and pops Connection Error 262. Device is stuck in bootloader mode not possible to flash anything, hard reset does not help, flash from SD card does not help either.
# Possible cause for that #
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
2. Connection between ActiveSync and device was not established when flashing ROM file.
Before to go any further please take your time and read Polaris Wiki to get familiar with glossary and acronyms used here.
PROCEED ONLY if flashing original ROM does not help, hard reset does not help and flash from SD card does not work.
# Solution #
1. Download MTTY software.
2. Kill ActiveSync (Press Ctrl-Alt-Del and stop rapimgr.exe and wcescomm.exe processes).
3. Plug Polaris into usb port (Plug directly not through hubs).
4. Start MTTY after chose USB from PORT dropdown list (if it is not listed there then ActiveSync processes were not stopped).
5. in window type: set 16 0 (enter cmd mode)
6. after type: task 8 (this will format phone)
7. after type: task 0 (this will restart phone. Not always necessary)
8. soft reset
This procedure can damage your phone. Use it as last resort.
Official source in french here.
Now before flashing any ROMs read carefully how to flash (not install!) Hard SPL.
# P.S. about install and flash termins #
This error with flashing happened to my due misunderstanding between notions of installing something on your device and flashing. In my opinion those are completely two different things. As for first I understand of running some cab or exe directly on device. So problem comes when people sees install Hard SPL en device as they try to find some cabs or exes to install directly on device or they just copy all files to device. To make things clear Hard SPL "installation" actually is ROM flash process which must be done with maximum caution, but those who did not read Wiki won't understand it.
Cheers, whitealien

BiG THX @ Whitealien.
works to 100% on my Touch Cruise.
I flashed under Vista Ultimate...
# Solution # ... addition from me for Vista users!
....
2. Start Windows Mobile Device Center and Deaktivate USB Connection and then start Task manager end kill
Process wmdc.exe.
Rest of whitealien. and have fun!

Thank you!!!!
I had given up on this, and was sure my only option was a warranty repair :O

always welcome

Thanks, you've saved my Polaris.
Mine didn't want to react anymore to the soft reset, so I replaced your instruction 8 with:
Cmd>boot
and that did the trick.

whitealien said:
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
Cheers, whitealien
Click to expand...
Click to collapse
I had exactly the same problem, for whatever reason went back to original SPL before HARD SPL.
I solved my issue by using back the original original HTC RUU_signed.nbh and flash it using the CustomRUU.
Thereafter, repeat the entire HARD SPL and flash the home cooked ROM.
Cheers.

For unbricking your HTC Polaris, you can try also a hard-reset (if it is related to a software error):
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html

Thank you very much
you really helped
thank you again

mrfone2003 said:
Thank you very much
you really helped
thank you again
Click to expand...
Click to collapse
you are welcome.
Seems people are still falling for this error.

I'm has this error.
Solution (with SPL-2.20):
- kill ActiveSync (process, not uninstall)
- cable to USB on motherboard
- hard reset on phone
- connect to cable
- flash OFFICIAL rom
Two time I revive my Polaris.

help me please
hi.I have a big problem with my htc touch cruise when I installed a hard spl htc dedicate a Diamond.donc I had a white encrant after I did a hard reset since my htc no longer I have a black encrant are neither green nor orange but when I connect with the pc I am data interface and it does not recognized my htc. In my pay is not qualified repairman three non réparé.aidé unable to please me I tried the commands mtty.exe but does not c I do not really know how it works.
thank you for your patience and for help

thanks for the support
Thanks dudes for the great help you gave to recover my htc dual from bootloader screen. I am very happy to have my phone back. Thanks for everybody for the help they have provided generously. I appreciate alot. infact thousands times.

I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.

aaront1988 said:
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
Click to expand...
Click to collapse
Did you follow all steps from 1st post?
Did you kill all running ActiveSync processes?

I did indeed, i'm on vista so didnt have those particular processes going but followed the step from Aeroman and it still doesn't want to play. Any ideas?

managed to find a working XP machine and it worked a treat. Thank you so much.

thanks,this solved my pb

please help
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((

wesram said:
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
Click to expand...
Click to collapse
What did you do to get there?

whitealien said:
What did you do to get there?
Click to expand...
Click to collapse
hey, im sorry for the late reply. it didnt notify me and now after posting several times asking for help in many threads by accident i bumped into this thread again to see that u answered and thank you so much.
now, what i did? this is the wierd thing, i didnt do anything, i went and back to see my phone stuck in bootload .... after this i tried almost everything i can find. from ur solution to flashing original rom to hrd spl to .........
now all gave an error except the original rom (polaris.1.28.415.2), it did went to 100% and device restarted to take me to my nightmare .... another bootloader screen am i suppose to search for polaris 1.28.0000?
i still have now the same writing shown.
please help me with this, its a nightmare .... is it totaly dead???
i managed to catch what it is saying b4 bootload screen (only when SD card is in place) it says no image file was found!!! in a very fast way and go to bootloader. in case the sd is not in place nothing happens and it goes straight to the bootloader

Htc hd2 brick =(

Hello people ...
not much to say ...
i think i bricked my phone .... =(
i installed one of the ROM downloaded from here ...
and it brick my device ...
what should i do ? :`(
it says on the screen :
" Your OS ROM isn't customized for you hardware.
Please refresh the proper ROM code or contact the service center. " ((
p.s. i cant install other ROM
couse it cant see the usb (((

i got the problem solved =)
guess it came from it self couse i was nurvios )))
i entered the hard boot menu pressed the UP (volume) button and then pressed 2 time i think the up(coluve) and down(volume) then it not entered the boot option but connected the USB ...
i installed other ROM and its working fine again ... )))))

so far I have seen 1000 people on xda developers that assume to have bricked their phone...and probably 1 out of 1000 has truly done something stupid to brick his phone.

[email protected] said:
so far I have seen 1000 people on xda developers that assume to have bricked their phone...and probably 1 out of 1000 has truly done something stupid to brick his phone.
Click to expand...
Click to collapse
And then there are the 999 who think they have done something clever, but still bricked their phone...

gladly im not one othe 1\1000 people that done it =)
i had my luck on this one =)

i guess i was celebrated too early...
i tryed to delete the HSPL
by the video tut ... ( yeh yeh ... what can be more easier )
well ...
it says to get a stock rom ( i did it )
it say to put it on the SD after formating it to 32 bit ( i did it )
then hard boot ... ( i did it )
power button ...
and ........... puff ...
now i get: ( On boot ):
PB81100 HX-BC
SPL-1.42.0000 XE
microP(LED) 0x05
microP(TOUCH) 0x03
Upgrage ROM code error
Please try again ...
WHAT IS THAT ? :`(
dose it means i brick it ?
(p.s.)
Tryed to install the HSPL again ...
the install is successfull. ... but no change on the device ...

you have used the wrong rom.
you must use the correct rom that was on the phone when you got it.

Or the correct region. In doubt, just enter your phone's serial number on the HTC download page (here for 1.66) to make sure you get the correct official rom.
Then extract it, put the nbh on your card, etc.

" Sorry, this software download is not suitable for your device. "
hhmm .... i had the hong kong rom originaly ...
maybe it means i have to download it from an hong kong htc site ?

yes....choose the hk site

Are you solved the problem?
How?
I have a similar problem.
I have the same screen at boot, but when I try load anything my device as stuck in progress bar (0%) even for shipped rom’s…
This happens when I try load a shipped rom from SD. Before that I have loaded several cocked rom’s from SD without problem.

the fix...
hold volume up and down together and insert the USB cable then run a different or a good ROM

Bricked friends hd2!!!?!?
PLEASE HELP... I was trying to install android throught NAND on my friends hd2,, in the process of flashing the ROM via Magdalr or whatever.. it froze so i pulled the battery.... and it doesn't turn on. I've pulled the battery on my other friends HD2 so im confused as to why this one in particular does not turn on! PLEASE HELP!!! SHE'LL KILL ME IF SHE FINDS OUT!!!
EDIT: PHEW i figured it out... but im having trouble installing these ROMs

Did i brick my phone??
So my brother was trying to do who knows what to my hd2 and now the hd2 powers on and it says "stick together" (its a t-mobile hd2) and it just stays on that screen.. I'm not the most tech savvy person so bare with me... usually below where it says "stick together" it would show a bunch of numbers and codes and after a few seconds it would load windows mobile and the phone would work fine. However, mine just stays on the stick together and theres no more of those numbers and codes on the bottom.
Did he just brick my phone? And if he did... HOW THE HECK DO I FIX THIS???
HELP :*( i need to use my phone!!
Thanks

Heh I'm in the process of doing my very first flash to get a full install of Andriod 2.2 on my HD2, once I find out a specific answer I've been looking for I'm gonna start the process

HD2 brick
I just bricked my HD2 (USA T-Mous). I tryied update RADIO when was progress on PC 100% in PDA 96% and freezed. I just pulled battery and phone is bricked. When I connect to PC via USB, i can listen twice short plug sound and this is all. No bootloader, nothing. Any reason? Thanks

Did you try to turn on your mobile pushing "vol down" to load usb mode ?
After that, you can flash an official rom.
That "saves" my Leo...

NarkotiQUE said:
I tryied update RADIO
Click to expand...
Click to collapse
if the radio had 51 in the version (example 2.07.51.xx) then it is a brick, dead, gone.

NarkotiQUE said:
I just bricked my HD2 (USA T-Mous). I tryied update RADIO when was progress on PC 100% in PDA 96% and freezed. I just pulled battery and phone is bricked. When I connect to PC via USB, i can listen twice short plug sound and this is all. No bootloader, nothing. Any reason? Thanks
Click to expand...
Click to collapse
Did you have any luck? Does your device have HSPL? Let me know if you still need assistance.

xtntx said:
Hello people ...
not much to say ...
i think i bricked my phone .... =(
i installed one of the ROM downloaded from here ...
and it brick my device ...
what should i do ? :`(
it says on the screen :
" Your OS ROM isn't customized for you hardware.
Please refresh the proper ROM code or contact the service center. " ((
p.s. i cant install other ROM
couse it cant see the usb (((
Click to expand...
Click to collapse
hi i'm looking for a motherboard htc hd2 bricked? can you sell yours?