I've seen a post somewhere where members are stating that the phone sometimes stops charging from the power supply. I had this tonight and when playing around with the charger, could hear arcing. It's due to the slide in plug part not making good contact with the pins. Evidence of this is a blackening of one of the metal plates inside the socket part (not the pins on the main charger part). Suggest you check your charger, as prolonged arcing is not good.
Another one here, I'm afraid.
The main part of the adaptor has silly silly bits of sprung metal that are supposed to contact with the smaller plug part. Unfortunately, on mine the two parts are rather loose it sometimes does not connect.
I hope that my supplier won't want me to send the whole phone package back otherwise it's going to cost more than the value of the adaptor to send insured.
Keep an eye out for this, folks. As the previous poster suggested, it could cause overheating.
- Steve
Update :
HTC Europe have just returned my mains adaptor, still intermittently faulty.
I've sent them a stiff letter with images of the pitted and blackened contacts caused by the mains arcing.
If that doesn't produce an acceptable response, I shall escalate the issue to a third party because of the potential safety issue.
Update :
HTC returned my power supply saying that they cannot find anything wrong with it. Not happy !
Obviously, because the problem was intermittent, they must have tested it briefly and not seen the problem.
I wrote to HTC UK enclosing pictures of the burned and pitted contacts. No reply.
I imagine that I shall now have to persue warranty through the original dealer (Handtec, who don't really want to know anything about faults after the first few days, but nevertheless have a legal obligation to resolve the issue).
Unfortunately I can just see myself going round in circles with HTC again. Grrrr!
Since its not a computer item you have to prove that it isnt working, which technically shouldnt be to hard since you have burn marks, if they continue to say noting id be temped to get a qualified second opinion from someone and get it on letter headed paper, if they refuse to do anything after that you can say you have expanded all reasonable efforts to fix this issue with themselves (HTC) which is a potentially life threatening issue, you have not had a satisfactory responce to date (DATE IT) and if you have still not recieved a reply / replacement within 14 days, the next communication will be from my solicitor, where matters will be taken further, on the grounds of faulty electrical goods proven to be faulty and not being replaced.
Try that and see what happens, course getting a solicitor might cost an arm an a leg for the cost of what? a £20 power adaptor...
Yes, it's frustrating.
I should have no problem getting an assessment from a qualified engineer - I work as an electronics engineer myself in a safety-critical industry (aerospace).
I'll give Handtec fair chance to solve my problem first before wheeling out the big guns ;-)
Here's an enlarged photo of the contact inside the plug half of the adaptor. You can see where it has started to arc :
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im sure trading standards would love to take this up for you
dont forget your rights under sale of goods act or the european act of similar powers (cant recall the name
and it isnt up to you to prove it is faulty, its up to them to prove its not
the pictures look clear cut to me, serious design fault
bbc watchdog anyone?
My charger did this too!
Called up orange and they sent me an entire new handset and i had to give back the old charger, battery and phone. Leaving me with 2 8gb cards, 2 spare stylus', 2 cases etc...
So i'm not complaining
Jake
My HTC charger stopped working just a few minutes ago, luckily i had a 750mA USB charger which i bought for 5 bucks lying around and that works perfectly, charging it with that now.
Related
hello, i have had an 8525 since december and it has been great. except the other day i was going to charge my phone but i saw that the connector was messed up, and i have no idea how it got that way cuz my phone has zero scratches and hasn't been dropped. i tried using a 2mm flathead to fix it but it didn't work and i was scared to use a lot of force because i don't want to cause anymore damage. any help would be appreciated, thanks.
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Will examine internally later today but meatime you do not say if it still works.
Mike
my did the same !
I have the same problem my one completely broke after messing around trying to fix any help would be appreciated
Ouch. :/ .......
mikechannon said:
Will examine internally later today but meatime you do not say if it still works.
Mike
Click to expand...
Click to collapse
thanks for the reply, and yes the phone still functions perfectly. i turned it off though so i can save it for an emergency, as i do not have a backup phone.
Above we can see:
1
The rear view of the USB connector
2
That re-soldering will not be possible. This is a multi-layer board and these components are not part of or soldered to the USB Connector.
Above we can see:
1
The top of the USB housing and it's anchoring (possibly earthing also) soldering.
2
Soldering would be possible here to re-do the anchoring solder joints. This would be worthwhile if the connections are still in tact and the purpose is merely to re-anchor the housing.
Another view above of one of the anchor joints. Caution should be used not to dissipate excessive heat through the board - given its multi-layer nature and components on the reverse side.
Mike
EDIT:
In baller4ever85's picture it looks like one side only has come adrift and it may just require the anchoring joint to be re-soldered - but that assumes the contacts are still fine otherwise.
^thanks for the detailed pics. i don't have any experience with soldering. will htc repair it? my phone is also still under warranty w/at&t so i will see what they can do(probably not much).
I had this problem to the point I could not Sych or power the phone. I called at&t and it was replaced under warranty repair. It was replaced with an at&t branded 8525.
In the FWIW department... I did call HTC prior to calling at&t. Since this is a mother board repair item, minimum charge to look at the phone was quoted as $245!!! Thus the call to at&t.
If you can't get it fixed, I'll buy it.
dbltap said:
I had this problem to the point I could not Sych or power the phone. I called at&t and it was replaced under warranty repair. It was replaced with an at&t branded 8525.
In the FWIW department... I did call HTC prior to calling at&t. Since this is a mother board repair item, minimum charge to look at the phone was quoted as $245!!! Thus the call to at&t.
Click to expand...
Click to collapse
thanks a ton for that advice. im gonna give them a call today, because its so frustrating not having a phone.
dbltap said:
I had this problem to the point I could not Sych or power the phone. I called at&t and it was replaced under warranty repair. It was replaced with an at&t branded 8525.
In the FWIW department... I did call HTC prior to calling at&t. Since this is a mother board repair item, minimum charge to look at the phone was quoted as $245!!! Thus the call to at&t.
Click to expand...
Click to collapse
well i called at&t and they said i could do a warrnaty exchange but the rep told me i would most likely be charged $500
so i guess im not sure what to do.
baller4ever85 said:
well i called at&t and they said i could do a warrnaty exchange but the rep told me i would most likely be charged $500
so i guess im not sure what to do.
Click to expand...
Click to collapse
That must be because they replace the entire board. A bit different from here:
http://www.pocketpctechs.com/main.a...9&area=repairs-full+service&item=75H00465-10M
Mike
hey everyone
today, 2 weeks after I purchased my Galaxy S 2, suddenly I saw a stain
I went to the lab of the store i bought the device from
they claim it's some kind of liquid which got into the screen from the speaker above the screen.
of course they can't open the screen and check what kind of material is it because it will ruin the screen.
but there is no way a liquid came in touch with my device. I watch it very carefully
last night I only played some angry birds and everything was fine
and this morning (after charging it at night while turned off) this stain showed up
does anyone familiar with the problem?
got any clue what may cause it
here are some pictures of it:
h++p://img121.imageshack.us/img121/2877/img20110711wa0000.jpg
h++p://img96.imageshack.us/img96/818/img20110711wa0001.jpg
h++p://img31.imageshack.us/img31/641/20110711134712.jpg
if anyone can help I'll very appreciate it. thanks
I have never seen anything like this (embedding your first two picture)
Is it possible the case you have is too tight?
The discoloration is on the inside of the screen?
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Looks like water/liquid stain the way its spread.
jje
Sent from my GT-I9100 using XDA Premium App
the case fits fine. I bought the device with a friend and he have the same case without any strange signs on his screen
I tried to remove the screen stamp - it's not that
the touch works in the defected area
and there is no hearing problem from the ear speaker
if it is liquid, considering the way it speard
it probably happened in my pants pocket judging by the angle
but it doesnt make any sense
at the store's lab they told me if they seperate the led screen and the touch screen to check what is this stain, they can't assemble it back.
but since they dont give me warranty on the screen i'll have to pay them for new screen anyway.
any chance I can send it to samsung so they'll do the check and if it's their fault the replace will be for free?
I thought maybe some part melted into the screen, but they said every part was in it's place
eshtivi said:
any chance I can send it to samsung so they'll do the check and if it's their fault the replace will be for free?
Click to expand...
Click to collapse
That's your best bet. If something happened during assembly they'd cover the cost. If they find it's not a defect you'll probably have to pay. But I'd imagine you're still better off having it repaired by Samsung directly. Someone had their screen replaced due to breakage and it was 300 GBP just to give you some sort of reference.
I have seen moisture cause this (it does not take much) and it will normally dry/clear up albeit very slowly.
the stain keeps growing
and i'm sure i didn't add any water/moisture to it in the last 24hrs
it's so strange...
I'm having trouble contacting the local samsung here
hopefully they won't send me to the store I bought the device from
I saw a display replacement on ebay which cost 85 GBP (will loose the warranty of the other parts, not to mention ruin the whole device)
if I'll do it at the store it'll cost 220GBP
it's a hugh bet to send it to samsung. it can cost 300 GBP not including delivery
any suggestion which path should I take?
it almost sounds like the digitizer/screen sandwich is coming apart?
You are out of the store return window to just return for exchange? If there was a return period (not some shady store with missing return policies), just demand a refund, tell them it is not from water. Demand to speak with the manager.
Does your unit carry warranty from Samsung? I think the way this one works, you send it in, they evaluate it, if they admit it is their problem they will fix for free. If they say "it is water damager, user error" they will offer to fix for a fee, and you can still refuse and pay for the return sipping of your phone. So I believe most you will be out is shipping both ways.
Swapping the screen yourself may require some good skills - do you have them?
no returning after turning on a device
warranty on hardware only except screen&touch (had to sign on it when bought the device)
I dont think I have the law at my side
I guess I can only count on the manufacturer
no store here gives warranty on screen&touch
and this store was the only one which let you change the ROM without loosing warranty on hardware
the device also comes with their custom ROM and no recovery mode (so no one will steal their ROM)
Is it cancelling my warranty with samsung itself?
update:
here is a fresh picture
h++p://imageshack.us/photo/my-images/28/img20110712wa0000.jpg/
you can see it grows
and this time i used a whole white screen and found something new
you can notice there is a burn of the status bar in the corner
That is definitely a "liquid" stain. Aim next time bud. That is all
Sent from my GT-I9100 using XDA App
you have any screen protector on this? clearly some layers are coming off
sorry you are having this issue
Completely off topic, but we should be more careful about mixing words like "yellow" and "stain" in the same sentence...
also off topic but if its yellow, I'd speak to your gp bud
Sent from my GT-I9100 using XDA App
So im seen alot of q's asked about "epad wont turn on" or "charger broke"
Just to let people no 9 times out of ten when you tf wont turn on people tend to think its finished and say there good byes. But a member here has said that theres a problem with the cargers and that putting it in a zip tie bag and putting it into the freezer for 30mins will help.. supposedly the boxy part of the charger has heat sensers and there reading the wrong temperatures so thats the idea of the freezer..
Some user said this helped there heat issue too.
*make sure it a zip tie bag/air tight bag to keep moisture out..
If people whos pad still wont turn on plug it into a laptop/computer to allow a slow charge for approximately 3 hrs and see results
Last resort is to buy a new charger with specifications of output values of 15v/5v
Charging at 1.2A/2A
I write this because i was afraid it would happen me at some stage so i did the searching so you dont have too
Sent from my GT-I9100 using XDA Premium App
The answer is simple. You've paid good money for it.....RMA the charger for one that works.
Even people whogot replacement chargers were complaining
Sent from my Transformer TF101 using XDA Premium App
As are those who havent even sent it off yet......
True. Hae any of you had this prob
Sent from my Sensation using XDA Premium App
Yeah I had the problem once with the charger overheating itself while I was charging my phone off the USB in the keyboard. It hasn't done it since but it's nice to know that it's a "known issue"
Is it ok for you now
Sent from my GT-I9100 using XDA Premium App
The question should be.....
What is classed as overheating?
This has happened to me in the past, and its actually a really simple problem.
More often than not, melted charger connectors are a direct result from charging a device like this with the connector loose, crooked, or not fully inserted.
Our transformers require bit more power than a standard USB connector can provide. As such, the charger connector has a redundant pins for power, to spread the current flow over more than one contact point. This reduces the current flowing though each individual tiny contact point, which is supplied by a tiny wire, and thus keeps the temperature in check. If one contact isn't able to make connection due to a loose connector, crooked or incomplete insertion, more current has to flow through the other contact points which basically begins to overheat.
This problem isn't just related to chargers and things like that. Any devices which you contact points and flow a reasonable amount of current can do this. I've had it happen to a friend who didn't properly seat the DIMMs on his motherboard, and basically overheated some power leads on his DIMM sockets:
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nice! I had the same problem, my TF was not charging anymore. I took the charger out of the wall-outlet and let it lie on the ground for a whole day. The day after that one I tried the charger again and it worked again!
Thanks for this nice and helpful information!
This actually falls more under general and useful information than Q&A, so I am moving this to the correct area. Thanks OP for writing this.
HELP!!! Okay so I don't know if my problem is fixable, but here goes. My mom dropped her samsung focus in water and it stopped working so she bought a new one and gave me the one that was submerged in water. I took it apart and saw calcium deposits on the area where the lcd connects to the mother board so I cleaned it up with isopropyl. I turned the phone on and voila it worked. I'd been having trouble connecting it to my computer however and one day it was dying and I just let it die and ever since then It only went to the Samsung screen. I tried flashing the original rom cuz I assumed it bricked it self somehow but that didn't work. So anyway I decided to open it back up and i noticed that it looked like the cmos battery (I assume that's what it is) had some deposits built up on it so i tried scraping it off with a screw driver. In the process the whole battery pretty much separated from the mobo. I tried soldering it back down but I'm not sure if it has a good enough connection or if maybe the battery is no good as it looks pretty corroded. The stupid thing looks like its been spot welded to the metal arm that attaches to the mobo so I'm not even sure if I can replace it. The phone still boots up but hangs on the Samsung screen. Does anybody have any advice or interest in buying it for parts? I've been trying to get it running so I can sell it on ebay anyway. Any info will be much appreciated.
I'd suggest ordering a cheap battery from ebay or elsewhere, just to make sure that's where your problem is. Why sell it for a price lower than it's potentially worth because you can't verify that it still works 100%, when you can pick up a cheap battery, verify it (either way), then sell it as a working phone (or if it isn't the battery, act accordingly)?
Just my $0.02. I only say this because I've had good luck with "Aniker" batteries I got in a 2-pack+independent wall/usb/battery charger on ebay. The charger has the capability to charge a battery in the phone (micro-usb) AND/OR, charge a battery in it's battery port built in to the charger. Cost me about $20, definitely worth two extended-life (1800 vs 1500) batteries and charger that all work perfectly.
But, and I figured I'd add this, I don't know if the difference you could sell it for running vs your current description is worth the batteries and trouble. I wish I could help you with your hardware question, but I'm afraid I'm pretty ignorant in the design of batteries themselves.
sumorabbit said:
I'd suggest ordering a cheap battery from ebay or elsewhere, just to make sure that's where your problem is. Why sell it for a price lower than it's potentially worth because you can't verify that it still works 100%, when you can pick up a cheap battery, verify it (either way), then sell it as a working phone (or if it isn't the battery, act accordingly)?
Just my $0.02. I only say this because I've had good luck with "Aniker" batteries I got in a 2-pack+independent wall/usb/battery charger on ebay. The charger has the capability to charge a battery in the phone (micro-usb) AND/OR, charge a battery in it's battery port built in to the charger. Cost me about $20, definitely worth two extended-life (1800 vs 1500) batteries and charger that all work perfectly.
But, and I figured I'd add this, I don't know if the difference you could sell it for running vs your current description is worth the batteries and trouble. I wish I could help you with your hardware question, but I'm afraid I'm pretty ignorant in the design of batteries themselves.
Click to expand...
Click to collapse
Well you see its not the regular battery. Its the tiny cmos battery attached to the motherboard and the two metal arms are spot welded to the battery so I don't even know how to get the battery out without completely ripping the arms off the motherboard.
weinerwad3000 said:
Well you see its not the regular battery. Its the tiny cmos battery attached to the motherboard and the two metal arms are spot welded to the battery so I don't even know how to get the battery out without completely ripping the arms off the motherboard.
Click to expand...
Click to collapse
Maybe if you post a screenshot of the mobo/battery other people can help. I for one haven't seen how it looks...
Strange thing. So I left the phone plugged into the wall charger today and left for a good 10 hours and when i came back the phone was on and in perfect working order, except for not being able to get it to connect to zune. I took it apart again to take pictures of the cmos battery and when I put it back together I had the same problem as before with it stopping at the Samsung screen. Anyway, heres those pictures.
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I don't see one, so I'll start one. List any A510 accessories you have seen, have on order or currently own. Please keep it specific to the A510, no generic sleeves/bags/keyboards since they're pretty universal among all tablets.
I'll kick it off with the A510 case I ordered off of Amazon yesterday. Look pretty nice from the pictures, and the price is definitely good ($13 + FS). It says leather, we'll have to wait and see if it's actually real dead cow. The USB port looks accessible when the case is in the 'keyboard' position, may help with my biggest criticism of the design.
The only immediate drawback is delivery, estimated for July 2nd
http://www.amazon.com/Executive-Pre...MJYW/ref=sr_1_1?ie=UTF8&qid=1337790016&sr=8-1
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I have this one, just got it yesterday. Very similar to the one you linked from Amazon. I paid $17, but it's down in the $13s now.
The case is lovely, nice feel, good fit. Slim - doesn't add bulk. What I hesitate on is the tablets performance in the case. Touch sensitivity seems less responsive and my webpages are loading poorly. I'm not ready to throw it out yet, going to play with settings an make sure it's not the home router or anything. Will report back once I've used it more.
This seller has a couple others available and one thing I can say is that it was hands down the best transaction as far as communication that I've had on Ebay. It's a chinese seller, they were extremely communicative. Even contacted me after the purchase to make sure I'd read that it wasn't shipping til May 13... it said that in the auction but they wanted to be sure.
http://www.ebay.com/itm/22101167987...X:IT&_trksid=p3984.m1439.l2649#ht_7049wt_1270
A510 Car Charger
UPDATE 6/14/12: Received replacement charger. Different body style, with a circular connector at the end mating to a micro-USB adapter. Thinking he finally got it right...
WRONG! Same thing happened, plug it into the tablet and the fuse blows. Pretty sure I know why, I believe the voltage is going to the wrong pins. Why do I think that? Because my freaking USB port doesn't work for data transfer any more, either from a memory stick or to my PC. Looks like the USB data lines are fried, but I can still use the Acer charger to charge it. So now I've got to set my new baby in for repairs, glad I kept my A500 as a backup.
Sucks being a guinea pig. I'm just going to order another wall charger, I've got a small inverter in the truck to plug it into. Should have known better, I told him to take down the Amazon listing before anyone else blows up their A510, if I get any crap from him I'll be taking it up with Amazon.
UPDATE 6/10/12: Vendor believes he sent the wrong charger, is sending another. Will update post when received.
DO NOT ORDER THIS CHARGER.
It seems to be just a regular micro-USB 5V charger used for cell phones. Plugging it in to the tablet immediately blows the fuse, at least that works the way it should. I will be contacting the vendor for a refund.
Next up from Amazon, ordered an A510 car charger. I've seen other products from this seller before, looks like this one has been custom made and molded. Under $25 w/shipping.
http://www.amazon.com/correct-SELLE...LLYI/ref=sr_1_5?ie=UTF8&qid=1337964814&sr=8-5
Looking at the rooCASE Executive Portfolio for the A510 scheduled to be released on June 6th http://www.amazon.com/rooCASE-Execu...=UTF8&qid=1334913673&sr=8-8#productPromotions
$3.00 off when combined with Invisible Screen Protector http://www.amazon.com/rooCASE-Invis...OPS6/ref=sr_1_1?ie=UTF8&qid=1338061946&sr=8-1
The A500 equivalent has some awesome reviews -->Exectuive Portfolio A500
rooCase Dual Axis http://www.amazon.com/rooCASE-Dual-...YW/ref=sr_1_25?ie=UTF8&qid=1338063763&sr=8-25
Blurex Case http://www.amazon.com/ICONIA-folio-Multi-Angle-Stand-Blurex/dp/B00823NK4U/ref=cm_cr_pr_product_top
Another slim case http://www.ebay.com/itm/Ultra-Smart...?pt=US_Tablet_Accessories&hash=item4ab7c770d4
OTG/USB Host Cable (right angled) http://www.amazon.com/Electronics-M...BYJ4/ref=sr_1_4?ie=UTF8&qid=1338055488&sr=8-4
loonix said:
$3.00 off when combined with Invisible Screen Protector
Click to expand...
Click to collapse
Received this today. Applied it right away and it is a perfect fit with the A510. Comes with a barcode sticker for video which is this link http://www.youtube.com/watch?v=u6RU3O15QPI
They show it being applied to an iPad, but the steps are the same. I aligned it with the hole for the front camera and then down.